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Holiday Inn Express-Birmingham

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35270 Woodward Avenue, Birmingham, MI 48009
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Holiday Inn Express-Birmingham
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Holiday Inn Express-Birmingham
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88 reviews from our community

Traveler rating
    24
    17
    25
    15
    7
See reviews for
17
14
13
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Stratford, Canada
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

It is just not good enough. The décor is dated. The renovations were done poorly. The ceilings were too low. There was no way to control the temperature in the room and we could hear our neighbours and people outside perfectly. The room and bedding felt damp. The carpet was damp too, which made it feel dirty. The breakfast was... More 

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DTTBHMI, General Manager at Holiday Inn Express-Birmingham, responded to this review

We appreciate your feedback. More 

Cambridge, Massachusetts
1 review
3 of 5 stars Reviewed 1 week ago

Two people to mention: Charmaine, who runs the breakfast, is great. I was up at 5, and she snuck me in early. The manager at the front desk, also excellent. This is an older building, but newly renovated. Internet worked unusually well. The detractor for me--and the reason I'm up at 5:30 right now--is the bed in the room. Old... More 

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DTTBHMI, General Manager at Holiday Inn Express-Birmingham, responded to this review

Thank you for your feedback. We have taken all the necessary steps for improvement with the laundry department. More 

Des Plaines, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our son and his family live in Birmingham, so we have stayed here frequently. The staff is extremely friendly and helpful. They go out of their way to make us feel welcome and comfortable every time we are here. We especially like having a small refrigerator in our room, and the all-day coffee in the lobby is a nice bonus.

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DTTBHMI, General Manager at Holiday Inn Express-Birmingham, responded to this review

Thanks for your wonderful feedback. We look forward to your next visit. More 

Herzlia, Israel
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The bed was horrible -- much too soft. One day, the maids did not bother cleaning our room. From 8-9 am we had the do not disturb on, from 9 on it was off the door and the room was totally free. We came back at around 12:45 to a messy room - a maid came by and we explained... More 

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DTTBHMI, General Manager at Holiday Inn Express-Birmingham, responded to this review

Thanks for your feedback. I apologize for all the issues you encountered. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

My Dad and I were truly blown away by the exceptional service of the Breakfast staff over at the Holiday Inn Express in Birmingham, Michigan. In particular, Charmaine was one of the sweetest women we had ever met. We were in town for a funeral, but we could not help but smile when we saw Charmaine each morning. She always... More 

Was this review helpful? Yes 1
DTTBHMI, Manager at Holiday Inn Express-Birmingham, responded to this review

Thank you for your wonderful comments. Charmaine is truly an outstanding employee. She does a great job at the breakfast. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015 via mobile

We have enjoyed our stay at the holiday inn express! To top off our experience, we more than enjoyed our breakfast, it was the most delishous continental breakfast I have ever had, and the experience was made even better by the kind breakfast attendant, Charmaine!!

Was this review helpful? Yes 1
DTTBHMI, Manager at Holiday Inn Express-Birmingham, responded to this review

Thank you for your kind remarks. Charmaine is our breakfast champ. More 

Toledo, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

Hotel was perfect except for the cold coming through the window causing a varying temperature in room all the time. But was not uncomfortable. Breakfast was fantastic. Service was great from the front desk to housekeeping and room was perfect. Great location for our needs. Thank You!

Was this review helpful? Yes 1
DTTBHMI, Manager at Holiday Inn Express-Birmingham, responded to this review

Thank you very much for your review and we look forward to your next stay. More 

Westerville, Ohio, Usa
Top Contributor
98 reviews 98 reviews
45 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 13, 2015

The Holiday Inn Express is a nice business hotel. If you are in Birmingham, Michigan, a very up-scale area and you don’t want to spend three hundred dollars for a room, then the Holiday Inn is you pick. It is the true business person hotel, excellent value with no frills. The rooms are small and the space is filled with... More 

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DTTBHMI, Manager at Holiday Inn Express-Birmingham, responded to this review

Thank you for your review. We really appreciate your feedback. More 

Naples, Florida
Top Contributor
121 reviews 121 reviews
8 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed February 4, 2015

Excellent value if you are looking for basic no frills accommodations. Very convenient location just a short walk from downtown Birmingham, Michigan. Clean rooms and friendly service. Breakfast included but no bar or mini bar.

Was this review helpful? Yes 1
DTTBHMI, General Manager at Holiday Inn Express-Birmingham, responded to this review

Thank you for your feedback. More 

Senior Reviewer
7 reviews 7 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 10, 2014

The hotel was under construction when we stay here , the rooms where clean but the shower was awful couldn't get the water temp correct . Had to take freezing cold showers in the morning or if you change the temperature it turn extremely hot . The free breakfast was a free breakfast wasent anything special . Walter the front... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express-Birmingham, responded to this review

Dear Jennifer H, Thank you for your feedback regarding your recent visit at our hotel. It is nice to know that you noticed the cleanliness of the rooms. On the other hand, we are sincerely sorry to read about your negative experience over the shower temperature. Rest assured that your comments will be looked into and take actions accordingly. While... More 

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