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Charlevoix Inn & Suites

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800 Petoskey Ave, Charlevoix, MI 49720 (Formerly Sleep Inn)
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Charlevoix Inn & Suites
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Charlevoix Inn & Suites
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161 Reviews from our TripAdvisor Community

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Traveler rating
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    52
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (32)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (16)
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New York City, New York
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel quality was OK. For the price and in the area, it is about the best value. We will keep on returning to this hotel because of the price based on what you get. That is all I have to say. 12354

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Holland
1 review
2 of 5 stars Reviewed yesterday NEW

First of all we reserved the room for a wedding months ago. We were quoted a discounted rate for being a part of a wedding party. When we got there we had to pay a lot more than what we were quoted. When we talked to the front desk they said they would look into it. During our two day... More 

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Michigan
1 review
3 of 5 stars Reviewed yesterday NEW

We love the location, the pool and hot tub and the breakfast. Unfortunately, the housekeeping staff did not clean our room without prompting for 3 days in a row. The cost of staying in Charlevoix during Venetian Festival is expensive, and we understand that, but keep the rooms clean and beds made!

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Caledonia
1 review
5 of 5 stars Reviewed yesterday NEW

We arrived early and found that our room was not ready yet. The front desk staff went immediately to housekeeping and made our room a priority. When we later checked in, it was clean and ready to use. The rooms on one sid have a wonderful view of Lake Charlevoix.

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Garden City
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were very happy staying at the Charlevoix Inn & Suites. Our room and the common areas were very clean. We enjoyed the pool and hot tub very much. We spent several afternoons out in the yard just enjoying the view and relaxing. This is a great value when you consider a continental breakfast is offered. There were many choices... More 

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Newaygo
1 review
3 of 5 stars Reviewed 3 days ago NEW

Very small rooms, towels sucked, internet was very poor connection-didn't work most of the stay. Can't believe these rooms cost as much as they do :( Got a "lakeview" room and couldn't see anything...Wouldn't spend the money here again!

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Holt
4 of 5 stars Reviewed 4 days ago NEW

It was a great value And clean comfortable rooms Felt very safe here Also when I left something in my room they mailed it back in 2 days Very friendly and helpful service I will be back and will tell others about the place.

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West Bloomfield
3 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for the price. Definitely a dated room. Needs updating. But worked for the price. Convenient location in town. Close to Lake Charlevoix and downtown. The hotel staff was generally rude during check-in. The person who booked the room must check in. The staff would not let my spouse check us in. Was not provided any... More 

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Lansing
1 review
2 of 5 stars Reviewed 5 days ago NEW

This was the stay from hell..from check in to check out the front desk and staff were very rude . They booked us for one night instead of 3 .I told them I wouldn't drive that far for a night.THEY said that we had a differant room for the next 2.wasnt crazy about moving from two beds for 3 to... More 

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Jonathan P, General Manager at Charlevoix Inn & Suites, responded to this review

Good evening! Thank you for your review and your stay. As you and I discussed several times, I'm very sorry that there were a series of very unfortunate events. We always advise to book your reservation as soon as you know the dates, and during the time that it took you to call back and to come back, we received... More 

Naples
1 review
1 of 5 stars Reviewed 5 days ago NEW

This was the worst place I stayed while vacationing in Northern MI. Never would go back. They need to update everything in side this place with new beds, pillows, furniture in large the bathroom area and more.

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Jonathan P, General Manager at Charlevoix Inn & Suites, responded to this review

Good day! Thank you for your stay and your review. I'm very sorry that you had such a horrible stay. I appreciate your suggestions. In the future, we can help lead you to some of our suites for a larger style bathroom. I'm glad that you found our location and our value to be good for you. I will work... More 

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