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All 11 Canton hotels

Fairfield Inn Detroit West / Canton

2.5 of 5 Hotel   |   5700 N Haggerty Rd., Canton, MI 48187
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Ranked #6 of 11 Hotels in Canton
A recent review
5 of 5 stars reviewed 1 week ago
Larry V Grand Rapids, Michigan
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106 reviews from our community

Traveler rating
    30
    23
    21
    12
    20
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23
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Yes it is true that this hotel is aging, however it is very well keep by the management and staff. The property is kept up and a new pool and grill area are awesome. The main ingredient for any successful business is the people. I have stayed here almost every week on business and I can say with a doubt... More

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Worthington, Ohio
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here with a high school water polo team. As everyone knows, Fairfields are a mixed bag. This one was clean with great staff, but was an older facility with small rooms and outside room doors on many of the rooms. The front staff and manager were excellent in accommodating 20 high school boys and their parents. The local... More

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you so much for taking the time to provide your feedback on our Fairfield Inn in Canton. Your kind words mean a lot to the staff and I because it keeps us motivated to do what we love doing, and that's making people happy by providing a memorable experience. I can understand your comments in regards to the... More

1 review
4 of 5 stars Reviewed September 16, 2014

My wife and I stayed here the night before a morning flight. Izak Yalso, General Manager and his assistant Mgr. Michael couldn't have been nicer. While this Marriott property is on the older side with room access from the outside it had good bones and a new pool and patio furniture. The pool also had a grill for others who... More

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Michigan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 30, 2014

We stayed in a beautiful suite that appeared in excellent condition. Loved the sectional couch and desk in the living area. Has a frig/counter area. I could make myself comfortable here for a long stay.

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Ohio
Top Contributor
106 reviews 106 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed August 20, 2014

Tried this for the park & fly. Older inn and under repair pool. Managers tried there best for good service. Hard to locate lobby. Long wait at airport for pick-up. About 30 min to airport. They claimed 15 min but arrived 30 min. Rooms older but Ok for quick airport stay.

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you so much for taking the time to submit a review about your stay with us. I am terribly sorry for the status of our pool upon your arrival. I can understand how it could be an inconvenience to anyone but we did arrange for other accommodations to substitute for our pool being out of order. We did... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014 via mobile

Booked through Marriott central number two and a half months before Real Madrid Manchester United game Upon arriving at hotel room were told no room two queen beds was available Room upgraded to spa room great one bed four people. Guess two can sleep in tub. Room had old old old pull out couch. Marriott central contacted they confirmed we... More

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you for taking the time to submit a review about your stay with us. Unfortunately, when reservations are made for a particular room type all the property can guarantee is that particular room type; not requests such as upgrades, floor preference, corner rooms etc. As much as we love to accommodate all of our guests sometimes our availability... More

Arcadia, California
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 31, 2014

We were upgraded to a King suite because they were sold out of rooms with double beds. This was a nice gesture. The lobby was nice with a corner as a business center, and some table to sit while you have your free breakfast. The room had a jacuzzi, sleeper sofa, King bed, and the tiniest shower/bath. The room was... More

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you for taking the time to submit your review, your feedback is truly appreciated. I do appreciate all the kinds words you shared with us and would like to apologize about any inconvenience you may have experienced with the restroom in the room. Everything we do is with the intention of providing you with a stay that will... More

MICHIGAN
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 29, 2014

Ok, for the positive: Great location. Lots of restaurant choices nearby. IKEA right across the street. Room seemed to be acceptably clean and properly stocked. Front desk staff was friendly and helpful (I became quite ill during the night & they granted late check-out with no problems, which was very much appreciated). The property itself? I couldn't believe it was... More

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you for taking the time to provide feedback on your stay at the Detroit/West Canton Fairfield Inn. I am sorry to hear you felt the property was substandard, but am understanding on why you feel this way. We are an older model of the Fairfield Inn by Marriott but we still do meet the standards in both service... More

Pecetto Torinese, Italy
Top Contributor
108 reviews 108 reviews
70 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed July 8, 2014

I spent one night in this hotel and I believe is not reflecting the standard expected for this brand. Quite dirty but everything very old and in bad shape. Room and linen were acceptable in term of cleanness, breakfast was quite ok. Position is ok but I strongly recommend a renovation. Wifi speed was good

Was this review helpful? Yes
cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you for taking the time to submit this review of our property! You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Though we are an older property, we still do meet the standards of Marriott and... More

Cleveland, Ohio
1 review
1 of 5 stars Reviewed June 25, 2014

I had to stay at this "MOTEL" for work. Soon as you walked in the lobby it smelled like a bathroom. YUCK!!! The room was a hot mess and very small. The bathroom shower was as if I was taking a bath, the water emptied out very slow. The shower curtain had mold on it. You had to run the... More

Was this review helpful? Yes
cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you for your feedback. I am sorry for all the issues you experienced during your stay with us and personally invite you to reach out to me directly so I may have the opportunity to make things right. Though we are an older property we still do in fact meet the standards of Marriott and are proud to... More

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Additional Information about Fairfield Inn Detroit West / Canton

Address: 5700 N Haggerty Rd., Canton, MI 48187
Location: United States > Michigan > Canton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Detroit West / Canton 2.5*
Number of rooms: 133
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Also Known As:
Fairfield Inn Detroit West / Canton Hotel Canton
Canton Fairfield Inn
Fairfield Inn Canton
Fairfield Canton

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