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BEST WESTERN River Terrace

Certificate of Excellence
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847 S. Main Street, Cheboygan, MI 49721
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BEST WESTERN River Terrace
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BEST WESTERN River Terrace
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147 reviews from our community

Traveler rating
    74
    54
    12
    3
    4
See reviews for
49
47
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Lansing, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed one night at the Best Western River Terrace in a king room. Room was spacious with a desk/work area with a good WIFI connection. There was a side chair in the room along with a refrigerator and TV with a good selection of stations. The bathroom, as noted by others, is on the smaller size but is well... More 

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Cheboygan, MI, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great family hotel, but also is business-friendly. The pool and hot tub area is well-maintained and is open for most of the day and evening. The staff is courteous and helpful. The workout room is pleasant.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed March 20, 2015

Get rid of rude employees. I do not believe the one I dealt with was even trainable. I wish I had written down the name of the femaile who was rude to me. Give raises or commendation to Tim - - he is the best!

Review collected in partnership with Best Western

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Sterling Height
2 reviews
4 of 5 stars Reviewed March 19, 2015

The hotel was not what we expected from a Best Western. All the rooms opened to an outside hallway. The room we had was very nice though and had a door wall opening to the inside pool. We could also access the breakfast room without going outside. The bed was very comfortable. The room was very clean. The staff was... More 

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Ottawa, IL
Top Contributor
71 reviews 71 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed March 15, 2015

We could hear every word spoken next door to us, every door slam, and could hear the people above us stomping. The breakfast was weak - we ended up walking next door to the Big Boy which had good service and good food The room was tiny but clean. Not impressed.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

Best Western River Terrace has wonderful staff that greet and meet needs with a gracious attitude. The location on the Cheboygan River is absolutely beautiful any season. Cheboygan is a historic town close to Mackinaw City and Mackinaw Island. It is surrounded by inland lakes, public beaches, and state and national parks. It is a central location to many interesting... More 

Review collected in partnership with Best Western

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Sault Ste. Marie, Michigan
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 5, 2015

We stayed here for one night for a family gathering and arrived at 10:15 pm. I realize it had snowed a bit throughout the day, but the hotel does not do a very good job of plowing or maintaining the parking lot. We basically got the last available parking space at the end and others pulling in were left to... More 

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Williamston, Michigan
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 3, 2015

We stayed here for a snowmobile weekend. We had an excellent ride!!! We did have to trailer to a parking lot for trail access. The price was very reasonable. The rooms look like they were recently remodeled and very clean. We loved looking out the room to the river and watching the ducks. We liked the pool and hot tub... More 

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Westland, United States
1 review
5 of 5 stars Reviewed February 16, 2015

Great place to stay. We had a very nice room over looking the river. Staff is very friendly, courteous and helpful. Nice spacious room. They provided us with toothbrushes which we had forgotten. My family and I enjoyed the breakfast in the morning. Nice variety of food. Great experience

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed February 16, 2015

My daughter was married on valentines day we live in Cheboygan but wanted to keep our money local so my husband and I paid for a two night stay at the best western river terrace. I called and made the reservations locally told them my daughter was getting married on valentines day and we would like to get them a... More 

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adamschulz, General Manager at BEST WESTERN River Terrace, responded to this review

We apologize that your experience at our hotel was not as you expected. It appears that your complaint was regarding an incident in which several people (7-10) visiting the registered guests were utilizing the pool. While we appreciate that we are the only hotel in town with an indoor pool, it is our policy that the pool and hot tub... More 

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