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All 4 Big Rapids hotels

Holiday Inn Big Rapids

3.0 of 5 Hotel   |   1005 Perry St., Big Rapids, MI 49307
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Holiday Inn Big Rapids
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54%
Ranked #3 of 4 hotels in Big Rapids
A recent review
4 of 5 stars reviewed 1 week ago
Habsgohabs Toronto, Canada
  • Overview
  • Reviews (53)
  • Photos (27)
  • Amenities
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  • Room tips (8)
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53 people have reviewed this hotel

Traveler rating
    11
    17
    11
    6
    8
See reviews for
12
5
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night and hotel met our expectations. Friendly and efficient at check in. Comfortable and clean room. Complementary Wifi worked well as expected. Bed was very comfortable. Air conditioning worked well.

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Habsgohabs, Thank you for the wonderful review. We are pleased that your stay was a positive experience and that our staff were efficient and friendly. We look forward to having you stay with us again. More

LaGrange, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

Let's start with the entry. It is open, spacious, and very welcoming. They have moved the smoking area away from the front door allowing for a pleasant entrance. It is also appealing even to a finicky traveler. Moving to the check-in area there are friendly faces to assist with getting rooms. Alex and Hannah have proved most beneficial with anything... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Andy S, Thank you for such a great review, we are pleased to read that our hotel's recent renovations. We will pass along your comments regarding Alex, Hannah, Nyssa, and G'ne for their memorable service. We look forward to hosting you again in the future. More

Banos, Ecuador
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a good trip, we thought breakfast was included in price however it wasn't next time I'll eat the "The Rock Cafe " on campus. Pool was nice however the hot tub doesn't work. Our first room air-conditioning unit was broken so they moved us to a new room. I'd stay again and the staff was great to work... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Scott B, Thank you for the review. We are currently addressing the problem with our spa and hope to have it operational very soon. I am sorry to hear that A/C in your first room did not operate properly, however it is good to read that the staff did give you alternative accommodations. In the future you can book... More

Charleston, South Carolina
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Customer service is decent here, but the stay is far from desirable. Our room was dirty. Perhaps not filthy, but dirty: hair on the mattress pad, carpets not vacuumed, and (perhaps my favorite) pubic hair on the toilet seat. The employees were nice at check-in/out, but I would not stay here again. Unfortunately, my husband travels here regularly for business,... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings thestallons, I am very disappointed to read about your most recent experience at the Holiday Inn Big Rapids. I will review your posting with the entire staff and we will address these issues that brought to light here. I apologize for the condition of your room and ask that you contact me at your convenience via my email vert@ahm-hotels.com... More

Travelers are raving about these Big Rapids hotels

Detroit, Michigan
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 30, 2014

Located very near Ferris State U and an accompanying golf course, this property is easy to find. It is still in the process of being renovated, but appears very close to being completed. I was a bit taken aback by the overwhelming smell of chlorine from the indoor pool as we checked in (check in was smooth, the front desk... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Dear mrober24, Thank you for the great review. We will investigate the chlorine odor that you described and make sure that our system is functioning correctly. Great to hear you enjoyed your stay and that our Sporting News Grill received great reviews from the locals as well. We look forward to hosting you again in the future. More

Grand Rapids MIchigan
Top Contributor
146 reviews 146 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 7, 2014

They were in the middle of a remodel. So if I were the type to complain about the issues related to it I could however they were so good about calling the room to verify that I had everything I needed. Who does that these days, good job Holiday Inn it shows you really do care about your customers. When... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings OTBS32, Thank you so much for the wonderful review. It is great to hear that our staffs dedication to guest satisfaction was noticeable. We are close to the end of our remodel and hope that you will stay with us again after the project is completed to enjoy all the refreshed items. We will share your comments with our... More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

I was a guest speaker for the Annual Big Rapids Festival of the Arts in February, and they had me stay 5 nights at the Holiday Inn, mostly because it it one of the few hotels in town that has a restaurant in the facility. Being a Tripadvisor user, I was a tad hesitant after reading some of the older... More

Was this review helpful? Yes 1
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Justin_Locke, We thank you for such a wonderful review. We hope that you will return to us again next year during the Arts festival so that you can see our finished project inside and out. It is great to hear that the staff was able to meet your needs at provide you such excellent service. More

Grand Rapids, MI
Top Contributor
63 reviews 63 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 19, 2014

In town for a hockey tournament. The staff treated us all very well. The rooms are clean and comfortable. A large lobby with coffee and tea. Another large lobby in front of the restaurant, made it nice for the team to hang out between games. We were never made uncomfortable for being a hockey team as we have been at... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

kimbill97, Thank you for the wonderful review. We are glad to hear you were able to take advantage of our public spaces for your teams needs and that you enjoyed our newly renovated rooms. We look forward to hosting your team again in the future! More

Big Rapids, Michigan
1 review
5 of 5 stars Reviewed February 14, 2014

I am on a long term work assignment and have stayed here at HI Big Rapids for over a month. What a wonderful place. The staff makes me feel at home and go out of their way to make sure everything is perfect. From the time I walk through the front door until I go to the restaurant for dinner,... More

Was this review helpful? Yes
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Randy R, Thank you for the kind words about your recent stay with us. We are excited to hear that our room renovations have been a success. We look forward to hosting you again in the near future. More

Big Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2014

I am traveling through for work and I’m not one to write reviews but this place needs a great review!! • The rooms are all newly remodeled up to date and CLEAN!! • The pool is a big indoor pool with a hot tub also very CLEAN!! • The restaurant/bar has a good selection of beer and food. • The... More

Was this review helpful? Yes 1
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Dear THD40, Thank you very much for the great review. Our renovations are continuing, but it is wonderful to read that the improvements are being noticed. We look forward to hosting you again very soon. More

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Additional Information about Holiday Inn Big Rapids

Address: 1005 Perry St., Big Rapids, MI 49307
Phone Number:
Location: United States > Michigan > Mecosta County > Big Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Big Rapids 3*
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Also Known As:
Holiday Inn Big Rapids Hotel Big Rapids
Big Rapids Holiday Inn

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Big Rapids is the Big Rapids hotel of choice and is located on the campus of Ferris State University. Our four story, full service hotel offers 118 guest rooms and suites. Enjoy our relaxing indoor pool and whirlpool. Our hotel and conference center features free high-speed wireless Internet and an 18 hole Katke Golf Course on the Holiday Inn Hotel, Big Rapids property. Additionally, the Holiday Inn features 18,000 square feet of meeting space with ballroom seating for 500 for sit down meal functions. Sporting News Grill, located on site, is available for room service. Come visit the best Big Rapids hotel! ... more   less 
Number of rooms
118

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