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All 4 Big Rapids hotels

Holiday Inn Big Rapids

3.0 of 5 Hotel   |   1005 Perry St., Big Rapids, MI 49307
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Ranked #3 of 4 Hotels in Big Rapids
A recent review
4 of 5 stars reviewed 3 weeks ago
Monotherm3408 Detroit, Michigan
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60 reviews from our community

Traveler rating
    12
    21
    12
    7
    8
See reviews for
14
5
4
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Detroit, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago

Stay at this Hotel frequently -on business. Has nice and clean pool plus hot tub. Renovated rooms with a clean, modern and tasteful interior - large and very good mattresses. Service is always friendly and helpful. Fantastic views from 2nd floor towards West side overlooking National Park and sun sets. Restaurant/Sports Bar: (for US) unusually good chef - knows how... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Monotherm3408, Thank you for the great review. We are pleased that our renovations have been so well received. It is great to hear that the Sporting News Grill food and service has created such a positive experience for you. We look forward to have you stay with us again. More

Manchester, NY
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2014

We recently stayed for 2 nights at the Holiday Inn. We had stayed many times in the past and were happy to find the facility and rooms had been renovated. It always was a good place to stay but we pleased by the improvements to the rooms. Good price, good location. The restaurant on premises has always been a plus... More

Was this review helpful? Yes 2
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings fenwaybill, Thank you for the wonderful review. We are pleased that our recent renovations were received so well. We look forward to having you stay with us again. More

Albuquerque, New Mexico
1 review
2 of 5 stars Reviewed October 11, 2014

I stayed here a few months ago and while the decor looks decent and somewhat updated the terrible service in the restaurant and the questionable front desk staff made this a place I will avoid in the future. The restaurant was slow and seemed to be less than minimally staffed for a dinner service. The place was about 3/4's full... More

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Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

JHaw76, Thank you for your review concerning your stay with us in August. It is upsetting to hear that your experience was not positive with us. We value guest feedback such as yours to help our team grow in service and operational direction. We will share your comments with our department heads and make sure that these items have been... More

1 review
5 of 5 stars Reviewed September 9, 2014

This is one of the best hotels around. Went to the new managers reception and enjoyed the ambiance. I have stayed at many holiday inns and found this tone an awesome atmosphere. Angie was very friendly and did an outstanding job at making me feel at home. I highly recommend it.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings R Z, Thank you for the wonderful review. We are pleased that the Managers Reception on Tuesdays has been so well received. We will pass along your comments to Angie as well. We look forward to hosting you again in the near future. More

Avon Lake, Ohio
1 review
4 of 5 stars Reviewed September 9, 2014

Alex was extremely helpful during my check-in. Very close to everything in town and shares a parking lot with golf course/range. Only issue would be that the shower heads are a little low and the ice machine on my floor wasn't working. However, they had a sign telling stating as much and which floors had ice machines. Only 15 minutes... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Hooverinohio, Thank you for the great review. We are pleased that Alex provided you with such excellent memorable service, we will certainly pass along your comments to him. Thank you for the comments regarding our shower heads we will research a solution for this issue. We hope to see you again in the near future. More

Reed City, Michigan
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 4, 2014 via mobile

Nice hotel with clean rooms but getting kinda run down, especially the pool area and halls. They were having some issues with the restaurant but it seems nice now and is newly renovated. Conference rooms are very big and nicely done for weddings and such. Golf course is exceptional.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Scott G, Thank you for the review from your stay with us in January. You will be happy to know that our renovations on the guest rooms and hallways are now complete and feature a more modern theme. We look forward to hosting you again in the future. More

Marquette, MI
Top Contributor
138 reviews 138 reviews
71 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed August 25, 2014

In town to drop off our Freshman at FSU, HIBR was the only hotel with rooms available at a late booking. Probably because it was $150 a night. That being said... Room was clean, and has an 'always on' fan option which I like. Bed was one of the best I have slept on in a non-luxury hotel. Free wifi,... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Thank you for the response. We are glad to hear that you enjoyed our updated facility. The Holiday Inn is a full service hotel that allows the guest to order a breakfast made to your liking. We hope that you allow us to host you again in the future. More

Toronto, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 17, 2014

Stayed one night and hotel met our expectations. Friendly and efficient at check in. Comfortable and clean room. Complementary Wifi worked well as expected. Bed was very comfortable. Air conditioning worked well.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Habsgohabs, Thank you for the wonderful review. We are pleased that your stay was a positive experience and that our staff were efficient and friendly. We look forward to having you stay with us again. More

LaGrange, Indiana
1 review
5 of 5 stars Reviewed July 10, 2014

Let's start with the entry. It is open, spacious, and very welcoming. They have moved the smoking area away from the front door allowing for a pleasant entrance. It is also appealing even to a finicky traveler. Moving to the check-in area there are friendly faces to assist with getting rooms. Alex and Hannah have proved most beneficial with anything... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Andy S, Thank you for such a great review, we are pleased to read that our hotel's recent renovations. We will pass along your comments regarding Alex, Hannah, Nyssa, and G'ne for their memorable service. We look forward to hosting you again in the future. More

Banos, Ecuador
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 6, 2014

We had a good trip, we thought breakfast was included in price however it wasn't next time I'll eat the "The Rock Cafe " on campus. Pool was nice however the hot tub doesn't work. Our first room air-conditioning unit was broken so they moved us to a new room. I'd stay again and the staff was great to work... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Scott B, Thank you for the review. We are currently addressing the problem with our spa and hope to have it operational very soon. I am sorry to hear that A/C in your first room did not operate properly, however it is good to read that the staff did give you alternative accommodations. In the future you can book... More

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Additional Information about Holiday Inn Big Rapids

Address: 1005 Perry St., Big Rapids, MI 49307
Phone Number:
Location: United States > Michigan > Mecosta County > Big Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Big Rapids 3*
Number of rooms: 118
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Also Known As:
Holiday Inn Big Rapids Hotel Big Rapids
Big Rapids Holiday Inn

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