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BEST WESTERN of Birch Run/Frankenmuth

2.5 of 5
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9087 Birch Run Road, Birch Run, MI 48415
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BEST WESTERN of Birch Run/Frankenmuth
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Ranked #5 of 7 Hotels in Birch Run
A recent review
4 of 5 stars reviewed 2 weeks ago
msomnipotent Naperville, Illinois
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538 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN of Birch Run/Frankenmuth
See the most recent reviews
Naperville, Illinois
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I will start by saying I did not pay rack rate, but it was still a fair price for the room. We stayed in the part near the pool and game room. It was a decent size, a better tv, lots of room around the sink for makeup and toiletries, and the mattress was pretty good. There were quite a... More 

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay with us on TRIPADVISOR. Everyone here at the BEST WESTERN was so pleased to learn that you enjoyed your recent stay with us. I have duly noted your comments and concerns regarding the room and will be sure to pass these issue's along to the... More 

Algonac, Michigan
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is a nice stay for the money. The room was spacious and comfortable, the fireside lounge was nice with a free drink being a nice little bonus! The free breakfast was good. The pool and hot tub were relaxing, looked like some work was going on in the pool area but it didn't hurt anything. Could have used... More 

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay with us on TRIPADVISOR. Everyone here at the BEST WESTERN were so pleased to learn that you enjoyed your stay with us and felt right at home. We strive to make every guest's stay an experience they wont forget. Will be sure to pass this... More 

Surprise, Arizona, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Well maintained, beautiful courtyard layout. Clean, good sized room. Separate sink from toilet/shower room. Nice bar/restaurant, with good pizza. Standout was the pleasant, helpful staff. Would stay here again anytime.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay with us on TRIPADVISOR. Everyone here at the BEST WESTERN were so pleased to learn that you thoroughly enjoyed your time with us. I would also like to thank you again for leaving such a positive review for all future travelers to read. Again, thank... More 

mt. morris, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice place for a quick weekend getaway!! pleasant and helpful staff, nice little bar/restaurant with excellent pizza!! very clean and homey, perfect for a family or for business functions. Had a very nice time!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay with us on TRIPADVISOR. Our staff was so happy to learn that you and your family enjoyed your time with us. We strive to make every guest fell welcomed and at home. It's always a pleasure to learn that you fell right at home. Again,... More 

Ohio
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recently visited this hotel and was very unhappy with my experience there. I had requested this hotel through my work because of the description on the main page which describes it as "newly renovated, full-service hotel offering the best in customer service and accommodations." I am very picky of where I stay because I do travel for work and... More 

Was this review helpful? Yes 2
Whitby, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Great value for the money- friendly staff and will come back again for sure. The location is great as it's close to Frankenmuth and outlet malls. The rooms were spacious, clean and lots of free parking.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest. Thank you so much for your nice review on your recent stay with us here at the BEST WESTERN. Our staff was so pleased to learn that you enjoyed your stay with us. We are glad our prime location offered your convenience and flexibility during your time with us. Again, thank you so much for taking the time... More 

Tulsa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Enjoyed my stay. Nice roomy room. Could have used a microwave being on the second floor. Enjoyed the indoor pool alot in the morning but later than 12 it was very humid in the pool area Enjoyed the gym but it was too warm and could have had a fan in there. Room service menu looked wonderful but the food... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to share your recent getaway with us on TRIPADVISOR. Everyone here at the BEST WESTERN was so happy to learn that you enjoyed your stay with us. I would like to apologize about the issue's that you had with the Fireside Lounge and the food. UI have duly noted everything... More 

Komoka
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice clean motel very close to burch mall outlet. Current offer to pay US prices in Canadian which was a great offer. Location was good. Breakfast offered sausage eggs and waffles along with normal cereals, yoghurt etc. Reception was quick and pleasant. Rooms were clean and reasonably sized, washroom was small though. Wifi, as with many motels... More 

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay with us. Our staff was so pleased to learn that you thoroughly enjoyed your time with us. It's always a pleasure knowing that our prime location offered you convenience and flexibility during your time with us. I have duly noted your comments and concerns regard... More 

Boston, Massachusetts
Level Contributor
117 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel with the amenities one would expect in a Best Western – free Wi-Fi, free breakfast, easy in and out and comfortable, large rooms. Parking was very easy and the stairs were conveniently located for going up to the rooms (though I believe there are elevators as well). Would stay there again if in town.

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for your "4 star" rating on TRIPADVISOR. Everyone here at the BEST WESTERN were so delighted to know that you thoroughly enjoyed your stay with us. I will be sure to post your nice review for all staff to see. We hope next time your in town you come and stay again. Again, thank... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located, close to Frankenmuth and the Birch Run Outlet stores. Staff were pleasant and helpful recommending sites and restaurants. The rooms were clean well outfitted. When we arrived early, staff were accommodating and provided us with a room immediately. As we had been on the road for 5 hours, we were most appreciative. A basic breakfast... More 

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay with us on TRIPADVISOR. Our staff was so pleased to learn that you enjoyed your stay with us. It was a pleasure to know that our staff got you checked in without a problem. We are glad our prime location offered your convenience and flexibility... More 

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