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Holiday Inn Express Birch Run (Frankenmuth Area)

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12150 Dixie Hwy., Birch Run, MI 48415
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Holiday Inn Express Birch Run (Frankenmuth Area)
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Holiday Inn Express Birch Run (Frankenmuth Area)
Holiday Inn Express Birch Run (Frankenmuth Area)
Holiday Inn Express Birch Run (Frankenmuth Area)
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181 reviews from our community

Traveler rating
    74
    71
    21
    7
    8
See reviews for
68
54
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Merrillville, Indiana
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

To start off we had three rooms here. The rooms were very dusty. On the last night, my niece lost a stuffed animal. As we looked under the bed, we saw a half eaten apple and none of us had eaten an apple the whole time we were there. Then in my sister in law's room she found clothes under... More 

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Nikki M, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Senior Contributor status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. I apologize for the unfortunate events which lead to an... More 

Macomb, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 22, 2015

This hotel is really nice. The breakfast area and lobby area is top notch! The breakfast food is very good. Bagels, pancakes, cinnamon rolls, biscuits and gravy, eggs. I would definitely recommend this place, also the pool was really warm which was nice because of the very cold weather we have had here in Michigan

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Lauragoulding6, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your reviewer status and comments. We pay special attention to our breakfast area and selection. I appreciate the great feedback and will share your comments with my breakfast staff. We look forward to accommodating your future... More 

Fennville, Michigan
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed February 4, 2015

Our visit to Frankenmuth became a great one when we hooked up here. The price was right, the room was big, and to our surprise it had a refrigerator and microwave in it as well. The staff was very friendly to our needs. We had left overs after eating at the Frankenmuth brewery and it was nice to know we... More 

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Maddy437, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Senior Reviewer status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. I will share your comments with my staff and commend them... More 

London, Canada
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 1, 2015

This was our first time staying at this location. We arrived after a long day of going to the zoo and then shopping. The manager, Kurt, was the only one behind the desk when we arrived at around 4pm. He was fantastic. Not only did we get our room quickly, but he was friendly, and gave some great tips for... More 

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Butchardt, Thank you for your Senior Contributor status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. I am pleased to see that my staff and I were... More 

Senior Contributor
37 reviews 37 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 19, 2014

Great location just minutes from Frankenmuth and just across the freeway from Birch Run. Hotel is clean and quiet. Breakfast could use some improvement. Same thing for breakfast 2 mornings in a row. How about some bacon!

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Larry M, Thank you for choosing the Holiday Inn Express Birch Run for your Recent Visit to the Birch Run area. Thank you for your Contributor status and review. I appreciate when our guests take the time to let us and others know how we are doing. We are pleased to see you enjoyed our clean and quiet accommodations.... More 

Howell, Michigan
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

After a long day shopping and eating in Frankenmuth we decided to use some of our platinum points and stay the night rather than drive home. Everything about this location was as it should be. Clean, quiet and no complaints. Bed was amazing! We had a nice stay and would stay again.

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello MichiganFootballMom, Thank you for your Senior Contributor status, IHG Platinum Status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. We are pleased to see that you had an enjoyable and relaxing stay with us during your visit to the Birch Run area. I will share your... More 

Hamilton, Canada
Top Contributor
98 reviews 98 reviews
49 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 1, 2014 via mobile

We enjoyed our stay here, the room was clean, and well appointed. Bed was comfortable. Large pool and hot tub (although the hot tub worked only off and on). The staff were helpful and friendly. Good value for the money, compared to other hotels in the area....and pretty good for this level of hotel. Breakfast was okay, the staff kept... More 

Was this review helpful? Yes 2
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Cashmra, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Top Contributor Status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. I am pleased to see that you enjoyed your stay and... More 

Grand Rapids, Michigan
Top Contributor
68 reviews 68 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 24, 2014 via mobile

this seemed to be a different hie . Lobby and breakfast area at front of building was very nice with large sitting area. Thought it a little unusual that the elevator was located in about the center of building, glad they had parking and entrance there for luggage. Room was clean , two sinks but one outside bath area ran... More 

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Thank you for your Top Contributor status and well experienced review. I appreciate when our guests take the time to let us and others know how we are doing. Thank you for your observations and comments. I will share them with the staff and commend them on a job well done with the cleanliness of your room, and to check... More 

Lansing, Michigan
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 2, 2014

The title tells precisely how it is, but 4.5 wasn't a choice. As everyone who has read my reviews knows, I am a bargain hunter. This was the best value for the price as far as I could determine. It was clean, the staff was friendly, and it offered many amenities. The food was great and the pool/hot tub were... More 

Was this review helpful? Yes 1
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Tom L, Thank you for choosing the Holiday Inn Express in Birch Run to accommodate you while in the area. We are pleased to hear that we receive a 4.5 star review! We are also happy to hear that the value was relative to the price. Our team holds great pride in the cleanliness, friendliness, and service provided at... More 

Florida City, Florida
Top Contributor
52 reviews 52 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 1, 2014

There are several hotels here, and I checked out two others. Holiday Inn Express has a clean and well lit parking lot, is fR enough from the expressway to minimize road noise, the rooms are clean and well maintained and the staff is friendly and helpful. They have a hot breakfast and it is very easy to get back on... More 

Was this review helpful? Yes
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Rupie6, Thank you for choosing the Holiday Inn Express Birch Run! We are grateful for your business and for taking the time to offer such positive feedback in regards to your most recent stay. What an honor to hear from our guest that our hotel is the best choice in the area! Our team here says THANK YOU! We... More 

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