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Comfort Inn Birch Run

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11911 Dixie Hwy, Birch Run, MI 48415
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Comfort Inn Birch Run
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Comfort Inn Birch Run
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196 reviews from our community

Traveler rating
    75
    90
    17
    7
    7
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69
60
5
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sunfield
Contributor
18 reviews 18 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel, as it was close to Saginaw, Frankenmuth, and of course Birch Run Outlet Mall. I reserved the room over the phone, and the staff was very helpful and efficient. Check-in went very well and quickly. However, when we got up to our room neither key would open the door. I had to go back down... More 

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad to see that you enjoyed our hotel, staff and amenities; as I take great pride in all 3! I hope that the next time your in the area you choose to stay with us again. Front Desk Manager Keri Brack More 

Michigan
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel and a good location. Newer and in good condition. Room was very spacious. The black out curtains were excellent. It was quiet and we slept very well. Nice breakfast but not the greatest. The TV's were modern but a bit small for the area that they were in.

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm glad that you enjoyed our hotel and amenities. I do hope that you stay with us again when your in the area. Front Desk Manager Keri Brack More 

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

What a great place! The staff was very accommodating and dedicated. My room was clean and comfortable. Great for working evening. Great staff and great room! I have no problem highly recommending this hotel to either business or pleasure travelers!

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for such nice compliments on my staff and hotel. I'm very pleased to see that you enjoyed your stay with us, I hope that you continue to stay with us when your in the Birch Run/Frankenmuth area. Front Desk Manager Keri Brack More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I stay at this hotel frequently for work and am always welcomed with a smile and clean rooms,the staff is top notch always willing to accommodate and help with what ever is needed, I always recommend this establishment to everyone heading to the birch run area.

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us when your in the area with work! I'm very glad to see that you enjoy our hotel, staff and amenities. We strive for 100% guest satisfaction and I'm always pleased when we succeed. Front Desk Manager Keri Brack More 

Fort Gratiot, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2015

Must read! Checked in a King Suite on 1st floor and have NEVER stayed at such an unkept place in general, and first experience in a room that was CLEARLY never cleaned by whoever the housekeeper was that was assigned to this room! I seriously believe the room had its bedding remade and that is ALL. First thing we noticed... More 

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. A hotel is defined by the quality of service that... More 

Oakville
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

The staff were very friendly and helpful. They offered to pop popcorn and provided a DVD player for our grandchildren to watch movies in their room. When they went for a swim the staff provided them with some pool toys. The rooms were clean and spacious. Location was close to shopping, restaurants and Frankenmuth. We will definitely return to this... More 

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm so glad that you and your family enjoyed our hotel and staff, thank you such wonderful compliments. I'm also glad to see that you will stay with us again when your in the area. Front Desk Manager Keri Brack More 

Eaton Rapids, Michigan
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 17, 2015

The last time I stayed at this Comfort Inn my review stated the picture of the Jacuzzi tub in a whirlpool room was smaller than the picture shown on the website. The manager, Keri Brack, sent me a hand-written note explaining I reserved the wrong whirlpool room. She stated the two-room suite has the 4-person hot tub that was pictured.... More 

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us again! I'm very glad you enjoyed your suite. Also, thank you so such nice compliments on our hotel. I hope that the next time your in the Birch Run/Frankenmuth area you choose to stay with us again. Front Desk Manager Keri Brack More 

Saint Clair Shores, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

Stayed here several times.This trip was a two day get-a-way to celebrate my boyfriend's birthday and to revive from cabin fever. Always great hospitality. Rooms and facilities are very clean. Breakfast is very adequate, including waffles, fresh fruit, eggs, cereal, sausage, yogurt, fresh fruit etc. Location is great for local activities. It is very close to shopping at the outlet... More 

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us when your in the area! Also, thank you for such nice compliments. I'm very happy to see that you enjoy our hotel, friendly staff and amenities. I hope that you continue to stay with us when your in the Birch Run/Frankenmuth area. Front Desk Manager Keri Brack More 

Grand Rapids, Michigan
Top Contributor
59 reviews 59 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 26, 2015 via mobile

Excellent value as we paid $71 senior rate for 2 queens. Marble/ granite and classy. Close to shopping outlet and Frankenmuth. But surprisingly quiet off 75. Would def stay again. Frankenmuth a great town. Zenders pricey but worth it

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad you enjoyed our hotel and recently completed renovations. Also, thank you for such nice compliments. I hope you stay with us again the next time your in the Birch Run/Frankenmuth area. Front Desk Manager Keri Brack More 

Alpena
Top Contributor
81 reviews 81 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed February 20, 2015

We were driving in Michigan & it was winter & COLD! We decided to stop for the night at Birch Run. It is known for the Outlet Mall that parallels I-75. There are quite a few lodging places at that exit. Folks drive from near & far to go to the Outlet Mall. We Picked the Comfort inn because it... More 

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us during your Michigan travels! I'm very glad to see that you enjoyed our hotel, staff and amenities. We strive to make each and every stay for each and every guest most enjoyable, I'm very glad we succeeded with you. I hope that you stay with us again the next time your traveling through the... More 

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