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Hampton Inn Birch Run/Frankenmuth

2.5 of 5
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12130 Tiffany Blvd, Birch Run, MI 48415
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Hampton Inn Birch Run\/Frankenmuth
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489 Reviews from our TripAdvisor Community

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Shelburne, Ontario, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stay at this Hampton Inn every time we go to Frankenmuth. We can always count on it being clean and the staff are great. There is a gentlemen that works in the breakfast area and it always makes our morning when we go for breakfast and he is there to greet you and he is so so helpful. He... More 

Helpful?
Thank KimC1212
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, we appreciate when our guests take the time to let us know how we are doing. I am so glad to hear that you continue to stay at our hotel when you come to the area! Maximus, our breakfast attendant, has been working at our hotel for quite a few years... More 

A TripAdvisor Member
1 of 5 stars Reviewed 5 weeks ago via mobile

The bathroom was not clean. Paid for a room with microwave and the front desk said they don't have microwaves in the rooms any more. Also the refrigerator was not plugged in and it was a chore getting the cord unwrapped and plugged in. Mold on the walls in the swimming pool area. Usually I have a nice stay at... More 

Helpful?
Thank A TripAdvisor Member
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, we appreciate when our guests take the time to let us know how we are doing. I apologize for the inconveniences you faced while you were staying with us! If you ever have any problems at any hotel please do not hesitate to contact the front desk, we are always more... More 

Port Allen, Louisiana
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

We stayed one night while passing through town. We are Hilton Honors members so we always try to choose Hamptons. Overall we were satisfied but hotel is average for Hampton Inns (I almost always give a 5 rating...). Room was nice and bathroom large. Furnishings good, but I'm not a fan of hiding the fridge in a cabinet, requiring opening... More 

Helpful?
Thank Duane S
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, we appreciate when our guests take the time to let us know how we are doing. Thank you for remaining loyal to the Hilton brand of hotels, I appreciate your loyalty and am glad you choose us every time! The hidden refrigerator is a part of our new renovated style, there... More 

Malton, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 2, 2016

Hampton Inn has renovated its room and the carpet in the lobby seems to be new. We liked it. The room was comfortable. We couldn't find a remote control to switch on the T.V., in our room. So, we contacted the front desk agent to help us and fix it so that we can watched the T.V program. She came... More 

Helpful?
Thank shelly l
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, we appreciate when our guests take the time to let us know how we are doing. I apologize for the remote issue in your room, I will be sure to let our housekeepers know to place them in the same spot in all of our guest rooms so they are easily... More 

Petrolia, Canada
1 review
5 of 5 stars Reviewed January 2, 2016

When you stay at Hampton Inn Birch Run, be sure to experience the King/Whirlpool Bedroom. Stayed there on our 2nd Honeymoon and when ever we want to getaway for a break. Tried to go last year but weekends are busy when there is a festival in Frankenmueth. Nice mid-week prices. will go again and again

Review collected in partnership with Hampton

Helpful?
Thank Gary D
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, when our guests take the time to leave responses on our hotel we can better improve the experiences our future guests will have. I am so glad to hear that you enjoyed your stay with us! Unfortunately, as part of our hotel renovation all of our Jacuzzi rooms will be taken... More 

Grove City, Ohio
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 28, 2015

We went to Frankenmuth for the day and stayed at this hotel after a long day of driving and walking. The hotel was clean and the staff was so friendly. Desk clerk recommended a place to eat and gave us all the information we needed to know about breakfast, pool hours, local attractions and such. The hotel is in the... More 

Helpful?
1 Thank Sheila B
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, we appreciate when our guests take the time to let us know how we are doing. I am so happy to hear that you enjoyed your stay with us while you were visiting Birch Run! I am glad that the front desk clerk was able to assist you with all the... More 

Toronto, Canada
Level Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed December 21, 2015

Hampton Inn's are my #1 choice for hotels so when my husband and I wanted a quick weekend getaway and decided on Frankenmuth, this was the hotel we booked. We pulled into the gas station/convenience store just before the hotel and then we took a dark unlit street to get to the hotel and quickly came upon another dark, unlit... More 

Helpful?
Thank JennJeffToronto
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, we appreciate when our guests take the time to let us know how we are doing. I am so happy to hear that you like to stay with our Hampton brand whenever possible! Unfortunately, the road leading to our hotel is the townships and they will not add lighting or more... More 

Ohio
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 20, 2015

If you ever wondered what a guy who loves his job looks like, stop and meet Maximus. He considers it to be a personal responsibility that every guest has a good breakfast to start the day. The guy is a real gem, and for many years the only reason to stay here. The facility had gotten a little run down,... More 

Helpful?
Thank Jim1208
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, we appreciate when our guests take the time to let us know how we are doing. Maximus has been with our hotel for around four years now and has become a wonderful asset to our team. We are very excited to see the final result of the renovation. They have already... More 

Tecumseh, Michigan
1 review
2 of 5 stars Reviewed December 14, 2015

This was our 5th trip to this hotel for our annual birch run xmas shopping trip. Side doors didn't latch, allowing anyone entry. Renovation noise began at 7am and was very disruptive. Internet was a snails pace. Breakfast was dry and slow to refill items. Couldnt believe this compared to past experiences which have all been great. Paid extra for... More 

Review collected in partnership with Hampton

Helpful?
Thank Joel B
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, we appreciate when our guests take the time to let us know how we are doing. As you have noticed we are currently undergoing our hotel renovation and we are thrilled to see the outcome. One floor has been complete already and they are currently working on the next to be... More 

Carrollton
2 reviews
5 of 5 stars Reviewed December 14, 2015

The rooms have been updated and are in great condition. The staff was very helpful and went out of their way to get everything we desired. Will definitely stay here again. great location for Fankenmuth.

Review collected in partnership with Hampton

Helpful?
Thank Lester K
Mariah F, Front Desk Supervisor at Hampton Inn Birch Run/Frankenmuth, responded to this review

Thank you for writing a review on our hotel, we appreciate when our guests take the time to let us know how we are doing. I am so happy to hear that you enjoyed your recent stay with us! The renovation is coming along wonderfully and the completed rooms are receiving great positive feedback! Again, thank you for writing this... More 

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