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All 11 Canton hotels

Fairfield Inn Detroit West / Canton

2.5 of 5 Hotel   |   5700 N Haggerty Rd., Canton, MI 48187
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Fairfield Inn Detroit West / Canton
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54%
Ranked #6 of 11 hotels in Canton
A recent review
5 of 5 stars Reviewed May 5, 2014
Sherri R Lima, Ohio
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  • Reviews (98)
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  • Room tips (23)
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98 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Torino
Top Contributor
94 reviews 94 reviews
65 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I spent one night in this hotel and I believe is not reflecting the standard expected for this brand. Quite dirty but everything very old and in bad shape. Room and linen were acceptable in term of cleanness, breakfast was quite ok. Position is ok but I strongly recommend a renovation. Wifi speed was good

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you for taking the time to submit this review of our property! You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Though we are an older property, we still do meet the standards of Marriott and... More

Cleveland, Ohio
1 review
1 of 5 stars Reviewed 4 weeks ago

I had to stay at this "MOTEL" for work. Soon as you walked in the lobby it smelled like a bathroom. YUCK!!! The room was a hot mess and very small. The bathroom shower was as if I was taking a bath, the water emptied out very slow. The shower curtain had mold on it. You had to run the... More

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you for your feedback. I am sorry for all the issues you experienced during your stay with us and personally invite you to reach out to me directly so I may have the opportunity to make things right. Though we are an older property we still do in fact meet the standards of Marriott and are proud to... More

East Lansing, Michigan
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 27, 2014

This hotel should not be a Marriott Property. it looks like an old dive hotel that was splashed with paint and barely passed the minimum standards for the Marriott flag and then was never touched again. The only redeeming value for this hotel was Isaac (i believe it's Izak) who worked the front desk. Exceptional service from him. Our "suite"... More

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

I appreciate all of your kind words, especially your effort in spelling my name. I would like to apologize for the issues you experienced during your stay and can totally understand where you are coming from in that regard. You're certainly right; we are an older Marriott property, but rest assured we still do meet the Marriott standard. I have... More

Lima, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 5, 2014

My friends, two from Canada and three of us from Ohio, have been meeting and spending weekends in Canton for several years now and just spent another wonderful weekend there. It is the perfect location if you want to Shop till you drop and enjoy an array of dining experiences from Fast Food to Elegant Dining. As for the Hotel... More

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2 reviews
3 of 5 stars Reviewed May 4, 2014

Maid service was very poor, trash left on floor after they "cleaned" the room. Holes on sheets on the bed. Check in was painful as there was only 1 person working and 8 people checking in at the same time. TV/remote was terrible. We are in hockey town but there cable didn't carry hockey playoffs. Find a different hotel to... More

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Lincoln, Nebraska
Top Contributor
246 reviews 246 reviews
35 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed May 4, 2014

Mike the front desk person is awesome. He was friendly and very helpful. He made our day. The location is nice with lots of restaurants nearby. The hotel itself is older and was noisy but very clean. Tim Horton/Coldstone next to the hotel. Big cudos to Mike...he is excellent.

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Thank you so much for your review of our Detroit/West Canton Fairfield Inn by Marriott. It was pleasure to hear that you enjoyed your stay with us. Though we are an older we do meet the Marriott standards and I am pleased that you were able to see that through the cleanliness of the room. I do apologize for inconveniences... More

Tecumseh, Michigan
1 review
4 of 5 stars Reviewed April 8, 2014

Our family stayed for more than a week at this hotel and we are quite happy and pleased! The rooms are very clean, furnished tastefully and the location couldn't be better! Ikea is just right beside the hotel, there's a Tim Horton in front as well as a coldstone. There are many competing hotels in the area but the staff... More

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cantonffi, General Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello, Thank you for your review of our Detroit/West Canton Fairfield Inn by Marriott. I appreciate all the kind words used to describe me as well as the property. They are truly encouraging and brought a smile to my face. It was a pleasure to have hosted you as well your wonderful family. Please do not hesitate ot reach out... More

Canton, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2014

Michael, Mariela and their staff make if feel like "home." Wow! You cannot ask for a more congenial staff. They are both accomdating and personal. They facility is, without questions, top notch. Everything about this stay is the best.

Was this review helpful? Yes 1
Canton, Michigan
1 review
4 of 5 stars Reviewed February 20, 2014

Great whirlpool in the room, but didn't like going Outside to get to my room in the winter. Customer Service at the desk need to explain more or why They would double charge once you already paid, but they were nice.

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Collingswood, New Jersey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 8, 2014

Just horrible, should not be a Marriott!! Does not meet the standards or presentation of a Marriott. Staff was poorly trained and over worked, running around trying to accommodate services that should of been assigned to house keepers.Breakfast in the morning is a different issue, it was just terrible! I booked a week stay and checked out the next day!... More

Was this review helpful? Yes 2
cantonffi, Manager at Fairfield Inn Detroit West / Canton, responded to this review

Hello Stacy, I would like to start by apologizing for any inconveniences you experienced during your stay with us here at the Detroit/West Canton Fairfield Inn. Thank you for your feedback, we use it to improve on our day to day operations. I'm sad to hear that we did not keep our promise to give you an experience that will... More

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Additional Information about Fairfield Inn Detroit West / Canton

Address: 5700 N Haggerty Rd., Canton, MI 48187
Phone Number:
Location: United States > Michigan > Canton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Detroit West / Canton 2.5*
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Also Known As:
Fairfield Inn Detroit West / Canton Hotel Canton
Canton Fairfield Inn
Fairfield Inn Canton
Fairfield Canton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
133

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