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All 3 Charlotte hotels

Americas Best Value Inn

2.0 of 5 Motel   |   828 E Shepherd Street, Charlotte, MI 48813-2264 (Formerly Super 8 Motel Charlotte)
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Americas Best Value Inn
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Ranked #3 of 3 Hotels in Charlotte
A recent review
5 of 5 stars Reviewed November 10, 2014
Michelle R Lake Wales, Florida, United States
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11 reviews from our community

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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Wales, Florida, United States
1 review
5 of 5 stars Reviewed November 10, 2014

Staff was wonderful, very friendly and helpful. Our first room had an old television, but the staff quickly moved us to another room with a new television so my son could play his video game. There was also a mini-fridge so we could keep drinks and leftovers cold for later. Breakfast was ok and was available from 5 am.. Close... More 

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Kalkaska, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 2, 2014

staying with my husband as he is the one working in the area. This is an older building that could use some updating. They do furnish fridge and microwave. They are in the process of putting flat screen TVs in the rooms. The breakfast is average but do serve until 11am. The parking lot is very large. There is a... More 

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Shelby, North Carolina
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 7, 2014

Thought we were going to a Super a friend used last year but to our surprise it was now an Americas Best. I had declared I would never, ever, stay at an Americas Best again after the experience had at an Americas Best in Columbia Missouri. We checked in late and unloaded all our gear only to find out the... More 

Was this review helpful? Yes 1
Ohio
Top Contributor
63 reviews 63 reviews
42 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed February 18, 2014 via mobile

While the staff was friendly, the handicap room was to small for even my husbands walker to get around. The beds are very old and very hard and we were charged 15.00 for my husbands service dog, which I believe is illegal. I will be looking into that further. For 84.00 which is what we paid I wish we had... More 

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Jackie N, Manager at Americas Best Value Inn, responded to this review

Dear mprther35; I have just refunded the pet fee. Did you inform the clerk when you check in that your dog is a service dog? And you are correct, there is no pet fee for service dogs. I'm am sorry your stay was so uncomfortable. I have lowered your rate and refunded your cc. If you have any questions, please... More 

Romulus, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2013

Americas Best Value Inn in Charlotte, Michigan was exactly what we needed. It was clean and comfortable and the staff was eager to please. I have never stayed in a hotel of such quality for anywhere close to the price I paid there. To receive that type of quality, I have paid over $100 a night instead of a fraction... More 

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 18, 2013 via mobile

There is nothing I can really point to, but I just felt like the place was not clean. I kept expecting to see or feel bedbugs - not that I ever did. It was okay for what the room cost, but nothing was great. Bed was very hard and lumpy. Lighting was poor. Not enough light to read in bed.... More 

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michigan
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 7, 2013

The people who work here are WONDERFUL. breakfast is same as most hotels They have few select rooms with good beds and some items that need fixed. The staff will do everything in their power to make your stay comfortable. Trying to find them online is ridiculous, you are better off calling Americas best and ask them, BUT make sure... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2013

I travel frequently to Lansing and Charlotte for business and this property is well-managed with professional staff and wonderful accommodations. The beds are comfortable and always clean. I have stayed there many times and I always have a clean room. The staff is friendly and helpful. The breakfast is always delicious and well prepared. The people at the front desk... More 

Was this review helpful? Yes 2
Jackie N, Manager at Americas Best Value Inn, responded to this review

Thank you for taking the time to share your comments and we are happy to hear that you were pleased with your stay. We are looking forward to your next time here! More 

michigan
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed March 1, 2013

This is a chain motel off the expressway, nothing special. We did not stay at the motel because of the ignorant untrained rude desk clerk. We were in town due to death in family. There were perhaps 3 cars in parking lot not a good sign on a weekend night. Entered motel and had to ring bell for service. A... More 

Was this review helpful? Yes 2
Jackie N, Manager at Americas Best Value Inn, responded to this review

We would like to sincerely apologize for your experience at our hotel. We would like you to know that we have dealt with the situation and be assured that this will never happen again here. Please accept our apologies and we would love another opportunity to service you next time you are in town. Thank you for letting us know... More 

West Bend, Wisconsin
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 16, 2011

Stopover in return trip from Toronto to Wisconsin. Front desk helpful in working with TV remote that wouldn't work (never did solve problem). Restaurant guide in room was helpful. Quiet night, comfortable Q bed. Good breakfast selection.

Was this review helpful? Yes 3
Jackie N, Manager at Americas Best Value Inn, responded to this review

Thank you for taking the time to share your comments and we are happy to hear that you were pleased with your stay. We do apologize that the remote was not working in your room. Please come back and see us in the future. More 

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Additional Information about Americas Best Value Inn

Address: 828 E Shepherd Street, Charlotte, MI 48813-2264 (Formerly Super 8 Motel Charlotte)
Location: United States > Michigan > Eaton County > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn 2*
Number of rooms: 49
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Also Known As:
Super 8 Charlotte
Super Eight Charlotte
Charlotte Super Eight
Charlotte Super 8

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