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All 7 Birch Run hotels

Country Inn & Suites By Carlson, Birch Run

2.5 of 5 Hotel   |   12112 South Beyer Road, Birch Run, MI 48415
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Ranked #3 of 7 Hotels in Birch Run
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 10, 2014
Garcia745 Region of Waterloo, Canada
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389 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson, Birch Run
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Region of Waterloo, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 10, 2014

This was our second visit to Birch Run and our first visit at this hotel. Overall, it was a great visit. The hotel's location is very convenient and the staff were very friendly. We did have a couple of complaints. The bathroom had dust on the hinges of the door and the toilet seat didn't fit the toilet properly....which proved... More

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London
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 10, 2014

We stayed here in June while visiting in the area. The staff was friendly and helpful. They even called our room after we had been there for a short while to make sure everything was fine. The location is great as it is across the street from the Birch Run outlets and several restaurants. Breakfast was good. We would definitely... More

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Lansing, Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Took a weekend getaway and stayed here. Walking distance to Birch Run shopping mall. This could have easily been a 3 day trip because it is just that much shopping in the area. Plenty of good food from fancy to cheap. Go a little further into to Downtown Birch Run and there are more small shops. The hotel owner, Ken,... More

Was this review helpful? Yes 1
Grosse Pointe Woods, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

This hotel had modern amenities and was very clean. We needed a hotel for a wedding in the area and to do some shopping at the outlets the next morning. Right in the same complex as the outlets. Comfy beds, flat screen TV, Wifi, walking distance to shops, clean and nice.

Was this review helpful? Yes 1
Gregory, Michigan
1 review
2 of 5 stars Reviewed July 5, 2014 via mobile

Sheets had what looked like blood. The carpet was dirty in the room. The hallways were dirty and curtains falling off the rod. The staff aprons and uniforms were filthy dirty. The internet was intermittently going out. The room was at the end of the hallway. I heard every person leaving and coming.

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9896248000, General Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel pertaining to the issue with the bed sheets and the issue with noise. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not... More

Okemos, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 2, 2014

We stayed one night over a Saturday. We stayed with family and had 3 rooms in total. The rooms were fairly clean, bed sheets were clean, but the carpets were smelly and we even saw some carpet bugs! We were thankful to stay only one night. The staff were very friendly, they just need to clean the carpets!

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9896248000, General Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel pertaining to the carpet in your room. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We... More

Holland, Michigan
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 26, 2014

This Country Inn is older but pretty well maintained. It is very conveniently located to the Birch Run Outlet Mall. The room was clean and quiet and the air conditioner was quiet. We wanted to play cards with friends so the desk clerk opened a conference room for us. She was extremely nice and helpful. We also enjoyed the coffee... More

Was this review helpful? Yes 1
ALLEN PARK
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

WE were there for one night only for the Beer Expo, I had a great stay, The bed was by far the most comfortable bed at a hotel ever!! The pillows were good but a little to soft. The room was very clean . I would stay again . We did not get up in time to eat there .

Was this review helpful? Yes 2
Rockwood
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 21, 2014

A typical Country Inn and Suites, but this one is well above the usual. Hot tub is actually HOT!! Pool area is well maintained and CLEAN!!! Room was also in good shape AC had a sleep mode, very quiet. The best part was, all the of staff were friendly, courteous and efficient. An outstanding well above the average experience.

Was this review helpful? Yes 2
columbus,oh
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 20, 2014

If you are willing to deal with senior tour groups each day, you get a great clean mid range hotel. Breakfast was great. Location is great. Staff is great. Somewhat tired hotel. Needs a refresh. However hotel is clean,

Was this review helpful? Yes 1
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Additional Information about Country Inn & Suites By Carlson, Birch Run

Address: 12112 South Beyer Road, Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Birch Run 2.5*
Number of rooms: 71
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Also Known As:
Country Inn And Suites By Carlson, Birch Run
Country Inn & Suites By Carlson, Birch Run Hotel Birch Run
Country Inn Birch Run
Birch Run Country Inn

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