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All 4 Big Rapids hotels

Super 8 Big Rapids MI

2.0 of 5 Motel   |   845 Water Tower Road, Big Rapids, MI 49307
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Ranked #4 of 4 Hotels in Big Rapids
A recent review
5 of 5 stars reviewed 5 days ago
paul m Muskegon, Michigan
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147 reviews from our community

Traveler rating
    19
    30
    41
    32
    25
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76
16
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Muskegon, Michigan
1 review
5 of 5 stars NEW

I have stayed at this hotel multiple times and have never had a problem. The staff are always courteous, and they are willing to work with you. I see where some folks have had a bad experience, my rooms have always been clean,and the noise level has never been a problem. I am sorry for those folks who had a... More 

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Grand Haven, Michigan
1 review
2 of 5 stars Reviewed 5 days ago NEW

The staff was not friendly and would respond in a rude manner to any questions or concerns. The hotel, inside, looked like it needs some repairs to the carpet, furniture, bathroom and vanity area. The coffee pot did not work, but I did not ask for help because of how rude the staff was. They appeared to be annoyed when... More 

Review collected in partnership with Super 8

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Escanaba
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

The heater in the room was so loud, that you couldn't sleep. Everytime it kicked on it would wake you up. 5 degrees outside, it kicked on all the time.

Review collected in partnership with Super 8

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Kimball, Michigan
1 review
2 of 5 stars Reviewed 1 week ago

We chose to stay at the hotel as this was the only hotel with vacanies for the dates we intended to stay. The room needed a thourough cleaning. and smelled stale. The exhaust fan did not work in the room and I would believe that that is the reason for the stink. The bathroom was small and laid out poorly.... More 

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Bricktown, New Jersey
2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

management did nothing to address noise issues. They even accused me of lying because they didn't believe me. They said hotels typically have pools open to 11 pm which is grossly false! I couldn't sleep with the unbearable noise do I checked out at 11:30 pm snd they wouldn't entertain giving me a partial credit for the day. Denied! Will... More 

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LUTHER
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great comfort even going to the hospital to have tests done. Super location. Didn't get to eat or enjoy the pool

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Mehul P, Manager at Super 8 Big Rapids MI, responded to this review

Thank you for sharing this five star review of our comfort and service. I am glad that you enjoyed the value and the convenient location of our hotel! We look forward to serving you again! More 

Romeo, Michigan
1 review
3 of 5 stars Reviewed 5 weeks ago

I have stayed in 5 star and some zero star hotels. I have traveled a lot from luxury cruises to camping. At this location The pool is always decent. Never crystal clean but never filthy. Yes tiles are missing in the hot tub. It's falling apart aesthetically, but it works. The free breakfast is convenient, has a waffle maker, and... More 

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Mehul P, Manager at Super 8 Big Rapids MI, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. While I am glad you do see it as a good value for your money and that you do intend to return, I am very saddened to hear that we did not achieve our ultimate ambition of surpassing your... More 

Mesa, Arizona
1 review
3 of 5 stars Reviewed January 25, 2015

Large gap around door. The window screen had been pried off from the outside. Ash container just outside the rear entrance was full and over flowing. It was real appealing, plus full of melted snow/ice/rain.

Review collected in partnership with Super 8

Was this review helpful? Yes
Mehul P, Manager at Super 8 Big Rapids MI, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope to see... More 

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Additional Information about Super 8 Big Rapids MI

Address: 845 Water Tower Road, Big Rapids, MI 49307
Phone Number:
Location: United States > Michigan > Mecosta County > Big Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Big Rapids MI 2*
Number of rooms: 52
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Also Known As:
Super 8 Big Rapids
Super Eight Big Rapids
Big Rapids Super 8
Big Rapids Super Eight

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