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All 13 Cadillac hotels

Cadillac Sands Resort

6319 M-115, Cadillac, MI 49601
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Cadillac Sands Resort
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Ranked #13 of 13 Hotels in Cadillac
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54 reviews from our community

Traveler rating
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    5
    10
    10
    21
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21
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I remember a time when the Sands Resort was the place to stay. As we pulled into the parking lot, It was alarming to see how this one time beautiful resort has fallen into ruins. While we found the staff to be quite nice, the owner needs to spend money doing essentials, CLEANING, painting, replacing carpet, and much more, at... More

Was this review helpful? Yes 3
Windsor, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

Absolutely perfect! I surprised my wife for our 30th Wedding Anniversary with a quick 2 day getaway. The hotel is older, but everything was clean. Our room opened up to the lake no more than 20 feet away! The service from the front desk to the beachside Tiki bar to the dining room was excellent. Our package included use of... More

Was this review helpful? Yes 1
Essexville, Michigan
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 25, 2014

I reserved a room with one king sized bed on the lakeside. We checked in to the room. It smelled strongly of cigarette smoke, which is odd, since all hotels in Michigan are smoke free. The carpet, which at one time was green had faded to a almost yellow. The towels were supposed to be white, however were yellow. The... More

Was this review helpful? Yes
Victoria J, Manager at Cadillac Sands Resort, responded to this review

When you checked in you came to the front desk and asked if you could move you didn't like the lighting in the room-not once did you say that the room smelled of cigarette smoke. We offered you another room and took you to see if that room was acceptable, you inspected the room and said it was fine. In... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 29, 2013 via mobile

Needs major renovation....pool falling apart..ceiling tiles hanging from ceiling.. etc very dirty rooms and they had the worst smell ever.... and the pool area again an awful smell....the only thing nice about this place is the location.

Was this review helpful? Yes
Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2013

I hate to say bad things about this place because I love Cadillac, and the people at the Sands are truly wonderful and accomodating. The hotel rooms are awful though. It is such a shame because they have an awesome location right on the lake. We have visited on several occasions over the past 15 years hoping it would get... More

Was this review helpful? Yes
Victoria J, Manager at Cadillac Sands Resort, responded to this review

We appreciate your business and your comments although we wish if you had issues with any part of your stay we surely would appreciate the courtesy of being informed sooner than 6 months after your stay. You mention that your mattress was "worn and springy" we have replaced our mattresses in the spring of 2013 so they should not have... More

Haslett
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 7, 2013

Spents lots of time (and money) in mostly franchise motels and hotels. Had to stay at this one as part of a package and experienced the worst setting in my travel life. This is literally the "Bates Motel", revisited. Looks like someone bought a 1960s rundown motel as an investment and concluded that it was too much work and money... More

Was this review helpful? Yes 2
Victoria J, Manager at Cadillac Sands Resort, responded to this review

Indeed you were part of a package paid for by another company. Unfortunately you tried to bring a person into the block of rooms that was not authorized and you were upset because you had to pay for that extra room. We have to abide by the group leader's guest list - after all they are the one's paying for... More

Romeo, Michigan
Contributor
16 reviews 16 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 6, 2013

We only stayed one night because we had to cancel due to family emergency. I know why people say it needs updating but you have to remind yourself that you are up north. The front desk staff was amazing. We told them of our emergency and they refunded our money for the next 2 nights. We also left my daughter's... More

Was this review helpful? Yes 1
Victoria J, Manager at Cadillac Sands Resort, responded to this review

Thank you for your feedback! We are sorry your trip was cut short and hope everything is okay! Thank you from all at the front desk! More

Sault Ste. Marie, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 6, 2013

Definitely not what they make it out to be!!! It's a dump, not very clean, and the service sucked. And it wasn't very reasonable either! There's only one good thing about that hotel, the water pressure in the shower, and that's it!!!

Was this review helpful? Yes 1
Victoria J, Manager at Cadillac Sands Resort, responded to this review

Sorry to see that your stay at our resort was not what you expected. We work very hard in making our resort a fun family friendly resort and we surely appreciate feedback from our guests. That being said we hope our guests with issues let us know at the time of the incident so we can address the issue immediately.We... More

Zeeland, Michigan
Top Contributor
112 reviews 112 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed January 24, 2013

I'm sure in it's glory this was a beautiful place. It's in dire need of updating. But, it's clean, reasonably priced and the front desk staff was awesome!!! The restaurant was closed Sun & Monday so I did not eat there. They serve a continental breakfast that had muffins & biscuits and gravy that was good flavored. I was told... More

Was this review helpful? Yes
Cadillac, Michigan
1 review
4 of 5 stars Reviewed December 12, 2012

For well over a year the Sands has been my 2nd home. Working an out-of-town job, I'm here often. The staff are very friendly,considerate & helpful. The very few criticisms or complaints I've voiced have been seriously listened to and cheerfully remedied. Over the years I've stayed in fancier (more expensive) places and have been MUCH LESS impressed. Thank you... More

Was this review helpful? Yes
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Additional Information about Cadillac Sands Resort

Address: 6319 M-115, Cadillac, MI 49601
Location: United States > Michigan > Cadillac
Price Range (Based on Average Rates): $
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Also Known As:
Cadillac Sands Hotel Cadillac

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