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All 4 Birmingham hotels

The Townsend Hotel

4.0 of 5 Hotel   |   100 Townsend St., Birmingham, MI 48009
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The Townsend Hotel
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76%
Ranked #1 of 4 hotels in Birmingham
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
flakcatcher2001 raleigh,nc
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156 people have reviewed this hotel

Traveler rating
    82
    35
    21
    13
    5
See reviews for
19
59
6
49
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Any
English first
raleigh,nc
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a weekend stay at this rather elegant hotel in attractive downtown Birmingham. Public areas were bustling with guests and social functions; staff setting up and taking down efficiently and without hindering other guests passing in and through the multiple lobby areas. Our very well decorated luxury king room provided a serene, quiet respite from the action downstairs, which... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear flakcatcher2001, Thank you for your recent visit to "walkable" Birmingham and The Townsend Hotel! I appreciated your kind and constructive comments regarding and was pleased that you enjoyed your stay with us! I have also noted your wifi comment for future consideration, Thank you again and we look forward to welcoming you back to The Townsend Hotel! Sincerely, Steven... More

Bath, Michigan
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I chose this hotel because of the great reviews. We came to the area for an early morning business meeting, but enjoyed our stay so much we've decided to come back to stay for fun. The service was excellent. The rooms large and very clean. We stayed in a King Luxury and it was a great room!... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear knittingbandit, Thanks for choosing us on your recent visit to "walkable" Birmingham, MI and The Townsend Hotel! I am pleased to hear you hand a wonderful stay and we look forward to welcoming you back in the not to distant future! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More

Canton, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

From check-in to check-out, the experience was very positive and memorable. We stayed in a luxury suite which came equipped with a seriously divine bed, dining area with mini bar, and living area with large flat screen tv. The in-room art and furniture were above other hotels of similar ratings, actually comfortable and not at all worn down. The marble... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Mary G, Thank you for staying with The Townsend Hotel on your recent visit to "walkable" Birmingham. We so much appreciated the time you took to write of your experience and I was pleased to read that we exceeded your expectations and created a memorable experience during your stay. We look forward to the opportunity to welcoming your back... More

Oxford, Michigan
Top Contributor
72 reviews 72 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

No doubt that the service here is the best around. Great rooms, food and overall service. Don't worry though...with all the great service comes a huge pricetag. A very nice downtown atmosphere that will meet even the pickiest!

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear dvmharris, Thank you for staying at The Townsend Hotel and for your kind words as a result of your experiences during your stay! We truly try to deliver unprecedented, gracious and personalized service on a daily basis and are pleased we delivered the same to you! We look forward to welcoming you back on your next visit to "walkable"... More

Saint Thomas, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is a true 5 star! We had exceptional service from Adrienne for reservations, Jason at the front desk and Reggie our bellman and would go back in a heartbeat! The rooms were beautiful, staff was extremely nice and the room service was delicious!

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Lindsay D, Thank you for your staying with us on your trip to Southeast Michigan! We certainly appreciate your kind words on Jason at Reception and Reggie our Bellman and the positive feedback with your In-Room Dining experience. Thank you again and we look forward to welcoming you back to "walkable" Birmingham,MI and The Townsend Hotel! Sincerely, Steven Kalczynski... More

Detroit, MI
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Go every year for a nice weekend of shopping. Always pleased with the staff and the hotel as a whole. Utilized their room service menu the entire weekend and even had bubbly delivered. Everyone there is absolutely charming and professional. The etiquette and behavior of the staff is in no way a coincidence, it comes from serious training and performance... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Miafioso, Thank you for staying with us! We appreciate your business and your kind words and look forward to welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More

New Jersey
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2014

From the time you arrive at the Townsend to the moment the valet closes your car door, the staff at the Townsend can't do enough to ensure your stay is perfect. The hotel is not as convenient to highways which would make my travels a little easier, but the cleanliness, comfort and well appointmented rooms make up for that. The... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear rusig96, Thank you for staying with us during your recent visit to The Townsend Hotel. I was pleased to read of your kind comments that you were very satisfied with our overall service and facility during your stay. I was indeed sorry to hear of your dissatisfaction with your burger. It is certainly not consistent with what our food... More

Sterling Heights, Michigan, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 28, 2014

My husband and I went to The Townsend for our anniversary. The front desk was helpful making dinner suggestions and then proceeded to even make reservations for us. When we returned there was a split of champagne and chocolate covered strawberries in our room. Very clean, great service, a bit pricey for rooms and they charge $25 a day for... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Thank you for your kind comments! We are delighted you had a great stay! Steven Kalczynski Managing Director The Townsend Hotel More

Wisconsin
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 31, 2014

I was here for 5 days on business, staying in a suite. My only complaint is that it was difficult to maintain the room temperature (too cold), despite the hotel's attempts to address the problem. The room was lovely though - spacious, clean, very comfortable bed, nice amenities. The service was excellent - housekeeping, doormen, restaurant staff, front desk...all uniformly... More

Was this review helpful? Yes
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear MomWisconsin, Thank you for your kind comments regarding your recent stay. I do apologize for the inability to meet your room temperature expectations. It has been an unexpected cold winter but I am sorry we were not able to resolve this. Thank you again and we look forward to welcoming you back to The Townsend! Sincerely, Steven Kalczynski Managing... More

Top Contributor
257 reviews 257 reviews
68 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed January 29, 2014 via mobile

The Townsend is a wonderful hotel. The public spaces are elegant, the restaurant is very good, and the staff was very friendly and attentive. My room was very large and comfortable too. And though I did not have time on this trip to sample local attractions, it is worth noting that Birmingham is nice, and there are a number of... More

Was this review helpful? Yes
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear SueBthetraveler, Thank you for staying at The Townsend and your kind comments regarding your stay and experiences, On your next trip you do indeed need to get out and try "walkable" Birmingham! We look forward to welcoming you back! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More

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Additional Information about The Townsend Hotel

Also Known As:
Townsend Hotel Birmingham
Address: 100 Townsend St., Birmingham, MI 48009
Location: United States > Michigan > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Birmingham
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Townsend Hotel 4*
Official Description (provided by the hotel):
The Townsend Hotel is a gem of European elegance, tucked away amidst the pleasing parks, sophisticated designer shops and nationally acclaimed art galleries of Birmingham.Exquisitely appointed Guest Rooms & Suites welcome you with fine furnishings, luxurious beds & linens, marble bathrooms, & the calm & privacy of a quiet suburban location. Our staff welcomes you with exceptional courtesy, a desire to serve, & genuine hospitality. ... more   less 
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