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All 7 Birch Run hotels

Holiday Inn Express Birch Run (Frankenmuth Area)

2.5 of 5 Motel   |   12150 Dixie Hwy., Birch Run, MI 48415
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Ranked #4 of 7 hotels in Birch Run
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Tami B Grants Pass, Oregon
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146 people have reviewed this hotel

Traveler rating
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    18
    6
    7
See reviews for
53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Grants Pass, Oregon
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff at the Holiday Inn Express Birch Run, Mi was great. The front desk crew: Stephanie, Tina, Cory, Travis, Stephen, and Tiffany were very accommodating and went the extra mile. Michelle, who ran the breakfast for most of the time we were there, was always on top of things and very helpful. The housekeeping staff did a superb job... More

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ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Tami B, First let me say congratulations to your daughter for such a special time in her life. Second, let me thank you for sharing this special time with your family while staying at our hotel. We are overwhelmed with joy that you had a wonderful time. Last, and certainly not least, thank you for being such wonderful patrons... More

LaPorte, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 11, 2014

It was wonderful. We were there four nights. Corey and Tiffiny welcomed us. They were professional, polite and friendly. Housekeeping as well. The breakfast was more than any traveler could ask for. thank you. Everything was so clean and inviting. We often stay at the Drake Hotel in Chicago. This is equal to the Drake...meaning our room. And no comp... More

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ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Deetta2014, First let me thank you for your most recent stay with us. We greatly appreciate your business, and even more so, for such positive feedback in regards to your stay. We are pleased to hear that our Front Desk staff and Housekeeping staff were courteous and friendly. As you, and all guests, are imperative to our continual improvement,... More

Meriden, Connecticut
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 25, 2014

We really enjoyed staying here. We found the room was exceptionally clean and the bed was quite comfortable. There was a very good selection of food for the continental breakfast. We were close to Frankenmuth and Bronners, which was great and the cost was reasonable. I would highly recommend this hotel.

Was this review helpful? Yes 1
ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Beverly0384, Thank you for your most recent stay with us! We appreciate your business and are pleased to hear that your stay was clean and comfortable. Thank you for taking the time to offer such positive feedback. We hope to see again in the near future. Kind Regards, Stephanie Assistant General Manager More

Standish
Top Contributor
59 reviews 59 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 21, 2014

I arrived and was greeted very promptly. The front desk agent was friendly and helpful. I was a little surprised when she asked if I wanted points or the snack bag. I wasn't quite sure what she meant at first. Then she explained it as "Starting the first of this year you can choose either your points or the snack... More

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ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear lostinspace4good, Thank you for your most recent stay with us. I apologize for the confusion regarding the new IHG member welcome amenity gift. I will definitely speak to the guest service agents and make sure they are clarifying the welcome points are in addition to the points a member will receive for their stay (essentially it is bonus points).... More

Auburn Hills, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 17, 2014

Hotel could use some remodelling.Room was clean,but it needs a new carpet.There are the areas in a room where carpet is torn apart.Room had a hint of musty smell.Not too much though.The pool was heated.There is a sign on the wall indicating that hot tub is 103 degrees.It was misleading.It was warm.I would estimate it at 100,maybe 101.Jets were working... More

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ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear CG365, Im sorry to hear that your stay with us was less than superb. We appreciate the constructive feedback and we can assure you that these issues do not arise frequently. There is no excuse for less than excellent service and quality as we strive to be the best. I apologize for the inconvenience of the "hot items being... More

Yorkshire UK
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 17, 2014

Stayed here for one night on route to DTW airport. Ideal place to stay. Lots off restaurants around here and the outlet mall across the street. Whats not to like. The Breakfast is one of the best i have in a USA HIEX and the rooms are standard HIEX.

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ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear David K, Thank you for your recent stay with us at the Holiday Inn Express in Birch Run, MI. I'm very pleased to hear that you had an ideal stay. Thank you for such positive feedback and we hope to see you again when you are back in the United States. Kind Regards, Stephanie - Assistant General Manager More

Waterloo, Canada
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 9, 2014

My wife and I stayed at this hotel and got the upgraded Jacuzzi Room. I highly recommend spending the extra money to get the upgrade! The room was clean, quiet and modern. Breakfast was great…. just your typical continental breakfast. Staff was friendly and helpful. The location is the best thing about the hotel. Close to shopping, a decent restaurant... More

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ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Probst, Thank you for most recent stay with us and taking the time to offer feedback. We are happy to hear that you enjoyed your stay in our Jacuzzi suite and that it was worth the price paid. We hope to see you again when you are in the area. Kind Regards, Stephanie More

Springfield, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 26, 2013

Check-in was a breeze and friendly. Ask for coupons, for outlet and christmas stores shopping. Good breakfast, but they had a hard time keeping eggs warm. The biggest drawback for us and the couple traveling with us was the very, very cold bathroom floor. The bathroom doors have a spring hinge that swings door shut. Hence, in cold weather there... More

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ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear magisjim, Thank you for choosing out hotel to stay at during your trip to Birch Run. We deeply apologize for the shortcomings you may have endured during your stay. During busy weekends in Birch Run there are times where we have a difficult time keeping up with the supply and demand of our hot breakfast items. All excuses aside,... More

Kitchener, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 21, 2013

A friend and I booked a couple of nights at Holiday Inn Express in Birch Run while we were on a weekend girls shopping getaway and we were very pleased with our accommodations there. Check in was friendly and efficient (which was much appreciated after the 5 hour drive!) and the room was clean and comfortable. We were located on... More

Was this review helpful? Yes
ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Limonadita, Thank you so much for your stay with us and such positive feedback. We appreciate your patronage and hope to see you again in the future. We are even more happy to hear you were pleased with the cleanliness, comfort-ability, and closeness to local attractions. Kind Regards, Stephanie More

Decatur, Indiana, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed October 26, 2013

Very nice hotel. Very clean and fantastic hot breakfast buffet. No complaints other that the swimming pool water was warm like bath water. If i wanted to be hot in the pool I would use the hot tub......Other than That A+.....

Was this review helpful? Yes
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Thank you for your most recent stay with us. Im glad you enjoyed your stay, even though the pool water was too warm. I understand how a warm pool can be an irritant because one would think that a cool dip in the pool makes the hot tub sound so much better and relaxing afterwards. Im glad to hear that... More

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Additional Information about Holiday Inn Express Birch Run (Frankenmuth Area)

Also Known As:
Holiday Inn Express Birch Run (Frankenmuth Area) Hotel Birch Run
Holiday Inn Express Birch Run (Frankenmuth Area) Hotel
Holiday Inn Birch Run
Birch Run Holiday Inn
Address: 12150 Dixie Hwy., Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Birch Run (Frankenmuth Area) 2.5*
Official Description (provided by the hotel):
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