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All 3 Birmingham hotels

The Townsend Hotel

4.0 of 5 Hotel   |   100 Townsend St., Birmingham, MI 48009
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76%
Ranked #1 of 3 hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
azcookie arizona
  • Overview
  • Reviews (177)
  • Photos (30)
  • Amenities
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  • Room tips (36)
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177 people have reviewed this hotel

Traveler rating
    91
    42
    25
    14
    5
See reviews for
24
67
6
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Any
English first
arizona
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great service, warm friendly atmosphere and just a wonderful place to stay if you can afford it. Everything comes with a price and the Townsend was well worth it; especially since we were on a road trip with two large dogs. We stayed four nights and enjoyed every minute.

Was this review helpful? Yes
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear AZcookie, thank you for your kind comments on your recent stay at The Townsend Hotel in "walkable" Birmingham! We are delighted you enjoyed your stay and our service and and look forward to welcoming you back in the near future! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More

Santa Cruz, California
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As a walk in reservation later in the evening I was informed that an upgrade was available. Deciding to splurge for the extra fifty bucks I was told internet was still an additional charge. Elegant surroundings, but not the most polished staffing. Room service was prompt although not memorable. Missing items for a comfortable stay included simple items like a... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear ChristineC813, Thank you for staying with us on your recent trip to "walkable" Birmingham and The Townsend Hotel. We certainly appreciate your kind comments on our luxury suites decor and your constructive comments on additional items which we should make available for our suites and the complimentary Wifi. We are actually beginning in December 2014 to renovate all of... More

2 reviews
5 of 5 stars Reviewed 1 week ago

The service was outstanding! Excellent staff that wants tp insure a stellar stay. Only one issue and that wasa mediocre breakfast. But the staff was concerned and made it clear that that was a rarity. Didn't compensate for it though which surprised me. Otherwise great stay! Birmingham is lovely! Come for the Dream Cruise. An experience you'll never forget!!

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Windycindu, Thank you for staying at The Townsend Hotel and dining in The Rugby Grille for breakfast during your recent trip to "walkable" Birmingham. I certainly appreciate your kind comments on the service of the hotel levels. It is certainly appreciated. I do apologize if you were not satisfied with your breakfast. It is certainly not the norm of... More

Plymouth, Michigan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

First, let me say The Townsend is very impressive and the location is elegant hotel. We were in walking distance from a movie theater, several restaurants, shopping, and spas…..Because this was a surprise I was in Awww when we pulled up the staff is very friendly and accommodating. The room we had was super spacious with a Victorian bed that... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Angela S, thank you for staying at The Townsend Hotel on your recent trip to "walkable" Birmingham! I appreciate your kind comments on the service of our staff and our guest rooms. Of course, I again extend our apologies for the damage to your vehicle. Accidents do happen and we do feel very badly about it. I understand that... More

Top Contributor
61 reviews 61 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived in Detroit late at night to attend the 50th anniversary of my graduation from Mumford High School, the high school made famous by Eddie Murphy in "Beverly Hills Cop". The Townsend Hotel is nestled in the business and shopping area of Birmingham, Michigan. Although new-looking on the outside, the inside is decorated impeccably in the traditional classic Old... More

Was this review helpful? Yes
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Mr. Dentldoc, Thank you for your kind comments regarding your recent stay at The Townsend Hotel. I appreciate your kind words and was pleased, despite the unfortunate incident, you overall enjoyed your stay. We look forward to welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More

Oakville, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The Townsend is a very impressive property, in a great location. It was our first time spending time in Birmingham, and it's a very nice area. The hotel is walking distance to many good shops, restaurants and bars. Hotel service was excellent. They are in the process of updating the rooms. From reading reviews, I knew going in that only... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Mr. DonBoogie, Thank you for your recent stay and for your constructive feedback. We appreciate your kind comments on our service, our property and our location in "walkable" Birmingham, Michigan. I am indeed sorry that the renovated room you requested was not available as it was out of our control as indicated by our reception staff for a stay... More

Jacksonville, FL
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 15, 2014

I stayed at The Townsend a year ago and was pleased to return. It is a very elegant property with an outstanding location and we had an enjoyable stay. The room was large and exceptionally clean--although as men, we still found the decor to be a bit fussy with floral prints on the windows, the bed, and even the shower... More

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Steven K, Managing Director at The Townsend Hotel, responded to this review

Good Day jaxandmci, Thank you for staying with The Townsend Hotel on your recent trip to "walkable" Birmingham, Michigan! I am so pleased you enjoyed your stay! Thank you for your kind words on our fitness center that was recently upgraded with brand new equipment based on guest feedback. I am pleased it meets your expectation. I wanted you to... More

Detroit
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed July 14, 2014

We recently hosted a birthday "tea" for my 9 year-old daughter at the Townsend Hotel. We were extremely happy with the event and the staff; particularly Laura Klein and her assistants Ginger and Mary Ann (I may have her name wrong). They were extremely professional, pleasant and made the event a great time for my daughter and her friends! We... More

Was this review helpful? Yes
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear wolvmar, Many thanks for your kind review on your Afternoon Tea experience at The Townsend Hotel. I am so pleased that Laura, Ginger, and Marianne were able to exceed your expectations. I am also pleased that you have had a similar breakfast experience in our Rugby Grille Restaurant! Thank you again and we look forward to welcoming you back... More

Horsham, Pennsylvania
2 reviews
5 of 5 stars Reviewed July 13, 2014

I recently stayed at The Townsend while in town for business. I had previously stayed here before and came back based on past experiences. Check-in was easy and the desk staff was very friendly. I was only in town for one night and missed out on the nice turn down service, which was a bummer but OK. The beds are... More

Was this review helpful? Yes
Steven K, Managing Director at The Townsend Hotel, responded to this review

Good Day TDHDMD, Thank you for your kind words regarding your stay at The Townsend Hotel in "walkable" Birmingham, Michigan. We are so pleased you enjoyed your stay and look forward to welcoming you back on your next visit! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel More

Senior Contributor
48 reviews 48 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

After a fire at our home over the 4th of July weekend forced us to find accommodations, we moved into the Townsend Hotel. Considering we had no clothes or toiletries the staff could not have been more accommodating. Every need was attended to. The staff was so gracious and pleasant it helped ease the pain of the crippling fire at... More

Was this review helpful? Yes
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Michaelbirmingham4, Thank you for your kind comments regarding our associates on your recent stay at The Townsend Hotel. We are certainly sorry that you had to stay with us as a result of the fire in your home but I am pleased we were able to provide a place to close to your home to deal with this horrible... More

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Additional Information about The Townsend Hotel

Address: 100 Townsend St., Birmingham, MI 48009
Location: United States > Michigan > Birmingham
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Townsend Hotel 4*
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Also Known As:
Townsend Hotel Birmingham

30 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Townsend Hotel is a gem of European elegance, tucked away amidst the pleasing parks, sophisticated designer shops and nationally acclaimed art galleries of Birmingham.Exquisitely appointed Guest Rooms & Suites welcome you with fine furnishings, luxurious beds & linens, marble bathrooms, & the calm & privacy of a quiet suburban location. Our staff welcomes you with exceptional courtesy, a desire to serve, & genuine hospitality. ... more   less 
Number of rooms
150

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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