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Extended Stay America - Detroit - Canton

2.5 of 5
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2000 Haggerty Road, Canton, MI 48187
Extended Stay America - Detroit - Canton
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Ranked #7 of 10 Hotels in Canton
A recent review
4 of 5 stars reviewed 3 weeks ago
Vanessa R
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • Any
English first
  • All months
    (84)
  • Mar-May only
    (21)
  • Jun-Aug only
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    (18)
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Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

On June 17, 2015, we booked reservations for seven nights with this hotel for a double room paid in full for nearly $300. Upon arrival, the Assistant General Manager, checked us into a single queen room. We informed him that there was an error and we needed double rooms, he indicated that he could not accommodate us and that there... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a Great hotel with a Great and caring staff! Frederic, Martriece, Angela -- they were all just terrific. I had to be away from home for an extended period, and staying there, made life a lot more comfortable. The hotel is clean and safe; the staff is friendly and helpful; and it is conveniently located!

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Joliet, Illinois
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

When I checked into the hotel, the front desk attendant noticed a mistake on my reservation in that the King Size I requested wasn't available. She was very apologetic and offered me another room with a Queen, which was fine by me. When I got to my room, I pulled back the sheets and saw spots (but I have no... More 

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2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First, I wasn't to fun about booking this hotel, due to a bad experience, in Greensboro, NC. But I read that they re-did all the rooms. Well let me say that from the front desk, the Lady was Super Nice, and welcome and ask did we know bout the area, thanks for making us welcome as we are returning to... More 

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Manager_11525, General Manager at Extended Stay America - Detroit - Canton, responded to this review

Thank you for providing us with details about your stay. I am glad to hear that we were able to provide you with a wonderful experience. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area. More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 24, 2015

After a long day of meetings I came to the room with ongoing construction noise consistently for 2 hours. I headed down to the front desk to complain and the Assistant General Manager, Frederic was very apologetic and took this matter a step further, he took the time in speaking with the Superintendent regarding this matter. I know it's out... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Detroit - Canton, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the ongoing noise. Still, I am thrilled that our staff, specifically Frederic, took care of your concerns. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

charlotte NC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 14, 2014

This hotel is conveniently located to restaurants and shopping. Easy access to freeway and Ann Arbor. As far as the actual hotel goes I would not stay there again. Very dirty, old, and room smelled. Carpet was soiled and the more I looked closely at the room the more disgusted I became. The hotel allows dogs which is fine but... More 

Was this review helpful? Yes 6

Travelers are raving about these Canton hotels

Westland, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 4, 2014

We booked this hotel because it looked decent and was a good price for our two night stay. The hallways smell like someone cooked a garlic filled dish. After being in the room a few minutes, we noticed the bed COVERED with bed bugs. Checked out fast! The only good thing was the nice girl at the front desk!

Was this review helpful? Yes 6
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 22, 2014

The lobby was filthy, our first room smelled of urine, our second room was filthy with chips and hair on the floor. I was supposed to stay 2 nights. I checked out at dawn. In a much better room now AT ANOTHER HOTEL.

Was this review helpful? Yes 9
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 16, 2014

When I first arrived the clerk informed me that she didn't see that my reservation was made using the ESH10 code that I'd just used the previous day but that she'd put it in for me. I asked "so I'll get my refund of $10 upon check out" she said "Yes". Once I got to the room it was awful!!!... More 

Was this review helpful? Yes 6
Arcadia, California
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 31, 2014

I entered the lobby, and it was just your basic hotel lobby. They did have coffee and muffins available for breakfast. As soon as I got out of the elevators to go to my room, I knew that I was not going to have a nice hotel experience. The carpet looked dirty, and there was a musty smell in the... More 

Was this review helpful? Yes 6
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