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All 7 Birch Run hotels

Holiday Inn Express Birch Run (Frankenmuth Area)

2.5 of 5 Motel   |   12150 Dixie Hwy., Birch Run, MI 48415
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81%
Ranked #4 of 7 Hotels in Birch Run
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
John B Sarnia, Canada
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171 reviews from our community

Traveler rating
    71
    65
    21
    7
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Sarnia, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The location is great. The room appointments were above expectations. The air conditioning was easier to set to our liking than in most hotels. Breakfast was complete with good variety. The breakfast room was large but everyone seemed to get hungry at the same time; it was crowded. Even with all the activity, the staff kept supplies coming and fresh.... More

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Toronto, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 3 nights to shop at Birch Run outlet mall. Great mall. The staff at the front was friendly. We unfortunately did not get to enjoy breakfast as it is only served until 930 am. The beds were not comfortable for me personally however you do get to choose firm ir soft pillows. We were also put... More

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ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear KDSK, Thank you for choosing the Holiday Inn Express Birch Run. Im sorry to hear that the mattresses were not comfortable to your liking. On another note, we are pleased to hear that the front desk staff was friendly. We are more than happy to change rooms as soon as you check in to assist with a more comfortable... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Wow the manager was extremely nice and the rooms are AMAZING, we had extra towels,pillows,covers We had fridge and microwave in room also, we had no problems during our stay and when we come to visit again we will be staying here for sure again

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear andy j, The team would like to thank you for offering such positive feedback and for choosing the Holiday Inn Express Birch Run to accommodate you during your most recent visit to the area. We are pleased to hear that you enjoyed your stay and that your room was amazing. We pride ourselves with cleanliness and impeccable customer service.... More

Brantford, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent Hotel Well worth the money. Very clean in all places. Pool was very clean and well maintained. Excellent breakfast, great location. HD TV in room. Very close to Frankenmuth and has ample parking. Free Wifi was very nice also.

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ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear cnlklink13, Thank you for your most recent stay at with us. We greatly appreciate your business and for offering such wonderful feedback. The team, and I, are pleased to hear that the value, cleanliness, breakfast, and all other amenities exceeded expectations and was deemed "EXCELLENT". We truly value feedback such as your own as this motivates the team to... More

Grand Blanc, Michigan
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Good: Affordable Close to town and the river place shops across the street A/C works great Bathrooms are decently sized and not cramped 2 queen room had plenty of room to walk around the beds Beds and pillows were very comfortable Pool was clean Breakfast was fresh and had decent variety Bad: A little sad there was no hot tub... More

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ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Chayes89, Although, the response is notated on the incorrect hotel, I would like to thank you for taking the time to offer a review on your most recent stay at the Holiday Inn Express and Suites in Frankenmuth. I'm pleased to hear that your stay was enjoyable and the price was reasonable. Please come visit one of our properties... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

My family stayed here to celebrate our Mom's 80th birthday. We purchased 5 rooms which were very nice and the hotel was very clean, updated, and quiet. Breakfast service was very good. It was great to be close to both birch run shopping and Frankenmuth was only 10 minutes away. What made our stay exceptional was the staff. I did... More

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ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear oshi, Thank you for your most recent stay and for spending such a special day with us! Im pleased to hear that your stay was wonderful and was everything and more than you expected. Guest Service and cleanliness are our number one priority and it is humbling to hear from our guests that we have achieved that goal.Thank you... More

Barcelona, Spain
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 30, 2014

We stopped for one night and we did not have big complaints. It is not a hotel to fall in love with but it served our purpose. Rooms are clean and have decent size. Avoid those close to ice makers, since it can get very noise. A/C units need to be upgraded. Swimming pool is an asset, especially if you... More

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ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear ibanejm, Thank you for your most recent stay with us and thank you for taking the time to offer feedback in regards to your most recent stay. I'm sorry to hear that your stay was less than exceptional. We try and make each and every guest feel as if they were at home when staying at our hotel, I... More

London, Canada
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 23, 2014

We loved our stay at the Holiday Inn Express in Birch Run. The location is very convenient for the outlet mall and Frankenmuth.My wife is very picky but she was pleased with the accommodations. The room was clean the bed was comfortable and the location was quiet. Koodos on the water pressure in the shower. I would highly recommend.

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Allan2, Thank you for choosing the Holiday Inn Express in Birch Run to accommodate yourself and wife during your most recent visit to the area. We are glad to hear we were able to exceed expectations with yourself and wife. Im glad to hear that you enjoyed the water pressure in your room. Thank you for taking the time... More

London, Ontario, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 23, 2014

We were very impressed at our last stay, and decided to come back. They did not disappoint. We had a beautiful, spacious room. The second sink outside the bathroom is always handy to have, along with the fridge and microwave. We were planning to shop and eat in Frankenmuth, only a short, easy drive from the hotel. We didn't use... More

Was this review helpful? Yes 1
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Marilyn Y, Thank you so much for your continued business and for such positive feedback! We are delighted to know that although a little more pricey than some of the hotels in the area, it is well worth it! I too believe that quality overrides quantity. We pride ourselves with being the best in the area and try to... More

Oakville, Ontario, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 22, 2014

We recently stayed at this hotel on a mini vacation to Frankenmuth. It was very close to Birch Run outlet mall. It was a nice hotel...the windows didn't seem great as we could sure hear outside! This didn't bother us at all though as we had a great sleep. It was clean and we used the pool which was good.... More

Was this review helpful? Yes
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Esther F, Thank you for choosing the Holiday Inn Express Birch Run for your most recent stay in the area. Im glad to hear that we exceeded expectations in almost all aspects of your stay. Im happy to hear that you enjoyed breakfast, the use of the pool, and had a great sleep. The shower heads are adjustable to... More

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Additional Information about Holiday Inn Express Birch Run (Frankenmuth Area)

Address: 12150 Dixie Hwy., Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Birch Run (Frankenmuth Area) 2.5*
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Also Known As:
Holiday Inn Express Birch Run (Frankenmuth Area) Hotel Birch Run
Holiday Inn Birch Run
Birch Run Holiday Inn

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