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All 7 Birch Run hotels

Country Inn & Suites By Carlson, Birch Run

2.5 of 5 Hotel   |   12112 South Beyer Road, Birch Run, MI 48415
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Ranked #3 of 7 hotels in Birch Run
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Jacqueline R Grand Rapids, Michigan
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241 people have reviewed this hotel

Traveler rating
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    35
    21
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here with my 3 daughter for 1 night. We were welcomed in a very friendly manner. Our room was clean, beds were super comfy. The cleaning staff were more than happy to accommodate our need for 3 extra shampoo and conditioners as well as plastic bags for our wet swim suits. The free breakfast was great and the staff... More

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Michigan
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at the Country Inn every time we go to Birch Run or Frankenmuth which is often because I like the chicken at Frankenmuth and my wife loves to shop at the outlet stores in Birch Run. This motel is located perfectly right at the beginning of the outlets. The hotel is always clean and it is always being... More

Was this review helpful? Yes 1
Birmingham, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I really like this hotel. Inviting lobby, great customer service,great free breakfast. Room was very nice,well appointed,with a very comfortable bed, flat screen TV with great channel's selection. Room was clean overall. But they need to pay attention to the details when cleaning rooms. Dead flies inside the light fixtures really made our stay unpleasant. Carpet could use some vacuuming... More

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9896248000, General Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your comments about the light fixture debris and thorough vacuuming with our housekeeping team, and I assure you we are working diligently to ensure a similar situation does not occur again in the... More

Sault ste. Marie, ON
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My mother and I came here to shop at the Birch Run outlets just before black Friday. It was a nice stay. our room had two queen size beds that were very comfortable. the rate was very reasonable and we even enjoyed the hot tub for the night. the breakfast was adequate and we were happy when we left. check... More

Was this review helpful? Yes 1
Aurora, Canada
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

This hotel defines "bang for the buck." The location was great (across from an outlet mall), the room is a little small but it was clean and the employees were helpful and friendly. The breakfast was a little "generic" but what do you expect from a room that costed ~$140 USD for two nights. I also loved the free wifi;while... More

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London, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

March 2014 This was our 6th time for staying at the country inn.We keep going back. Andy and staff great rooms and bathroom clean breakfast very good location excellent lobby appearance very pleasing with coffee, internet,fruit and paper.

Was this review helpful? Yes 1
Allen Park, Michigan
1 review
1 of 5 stars Reviewed March 4, 2014

My daughter and I were very disappointed with this hotel. We will never stay here again. Our room was filthy! There was hair on the pillow case and the duvet cover had a lot of stains on it. We were afraid to sleep in the bed, so we asked the front desk for clean sheets and changed them ourselves. She... More

Was this review helpful? Yes
9896248000, General Manager at Country Inn & Suites By Carlson, Birch Run, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We are currently changing out th e tile... More

Monroe, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2014

The Country Inn & Suites is an excellent place to stay. Walking into the lobby, the atmosphere is very pleasing and the staff is always pleasant and willing to make your stay pleasurable. The suite we stayed in had new tiling and the beds are very comfortable. Rooms are always very clean and breakfast offers many choices - something for... More

Was this review helpful? Yes 1
Frederic, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

Excellent place to stay. Comfortable, reasonable and great location. Staff is over the top, they make you feel a home when your away from home. Units are in the process of an upgrade, the place was already good now it's gonna be "WOW"!!!!!!

Was this review helpful? Yes 2
Chesterfield, Michigan
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2014

From the moment we walked into the hotel until we left the service was exceptional. My husband and I took a group of exchange students to Frankenmuth and the outlet mall. Melissa at the front desk was very friendly and accommodating through out our stay. The lobby was inviting and friendly, the rooms were very clean and spacious. I would... More

Was this review helpful? Yes 3

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Additional Information about Country Inn & Suites By Carlson, Birch Run

Also Known As:
Country Inn & Suites By Carlson, Birch Run Hotel Birch Run
Country Inn & Suites By Carlson, Birch Run Hotel
Country Inn And Suites By Carlson, Birch Run
Country Inn Birch Run
Birch Run Country Inn
Address: 12112 South Beyer Road, Birch Run, MI 48415
Phone Number:
Location: United States > Michigan > Birch Run
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Birch Run
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Birch Run 2.5*
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