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Comfort Inn Birch Run

2.5 of 5 11911 Dixie Hwy, Birch Run, MI 48415
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Certificate of Excellence 2014
Comfort Inn Birch Run
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Comfort Inn Birch Run
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188 reviews from our community

Traveler rating
    71
    87
    17
    7
    6
See reviews for
67
57
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, Michigan
Top Contributor
51 reviews 51 reviews
43 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars NEW

Excellent value as we paid $71 senior rate for 2 queens. Marble/ granite and classy. Close to shopping outlet and Frankenmuth. But surprisingly quiet off 75. Would def stay again. Frankenmuth a great town. Zenders pricey but worth it

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Alpena
Top Contributor
80 reviews 80 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

We were driving in Michigan & it was winter & COLD! We decided to stop for the night at Birch Run. It is known for the Outlet Mall that parallels I-75. There are quite a few lodging places at that exit. Folks drive from near & far to go to the Outlet Mall. We Picked the Comfort inn because it... More 

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us during your Michigan travels! I'm very glad to see that you enjoyed our hotel, staff and amenities. We strive to make each and every stay for each and every guest most enjoyable, I'm very glad we succeeded with you. I hope that you stay with us again the next time your traveling through the... More 

Michigan
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a short stay at this hotel, at the Outlet Mall exit, this mall is the other way from the mall and away from the mall traffic. The lobby is very big and very nicely decorated, the decor helped make the area feel larger as well. This is a very large hotel with many rooms, we had a spacious... More 

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Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad you enjoyed our newly renovated hotel lobby and rooms. Thank you for the nice compliments on our hotel. I hope that the next time your in the Birch Run/Frankenmuth area you stay with us again and have time for shopping as we offer a voucher for a free coupon book to... More 

Southfield, Michigan
1 review
1 of 5 stars Reviewed 3 weeks ago

We've stayed at a number of Comfort Inns and always enjoyed our stay. However this time, the room was not cleaned from the previous occupant. The floor had not been vacuumed (candy wrappers in closet), the tile swept or washed, the counters still had teeth cleaners from previous persons and overall disgusting to walk into! I will think twice before... More 

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Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Please accept our utmost sincere apology in regards to your recent stay with us. Our housekeeping staff does a great job in making sure we can offer a clean and comfortable rooms. When we ail on our behalf, we take this matter very seriously. Again, we are sorry that our team missed this opportunity and we thank you for saying... More 

Porterfield, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 21, 2014

Title say it all. During my stay there staff was very helpful and friendly. Making sure I had whatever I needed while there. The girl that was working when I checked in made sure to ask what floor I wanted to be on to make it as convenient as possible for me which was greatly appreciated. Room was nice and... More 

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Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad to see that you enjoyed our hotel, staff and that you will stay with us again when your in the area. Front Desk Manager Keri Brack More 

Dayton, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

The hotel looks very pleasant upon entering. We were met by very friendly staff who were extremely helpful with information on attractions and restaurants. This hotels is located between birch run outlet mall and Frankenmuth. What a great location. We could have the excellent outlet mall - which is a true outlet mall. Not a mall named outlet. We found... More 

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad that you enjoyed our hotel, staff and location. Thank you for such nice compliments about my staff, we strive to make every guest stay 100% enjoyable. I hope that the next time your in the Birch Run/Frankenmuth area you choose to stay with us again. Front Desk Manager Keri Brack More 

2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 29, 2014

I stayed at the Comfort Inn on Thanksgiving. The front desk staff at check-in were friendly and for a discount hotel, everything appeared to be well kept and clean. The room was big. When I went to sleep, I noticed a little black bug on my top sheet which I flicked off without giving a second thought. A single bug... More 

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

We take these things very serious. We had orkin come in the next business day and there was nothing found. However, we did have the rooms treated as a precautionary measure. As this is a very serious issue in our profession. I apologize that you had a bad experience while you were here, we accommodate many guests each night and... More 

Grand Rapids
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 18, 2014

I have stayed at this hotel before and also reviewed it in the past. This hotel is in a great location for shopping at the large outlet mall which is close by. My room was on the second floor, at the end of the hallway, room 285. It was a very quiet and nice room with a king bed. The... More 

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Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us now and in the past. I'm very glad that you enjoy our hotel enough to continue to stay with us when your in the area. I hope you enjoy our hotel each and every time you stay with us in the future. Front Desk Manager Keri Brack More 

Brantford, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 17, 2014

The purpose of this trip was to go to Frankenmuth Michigan for the first time with my bestie. I chose this hotel as I like to stay in the Choice Hotel family and this was only 6 miles from downtown Frankenmuth. We were not disappointed. The hotel lobby is huge, bright with lots of comfortable couches and chairs, some by... More 

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for choosing to stay with us on your shopping trip! I'm very glad to see that you enjoyed our hotel, staff, amenities and location. Thank you for all the nice compliments! I do hope that the next time your in the Birch Run/Frankenmuth area we can accommodate you again. Front Desk Manager Keri Brack More 

Windsor, Canada
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 11, 2014

We decided to shop at the outlet mall in Birch Run and Saginaw this past weekend, and stayed at the Comfort Inn. The hotel is virtually 5 minutes from the outlet mall so it was very convenient. The hotel itself is really nice, the room was clean and larger than most hotel rooms we've stayed in. 2 queen beds with... More 

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us and for such nice compliments! I'm so glad that you enjoyed our hotel, amenities and staff. I hope that we become part of your annual shopping trip! Front Desk Manager Keri Brack More 

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Additional Information about Comfort Inn Birch Run

Address: 11911 Dixie Hwy, Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Birch Run 2.5*
Number of rooms: 99
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Also Known As:
Comfort Inn Birch Run Hotel Birch Run
Comfort Inn Birch Run Frankenmuth
Birch Run Comfort Inn

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