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All 3 Charlotte hotels

Holiday Inn Express Charlotte

2.5 of 5 Hotel   |   500 Meijer Street, Charlotte, MI 48813
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Ranked #1 of 3 Hotels in Charlotte
A recent review
5 of 5 stars reviewed 4 days ago
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37 reviews from our community

Traveler rating
    9
    18
    5
    3
    2
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14
7
1
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Canada
Top Contributor
53 reviews 53 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Check in was quick and easy and the room faced the parking lot which was fine because you couldn't hear any noise at all. It was clean, the bathroom was spotless and it was located near a grocery store and a gas station which was very convenient. The hotel is located at the end of a dead end road, in... More

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, modern rooms. Comfortable beds, staff was friendly and helpful, with the exception of one man who informed us there were no double beds available the hotel is completely sold out, then booked the walk-ins after us (no reservation) in a double room. The other front desk staff more than made up for him with their kindness.

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Indianapolis
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 28, 2014

Stayed in one night (6/20) while traveling to Mackinac Island. Check-in was fast and friendly. Room was very nice...very clean and comfortable. Hotel sits back from the interstate so it is quiet. Had a couple of youth sports teams staying here. We were given a room on the third floor, away from the kids, which made it very nice and... More

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Rochester Hills, Michigan
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 28, 2014

My husband and I were there last week for an auction. It was a great location for what we needed. My husband had stayed there many times. The breakfast was average with no complaints. We will stay there again.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte, responded to this review

Dear Janet E, Thank you for your review. I am appreciative of your comments about our convenient location. It is always hugely motivating when one takes the time and trouble to acknowledge their good stay. I have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer for to our... More

Ottawa, Ontario, Canada
Top Contributor
61 reviews 61 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 26, 2014

First of all - room was very clean, comfortable and quiet. This is the most important. Right off the major highway which is good however it is remote to the community and you cannot walk to anything close by. You must drive to get something to eat. Registration staff were very courteous. I would probably the next time, drive a... More

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GMCharlotte, General Manager at Holiday Inn Express Charlotte, responded to this review

Dear Dennis, Thank you for taking to time to post a review of our hotel. It is good to hear that you did find our hotel nice and clean and our staff friendly! I apologize that we are not closer to the downtown area with all of the restaurants, but luckily we are right next door to Meijer which has... More

Fort Wayne, Indiana
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 25, 2014

I stayed here when i had to trailer a friends car back north due to a transmission troubles, this was a nice hotel clean rooms nice cont breakfast and the night clerk was helpful. It was just off of the 127 Which was very convenient.

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GMCharlotte, General Manager at Holiday Inn Express Charlotte, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write this great review of our hotel. It is great to hear how your enjoyed your visit with us! I hope that the next time you are in the Charlotte area you will choose to stay with us again. Thank you again, and we hope to see you... More

Oshawa, Canada
Top Contributor
134 reviews 134 reviews
19 hotel reviews
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed October 28, 2013

Great property in a good location. Clean and neat! Arrived fairly late and without reservations. Welcome was OK but staff dress very casual. No recognition for IHG Rewards Club Members - No IHG Bag of goodies. Rooms are average to a little better except that we booked two Deluxe King Rooms and when we arrived at the rooms one room... More

Was this review helpful? Yes 1
GMCharlotte, Manager at Holiday Inn Express Charlotte, responded to this review

Dear Valued Guest. I would like to express my sincere apologies that your recent stay with us was less than you'd expect, With our hotel being 11 years old, we are in the process of remodeling the entire building with guest rooms being our first priority, While viewing our furnishings, 2 of the sofas were unsafe to remain in the... More

1 review
2 of 5 stars Reviewed August 16, 2013 via mobile

Our staff was there for a 2 day meeting and was very unhappy with service, facilities, etc. We were in a small meeting room for 40 people and neither one of the air conditioning units worked. It smelled in there and was so stuffy that it was hard to concentrate on the meeting. The hotel does not offer any catering... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte, responded to this review

Dear kncreviews, Thank you for the candid review of our property as this will guide us in making the right decisions. Please allow me to apologize for the inconvenience and negative impression you may have had with the staff. Please be assured that we treat this matter seriously and will be discussed with the management. We appreciate your feedback as... More

Coldwater, Michigan
1 review
4 of 5 stars Reviewed July 28, 2013

A large group of us stayed here and the rooms are very nice and the bed very comfortable. The staff were very friendly and every time we passed someone, we were greeted by them. The only negative thing I would say is that the elevator quit working later on and we had to take the stairs. It was working again... More

Was this review helpful? Yes
GMCharlotte, Manager at Holiday Inn Express Charlotte, responded to this review

Dear Valued Guest. My team and I would like to express our sincere appreciation to you for taking time out of your busy day to offer us feedback regarding your recent stay. IT was our pleasure to have you lodge with us and we look forward to having you come back " Home to the Holiday Inn Express in Charlotte,... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 28, 2013

I have to agree with a previous review that people who work here just don't care. The last few years I have stayed here a number of times and was very satisfied. My last stay here was a great disappointment. Access doors not working, hot tub not working and I get uncaring comments from staff. I overheard housekeeping tell another... More

Was this review helpful? Yes
GMCharlotte, General Manager at Holiday Inn Express Charlotte, responded to this review

Dear Valued Guest, I would like to express my sincere apologies to you for the inconveniences you experienced during your most recent stay with us here in Charlotte, Mi. Your feed back helps us to identify in what areas we need to pay attention to. in order to better serve our guest. I am also happy to inform you that... More

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Additional Information about Holiday Inn Express Charlotte

Address: 500 Meijer Street, Charlotte, MI 48813
Phone Number:
Location: United States > Michigan > Eaton County > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Charlotte 2.5*
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Also Known As:
Holiday Inn Express Charlotte Hotel Charlotte
Holiday Inn Charlotte
Charlotte Holiday Inn

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