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All 7 Birch Run hotels

Comfort Inn Birch Run

2.5 of 5 Hotel   |   11911 Dixie Hwy, Birch Run, MI 48415
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83%
Ranked #3 of 7 hotels in Birch Run
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
loves2travel2000 London, Ontario
  • Reviews (149)
  • Photos (61)
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  • Room tips (28)
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149 people have reviewed this hotel

Traveler rating
    52
    73
    13
    7
    4
See reviews for
57
40
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We usually stay at this hotel when we travel to Birch Run while we shop and play golf. We had a reservation and arrived about 10 am as we had a golf game scheduled for 12 pm. Realizing normal check-in is 3 pm, it was Monday morning and the parking lot was virtually empty. Clearly they were not sold out... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

I am so very sorry that you had such a horrible experience while trying to check in here. I apologize and would love to discuss this further because I take great pride in my staff and hotel, and I'm very upset that you would be treated this way. If you could call me at your earliest convenience to discuss this... More

London, Ontario
Top Contributor
60 reviews 60 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here now several times, before the remodel and since, even once during, and I have to say what makes this hotel so fantastic is the staff, they are always friendly and helpful. They give us tips on where to eat, offer shopping deals, always smile and quick to response to any need. Yes the rooms are clean,... More

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you so much for the amazing compliment! I take great pride in my staff and hotel, I'm very glad to see you enjoy our hotel time and time again, thank you for being a faithful guest. See you soon! Front Desk Manager Keri Brack More

Toronto, Canada
Top Contributor
84 reviews 84 reviews
24 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel lived up to it's name. The room was clean and very comfortable. The hotel itself was well kept and clean. The pool area was lacking some type of ventilation as it was very hot and humid in there. It was about 90 degrees outside but the rest of the hotel was very comfortable. Staff was friendly and helpful.... More

Was this review helpful? Yes 3
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

We strive for 100% guest satisfaction and I'm so very glad it was met with you. I take great pride in my hotel, staff and amenities; thank you for staying with us! I hope that you choose to stay here again when your in the area. Front Desk Manager Keri Brack More

Poland, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our room was nice and clean and had a very pleasant smell when we checked in. The front desk employees were very nice. After we returned to our hotel room, from dinner and a drive around Frankenmuth, Our keys would not work the door, so I had new get them re-programmed. Then as we started to settle in, we were... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very sorry that you had a bad experience with the room you were in at first, and the tv didn't work properly. I apologize for the bathroom troubles you had in the second room. I do hope that you stay with us again when your in the area. My apologizes Front Desk Manager... More

1 review
2 of 5 stars Reviewed 2 weeks ago

The room was nice and clean,but our room was right above the door where everyone gathered to smoke. They were loud, rowdy, and drunk. The police were called at 2:00a.m. and again at 3:00a.m. Needless to say we did not get much sleep that night. When we complained to the desk clerk the next morning she just blew us off.... More

Was this review helpful? Yes
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

First, thank you for staying with us. Second, I am so sorry that you had such a bad experience while you were here. I apologize that the adults that were here were so rude to other guests that were staying that night. Third, I would love to discuss this further if you could call me at your earliest convenience I... More

North Bay, Canada
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff from answering questions on the phone to the people in the hotel are great. All our requests have been met or exceeded. Clean facility. Highly recommend if you are in the area. Very close to shopping, restaurants and Frankenmouth.

Was this review helpful? Yes 3
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

We strive for 100% guest satisfaction and I'm so glad to see that we met that with you, thank you for staying with us! I take great pride in my friendly staff and clean hotel, I do hope that you stay with us again when your in the area. Front Desk Manager Keri Brack More

Road Warrior
Top Contributor
136 reviews 136 reviews
136 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was not expecting much from an older Comfort Inn with a corporate rate of only $67 but wow was I pleasantly surprised.....this place is a fantastic value. I had a king bed room which was large, clean, modern and well equipped. It looks as though my room was totally renovated recently, i I think nearly everything had been replaced, with... More

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us! I'm very glad to see that you enjoyed our hotel, staff and amenities we take great pride in all of those things. Thank you for being willing to drive a few extra miles to stay with us! Front Desk Manager Keri Brack More

toronto
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 19, 2014

Only stayed 1 nt & found the room & hotel clean & very nice. Breakfast was OK except for the liquid egg pancakes, at least I think that was what they were. Too many people at the waffle machines but would have loved to try the blueberry ones. As we were 3 bus loads of people they opened a conference... More

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

I'm so glad that you enjoyed our hotel, staff and amenities and that we could accommodate your bus tour! I do hope that you stay with us again when your in the area. Front Desk Manager Keri Brack More

Sterling Heights, Michigan
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

We were at this hotel several years ago & rated it as just OK. We decided to stay there again & was pleasantly surprised. It was remodeled since our last visit. The room was very comfortable and we had a pleasant stay. Great location to the Birch Run Outlet stores & Frankenmuth. We will definitely stay here again!

Was this review helpful? Yes 1
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

I'm so glad you decided to stay with us again, thank you!! Also glad that you enjoyed our hotel and new renovations, they are continuing to update rooms so I hope that you stay with us again when your in the area. Keri Brack More

Toronto, Canada
Top Contributor
72 reviews 72 reviews
29 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 1, 2014

For a girls weekend of shopping at Birch Run Outlet Mall, we selected Comfort Inn. Only a few minutes from the outlets, restaurants and Mejers for groceries. The hotel staff was very friendly on check in providing us with coupons for the outlets and Frankenmuth attractions (which is also close by). Breakfast selection was great - fruit, breads, yogurt, hard... More

Was this review helpful? Yes 2
Keri B, Front Office Manager at Comfort Inn Birch Run, responded to this review

Thank you for staying with us on your girls shopping weekend! I'm so glad to see that you enjoyed our hotel, amenities and staff. We strive for 100% guest satisfaction and I take great pride in my staff and hotel when that is met. I do hope that you stay with us when you have another shopping trip to the... More

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Additional Information about Comfort Inn Birch Run

Address: 11911 Dixie Hwy, Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Birch Run 2.5*
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Also Known As:
Comfort Inn Birch Run Hotel Birch Run
Comfort Inn Birch Run Frankenmuth
Birch Run Comfort Inn

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
99 Spacious and Newly Renovated roomsWhirlpool Suites AvailableComplimentary Hot Breakfast, Indoor heated pool, Hot tub, Fitness Room, Game Room, Guest Laundry, Free Wireless Internet, New Flat Screen TV's, In room microwave, refrigerator, hair dryer, iron, ironing board and coffee maker. Meeting/Conference Room ~ Accommodating 60 people1/4 mile from Premium Outlets1/4 mile from Birch Run Expo Center7 miles from Frankenmuth Easy Access to Flint and Saginaw ... more   less 
Number of rooms
99

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