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Comfort Inn

Certificate of Excellence
2.5 of 5
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1645 Commerce Park Dr., Chelsea, MI 48118
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Comfort Inn
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Ranked #1 of 2 Hotels in Chelsea
Certificate of Excellence
A recent review
5 of 5 stars Reviewed January 9, 2015
Capres Ottawa
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65 reviews from our community

Traveler rating
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    8
    5
    1
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19
14
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 9, 2015

We had to spend a week in Michigan for family visits. The room were indeed comfortable and the guest services (with an exception of housekeeping issues which were fast resolved) in particular front desk and breakfast staff were exceptional, requests were taken very serious and dealt with immediately. We particularly liked the quiet shower which did not sound like Niagara... More 

Was this review helpful? Yes 1
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. Please allow me to apologize for the housekeeping issues you experience. I ensure you that they have been addressed with our management team. Thank you for your valuable feedback. We do hope to see you again in the future. Have a wonderful day! More 

Sandusky, Ohio
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 20, 2014

The staff was very friendly and the rooms, though dated, were clean. As another person stated, the rooms need more soundproofing. The doors need better door closers - I think I heard every door in the hotel slam shut in the morning. The breakfast looked okay through we typically do not eat much. Bottom line - a nice place to... More 

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Keweenaw Peninsula
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 10, 2014

I had occasion to spend 10 days at the Chelsea Comfort Inn. The room had beds that were quite comfortable, the complimentary breakfast was good and hot with a nice variety of items, a pool and exercise room were available as were several computers. I got acquainted with the staff and they were friendly and I enjoyed talking with them.... More 

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Columbus,OH
Top Contributor
59 reviews 59 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 2, 2014

Room was comfortable but little soundproofing. Could hear next door , hall and outside. Not pleasant at all. Had a good breakfast. Scrambled eggs. Sausage nice fresh fruit and good selection of breads Room was clean and towels substantial

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Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. Please allow us to apologize for the noise issues during your stay. I have shared your feedback with our management team. Thank you again for your valuable feedback. We do hope to see you again in the future. Have a wonderful day. Thank you, Veronica Hubler Front Desk Manager More 

Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 30, 2014

Hot tub was very hot! Perfect for an end of the day soak for sore muscles. Rooms clean. Breakfast was better than others I've had at similar hotels. Quiet. Hotel staff was friendly. I would recommend this hotel. No complaints. ------------/

Was this review helpful? Yes
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for your feedback! We are so happy to hear that you enjoyed your stay! We do hope to have you again in the future. Have a great day. Thank you, Veronica Hubler Front Desk Manager More 

Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 21, 2014

I live here in Chelsea. For the first time in decades, we decided to stay at the hotel (because the Best Western in town has really bad reviews) during a power out. We had the Jacuzzi King room. It's got to be pretty bad when the male part of the couple points out the mold on the tub and the... More 

Was this review helpful? Yes 1
Surprise, Arizona
1 review
4 of 5 stars Reviewed October 20, 2014

Rooms were clean and comfortable. Hotel was very well maintained with personable and knowledgable staff. WiFi signal in room was weak otherwise this would have been a 5 star review. There was a wedding party that stayed there one night on the same floor so the noise was a bit higher than the other two nights.

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Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2014

My wife and I were in Chelsea for a Halloween Art Show and Party. We were very pleased with the location and the room. It was very clean and comfortable. The breakfast was surprisingly good with a fair amount of choices. Our room was on the ground floor which seemed understaffed and probably underpaid. Our maid was very friendly and... More 

Was this review helpful? Yes 1
Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. We appreciate all of the business we get from the Ghoultide Gathering. We look forward to having you next year. Thank you again. Have a wonderful day! More 

Manistee, Michigan
Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 15, 2014

I was in town for a wedding in Ann Arbor and booked a stay at this hotel. I called morning of to see if we could get an early check in and asked about traffic. The front desk agent was very nice and told me about the area since the weekend had a big soccer match and some road work.... More 

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Wixom, Michigan
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 10, 2014 via mobile

This is our second time at this particular Comfort Inn. This location is clean and very comfortable. We partially like the morning breakfast. It has the usual,items but it is served hot and the service people really do a great job in keeping the room clean and very presentable. The location is great if you want to do to the... More 

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Comfort Inn C, Front Office Manager at Comfort Inn, responded to this review

Thank you! It's great to hear that you enjoyed your stay. We are located within 2 miles from the Purple Rose Theatre and the town of Chelsea. We do also have a Purple Rose Package available. Common Grill is a great place to eat, and their rolls are to die for. Thank you again for your kind words. We do... More 

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