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Holiday Inn Express Birch Run (Frankenmuth Area)

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12150 Dixie Hwy., Birch Run, MI 48415
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Holiday Inn Express Birch Run (Frankenmuth Area)
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Holiday Inn Express Birch Run (Frankenmuth Area)
Holiday Inn Express Birch Run (Frankenmuth Area)
Holiday Inn Express Birch Run (Frankenmuth Area)
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190 Reviews from our TripAdvisor Community

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Traveler rating
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    74
    21
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • Mar-May only
    (35)
  • Jun-Aug only
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Newcastle, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I spent one night here in a 2 room suite. The location was great as we were going to Frankenmuth and, of course, Bronner's. The suite was very comfortable although, it could have used a little update. Value for money spent seemed appropriate. My disappointment was this morning when we arrived for our complimentary breakfast. There was... More 

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello 1oldbroad, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Level 1 Contributor status and review. I appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our location great, the room comfortable... More 

Comstock Park, Michigan
Level Contributor
205 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed here a few times and have always been happy. Good breakfast, friendly staff and good location. This holiday inn the best western and the comfort inn are very similar. I just go for the best price. All of their locations make them convenient to the outlet mall and Frankenmuth.

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Donald, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Level 6 Contributor status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. I am pleased to see you found our hotel good... More 

Farmington Hills, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel for a one-night stay close to Frankenmuth. We were able to use points, which the Holiday Inn Express in Frankenmuth wouldn't allow. We stayed in a two-queen room. The room and bathroom were clean, the AC worked great, the pool was clean and warm but crowded and loud in the evening. Only one person in there... More 

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello romeobravo, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Level 2 Contributor status and experienced review. I appreciate when our guests take the time to let us know how we are doing. I am pleased to see my staff were able to create an... More 

Ohio
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the holiday inn express in birch run over the kids spring break, to enjoy shopping and frankenmuth. The room was clean, pool was nice and the breakfast in the morning was very good. The food was decent quality and was refilled often to assure there was plenty for all. Location was key, between the outlet mall and... More 

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Hop2it2day, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Level 6 Contributor status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. I am pleased to see we created an enjoyable and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2015 via mobile

I had booked a 1 night stay, they assumed I was with a group that had a 2 night minimum and I was charged for both nights!!! We were never sent an email of our request and the manager was rude and not willing to listen to the reservation I had made. Horrible communication, both lack of their ability to... More 

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Km1008, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. I apologize that your first Tripadvisor review was due to an unpleasant experience. Upon review of your reservation, there was not an email address given for confirmation to be sent. The group you were affiliated with had contracted for... More 

Michigan
Level Contributor
167 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
5 of 5 stars Reviewed June 16, 2015

We've stayed here several times over the years, and it is always an excellent choice. It is clean and well-maintained. The front desk is always open and the employees there are pleasant and accommodating. The beds are comfortable and there are four pillows on each bed, and some are soft, while others are more firm, which is a nice option... More 

Was this review helpful? Yes 2
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Skye9988, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Top Contributor status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. We are delighted by your review and appreciate the feedback. My... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015 via mobile

We stay here several times a year. Hotel staff is always friendly, great for recommending places to eat and events going on. Indoor pool is AMAZING! like a warm bubble bath! Continental breakfast has a great selection between hot and cold foods along with fresh fruit, teas, coffee. .. something for everyone. Rooms are always clean, if I ever have... More 

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Thank you for choosing the Holiday Inn Express for your recent visit to the Birch Run area. Thank you for your loyalty to our hotel. I appreciate when our guests take the time to let us and others know how we are doing. I will share your comments with my staff and commend them on a job well done. Thank... More 

Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2015

Hello, I checked in on May 26, 2015 and left on June 4th, 10 days later. I enjoyed my time at this hotel. It was really nice, clean, up to date, and the staff was more than friendly :) They cleaned my room every day and did a really good job. Everything about the hotel was really nice. I stayed... More 

Was this review helpful? Yes 2
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Brad P, Thank you for choosing the Holiday Inn Express for your accommodation needs while visiting the Birch Run area. Thank you for your review and comments. I appreciate when our guests take the time to let us and others know how we are doing. It was a pleasure to see you and your pet during your stay. My... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 11, 2015

Very easy check in and check out. Very courteous staff and helpful. Stayed here in the past, and glad we came back. Awesome pool and breakfast In my oppinion, the best in the area. Very short drive to Frankenmuth and Birch Run Outlets.

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello Deuce48, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Senior Reviewer status and experienced review. I appreciate when our guests take the time to let us and others know how we are doing. I will share your comments with my staff and commend them... More 

Wheeling, West Virginia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 27, 2015

We stayed this past weekend and upon arriving at the hotel we were greated by a very unfriendly front desk agent. We had called previously and asked for an early check in, the front desk agent as we went to check in had a horrible attitude and told us to come back in two hours since our room was not... More 

Was this review helpful? Yes 2
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Hello BradB960, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Senior Reviewer status and loyalty to the Holiday Inn Express Brand. I appreciate the experienced review and your time to comment on how we are doing. I apologize for the unfortunate series of events which... More 

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