We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Birch Run (Frankenmuth Area)

Certificate of Excellence
Hotel website
Hotel deals
12150 Dixie Hwy., Birch Run, MI 48415
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Birch Run (Frankenmuth Area)
Professional photos View all
Browse nearby
Holiday Inn Express Birch Run (Frankenmuth Area)
Holiday Inn Express Birch Run (Frankenmuth Area)
Holiday Inn Express Birch Run (Frankenmuth Area)
Add Photo

187 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    78
    71
    21
    8
    9
See reviews for
71
55
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (35)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (40)
All months
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

I had booked a 1 night stay, they assumed I was with a group that had a 2 night minimum and I was charged for both nights!!! We were never sent an email of our request and the manager was rude and not willing to listen to the reservation I had made. Horrible communication, both lack of their ability to... More 

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Km1008, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. I apologize that your first Tripadvisor review was due to an unpleasant experience. Upon review of your reservation, there was not an email address given for confirmation to be sent. The group you were affiliated with had contracted for... More 

Michigan
Level Contributor
154 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed here several times over the years, and it is always an excellent choice. It is clean and well-maintained. The front desk is always open and the employees there are pleasant and accommodating. The beds are comfortable and there are four pillows on each bed, and some are soft, while others are more firm, which is a nice option... More 

Was this review helpful? Yes 2
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Skye9988, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Top Contributor status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. We are delighted by your review and appreciate the feedback. My... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stay here several times a year. Hotel staff is always friendly, great for recommending places to eat and events going on. Indoor pool is AMAZING! like a warm bubble bath! Continental breakfast has a great selection between hot and cold foods along with fresh fruit, teas, coffee. .. something for everyone. Rooms are always clean, if I ever have... More 

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Thank you for choosing the Holiday Inn Express for your recent visit to the Birch Run area. Thank you for your loyalty to our hotel. I appreciate when our guests take the time to let us and others know how we are doing. I will share your comments with my staff and commend them on a job well done. Thank... More 

Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hello, I checked in on May 26, 2015 and left on June 4th, 10 days later. I enjoyed my time at this hotel. It was really nice, clean, up to date, and the staff was more than friendly :) They cleaned my room every day and did a really good job. Everything about the hotel was really nice. I stayed... More 

Was this review helpful? Yes 2
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Brad P, Thank you for choosing the Holiday Inn Express for your accommodation needs while visiting the Birch Run area. Thank you for your review and comments. I appreciate when our guests take the time to let us and others know how we are doing. It was a pleasure to see you and your pet during your stay. My... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 11, 2015

Very easy check in and check out. Very courteous staff and helpful. Stayed here in the past, and glad we came back. Awesome pool and breakfast In my oppinion, the best in the area. Very short drive to Frankenmuth and Birch Run Outlets.

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Deuce48, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Senior Reviewer status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. I will share your comments with my staff and commend them... More 

Wheeling, West Virginia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 27, 2015

We stayed this past weekend and upon arriving at the hotel we were greated by a very unfriendly front desk agent. We had called previously and asked for an early check in, the front desk agent as we went to check in had a horrible attitude and told us to come back in two hours since our room was not... More 

Was this review helpful? Yes 2
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello BradB960, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Senior Reviewer status and loyalty to the Holiday Inn Express Brand. I appreciate the experienced review and your time to comment on how we are doing. I apologize for the unfortunate series of events which... More 

Merrillville, Indiana
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 21, 2015

To start off we had three rooms here. The rooms were very dusty. On the last night, my niece lost a stuffed animal. As we looked under the bed, we saw a half eaten apple and none of us had eaten an apple the whole time we were there. Then in my sister in law's room she found clothes under... More 

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Nikki M, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Senior Contributor status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. I apologize for the unfortunate events which lead to an... More 

Macomb, Michigan
Level Contributor
5 reviews
5 of 5 stars Reviewed February 22, 2015

This hotel is really nice. The breakfast area and lobby area is top notch! The breakfast food is very good. Bagels, pancakes, cinnamon rolls, biscuits and gravy, eggs. I would definitely recommend this place, also the pool was really warm which was nice because of the very cold weather we have had here in Michigan

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Lauragoulding6, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your reviewer status and comments. We pay special attention to our breakfast area and selection. I appreciate the great feedback and will share your comments with my breakfast staff. We look forward to accommodating your future... More 

Fennville, Michigan
Level Contributor
8 reviews
4 of 5 stars Reviewed February 4, 2015

Our visit to Frankenmuth became a great one when we hooked up here. The price was right, the room was big, and to our surprise it had a refrigerator and microwave in it as well. The staff was very friendly to our needs. We had left overs after eating at the Frankenmuth brewery and it was nice to know we... More 

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Maddy437, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Senior Reviewer status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. I will share your comments with my staff and commend them... More 

London, Canada
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 1, 2015

This was our first time staying at this location. We arrived after a long day of going to the zoo and then shopping. The manager, Kurt, was the only one behind the desk when we arrived at around 4pm. He was fantastic. Not only did we get our room quickly, but he was friendly, and gave some great tips for... More 

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Butchardt, Thank you for your Senior Contributor status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. I am pleased to see that my staff and I were... More 

Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Business center/function rooms (2)
Viewed
Dining (5)
Viewed
Room/suite (30)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (8)
Viewed
Other (11)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay