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Fairfield Inn Detroit West / Canton

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5700 N Haggerty Rd., Canton, MI 48187
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1 room 1 guest
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Fairfield Inn Detroit West \/ Canton
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Fairfield Inn Detroit West / Canton
Fairfield Inn Detroit West / Canton
Fairfield Inn Detroit West / Canton
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145 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • All months
    (145)
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    (31)
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Elkton, Maryland
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While this Inn was adequate for my needs on a recent 3 night stay, there is room for improvement. The room was of sufficient size (King size bed, one arm chair) for one person, the bathroom was tiny!!! I felt cramped and was glad I was not sharing this room! I was, thankfully, on the third floor where the doors... More 

Was this review helpful? Yes
Basking Ridge, New Jersey
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

stayed for one night and was rather disappointed. The room is too cramped for a party of 4, especially the incredibly small and claustrophobic bathroom and minuscule sink area. Checkin was also remarkably slow, due to there being one clerk tending to someone's issues. Then when we were shorted on towels, because of the tiny staff, we had to fetch... More 

Was this review helpful? Yes
cantonffi, Manager at Fairfield Inn Detroit West / Canton, responded to this review

Greetings Valued Guest Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Per your comments, we have shared your feedback with the appropriate hotel team to ensure that this issue is... More 

Travelers are raving about these Canton hotels

Pentwater, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stay here often. The staff are topnotch. Breakfast is good, compliments of Rana. Tom, Byron, Cortney, Roxy and Will do an excellent job at the front desk. Dinner is very good, too. Any time I have expressed a concern with any issue, it is addressed immediately and to my satisfaction. The rooms and lobby have been nicely redecorated; hardware/plumbing... More 

Was this review helpful? Yes 1
cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Fairfield Inn Detroit West/Canton with us. We are very happy to hear that you have been enjoying your stays with us and thank you for continuing to select the Fairfield Inn as your away from home. If there is anything that you may need... More 

Palm Springs, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very clean and recently updated. The free breakfast was great, they had hot and cold choices and a wide array of pastries and juices. Will at the front desk was so helpful and made our stay enjoyable. The pool was great, they have nice sitting areas and a barbecue. It is very quiet and close to everything.... More 

Was this review helpful? Yes 2
cantonffi, Guest Relations Manager at Fairfield Inn Detroit West / Canton, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Fairfield Inn Detroit West/Canton with us. We are very happy to hear that you have been enjoying your stays with us and thank you for continuing to select the Fairfield Inn as your away from home. If there is anything that you may need... More 

Bermuda Dunes, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a complete debacle at another hotel, Will helped us get set up here for a week stay. He was helpful and patient. The hot breakfast is great also. We are really enjoying our stay here. 5 stars for sure!

Was this review helpful? Yes 2
cantonffi, Public Relations Manager at Fairfield Inn Detroit West / Canton, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our... More 

Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

The first 2 floors are a motel and they won't move me to the 3rd enclosed floor. My door must be slammed to shut and there were potato chips in my bed. I was moved to another room and there were used plastic cups and wrappers under the pull out couch.

Was this review helpful? Yes 1
cantonffi, Manager at Fairfield Inn Detroit West / Canton, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Detroit West/Canton. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Issues with booking my reservation, but the management was very professional and helpful in getting it resolved. I will definately do business with again. Hotel is in great location! I will be back to visit the hotel.

Was this review helpful? Yes
cantonffi, Manager at Fairfield Inn Detroit West / Canton, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Fairfield Inn Detroit West/Canton with us. We are very happy to hear that you have been enjoying your stays with us and thank you for continuing to select the Fairfield Inn as your away from home. If there is anything that you may need... More 

Canton, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2015

I was overwhelm by the customer service throughout my stay. The room was in tip top shape, very clean, and wholesome. I really enjoyed the free Breakfast, along with the customer service from (Rana), the young lady who kept the breakfast bar completely full and got what ever I asked for. Great job! Ms. Rana.

Was this review helpful? Yes 2
cantonffi, Manager at Fairfield Inn Detroit West / Canton, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Fairfield Inn Detroit West/Canton with us. We are very happy to hear that you have been enjoying your stays with us and thank you for continuing to select the Fairfield Inn as your away from home. If there is anything that you may need... More 

1 review
4 of 5 stars Reviewed July 22, 2015

I was so happy with this hotel, I was here for 3 months and I was very comfortable with the visit and the staff! The dinner was very good thanks to Roxy !! They treated me very nice. I would very much come back here !

Was this review helpful? Yes
cantonffi, Manager at Fairfield Inn Detroit West / Canton, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Fairfield Inn Detroit West/Canton with us. We are very happy to hear that you have been enjoying your stays with us and thank you for continuing to select the Fairfield Inn as your away from home. If there is anything that you may need... More 

Romulus
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 22, 2015

We started our day the day of our wedding to our account being double charged for our hotel and our funds being completely tied up that were to pay for our final deposits on our DJ and wedding officiant. After hours of getting that corrected and starting my day off completely behind, nothing was offered to accommodate us. The visit... More 

Was this review helpful? Yes 12
cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Detroit West/Canton. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues... More 

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