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All 3 Birmingham hotels

The Townsend Hotel

4.0 of 5 Hotel   |   100 Townsend St., Birmingham, MI 48009
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The Townsend Hotel
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76%
Ranked #1 of 3 hotels in Birmingham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Dentldoc
  • Reviews (173)
  • Photos (30)
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  • Room tips (33)
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173 people have reviewed this hotel

Traveler rating
    89
    41
    24
    14
    5
See reviews for
23
65
6
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Top Contributor
61 reviews 61 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived in Detroit late at night to attend the 50th anniversary of my graduation from Mumford High School, the high school made famous by Eddie Murphy in "Beverly Hills Cop". The Townsend Hotel is nestled in the business and shopping area of Birmingham, Michigan. Although new-looking on the outside, the inside is decorated impeccably in the traditional classic Old... More

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Oakville, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

The Townsend is a very impressive property, in a great location. It was our first time spending time in Birmingham, and it's a very nice area. The hotel is walking distance to many good shops, restaurants and bars. Hotel service was excellent. They are in the process of updating the rooms. From reading reviews, I knew going in that only... More

Was this review helpful? Yes 1
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Mr. DonBoogie, Thank you for your recent stay and for your constructive feedback. We appreciate your kind comments on our service, our property and our location in "walkable" Birmingham, Michigan. I am indeed sorry that the renovated room you requested was not available as it was out of our control as indicated by our reception staff for a stay... More

Jacksonville, FL
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at The Townsend a year ago and was pleased to return. It is a very elegant property with an outstanding location and we had an enjoyable stay. The room was large and exceptionally clean--although as men, we still found the decor to be a bit fussy with floral prints on the windows, the bed, and even the shower... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Good Day jaxandmci, Thank you for staying with The Townsend Hotel on your recent trip to "walkable" Birmingham, Michigan! I am so pleased you enjoyed your stay! Thank you for your kind words on our fitness center that was recently upgraded with brand new equipment based on guest feedback. I am pleased it meets your expectation. I wanted you to... More

Detroit
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We recently hosted a birthday "tea" for my 9 year-old daughter at the Townsend Hotel. We were extremely happy with the event and the staff; particularly Laura Klein and her assistants Ginger and Mary Ann (I may have her name wrong). They were extremely professional, pleasant and made the event a great time for my daughter and her friends! We... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear wolvmar, Many thanks for your kind review on your Afternoon Tea experience at The Townsend Hotel. I am so pleased that Laura, Ginger, and Marianne were able to exceed your expectations. I am also pleased that you have had a similar breakfast experience in our Rugby Grille Restaurant! Thank you again and we look forward to welcoming you back... More

Horsham, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at The Townsend while in town for business. I had previously stayed here before and came back based on past experiences. Check-in was easy and the desk staff was very friendly. I was only in town for one night and missed out on the nice turn down service, which was a bummer but OK. The beds are... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Good Day TDHDMD, Thank you for your kind words regarding your stay at The Townsend Hotel in "walkable" Birmingham, Michigan. We are so pleased you enjoyed your stay and look forward to welcoming you back on your next visit! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More

Senior Contributor
48 reviews 48 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After a fire at our home over the 4th of July weekend forced us to find accommodations, we moved into the Townsend Hotel. Considering we had no clothes or toiletries the staff could not have been more accommodating. Every need was attended to. The staff was so gracious and pleasant it helped ease the pain of the crippling fire at... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Michaelbirmingham4, Thank you for your kind comments regarding our associates on your recent stay at The Townsend Hotel. We are certainly sorry that you had to stay with us as a result of the fire in your home but I am pleased we were able to provide a place to close to your home to deal with this horrible... More

new orleans
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Having lived in Birmingham for 14 years before moving to New Orleans several years ago, we were very familiar with the Townsend and actually have stayed there on return trips a few times. The location is superb. For this visit, we were looking for a few days of quiet respite following a somber family gathering in nearby Ohio. Unfortunately, due... More

Was this review helpful? Yes 2
Steven K, Managing Director at The Townsend Hotel, responded to this review

Mr. wwpnola, Thank you for your comments regarding your recent stay at The Townsend Hotel. Please accept our apologies for your negative experience with the heating issue in your luxury suite as it is certainly not indicative of the services we are known for and try to maintain. It certainly should have been ready for your arrival. We do take... More

LOS ANGELES
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had no idea what to expect after reading some previous reviews. Therefore it was such a lovely surprise to check at the Townsend on June 26th. The front desk ladies were smiling and so welcoming. Crossing the lobby on my way to the elevator, I found the decor inviting and chic, with the subtle and elegant British meets New... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear JPC57, Thank you for all of your kind words regarding your recent stay at The Townsend Hotel in "walkable" Birmingham,MI. I so appreciate you taking the time to write of your experiences and on behalf of all associates, we look forward to welcoming you back in the not to distant future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I like elegant, Victorian-era design so it's no surprise that I enjoyed the look of the Townsend Hotel. We had a rather short and unexpected stay here and found the valet and front desk attendants to be professional, friendly and attentive. The suite was well appointed and we slept fairly well for our one night stay. I took one star... More

Was this review helpful? Yes
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear SKSreview S, Thank you for staying with The Townsend on your recent visit to "walkable" Birmingham. We are pleased you enjoyed your stay with us and also appreciated your kind words on Nicholas, one of our Supervisors at Reception. Thank you for taking the time to let others know of your experience! Sincerely, Steven Kalczynski Managing Director The Townsend... More

New York City, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 14, 2014

The Townsend is really the only place to stay in Birmingham, and it's downtown location is an easy stroll to the many nice shops and restaurants that Birmingham has to offer. Unfortunately, the decor is so frumpy it makes "Downton Abbey" look sleek and modern. Upon my arrival, the ever useless turndown service had already been performed, leaving a robe... More

Was this review helpful? Yes 1
Steven K, Managing Director at The Townsend Hotel, responded to this review

Good Day Mr. Gause, Thank you for your feedback on your recent stay at The Townsend Hotel. We are certainly pleased that you were satisfied with our location in "walkable" Birmingham, Michigan. We appreciate your kind comments on the feel of our guest rooms and certainly recognize this and we are already in process of making some changes! The Townsend... More

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Additional Information about The Townsend Hotel

Address: 100 Townsend St., Birmingham, MI 48009
Location: United States > Michigan > Birmingham
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Townsend Hotel 4*
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Also Known As:
Townsend Hotel Birmingham

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Townsend Hotel is a gem of European elegance, tucked away amidst the pleasing parks, sophisticated designer shops and nationally acclaimed art galleries of Birmingham.Exquisitely appointed Guest Rooms & Suites welcome you with fine furnishings, luxurious beds & linens, marble bathrooms, & the calm & privacy of a quiet suburban location. Our staff welcomes you with exceptional courtesy, a desire to serve, & genuine hospitality. ... more   less 
Number of rooms
150

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