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Courtyard by Marriott Detroit Brighton

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7799 Conference Center Drive, Brighton, MI 48114
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Courtyard by Marriott Detroit Brighton
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93 Reviews from our TripAdvisor Community

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Traveler rating
    40
    27
    12
    9
    5
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32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had an event in Brighton and chose this hotel based on the fact my husband had Marriott Rewards points.....the lobby has been totally renovated and was clean and modern. There was a little bistro that served food, Starbucks coffee and even beer and cocktails. We had breakfast there and it was actually very good. Our room was big, renovated... More 

Was this review helpful? Yes 2
Lone Tree, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Completely upset with this property. As a Gold Elite member and for as many hotel stays I will have this year, their attitude and customer support was deplorable. I had paid for the prepaid stay and my assistant had made another reservation at a Marriott property closer to where my meetings will be held. I have never asked for a... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this review

Dear allisonlang, Thank you for writing; I'm sorry for your frustration. You booked an advance purchase rate which offers a large discount for reserving and paying for your room in advance. These sorts of reservations offer larger discounts in return for less flexibility and are non-refundable. We do offer our best available rate which can be cancelled up to one... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The woman at the desk July 10 (5pm)was very helpful. She gave us a room with 2King beds. Our 3kids in one. My husband and I in the other. It was a clean, spacious comfortable room. Just wish that we were staying longer to enjoy the room. Def stay here again if in the area.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this review

Nicole F, Thank you for your review and recommendation!  We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Sincerely, Katelyn Hill, General Manager More 

Allen, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, beds were comfortable, hotel was quiet, even though we were next to the elevator. Shower heads were quite nice, carpet was clean, large room. Right next door to restaurants, which is convenient for a family. Fridge and plenty of channels on the tv. Would stay here again.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this review

kelmae8, Thanks so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again! Sincerely, Katelyn Hill, General Manager More 

Boston
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A very average experience, can't really recommend or not, definitely no praise here. There was no one at the desks when I arrived to check in. I waited for what seems like eternity from travelling most of the day. It was close to 10 minutes before the clerk showed up. The woman who worked the bar/restaurant area was friendly enough... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this review

Ichan, Thank you for your review of your stay. I would like to offer my apologies for the service you experienced as it does not meet the high standards of Marriott . Please know that we value and take all feedback very seriously as it helps us reach our goal of delivering exceptional service. I will be addressing these matters... More 

Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Good - it was modern, appeared to be clean, staff was courteous, I asked ahead of time for a room on an upper floor near the elevator Bad - the pool is tiny and was cold, no hot tub, I requested extra blankets and towels but didn't get them, no free breakfast like most chain hotels similar to a courtyard... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this review

Dear LexiFrise, Thank you for sharing your review. We’re pleased to hear you found our accommodations clean and modern. The Courtyard brand has been designed to offer a modern a la carte menu in a bistro-style concept in order to provide a wider range of options and healthier selections as an alternative to a free continental. Along with providing us... More 

Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 22, 2015

We recently stayed at this hotel while in Michigan for our nephews wedding. The staff at this hotel deserves a medal after putting up with all of the rowdy family members who stayed at the hotel as well. If you want to stay at a clean, conveniently located, wonderfully staffed hotel this place is it! We actually ate breakfast in... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this review

A W, Thank you so much for taking the time to write a review. I appreciate your feedback and I'll be sure to share your comments with our team during our next meeting. Thanks again and I hope you choose to stay with us if you're ever in the area again! Sincerely, Katelyn Hill, General Manager More 

San Luis Obispo, California, United States
2 reviews
2 of 5 stars Reviewed June 13, 2015

The hotel was newly remodeled, but there was mold by the shower/tub and there was dirt in the corners of the bathroom. The front desk staff person was very rude during check in. We stayed two nights and the second day housekeeping did not clean our room, the best the staff could do was fresh towels which were promptly brought... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this review

Dear Deborah K, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team for immediate improvements. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect as a seasoned traveler. The little details definitely do make a trip and I regret... More 

Macedonia, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

Stayed at this property for Michigan State University graduation ceremonies. The hotel was clean, modern and relaxing. The bar tender on the Friday night shift went above and beyond her duties even offering to deliver to our room if needed. Staff was very friendly and helpful. The only negatives: They offered no extra amenities for GOLD ELITE members, which was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this review

Robert H, Thank you for taking the time to write a review. I apologize for the issue you experienced but I appreciate you bringing it to my attention. I hope you choose to stay with us again in the future. Sincerely, Katelyn Hill, General Manager More 

Saginaw, Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2015

Drove up and thought "oh boy. This is old". Walked inside and "Wow". The whole interior has been updated with a modern clean decor. Rooms are very large. Asked for two queens and got One king and one queen. Everything was updated and not with cheap appointments. Old building but remodeled not to disappoint.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this review

Thom C, Thank you very much for your review; it’s great to know you enjoyed the hotel and we can’t wait to see you again! Sincerely, Katelyn Hill, General Managr More 

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