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Super 8 Big Rapids

2.0 of 5
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845 Water Tower Road, Big Rapids, MI 49307
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1 room 1 guest
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Super 8 Big Rapids
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181 Reviews from our TripAdvisor Community

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Traveler rating
    26
    39
    46
    39
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
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  • All months
    (181)
  • Mar-May only
    (37)
  • Jun-Aug only
    (55)
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    (39)
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Prescott, Michigan
1 review
1 of 5 stars Reviewed yesterday NEW

The pool was very cold and the hot tub was not hot. Only 2 jets worked in the hot tub and it was "l" shaped so it needed more to work properly. The breakfast was all carbs so not a good meal for diabetics. The best part of my stay was the bbed-extremely comfortable. If I was short, I would... More 

Review collected in partnership with Super 8

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Dearborn, Michigan, United States
1 review
1 of 5 stars Reviewed yesterday NEW

I don't recommend his hotel to any one, the room was not clean, the towels were torn and old, there was strong smoking smell in the hallways even though it is supposed to be a non-smoking hotel. The sink in the room we were in stopped draining, I contacted the hotel front disk whom spend 5 hours till they finally... More 

Review collected in partnership with Super 8

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Travelers are raving about these Big Rapids hotels

Holland MI
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Located across from the university entrance. clean, quiet and wou9ld stay again on my next trip in the area.

Review collected in partnership with Super 8

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Burtchville, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

Rooms were clean and breakfast area also. Staff was friendly and had no problems in and out. Security doors opened without key, not good.

Review collected in partnership with Super 8

Was this review helpful? Yes
Mehul P, Guest Relations Manager at Super 8 Big Rapids, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Your comments on how we can further improve upon the guest experience are also very helpful to us. It means a lot to us to be such an important part of your family events and we thank you for sharing your experience! More 

Canton, Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Traveling Michigan in August requires hotel reservations, which I have learned the hard way. After stopping at or calling many hotels, I was able to get the last room at this hotel. It was clean and accommodated two couples with the king size beds. I feel the rate of $140 per night was a bit more than the quality of... More 

Was this review helpful? Yes
Mehul P, Guest Relations Manager at Super 8 Big Rapids, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. I am excited to hear that we have been an important part of your travel convenience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area. More 

Mt. Washington
1 review
3 of 5 stars Reviewed 1 week ago

Love the bed. Shower didn't work well. Shower curtain didn't do it's job. Many lights inop. No paper or pen in room. Desk clerks we're very nice. Fruit needed go be fresher and washed. Overal breakfast presentation was unappealling.

Review collected in partnership with Super 8

Was this review helpful? Yes
Mehul P, Guest Relations Manager at Super 8 Big Rapids, responded to this review

We appreciate your rating of our hotel’s nice clerks, though I do apologize for any inconveniences that you experienced such as our bathroom shower, curtains, and light. I hope that your next visit will be even better. We hope that during your next stay, your expectations will be far surpassed! More 

Garden City, Michigan
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

hot tub luke warm, very little jet action and large amount of chemical granules on bottom, pool very cold-temp may be 70 degrees. although front desk persons were friendly they were not available when needed-everytime

Review collected in partnership with Super 8

Was this review helpful? Yes
Mehul P, Guest Relations Manager at Super 8 Big Rapids, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. We greatly appreciate your time in bringing a number of important matters to light and we hope that you... More 

Flint, Michigan
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed here on two separate occasion for business. The first time I stayed my room was decent and just had the usual wear and tear on the furniture which is usual for a lower priced hotel. The one thing I did not like was the front desk seemed like it was never staffed. Always had to call on the... More 

Was this review helpful? Yes
Mehul P, Guest Relations Manager at Super 8 Big Rapids, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. Know that your voice is very important to us and we are addressing each of the concerns that you've raised in an effort to... More 

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