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All 7 Birch Run hotels

Holiday Inn Express Birch Run (Frankenmuth Area)

2.5 of 5 Motel   |   12150 Dixie Hwy., Birch Run, MI 48415
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81%
Ranked #4 of 7 hotels in Birch Run
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
L R Traverse City, Michigan
  • Reviews (158)
  • Photos (37)
  • Amenities
  • Room tips (34)
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158 people have reviewed this hotel

Traveler rating
    64
    61
    19
    7
    7
See reviews for
58
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Traverse City, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

Myself along with a group of 8 friends stayed at the Holiday Inn Express in Birch Run. We could not have made a better choice for a place to stay. The location was very convenient to Frankenmuth and the outlet malls. All of the staff that we spoke with were friendly, professional and polite. The rooms were clean and quiet... More

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear L R, Thank you for choosing our hotel to stay at with your group of friends. We thank you for your business and for offering such positive feedback. We are pleased to hear that our customer service was excellent! I'm glad to hear your encounter with the staff was friendly, polite, and professional. We strive to exceed expectations each... More

Vassar, Michigan
Contributor
19 reviews 19 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were very neat and clean. Especially in places where a person might not normally look. The Suite I had was spacious, decorated as if fit for a queen. The staff went out of their way to make certain I had all I needed to make this business stay a pleasant one.

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Kim42780, Thank you for your most recent stay at our hotel during s business trip. We thank you for your business and for taking your most valuable time to write feedback in regards to your stay. As a leader of the team, it humbles me to know that my team is going above and beyond for our guests and... More

Pensacola, Florida
Top Contributor
65 reviews 65 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with a friend on a trip through Michigan. The location was very convenient. It is just off I-75 and close to Frankenmuth, Bronner's Christmas World, and a huge outlet store complex. Meijers (groceries, clothes, etc) is just a little ways across the street. We were on the first floor and never heard anyone upstairs or in the... More

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear TravelLover59, Thank you for your business and your most recent stay with us. The team is pleased to hear that you enjoyed your stay and you were able to have a relaxing experience. We are even more happy to hear that the location was perfect for your adventures in the area. Thank you for taking the time to write... More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2014

This was our second stay at this hotel. We were on the 2nd floor, middle of the hall, near the elevator. Once you are inside the rooms, they are very quiet as far as hearing TVs or other people talking. What you can hear is the hallway noise, the people talking as they walk down the halls, and kids running... More

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear MMMMFamily, Thank you for your most recent stay at the Holiday Inn Express in Birch Run. We thank you for taking the time to offer such detailed feedback in regards to your stay. We are pleased to hear that you were not inconvenienced by noise and that the comfort of the room exceeded expectations. Feedback such as your own... More

Wisconsin Dells, Wisconsin
Top Contributor
56 reviews 56 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 25, 2014

We have stayed here several times - and we're picky! Location is great right off of I-75, and just outside Frankenmuth. Meijer store just across from hotel (food/clothing/etc). Birch Run Outlets are a half mile away. This hotel has an on-site guest coin laundry facility. Our room with 2 queen beds was $88.79 with taxes, booked prior to travel. This... More

Was this review helpful? Yes 1
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Linda B, Thank you so much for such positive feedback on your most recent stay with us. Thank you for being a loyal customer and continuing business with us. We enjoy your company! We look forward to seeing you again soon. Kind Regards, Stephanie More

Armada, Michigan, United States
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 23, 2014

Room was clean, bed was comfy, pillows were both soft and firm. Hotel is extremely noisy tho. We were on the first floor (had our dogs with us so was happy about that) and you can hear every step anyone makes on the 2nd floor I swear. Even walking down the hallway. Unfortunately, we had a room full of kids... More

Was this review helpful? Yes 2
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Robin M, Thank you for your business and most importantly for offering a review in regards to your stay. I apologize that your stay will be remembered for all the wrong reasons. Next time you are in the area please give us another chance to win you over. I am truly sorry about the noise level above you. I... More

Punta Gorda, Florida
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 13, 2014

The room was quite comfortable-especially enjoyed having a second sink outside the bathroom so there was no tie-up time. The beds are firmer than I normally sleep on at home but was still comfortable enough to get a good night's sleep. Choice of firm of soft pillows and they were all good for me! The only time we heard other... More

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Birdie1410, Thank you for your most recent stay with us. We are glad to hear that you enjoyed your stay and had the opportunity to utilize our lobby for Easter pictures. Thank you for taking the time to write a review in regards to your stay. We look forward to seeing you in the future and hope all is... More

Bloomfield Township, Michigan
Top Contributor
255 reviews 255 reviews
38 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed May 6, 2014

Stayed here one time. It's an older hotel, which needs some attention. Room can use a few repairs. Some rooms have musty smell. On the positive side bed was comfortable, bedding was very nice, shower had plenty of hot water & an excellent water pressure. Staff are polite, but not very accommodating. I felt like i was dealing with programmed... More

Was this review helpful? Yes
ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Catherine G, Thank you for your feedback. Whether constructive or positive we truly value feedback from our guests, as this is an imperative part to our continual improvement. Such feedback as your own helps us deliver better results. After reading your review I am quite appalled to hear that your stay was not up to expectation and especially our... More

Traverse City, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 4, 2014

Because of my job, I've had the distinct "pleasure" of staying at nearly every hotel in the Birch Run area, and I must say that this is my favorite so far. My room was very clean, the staff was friendly, the Internet works well and the price is comparable, and sometimes cheaper, to other hotels in the area. As an... More

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear wes1031, We truly appreciate your business and value your feedback. We are honored to hear that we rank highly on your list of hotels in the area. We strive to make our guests feel as comfortable as they would be in their own home. I'm pleased to hear our employees were friendly and your room was clean. We strive... More

troy, michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 27, 2014

overnight stay .......cannot say enough about how clean this hotel is. Efficient front desk check in. comfortable beds. great showerhead and lots of hot water. Wonderful continental breakfast. would definitely recomment.

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear michigander_11, First let me say thank you for such kind words in regards to our Holiday Inn Express in Birch Run. Thank you for taking your most valued time to offer potential guests feedback on your stay. Im pleased to hear that your stay was overall "Excellent". We have a wonderful team of employees and we strive to be... More

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Additional Information about Holiday Inn Express Birch Run (Frankenmuth Area)

Address: 12150 Dixie Hwy., Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Birch Run (Frankenmuth Area) 2.5*
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Also Known As:
Holiday Inn Express Birch Run (Frankenmuth Area) Hotel Birch Run
Holiday Inn Birch Run
Birch Run Holiday Inn

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
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Number of rooms
95

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