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All 4 Birmingham hotels »

The Townsend Hotel

4.0 of 5
100 Townsend St., Birmingham, MI 48009
Hotel amenities
The Townsend Hotel
Ranked #1 of 4 hotels in Birmingham
4.0 of 5 stars 95 Reviews
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95 reviews from our community

    Trip type
Traveler rating
    45
    22
    15
    9
    4
Date Rating
Cincinnati, Ohio
Senior Contributor
35 reviews 35 reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 12, 2012

The hotel was fine. Request a view of something other than the mechanicals on the roof. The location was great for walking around. The restaurant is too small to handle many people for meals, especially breakfast.

Was this review helpful? Yes
Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
May 14, 2012

Thank you for taking the time to add your remarks on your recent stay. We are glad you enjoyed most of your stay and apologize if our restaurant was to busy to accommodate you. We look forward to being of service to you again soon. More

Senior Contributor
35 reviews 35 reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 11, 2012

I have stayed here one time before and I really like it. I send all of my out town business partners here when they are in town. The staff is great and everyone enjoys the nice rooms!

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See 2 more reviews by awesomereviews for Birmingham
Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
May 14, 2012

Thank you for your comments. We are glad that you again enjoyed your stay again and we look forward to your return. More

glenwood springs, CO
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 2, 2012

Took my family to my hometown for my niece's wedding last week. I made reservation three months ahead of time and received no email confirmation but was charged a deposit for the room. When I called on the way to the hotel that morning, they had no record of my reservation and actually booked me for Feb 19th instead of... More

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Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
May 9, 2012

Thank you for returning and for sharing your disappointment with your last visit to The Townsend. We do apologize for the confusion with your reservation and were happy to refund the first no show. We would also like to apologize for this inexcusable oversight of the gift bag and for not attempting to retrieve that gift bag for you when... More

Santa Rosa, California
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 28, 2012

Birmingham is a charming town. Best time to visit is Spring or late Summer/early autumn. Great shopping, good restaurants, safe, pedestrian friendly. The Townsend is as good as it gets. Terrific bar/lounge, great restaurant, terrific service.

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Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
May 2, 2012

Thank you for your feedback. We would agree that Birmingham is a charming town. We look forward to seeing you again soon. More

Columbus, Ohio
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 27, 2012

I have been staying at this gem of a hotel for nearly 20 years. It has always delivered a very high standard in all areas. Every member of the staff is completely focused on you and your stay. Yes it is pricey. However should you be able to see fit to know that the price is worth every penny this... More

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Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
May 2, 2012

Thank you for the post! We are delighted to be of service to you during your stays. We look forward to more in the future. More

East Lansing, MI
Top Contributor
50 reviews 50 reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 27, 2012

Beautiful hotel with 5 star quality and service is always consistent. I stay here primarily for business meetings but could see it being a lovely weekend getaway with my husband. I checked in and they didn't have a room in my category ready so was upgraded to a beautiful suite with small balcony. It was spacious with a couch and... More

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See 2 more reviews by RP8133 for Birmingham
Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
May 2, 2012

Thank you for taking the time to provide your feedback in regards to your stay with us. We were delighted to hear that you had an excellent time. We look forward to seeing you again soon. More

San Francisco
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 23, 2012

Overall, the hotel is quite nice. Rooms are large and clean. Restaurant was fine. But my room (and several rooms around it) on the second floor were right above the garage, with its motorized garage door that opened and closed as cars drove in and out. There was heavy traffic on a weekday until about 12:30 at night. It started... More

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Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
May 2, 2012

Thank you for taking the time to provide feedback in regards to your stay. Unfortunately, you stayed with us at a time when we were having issues with our garage door. We do apologize for the inconvenience druing your stay and look forward to having you with us again. More

Bloomfield Hills, Michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2012

For holidays, special events, and so forth, when we cannot accommodate friends and family at our own address, we always recommend they stay here. The rooms are all nicely kept, comfortable, and reasonably priced considering the amenities and services. We also enjoy their restaurant, and from time to time enjoy drinks at their cozy bar.

Was this review helpful? Yes
Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
April 17, 2012

Thank you for entrusting your valued guests with us. We look forward to continuing to be of service. More

Northville,Mi
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2012
1
person found this review helpful

I called about a problem with the hotel and asked for the General Manager. I was transfered to his office, his assitant answered. I told her I would like to speak with the GM and 'no one else' and guess what......6 hours later a manager of a department called. It took 6 hours for anyone to call me then I... More

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Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
April 3, 2012

We do apologize that you were unable to speak with our Managing Director as he was out of town at the time and we wanted to have someone reach out to you as soon as possible. We do hope to have you as our guest soon. More

Montrose, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2012

European charm and elegance as others have noted. Staff is fantastic - everywhere - 5 star treatment from everyone. I was there for 10 days, so I should know. Lots of stuff within walking distance. Bedding is top-shelf. Food is outstanding. Room service will make you anything from the Rugby Grill, but they don't have the Rugby Grill menu in... More

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Annie Anthony, Guest Relations Manager at The Townsend Hotel, responded to this review
March 27, 2012

Thank you for your kind words, as nice as this experience was we plan on making the next even better. More

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Additional Information about The Townsend Hotel

  • Townsend Hotel Birmingham
Address: 100 Townsend St., Birmingham, MI 48009
Price Range: $$$

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The Townsend Hotel
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