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Comfort Inn Birch Run

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11911 Dixie Hwy, Birch Run, MI 48415
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1 room 1 guest
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Comfort Inn Birch Run
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203 Reviews from our TripAdvisor Community

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Traveler rating
    75
    97
    17
    7
    7
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72
62
5
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (36)
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Muskoka District, Canada
Level Contributor
254 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was our second time at the Birch Run outlet in Michigan. The hotels in the area were overly expensive but the comfort inn was reasonably priced and tripadvisor reports all seemed pretty good. We arrived early so a room was not yet ready but they allowed us to store our bicycles inside while we went to the outlet mall.... More 

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Richmond, Canada
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean and comfortable as was the bed and pillows. Jacuzzi tub was dirty,but I cleaned it up myself and used it, it was very nice. Hotel was completely full and was a bit noisy as our room was near an entrance .

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I apologize that the hot tub in your room was dirty, Our staff would have been more then happy to take care of that for you. I hope that you stay with us again the next time your in the Birch Run/Frankenmuth area. Front Desk Manager Keri Brack More 

Livonia, Michigan
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago

spur of the moment trip to Frankenstein,ugh and to lazy to drive home . Stayed here for the night. Great place and very reasonable rates. Clean and friendly. Kids loved it and honestly everyone slept so long we almost missed check out

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad that you and your family were all comfortable here, I hope that the next time your in the area visiting Frankenmuth you choose to stay with us again. Front Desk Manager Keri Brack More 

Miami, Florida
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 24, 2015

The rooms are spacious. The beds are comfortable and linens are fine. The desk clerks were mostly helpful. I did have to switch rooms because the a/c didn't work. My second room was better, but the a/c would cut off just as the room got cool enough to sleep. This is an issue for guests like me when the management... More 

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm sorry that you had problems with the a/c in your first room, however I'm very glad that we could accommodate you with a different room with no problems. I hope that you give us another try and stay with us again the next time your in the area. Front Desk Manager Keri Brack More 

Las Vegas, Nevada
Level Contributor
228 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 422 helpful votes
4 of 5 stars Reviewed July 20, 2015

We stayed here for two nights. Were checked in by Aubree. As a choice elite members, we asked her if we could get a free upgrade for a suite, since hotel wasn't full. She said that she can get in trouble by upgrading to the suite and her manager won't be in until the next day to approve it. So... More 

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm glad to see you enjoyed our hotel once everything was straight. I apologize of any issues you had during your stay. I hope that you choose to stay with us again when your in the area, and let us prove that we are a wonderful hotel to stay with. Front Desk Manager Keri... More 

Comstock Park, Michigan
Level Contributor
215 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 17, 2015

We have stayed here several times and have always been happy with the accommodations. Good breakfast, good pool and a good location. I will admit that I have stayed here and at the Best Western. They are both equal. It just depends on who offers the best rate.

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for being a repeat guest with us! I'm very glad to see that you enjoy our hotel and amenities. I hope that you continue to stay with us when your in the Birch Run/Frankenmuth area. Front Desk Manager Keri Brack More 

Carmel, Indiana, USA
Level Contributor
232 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 13, 2015

The location of this Comfort Inn is good, near both restaurants & outlet mall. The check-in process went smoothly & our request for adjoining rooms was granted. The hotel exterior & lobby look new, the rooms were nice but some areas showed signs of wear. In both rooms, the refrigerators leaked, one so badly that the floor was wet &... More 

Was this review helpful? Yes 3
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad you enjoyed our hotel and amenities. I hope that you stay with us again when your in the area. Front Desk Manager Keri Brack More 

Sunfield
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

We stayed at this hotel, as it was close to Saginaw, Frankenmuth, and of course Birch Run Outlet Mall. I reserved the room over the phone, and the staff was very helpful and efficient. Check-in went very well and quickly. However, when we got up to our room neither key would open the door. I had to go back down... More 

Was this review helpful? Yes 3
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad to see that you enjoyed our hotel, staff and amenities; as I take great pride in all 3! I hope that the next time your in the area you choose to stay with us again. Front Desk Manager Keri Brack More 

Michigan
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 7, 2015

Nice hotel and a good location. Newer and in good condition. Room was very spacious. The black out curtains were excellent. It was quiet and we slept very well. Nice breakfast but not the greatest. The TV's were modern but a bit small for the area that they were in.

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm glad that you enjoyed our hotel and amenities. I do hope that you stay with us again when your in the area. Front Desk Manager Keri Brack More 

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed April 6, 2015

What a great place! The staff was very accommodating and dedicated. My room was clean and comfortable. Great for working evening. Great staff and great room! I have no problem highly recommending this hotel to either business or pleasure travelers!

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for such nice compliments on my staff and hotel. I'm very pleased to see that you enjoyed your stay with us, I hope that you continue to stay with us when your in the Birch Run/Frankenmuth area. Front Desk Manager Keri Brack More 

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