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All 7 Birch Run hotels

Comfort Inn Birch Run

2.5 of 5 Hotel   |   11911 Dixie Hwy, Birch Run, MI 48415
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84%
Ranked #2 of 7 hotels in Birch Run
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
WINGGIRL66 North Bay, Canada
  • Overview
  • Reviews (145)
  • Photos (61)
  • Amenities
  • Room tips (26)
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145 people have reviewed this hotel

Traveler rating
    51
    71
    13
    7
    3
See reviews for
56
37
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
1 review
2 of 5 stars Reviewed 1 week ago

The room was nice and clean,but our room was right above the door where everyone gathered to smoke. They were loud, rowdy, and drunk. The police were called at 2:00a.m. and again at 3:00a.m. Needless to say we did not get much sleep that night. When we complained to the desk clerk the next morning she just blew us off.... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

First, thank you for staying with us. Second, I am so sorry that you had such a bad experience while you were here. I apologize that the adults that were here were so rude to other guests that were staying that night. Third, I would love to discuss this further if you could call me at your earliest convenience I... More

North Bay, Canada
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff from answering questions on the phone to the people in the hotel are great. All our requests have been met or exceeded. Clean facility. Highly recommend if you are in the area. Very close to shopping, restaurants and Frankenmouth.

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

We strive for 100% guest satisfaction and I'm so glad to see that we met that with you, thank you for staying with us! I take great pride in my friendly staff and clean hotel, I do hope that you stay with us again when your in the area. Front Desk Manager Keri Brack More

Road Warrior
Top Contributor
136 reviews 136 reviews
136 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was not expecting much from an older Comfort Inn with a corporate rate of only $67 but wow was I pleasantly surprised.....this place is a fantastic value. I had a king bed room which was large, clean, modern and well equipped. It looks as though my room was totally renovated recently, i I think nearly everything had been replaced, with... More

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad to see that you enjoyed our hotel, staff and amenities we take great pride in all of those things. Thank you for being willing to drive a few extra miles to stay with us! Front Desk Manager Keri Brack More

toronto
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Only stayed 1 nt & found the room & hotel clean & very nice. Breakfast was OK except for the liquid egg pancakes, at least I think that was what they were. Too many people at the waffle machines but would have loved to try the blueberry ones. As we were 3 bus loads of people they opened a conference... More

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

I'm so glad that you enjoyed our hotel, staff and amenities and that we could accommodate your bus tour! I do hope that you stay with us again when your in the area. Front Desk Manager Keri Brack More

Sterling Heights, Michigan
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

We were at this hotel several years ago & rated it as just OK. We decided to stay there again & was pleasantly surprised. It was remodeled since our last visit. The room was very comfortable and we had a pleasant stay. Great location to the Birch Run Outlet stores & Frankenmuth. We will definitely stay here again!

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

I'm so glad you decided to stay with us again, thank you!! Also glad that you enjoyed our hotel and new renovations, they are continuing to update rooms so I hope that you stay with us again when your in the area. Keri Brack More

Toronto, Canada
Top Contributor
70 reviews 70 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 1, 2014

For a girls weekend of shopping at Birch Run Outlet Mall, we selected Comfort Inn. Only a few minutes from the outlets, restaurants and Mejers for groceries. The hotel staff was very friendly on check in providing us with coupons for the outlets and Frankenmuth attractions (which is also close by). Breakfast selection was great - fruit, breads, yogurt, hard... More

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us on your girls shopping weekend! I'm so glad to see that you enjoyed our hotel, amenities and staff. We strive for 100% guest satisfaction and I take great pride in my staff and hotel when that is met. I do hope that you stay with us when you have another shopping trip to the... More

Sault Ste. Marie, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2014

My son and I stayed for just one night. The staff were very courteous, professional and friendly. Our room was clean and all was in order. Breakfast was ok. Nothing spectacular, but nothing bad either. Just a nice pleasant place to stay.

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thanks so much for staying with us! Our hotel strives for 100% guest satisfaction, and I'm so pleased to see that you were happy with our hotel, amenities and staff. I hope that when you and your son are in the area again you choose to stay with us. Keri Brack More

Kingsport, Tennessee, United States
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 18, 2014

We spent one night and everything was great. The room was clean and comfortable, the breakfast was nice, the girl that checked us in was very pleasant and efficient. It was a very pleasant stay and we would not hesitate to return for a future visit.

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

I'm glad to see that you enjoyed our hotel, thank you for staying with us! I take great pride in out hotel and staff. I also hope that you stay with us again when your in the area. Keri Brack More

Toledo
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 12, 2014

We had a nice stay the hotel is clean and looks very well kept. We checked in late and the front desk clerk was very friendly and helpful. We stayed at this location for what we had come in this area for was later in the evening the next day. They are close to outlet mall and not a far... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

I'm so glad you enjoyed our hotel, thank you for staying with us! I'm very sorry that you and your husbands waffles cracked, the breakfast attendant does have cooking spray she could have taken care of that for you. I do hope that you stay with us when your in the area again. Front Desk Manager Keri Brack More

Bloomfield Township, Michigan
Top Contributor
261 reviews 261 reviews
38 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed May 6, 2014

I stayed there a few times. Couple times before the renovations and a few times after. It was nice before, but even better after it has been renovated. They now have updated new bedding with nice white duvet. Beds are very comfortable. Flat screen TV in a room, lot's of channels. Rooms / Hotel are very clean. Everything is in... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm glad that you enjoyed our recent renovations and hotel amenities. I hope when your in the area again that you choose to stay with us. Front Desk Manager Keri Brack More

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Additional Information about Comfort Inn Birch Run

Address: 11911 Dixie Hwy, Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Birch Run 2.5*
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Also Known As:
Comfort Inn Birch Run Hotel Birch Run
Comfort Inn Birch Run Frankenmuth
Birch Run Comfort Inn

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
99 Spacious and Newly Renovated roomsWhirlpool Suites AvailableComplimentary Hot Breakfast, Indoor heated pool, Hot tub, Fitness Room, Game Room, Guest Laundry, Free Wireless Internet, New Flat Screen TV's, In room microwave, refrigerator, hair dryer, iron, ironing board and coffee maker. Meeting/Conference Room ~ Accommodating 60 people1/4 mile from Premium Outlets1/4 mile from Birch Run Expo Center7 miles from Frankenmuth Easy Access to Flint and Saginaw ... more   less 
Number of rooms
99

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