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All 2 Chelsea hotels

Comfort Inn

2.5 of 5 Hotel   |   1645 Commerce Park Dr., Chelsea, MI 48118
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49 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Top Contributor
111 reviews 111 reviews
20 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed March 1, 2014

Booking was easy, price was right, lobby was good enough. Room was of comfortable temp, heat, TV and internet worked well. Bed was comfortable, and I would stay again and recommend. However, there were a few things that were a bit off, maybe unusual. Most hotels will slide your bill under your door, negating the need to check out at... More

Was this review helpful? Yes 5
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you, michigander311 for taking the time to wright a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. You did have several valid points in your review. I have shared your review with both our General Manager and Owner. These are things we... More

Peoria, Illinois
Top Contributor
76 reviews 76 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 19, 2014

Stayed her for three nights in February. Rooms were comfortable and clean. Had a very nice conference center for our meetings. Food was good and service was excellent. Breakfast was typical and served hot.

Was this review helpful? Yes 1
18 reviews 18 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 9, 2014

The physical appearance of this hotel is quite nice. Housekeeping details are overlooked. Our particular room smelled like dirty feet upon entering. The whole place just felt sticky. It looked as if though basic things were done like beds changed and surface wiping. Other cleaning tasks seemed neglected. Maybe the reason for the smell. Staff was accommodating enough. Average Comfort... More

Was this review helpful? Yes 5
Top Contributor
80 reviews 80 reviews
48 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 7, 2014

I found myself traveling to a new area with a sick pet. I was so happy to find such a decent quality in a pet friendly hotel. The decor was really nice and clean, and the beds were super comfy. Nice linens and amenities as well. The staff really goes out of their way to be friendly and helpful. If... More

Was this review helpful? Yes 1
Top Contributor
67 reviews 67 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 21, 2013

I decided to give this hotel a try because the Jackson Comfort Inn is grossly overpriced. I liked what I found! The staff was very friendly and helpful. They had drinks and snacks available at check in, which was nice. The room was large and the bed comfortable. The room did not have a microwave or refrigerator, but they said... More

Was this review helpful? Yes 1
16 reviews 16 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 9, 2013

Stayed at the Comfort inn, Chelsea Michigan recently. The rooms were clean and enjoyed the nice TV in the room. Though I well say the Breakfast wasn't very good. The pastry's were stale and the Eggs were Terrible. I wasn't very expressed with there breakfast. I probably would stay at this property again.

Was this review helpful? Yes
Mississauga, Canada
1 review
5 of 5 stars Reviewed December 4, 2013

Veronica, an employee at this hotel, was extremely helpful on the phone when I was desperately trying to find a hotel room for some last minute plans. She went above and beyond her duties and managed to find me a hotel very close to my destination which was incredibly awesome. Thanks so much for your stellar customer service!

Was this review helpful? Yes
Central City, Nebraska
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2013

We stayed here the night before a football game at Michigan Stadium. It was only about a 15 minute drive from the stadium. The room was clean, comfortable, and nice. The staff directed us to several recommended restaurants and bars. Chelsea is a cute town and I would stay here again if every in the area.

Was this review helpful? Yes
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 16, 2013 via mobile

We stayed on Oct. 11. Great service. We stayed a second time Oct 15 disappointed. Whirlpool ice cold. They told us after we stayed night. They told us will not be fixedfor 4 days. Yet they are answering the phone booking rooms saying they have a hot tub wjen it is out of control.

Was this review helpful? Yes 2
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

I do apologize for the inconvenience during your stay regarding the hot tub. We our committed to all of our guests satisfaction. I will do my best to make this situation right for you. I thank you for your comments. We will make the correct adjustments to ensure that this matter is handled differently in the future. Kind Regards, Veronica... More

Greenville, North Carolina
5 reviews 5 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 30, 2013

We stay here when visiting family in the area. They are always accommodating of room request since we travel with our large black lab. We always ask for an end room near an outer doorway so it can be a quick in and out for the pets needs. The rooms are clean, spacious and well kept up, have a fantastic... More

Was this review helpful? Yes
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete TripAdvisor's online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Veronica... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Chelsea
Comfort Hotel
Comfort Inn Chelsea
Chelsea Comfort Inn
Address: 1645 Commerce Park Dr., Chelsea, MI 48118
Phone Number:
Location: United States > Michigan > Chelsea
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Chelsea
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
Official Description (provided by the hotel):
Located “fourteen minutes from State Street” Chelsea combines small town charm with easy access to the hustle and bustle of Ann Arbor. Voted the number one suburb in the state of Michigan, our hometown feel, unique shops, great restaurants, golf courses and vibrant art community make Chelsea an appealing base for your adventures in the area.Easy access to both Ann Arbor and Jackson, Michigan, a center for bikers, hikers, theatre goers and UM football fans; Chelsea provides a perfect location to access it all. The City is quaint and charming in and of itself but it's convenience to “the action” in Ann Arbor and Jackson makes Chelsea the perfect destination when you visit the area.The Chelsea Comfort Inn and Village Conference Center, which was built in 2001, has 82 deluxe guest rooms including 18 whirlpool rooms and two executive suites. Each guest room offers complimentary wired internet and wireless internet throughout the hotel.The Village Conference Center offers over 4,500 sq. ft. of flexible meeting space, including four breakout rooms and 1,000 sq. ft. of pre-function space for your exhibits and registration. All of our meeting space has state of the art audio visual capabilities including high speed wireless internet. ... more   less 
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