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All 7 Birch Run hotels

Comfort Inn Birch Run

2.5 of 5 Hotel   |   11911 Dixie Hwy, Birch Run, MI 48415
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83%
Ranked #2 of 7 Hotels in Birch Run
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
William F Aurora, Canada
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166 reviews from our community

Traveler rating
    58
    80
    17
    7
    4
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63
50
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Aurora, Canada
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this Hotel/Inn for one night being Aug 22 2014 in order to go shopping at the Premier Outlet Mall (Same deals as in Canada, would not go back to the mall) , on our way back to Toronto from a Chicago family vacation trip. Hotel was excellent in appearance outside, staff were very courteous and quite knowledgeable.... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us and for such nice compliments! I'm very glad to see that you enjoyed our hotel, amenities and staff. We strive to make every guest' stay a comfortable one. I hope that you choose to stay with us again when your in the area. Front Desk Manager Keri Brack More

Bloomfield Township, Michigan
Top Contributor
306 reviews 306 reviews
44 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed 1 week ago

If I would have to assign a reward for the worst breakfast of the year, today's breakfast at this Comfort Inn would be a true winner. We walked into the breakfast room, looked at the empty containers, frustrated guests and our first guess was that place has been robbed. Breakfast host was just standing there. I went up to her... More

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm so sorry about breakfast, that does not happen, it was an isolated incident. Thank you for the compliments on our staff, we do strive to make every guest experience a great one! I do hope that you stay with us again and let us prove to you that everything here is exactly what... More

Roscommon, Michigan
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed two nights. The room was very large and clean. The overall appearance of the property, inside and out, was very neat, and welcoming. The staff was very friendly at check in, and accomodating for our needs. We enjoyed our stay, and we would stay again when in the area.

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for choosing to stay with us, I'm very glad that you enjoyed our hotel, staff and amenities. I hope that you stay with us again when your in the area again. Front Desk Manager Keri Brack More

Toronto, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was better than expected, the rooms are clean, the area is close to the Outlets and not far from Frankenmuth. The free popcorn was really nice and breakfast good. One negative is that we paid a lot more than what a hotel like this is worth, so would advise not to visit on Long weekends and to book... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us. I'm sorry that you felt our pool and hot tub were not cleaned well , however I can tell you that they are cleaned daily. I hope that we can accommodate your future lodging needs. Front Desk Manager Keri Brack More

Manteno
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We used up a free choice rewards night to stay at this location being so close to Frankemuth. Upon arriving the desk clerk and manager were very friendly and helpful. The room was also very clean and comfortable. It was a little noisy being on the 2nd floor but since we were so exhausted from the day we slept very... More

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for choosing to stay with us! I'm very sorry that our staff was not acting professional. I do hope that you stay with us again when your in the area. Front Desk Manager Keri Brack More

Clearwater, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was worried about staying here as I had read some poor reviews but I have family who stay here every year when shopping Birch Run. I had no problem with my room except for the water restrictor in the shower. It is really hard to rinse your hair (kinda like that Seinfeld episode). Our room was clean and odor... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for choosing to stay with us! I'm very glad to see that you enjoyed our hotel and you will stay with us again when your in the area. Front Desk Manger Keri Brack More

Ashtabula, Ohio
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 2 weeks ago

Somehow when researching this hotel, I got the impression that it was above average. I was mistaken. Room 270 smells like stinky feet. Water stains on wall around air conditioner may indicate the reason for smell. I bought car fresheners and clipped them to the air conditioning unit, and this helped. The odor was not really strong, just mildly unpleasant.... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

We accommodate many guests each evening, and we strive to make everyone's stay a satisfying one. The goal of our hotel is to provide dependable service to all of our guests. Consequently, it's disappointing to learn that your unhappy. I want you to know that comments and suggestions we receive from our guests are taken seriously. Your willingness to share... More

Dayton
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place to stay the night, indoor pool and spa, free gym, excellent breakfast, close to shopping center, the area is quiet and safe, the breakfast items are excellent choices, and plenty to choose from,

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm happy to see you enjoyed our hotel and amenities. I hope that you choose to stay with us again when your in the Birch Run/Frankenmuth area. Keri Brack More

Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Front desk staff was polite but not friendly or particularly helpful. At breakfast my husband said to the staff "hi there, just wanted to let you know the coffee dispenser is empty". She didn't even acknowledge him, walked right past him, picked up the jug and walked away. The day we checked in we found a tube of someone's cortisone... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us, I'm very sorry that you didn't have a good experience while you were here. We strive to make every guest happy and 100% satisfied while they are here with us. I do hope that you stay with us again when your in the area and let us prove to you that we are a... More

Jackson, Michigan
Top Contributor
389 reviews 389 reviews
34 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property looked quite new and we were pleasantly surprised how large the rooms were. Sink was separate from shower/toilet and there was a counter in the sink area with the microwave and fridge. Nicely decorated, very clean. We had a room in the back and it was quite. Bed/pillows comfy. Beds were on wooden (?) platform - one was... More

Was this review helpful? Yes
Catmandoo2013, General Manager at Comfort Inn Birch Run, responded to this review

Thank you for choosing to stay at the Comfort Inn! We are glad you enjoyed your stay and look forward to you coming back. Sincerely, Cathy More

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Additional Information about Comfort Inn Birch Run

Address: 11911 Dixie Hwy, Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Birch Run 2.5*
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Also Known As:
Comfort Inn Birch Run Hotel Birch Run
Comfort Inn Birch Run Frankenmuth
Birch Run Comfort Inn

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