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All 4 Big Rapids hotels

Holiday Inn Big Rapids

3.0 of 5 Hotel   |   1005 Perry St., Big Rapids, MI 49307
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Holiday Inn Big Rapids
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Ranked #3 of 4 hotels in Big Rapids
A recent review
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48 people have reviewed this hotel

Traveler rating
    10
    14
    11
    5
    8
See reviews for
11
5
4
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Grand Rapids MIchigan
Top Contributor
137 reviews 137 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They were in the middle of a remodel. So if I were the type to complain about the issues related to it I could however they were so good about calling the room to verify that I had everything I needed. Who does that these days, good job Holiday Inn it shows you really do care about your customers. When... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings OTBS32, Thank you so much for the wonderful review. It is great to hear that our staffs dedication to guest satisfaction was noticeable. We are close to the end of our remodel and hope that you will stay with us again after the project is completed to enjoy all the refreshed items. We will share your comments with our... More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

I was a guest speaker for the Annual Big Rapids Festival of the Arts in February, and they had me stay 5 nights at the Holiday Inn, mostly because it it one of the few hotels in town that has a restaurant in the facility. Being a Tripadvisor user, I was a tad hesitant after reading some of the older... More

Was this review helpful? Yes 1
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Justin_Locke, We thank you for such a wonderful review. We hope that you will return to us again next year during the Arts festival so that you can see our finished project inside and out. It is great to hear that the staff was able to meet your needs at provide you such excellent service. More

Grand Rapids, MI
Top Contributor
60 reviews 60 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 19, 2014

In town for a hockey tournament. The staff treated us all very well. The rooms are clean and comfortable. A large lobby with coffee and tea. Another large lobby in front of the restaurant, made it nice for the team to hang out between games. We were never made uncomfortable for being a hockey team as we have been at... More

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Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

kimbill97, Thank you for the wonderful review. We are glad to hear you were able to take advantage of our public spaces for your teams needs and that you enjoyed our newly renovated rooms. We look forward to hosting your team again in the future! More

Big Rapids, Michigan
1 review
5 of 5 stars Reviewed February 14, 2014

I am on a long term work assignment and have stayed here at HI Big Rapids for over a month. What a wonderful place. The staff makes me feel at home and go out of their way to make sure everything is perfect. From the time I walk through the front door until I go to the restaurant for dinner,... More

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Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Randy R, Thank you for the kind words about your recent stay with us. We are excited to hear that our room renovations have been a success. We look forward to hosting you again in the near future. More

Big Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2014

I am traveling through for work and I’m not one to write reviews but this place needs a great review!! • The rooms are all newly remodeled up to date and CLEAN!! • The pool is a big indoor pool with a hot tub also very CLEAN!! • The restaurant/bar has a good selection of beer and food. • The... More

Was this review helpful? Yes 1
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Dear THD40, Thank you very much for the great review. Our renovations are continuing, but it is wonderful to read that the improvements are being noticed. We look forward to hosting you again very soon. More

White Cloud, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2013

You walk in there's a nice large lobby to sit and relax when waiting for friends to meet you. The staff is very friendly and helpful when checking in. There's a large pool and hot tub right by the elevator . The rooms are nice size unless you get a corner room. The beds were very comfy and has a... More

Was this review helpful? Yes 1
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Wendy F, Thank you for the great review. We are pleased you had such a wonderful experience, and we hope to see you again soon! More

Traverse City, Michigan
Top Contributor
239 reviews 239 reviews
39 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed November 19, 2013

My wife and I stayed there while attending an FSU hockey game on campus. The hotel is clean, the staff friendly, and the rooms fairly quiet--surprisingly so given the was a kid's hockey tournament also in town that had a bunch of 10 year-olds staying in the rooms surrounding us. Initially our room was not ready (at 4pm) as the... More

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Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings MongoSchwartz, Thank you for your recent stay with us. We appreciate your understanding and patience with regards to your room not being available at the posted check in time. It is great to hear you had a chance to enjoy our Sporting News Grill during your visit and we look forward to hosting you again in the future. More

Madison Heights, Michigan
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 15, 2013

I have business in Big Rapids that takes me to town two or three times per year. I have always stayed here more so because I am a Holiday Inn priority club member than because it is the best place to stay. The property is definitely older and as such a bit dated. They are currently doing some work on... More

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Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings CPAExplorer, We would like to thank you for your recent stay and feedback. Your comments have been shared with the staff. The property is starting renovations on the Guest Rooms and Conference Areas shortly which will include replacement of all furniture, fixtures, and wall coverings. We look forward to hosting you again soon. More

UP
Top Contributor
61 reviews 61 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 28, 2013

We just stayed at this hotel for two nights while moving my daughter. The rooms are OK. They are renovating the hotel so maybe it will be better once they do this. The rooms were clean and the staff was friendly, minus the person that brought us new pillows. The person just handed my son the pillows and scowled at... More

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Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings kutchej, Thank you for your recent stay with us. We at the Holiday Inn Big Rapids appreciate all feedback that our guests give us. It is unfortunate that one of our staff members was less than cordial and we will be sure to address this to all staff members so it does not happen in the future. We are... More

Dallas, Texas
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed July 30, 2013

So this is a review of Room 223, and Room 223 only. As an FYI, it is also all that I saw or used when I was at the Holiday Inn. I come to Big Rapids after the first of three days of a 300 mile charity bike ride. I do this every year. In previous years I have stayed... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

dukefan2331, The staff and I would like to thank you for your recent stay. It is very unfortunate that it was less than satisfactory. I would like to take this opportunity to address a the items you directed to us directly. It is true that there is a unit outside of this room, unfortunately during construction of the hotel originally... More

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Additional Information about Holiday Inn Big Rapids

Also Known As:
Holiday Inn Big Rapids Hotel
Holiday Inn Big Rapids Hotel Big Rapids
Big Rapids Holiday Inn
Address: 1005 Perry St., Big Rapids, MI 49307
Phone Number:
Location: United States > Michigan > Mecosta County > Big Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Big Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Big Rapids 3*
Official Description (provided by the hotel):
The Holiday Inn Big Rapids is the Big Rapids hotel of choice and is located on the campus of Ferris State University. Our four story, full service hotel offers 118 guest rooms and suites. Enjoy our relaxing indoor pool and whirlpool. Our hotel and conference center features free high-speed wireless Internet and an 18 hole Katke Golf Course on the Holiday Inn Hotel, Big Rapids property. Additionally, the Holiday Inn features 18,000 square feet of meeting space with ballroom seating for 500 for sit down meal functions. Sporting News Grill, located on site, is available for room service. Come visit the best Big Rapids hotel! ... more   less 
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