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Holiday Inn Big Rapids

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1005 Perry St., Big Rapids, MI 49307
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Holiday Inn Big Rapids
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73 Reviews from our TripAdvisor Community

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Traveler rating
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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1 review
4 of 5 stars Reviewed yesterday NEW

I stayed in one of the recently renovated rooms for a week. It was very nice. I loved the huge shower with glass doors. The bed and pillows were very comfortable. The staff were accomodating and friendly.

Was this review helpful? Yes
Chesterfield, Michigan
Level Contributor
263 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Redoing entire hotel. Rooms were clean and large. Air conditioning worked well. Ice machine worked well Staff was friendly and quick at front desk. Connected to conference center and sports bar. Large parking lot. Very close to Ferris State.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings PeonisSunDog, Thank you for taking time to review your recent stay with our hotel. We will pass along your comments to the staff and leadership. More 

The Villages, Florida
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night for a wedding in Big Rapids. The hotel is close to the highway with easy access and many restaurants. The bed was fine. room was clean. Friendly staff. i would stay again if in the area.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings doronbron, Thank you for taking a moment to review your recent stay with us. We are very pleased you enjoyed our hotel. We will share your comments with the staff and leadership. We look forward to hosting you again. More 

highland,mi
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 26, 2015

Stayed here for one night. Close to highway, easy access. Bed was fine, pillows were like giant marshmallows and very uncomfortable. Friendly staff, would use again if necessary. Didn't use pool or restaurants. Quiet in room, loud an conditioner.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings MaryAnn M, Thank you for taking a moment to review your recent stay with us. We are pleased you enjoyed the hotel and will forward your comments to the leadership and staff. More 

Chicago, Illinois
2 reviews
3 of 5 stars Reviewed June 17, 2015

I've stayed previously while visiting Ferris State and was very pleased and returned again. The staff was friendly and check-in went well. I choose this hotel because they do not accept pets (not a fan of hotels that accept pets-my person choice). Would've been 5 stars if the bed skirt didn't have stains and the comforter had cheese stains. Other... More 

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Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings L4L, Thank you for taking time to review your most recent stay. We apologize for the cleanliness issues you encountered and will take steps to rectify this situation immediately. We thank you for your feedback and look forward to hosting you again. More 

Dearborn, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Neat the campus of Ferris State University very clean and location is close to freeway and restaurants. Although had no breakfast did have coffee in lobby and a restaurant. Nice size pool and hot tub but because hotel is near the campus it was very busy.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings, Thank you for taking a moment to review your recent stay with us. We will share your comments with the staff and management. More 

Pinckney, Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 26, 2015

Very nice stay. The new remodel is nice. The beds are super comfy. A nice place to stay if coming up for canoe trips. Historical down town for a good time. Ferris state is a mile away for those coming up to visit the kids. Having a restaurant on sight is helpful.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Tom D, Thank you for taking a moment to write a review regarding your recent stay. We are pleased that your experience was wonderful and memorable. We will pass along your comments to the staff and look forward to hosting you again. More 

Findlay
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 19, 2015

This hotel was very nice but the best thing was the staff VERY friendly and helpful ! The desk help were friendly and fast and the room service people were very friendly and gave us info on some local places to eat,The Hotel was very nice and clean also,pool looked nice although we didn't use it and the restaurant was... More 

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Tim W, Thank you for taking a moment to review your recent stay with us. We are pleased that our staff provided you with such excellent service. We will pass along your comments to all staff members. We look forward to hosting you again. More 

Vancouver, British Columbia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 18, 2015

Stayed for one night while visiting Ferris State University. Hotel was very quiet and well located next to Ferris State. Nice clean rooms and friendly staff. Restaurant was good, very friendly server. Would come back again.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Anmore1115, Thank you for taking time to write a review regarding your stay. We are pleased that your experience was wonderful. We will pass along your comments to the staff. We look forward to hosting you again in the future. More 

Dexter, Michigan
1 review
3 of 5 stars Reviewed February 20, 2015

Stayed at the hotel the night before a visit to Ferris St. for my daughter. Hotel was clean and recently remodeled so that was nice. Front desk staff was friendly. Room keys only worked intermittently - not sure what the problem was but we arrived at 10pm and left in the morning so we didn't really worry about it too... More 

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings AL_From_MichiganDexter, Thank you for the review. We sincerely apologize for the experience at our restaurant and have passed along your comments to the management and staff to ensure this will not happen again. More 

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