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BEST WESTERN of Birch Run/Frankenmuth

2.5 of 5 9087 Birch Run Road, Birch Run, MI 48415
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BEST WESTERN of Birch Run/Frankenmuth
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BEST WESTERN of Birch Run/Frankenmuth
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455 reviews from our community

Traveler rating
    157
    140
    82
    45
    31
See reviews for
166
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6
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • All months
    (455)
  • Mar-May only
    (75)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (84)
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Sterling Heights, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was first time staying in this area. The hotel has wonderful and friendly staff. Check in and check out was very easy and accommadating. The lounge/restaurant was nice, quiet, and although we did not eat there we heard the food was very good. Shopping is close. Overall a relaxing, and pleasant experience. We will be returning.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Listowel, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great clean hotel, very close to shopping and downtown Frankenmuth, and is very affordable. The Happy Hour from 5-7, and friendly staff make your stay even more enjoyable. The staff are very helpful and friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 5 days ago NEW

The cost of the room was one of the better prices in the area, however for over $100 a night I was expecting a little more. We had a room with bunk-beds which was great for our little one, but I would have much preferred a king size bed. The fridge in the room was nice, but the coffee maker... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us on TRIPADVISOR. Our staff was delighted to learn that you enjoyed your recent stay with us in our FAMILY SUITE. Your comments and concerns on the room have been noted and will be passed along to management. Again, thank you for taking the time to... More 

Detroit, Michigan
Top Contributor
133 reviews 133 reviews
58 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Bed was comfortable. We upgraded to the whirlpool suite, heart shaped, faux fireplace. Rather poor lighting, but cozy. Breakfast came with room but was nothing to write home about. Wine was offered as a complimentary wine, ok if you like white zin. Dinner menu is extremely limited, they could do so much better with the space they have.

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us on TRIPADVISOR. Our staff was delighted to learn that you enjoyed your recent stay with us in our FAMILY SUITE. Your comments and concerns on the room have been noted and will be passed along to management. Again, thank you for taking the time to... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Great value for the money. Kind staff and excellent chef and servers. Decent breakfast for what you pay for. Dinner was very reasonable and very satisfying home cooked meal. Loved the complimentary drinks after a long day of travelling. Room was spacious and clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to leave such a nice review on your recent stay with us at the BEST WESTERN for all future travelers to read. Our staff strives to make you feel at home when you are with us and there is nothing better then blending your family with our best western family.... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Terrible bed!! It was like sleeping on the floor. Was really looking forward to a night away from home. Turned out to be a sleepless night. The breakfast was poor. The staff was friendly, but a very sub par hotel. Many other choices near by.

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay us at the BEST WESTERN. I would like to apologize because from the sounds of things, you were not as quite happy as we hoped. Your comments and concerns on the comfort of the bed and the breakfast have been noted and will be passed along to... More 

Toronto, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Arrived to a freezing room, heat off even though it was minus outside. Bedding needs updating. Thin quilt, what hotel chain doesn't have proper quilts theses days? Breakfast was poor, little choice of bread/pastries. There was waffles and rubber eggs. Towels need replacing, thin and scratchy. Whole place needs upgrading!! Worse than some of the lower price chains!!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us on TRIPADVISOR. Our staff was disappointed to learn that you didn't enjoy your stay as much as we hoped. We value all guest's comment negative, or positive so that we can continue to make improvements to out hotel. Your willingness to taking the time to... More 

London, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Very friendly and helpful staff. The price was cheaper then other hotels in the area and a good deal. The lounge food was very good and because we had a points card, we also received free drinks. Overall, an excellent experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to share your recent experience with us on TRIPADVISOR. Our staff was so delighted to learn that you enjoyed your stay with us at the BEST WESTERN. I will be assure to pass your kind words along the the staff so that their hard work does not go unnoticed. Please... More 

london, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

Room and wall-way smelt very strongly of carpet cleaner,almost enough too make you gag- had to leave window open for 6 hours to air out room Breakfast ? coffee was black water, no muffins Pool ice cold Too close to the highway- interchange-too much noice

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to share your recent experience with us. Our staff was sad to learn that you didn't enjoy your stay with us as much as we hoped. We value all of our guest's comments, positive or negative, so that we can continue to make improvements to our hotel. Your comments and... More 

Harper Woods, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Have been here several times - always for leisure. Easy access to shopping, great food, excellent breakfast, very nice lounge, courteous staff. The folks that work here seem to get it. You are here as a guest - and we all have budgets that we have to adhere to. Best Western Birch Run saves you a boat load of money... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWBRFrontDesk, Guest Relations Manager at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you so much for taking the time to leave such a positive review for all future travelers to read. We are glad to hear that our prime location offered convenience and flexibility during your stay with us. It's a delight to know that you thoroughly enjoy your stay with us time and time again. It's always a... More 

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Additional Information about BEST WESTERN of Birch Run/Frankenmuth

Address: 9087 Birch Run Road, Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN of Birch Run/Frankenmuth 2.5*
Number of rooms: 107
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Also Known As:
Best Western Of Birch Run / Frankenmuth Hotel Birch Run
Best Western Birch Run
Birch Run Best Western

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