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Holiday Inn Big Rapids

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1005 Perry St., Big Rapids, MI 49307
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Holiday Inn Big Rapids
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76 Reviews from our TripAdvisor Community

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Traveler rating
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    25
    18
    7
    8
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6
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gaylord, Michigan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms were very well decorated and clean the bathrooms were clean and everything was top-notch. I booked 2 rooms for a family reunion and feel I made a great decision to stay there - we had breakfast in the morning and was very happy with that as well. Will definitely stay there again if the need arises again.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings KathyJF, Thank you for taking a moment to review your recent stay with us. We are pleased that your experience was so memorable. We will share your comments with the staff and leadership. More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Holiday Inn's tend to have very good reviews. I am not sure why. I have consistently found mediocrity in with this chain. This is no exception. It is true the hotel is currently finishing up renovations which probably cost big bucks. Still, I was not impressed. This may be in part because all of the hotel prices on the western... More 

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings dougandivy, Thank you for taking a moment to review your recent stay with us. We will share your comments with the staff, leadership, and ownership. More 

Alpena
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went with a family of 5, and had a king room with a pull out couch. The room was extremely clean. Also, it was nicely chilled, being it was very hot outside. The staff were superb, catering to us when we needed it, and we did! (We called front desk for an extra blanket, tooth brush, deoderant that was... More 

Was this review helpful? Yes
Eric V, Manager at Holiday Inn Big Rapids, responded to this review

mrsBalpena, Thank you for taking a moment to review your recent stay with our hotel. We are pleased you had such a wonderful experience. We are investigating your comments regarding the spa. We will pass along your comments to the staff and leadership. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed in one of the recently renovated rooms for a week. It was very nice. I loved the huge shower with glass doors. The bed and pillows were very comfortable. The staff were accomodating and friendly.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Meghan M, Thank you for taking a moment to review your recent stay with us. We will share your comments with the staff and leadership. More 

Chesterfield, Michigan
Level Contributor
271 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed July 25, 2015

Redoing entire hotel. Rooms were clean and large. Air conditioning worked well. Ice machine worked well Staff was friendly and quick at front desk. Connected to conference center and sports bar. Large parking lot. Very close to Ferris State.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings PeonisSunDog, Thank you for taking time to review your recent stay with our hotel. We will pass along your comments to the staff and leadership. More 

The Villages, Florida
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 8, 2015

Stayed here for one night for a wedding in Big Rapids. The hotel is close to the highway with easy access and many restaurants. The bed was fine. room was clean. Friendly staff. i would stay again if in the area.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings doronbron, Thank you for taking a moment to review your recent stay with us. We are very pleased you enjoyed our hotel. We will share your comments with the staff and leadership. We look forward to hosting you again. More 

highland,mi
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 26, 2015

Stayed here for one night. Close to highway, easy access. Bed was fine, pillows were like giant marshmallows and very uncomfortable. Friendly staff, would use again if necessary. Didn't use pool or restaurants. Quiet in room, loud an conditioner.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings MaryAnn M, Thank you for taking a moment to review your recent stay with us. We are pleased you enjoyed the hotel and will forward your comments to the leadership and staff. More 

Chicago, Illinois
2 reviews
3 of 5 stars Reviewed June 17, 2015

I've stayed previously while visiting Ferris State and was very pleased and returned again. The staff was friendly and check-in went well. I choose this hotel because they do not accept pets (not a fan of hotels that accept pets-my person choice). Would've been 5 stars if the bed skirt didn't have stains and the comforter had cheese stains. Other... More 

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings L4L, Thank you for taking time to review your most recent stay. We apologize for the cleanliness issues you encountered and will take steps to rectify this situation immediately. We thank you for your feedback and look forward to hosting you again. More 

Dearborn, Michigan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Neat the campus of Ferris State University very clean and location is close to freeway and restaurants. Although had no breakfast did have coffee in lobby and a restaurant. Nice size pool and hot tub but because hotel is near the campus it was very busy.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings, Thank you for taking a moment to review your recent stay with us. We will share your comments with the staff and management. More 

Pinckney, Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 26, 2015

Very nice stay. The new remodel is nice. The beds are super comfy. A nice place to stay if coming up for canoe trips. Historical down town for a good time. Ferris state is a mile away for those coming up to visit the kids. Having a restaurant on sight is helpful.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Tom D, Thank you for taking a moment to write a review regarding your recent stay. We are pleased that your experience was wonderful and memorable. We will pass along your comments to the staff and look forward to hosting you again. More 

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