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Holiday Inn Big Rapids

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1005 Perry St., Big Rapids, MI 49307
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1 room 1 adult
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Holiday Inn Big Rapids
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85 Reviews from our TripAdvisor Community

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Lawrenceville, GA
Level Contributor
99 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first stay at this hotel and it won't be my last. The hotel is well located with plenty of parking. The restaurant was very good. I n fact I ate there every evening. The room was nice and the bed was comfortable. The noise level was a little higher than I am used to.I normally stay at... More 

Helpful?
Thank youcan2
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings youcan2, Thank you for taking a moment to review your recent stay with our hotel. We are pleased you were able to take advantage of all the hotel resources and found them to be excellent. We look forward to hosting you again in the future and will share you comments with the staff and leadership. More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

WiFi would connect but could not watch YouTube or netflix, have kids so had to use my data. Called Friday night got blown off and tech hung up because the phone was static. Hot tub tub only 1 jet worked, manager gave me a fake smile and said they would look into and have tech call and maintainence look into... More 

Helpful?
Thank Louis A
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Louis A,, Thank you for taking a moment to review your recent stay with us. We will use your input to alert our provider to the needs of out guests. We will share your comments with the staff and leadership. More 

Travelers are raving about these Big Rapids hotels

Newburgh, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

From the minute we walked in, after driving 14 hours, we were greeted by Brenna H. with a smile and a proper greeting. She made our 2 day stay wonderful simply by knowing the answers to simple questions about Big Rapids. The Hotel was clean and all staff we encountered was smiling and courteous. What a pleasure! Thank you Brenna!

Helpful?
Thank PHIL R
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Phil R, Thank you for taking a moment to review your recent stay. We are pleased to read that Brenna provided such great, memorable service during your stay. We will share your comments with the staff and leadership. We look forward to hosting you again. More 

Mancelona, Michigan
1 review
5 of 5 stars Reviewed December 4, 2015

The hotel has made numerous improvements that make for a clean, comfortable stay with attached sports bar and close location to university and local restaurants. Excellent hospitality service provided by the front desk staff, particularly Alex. Keep up the good work!

Helpful?
Thank John D
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings John D, Thank you for taking time to review your recent stay. We are pleased that Alex provided you such wonderful and memorable guest service. We look forward to hosting you again. More 

Berkeley, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 7, 2015

nice stay in upper floor, but no fridge or microwave, breakfast was good, and the school is very close by. Big rapids is nice place to live it looks like , and maybe you should all move there somedaycsoon

Helpful?
Thank jibjab b
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings jibjab b, Thank you for reviewing your recent stay in our hotel and beautiful city. We will share your comments with the staff and leadership. More 

St. Marys, Canada
1 review
5 of 5 stars Reviewed October 28, 2015

The room was very clean, updated and excellent hospitality, especially Abe he is an excellent employee who went above and beyond. Close to shopping and university. Food was good at the sports pub.We would definitely book at this hotel again.

Helpful?
Thank zoie878
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings zoie878, Thank you for taking a moment to review your recent stay with our hotel. We are pleased that Abe delivered such excellent guest service. We will share your comments with the staff and leadership. We look forward to hosting you again. More 

1 review
5 of 5 stars Reviewed October 27, 2015 via mobile

Abe was an amazing host!! He has the Best attitude I have seen for a hotel customer service rep in a long time!! Thank you! It was a pleasure staying at your facility and would definitely come again! Dan

Helpful?
Thank Dan M
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Dan M, Thank you for taking a moment to review your recent stay with us. We are pleased that your experience was great and are proud that Abe provided you with such excellent service. We will share your comments with the staff and leadership. More 

Ontario
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 27, 2015

We had a visit to Ferris State University and stayed for the weekend at The Big Rapids Holiday Inn. Rooms were basic but clean. Unfortunately no refrigerator. Decent indoor pool. Exceptional hospitality shown by Staff person Ab on Saturday night who kindly offered our group a spot in the lobby to socialize, called us cabs etc. Decent food offered at... More 

Helpful?
Thank kluvs2travel
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings kluvs2travel, Thank you for taking a moment to review your recent stay with our hotel. We are pleased that read that Abe provided such excellent customer service during your stay. We will share your comments with the staff and leadership and look forward to hosting you again in the future. More 

Weidman
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 18, 2015 via mobile

Stayed here for a couple nights, used to drive by it all the time thinking it would be all outdated. I was wrong! It's a really nice hotel, comfortable beds and a great staff! Sporting News restaurant located inside. BWW and Applebee's are just across the street. Will stay here again!

Helpful?
Thank mhiykmeel
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings mhiykmeel, Thank you for taking a moment to review your recent stay with us. We are pleased that your experience was wonderful. We look forward to hosting you again. More 

Gaylord, Michigan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 14, 2015

The rooms were very well decorated and clean the bathrooms were clean and everything was top-notch. I booked 2 rooms for a family reunion and feel I made a great decision to stay there - we had breakfast in the morning and was very happy with that as well. Will definitely stay there again if the need arises again.

Helpful?
Thank KathyJF
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings KathyJF, Thank you for taking a moment to review your recent stay with us. We are pleased that your experience was so memorable. We will share your comments with the staff and leadership. More 

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