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BEST WESTERN of Birch Run/Frankenmuth

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9087 Birch Run Road, Birch Run, MI 48415
Best prices for: 1 room 1 guest
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BEST WESTERN of Birch Run/Frankenmuth
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BEST WESTERN of Birch Run/Frankenmuth
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488 reviews from our community

Traveler rating
    171
    152
    85
    49
    31
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181
167
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
  • All months
    (488)
  • Mar-May only
    (87)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (105)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

First time we stayed here. The hotel is a little outdated but the staff and the service were A-1. We would stay here again. The pool was great and so was the hot tub. They did need to make some repairs to the roof area but this did not affect the pool's use.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review us on TRIPADVISOR. Our staff was delighted to learn that you enjoyed your stay with us here at the BEST WESTERN. I will be sure to pass this nice comment along to all of our staff, so that their hard work doesn't go unnoticed. We are in the... More 

Bright's Grove, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Family get away for the weekend and shopping. Great location. Supper friendly people at hotel. Very clean. No issues at all. Pool and spa open late and a lounge on site to "unwind" after a days drive. Breakfast was good. Highly recommended.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to give us a 5 rating on TRIPADVISOR. Our staff was happy to learn that you enjoyed your recent stay with us at the BEST WESTERN. I was happy to learn that our prime location offered you convenience and flexibility for you during your weekend shopping trip. Again, thank you... More 

Toronto, Canada
Top Contributor
57 reviews 57 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We usually stay right next door to the outlet mall but when searching we found that the Best Western would save us around $50. The room was comfortable and the breakfast was pretty good too. A good place to stay !

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review us at a 5 star rating on TRIPADVISOR. Our staff was so happy to learn that you enjoyed your recent stay with us here at the BEST WESTERN. We take pride in our staff and service for each individual's visit. We strive to make you feel at home... More 

Toronto, Canada
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked a room here to go shopping at the nearby outlet Mall. Good price, $89 for a Friday night, when we drove up the hotel is on a large chunk of land close to the interstate highway. Looked old on the outside and when we went inside it was old but well looked after, perhaps a rug change in... More 

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for you positive review on your recent trip to the BEST WETSERN. Everyone here at the Best Western takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review. I will be sure to pass this kind comment... More 

Harper Woods, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It is surely a great place for either a lengthy or short getaway. The staff always does the job right. Reasonably priced, and a good location - near shopping, sight seeing, and many other activities, restaurants galore.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for your 5 star rating on TRIPADVISOR. I will be sure to pass this comment along to the entire staff, so that their hard work doesn't go unnoticed. We are so glad to learn that our prime location offered convenience and flexibility during your stay with us. Your support and feedback inspires our staff... More 

London, Ontario
Reviewer
3 reviews 3 reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The pool was freezing so bad that not one person went in, the hot tub was only lukewarm! The rooms are so small that you don't even have room to put your luggage anywhere to open it other than the ground and tuck it under the sink. The bathrooms are super small and the tub is really slippery when you... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay with us on TRIPADVISOR. I am sad to learn that you stay with us was not enjoyable as we had hoped. I have duly noted your comments and concerns and can assure you that the pool temps. are checked on a daily basis. I'm happy... More 

Midland, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in the honeymoon suite. It was amazing. Will definately come back. Staff was friendly and helpful. The heater was a little loud when it came on not a big deal. Wish they had flavored creamer for the coffee but you can bring your own and put it in the mini fridge

Was this review helpful? Yes 1
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for your 5 star rating on TRIPADVISOR. Our staff was very delighted to learn that you enjoyed your Jacuzzi Suite. Everyone here at the BEST WESTERN takes pride in their work and it shows by how pleasant our costumer's are. We are appreciative of anyone that takes the time to leave such a positive... More 

Contributor
20 reviews 20 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room I got was so sprayed with "air freshener" that it triggered an asthma attack! I don't know what they were trying to hide, but it would have been better ! The room was ok but not modern. The shower lacked pressure and only warm water. We were given a coupon for a complimentary beer at the lounge, it... More 

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us on TRIPADVISOR. I would like to apologize because, from the sounds of things, you were not as quite blown away as we hoped. Everything you have mentioned above has been duly noted. We values all of our guest's comments, positive or negative, so that we... More 

United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel does not have elevators. No one available to assist with stairs and the luggage. Unable to exchange room to first floor. Breakfast was below average. All food was cold. Serving area was down the hall from seating area. Only fresh fruit was apples.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, First and foremost I would like to apologize that you didn't enjoy your stay with us as much as her hoped. I can assure you that if you had any accommodations available we would have been more then happy to accommodate you. Thank you for taking the time to review your stay with us on TRIPADVISOR. We value... More 

Alma, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If your looking for a romantic hotel this is the place we had a Jacuzzi suite with a heart shape Jacuzzi what is more romantic then that. We have a huge tv on a table in the middle of the room that rotates so you can see it in bed, lounge chairs, or Jacuzzi. 2 leather line chairs with ottoman... More 

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to review your romantic anniversary getaway with us on TRIPADVISOR. Our staff was delighted to learn that you enjoyed your Jacuzzi Suite along with our Fireside Lounge. It was a pleasure having you here with us at the BEST WESTERN for your 30th anniversary. Everyone here at the BEST WESTERN... More 

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