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Holiday Inn Express Birch Run (Frankenmuth Area)

2.5 of 5 12150 Dixie Hwy., Birch Run, MI 48415
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Certificate of Excellence 2014
Holiday Inn Express Birch Run (Frankenmuth Area)
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Holiday Inn Express Birch Run (Frankenmuth Area)
Holiday Inn Express Birch Run (Frankenmuth Area)
Holiday Inn Express Birch Run (Frankenmuth Area)
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174 reviews from our community

Traveler rating
    72
    67
    21
    7
    7
See reviews for
64
52
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, Michigan
Top Contributor
61 reviews 61 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

this seemed to be a different hie . Lobby and breakfast area at front of building was very nice with large sitting area. Thought it a little unusual that the elevator was located in about the center of building, glad they had parking and entrance there for luggage. Room was clean , two sinks but one outside bath area ran... More

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Thank you for your Top Contributor status and well experienced review. I appreciate when our guests take the time to let us and others know how we are doing. Thank you for your observations and comments. I will share them with the staff and commend them on a job well done with the cleanliness of your room, and to check... More

Lansing, Michigan
Contributor
15 reviews 15 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 2, 2014

The title tells precisely how it is, but 4.5 wasn't a choice. As everyone who has read my reviews knows, I am a bargain hunter. This was the best value for the price as far as I could determine. It was clean, the staff was friendly, and it offered many amenities. The food was great and the pool/hot tub were... More

Was this review helpful? Yes 1
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Tom L, Thank you for choosing the Holiday Inn Express in Birch Run to accommodate you while in the area. We are pleased to hear that we receive a 4.5 star review! We are also happy to hear that the value was relative to the price. Our team holds great pride in the cleanliness, friendliness, and service provided at... More

Florida City, Florida
Top Contributor
50 reviews 50 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 1, 2014

There are several hotels here, and I checked out two others. Holiday Inn Express has a clean and well lit parking lot, is fR enough from the expressway to minimize road noise, the rooms are clean and well maintained and the staff is friendly and helpful. They have a hot breakfast and it is very easy to get back on... More

Was this review helpful? Yes
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Rupie6, Thank you for choosing the Holiday Inn Express Birch Run! We are grateful for your business and for taking the time to offer such positive feedback in regards to your most recent stay. What an honor to hear from our guest that our hotel is the best choice in the area! Our team here says THANK YOU! We... More

Sarnia, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2014

The location is great. The room appointments were above expectations. The air conditioning was easier to set to our liking than in most hotels. Breakfast was complete with good variety. The breakfast room was large but everyone seemed to get hungry at the same time; it was crowded. Even with all the activity, the staff kept supplies coming and fresh.... More

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear John B, Thank you for your most recent stay and for choosing the Holiday Inn Express in Birch Run for your hotel accommodations. We are pleased to hear that your stay here was pleasant and you enjoyed our variety of breakfast items. Thank you for taking the time to write feedback. Kind Regards, Stephanie More

Toronto, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed here for 3 nights to shop at Birch Run outlet mall. Great mall. The staff at the front was friendly. We unfortunately did not get to enjoy breakfast as it is only served until 930 am. The beds were not comfortable for me personally however you do get to choose firm ir soft pillows. We were also put... More

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear KDSK, Thank you for choosing the Holiday Inn Express Birch Run. Im sorry to hear that the mattresses were not comfortable to your liking. On another note, we are pleased to hear that the front desk staff was friendly. We are more than happy to change rooms as soon as you check in to assist with a more comfortable... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 27, 2014

Wow the manager was extremely nice and the rooms are AMAZING, we had extra towels,pillows,covers We had fridge and microwave in room also, we had no problems during our stay and when we come to visit again we will be staying here for sure again

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear andy j, The team would like to thank you for offering such positive feedback and for choosing the Holiday Inn Express Birch Run to accommodate you during your most recent visit to the area. We are pleased to hear that you enjoyed your stay and that your room was amazing. We pride ourselves with cleanliness and impeccable customer service.... More

Brantford, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

Excellent Hotel Well worth the money. Very clean in all places. Pool was very clean and well maintained. Excellent breakfast, great location. HD TV in room. Very close to Frankenmuth and has ample parking. Free Wifi was very nice also.

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear cnlklink13, Thank you for your most recent stay at with us. We greatly appreciate your business and for offering such wonderful feedback. The team, and I, are pleased to hear that the value, cleanliness, breakfast, and all other amenities exceeded expectations and was deemed "EXCELLENT". We truly value feedback such as your own as this motivates the team to... More

Grand Blanc, Michigan
2 reviews
4 of 5 stars Reviewed August 18, 2014

Good: Affordable Close to town and the river place shops across the street A/C works great Bathrooms are decently sized and not cramped 2 queen room had plenty of room to walk around the beds Beds and pillows were very comfortable Pool was clean Breakfast was fresh and had decent variety Bad: A little sad there was no hot tub... More

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Chayes89, Although, the response is notated on the incorrect hotel, I would like to thank you for taking the time to offer a review on your most recent stay at the Holiday Inn Express and Suites in Frankenmuth. I'm pleased to hear that your stay was enjoyable and the price was reasonable. Please come visit one of our properties... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

My family stayed here to celebrate our Mom's 80th birthday. We purchased 5 rooms which were very nice and the hotel was very clean, updated, and quiet. Breakfast service was very good. It was great to be close to both birch run shopping and Frankenmuth was only 10 minutes away. What made our stay exceptional was the staff. I did... More

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear oshi, Thank you for your most recent stay and for spending such a special day with us! Im pleased to hear that your stay was wonderful and was everything and more than you expected. Guest Service and cleanliness are our number one priority and it is humbling to hear from our guests that we have achieved that goal.Thank you... More

Barcelona, Spain
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2014

We stopped for one night and we did not have big complaints. It is not a hotel to fall in love with but it served our purpose. Rooms are clean and have decent size. Avoid those close to ice makers, since it can get very noise. A/C units need to be upgraded. Swimming pool is an asset, especially if you... More

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear ibanejm, Thank you for your most recent stay with us and thank you for taking the time to offer feedback in regards to your most recent stay. I'm sorry to hear that your stay was less than exceptional. We try and make each and every guest feel as if they were at home when staying at our hotel, I... More

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Additional Information about Holiday Inn Express Birch Run (Frankenmuth Area)

Address: 12150 Dixie Hwy., Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Birch Run (Frankenmuth Area) 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Birch Run (Frankenmuth Area) Hotel Birch Run
Holiday Inn Birch Run
Birch Run Holiday Inn

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