This is basically the only Priority Club property in the area without having to go down the Grand Rapids or over to Ludington. I’ve stayed her a few times in the past and can always expect the same. The hotel is a bit dated, as well as the rooms. If you are a golfer, the college course is walking distance.... More

Stayed at the Holiday Inn Big Rapids in February 2012, while in town for a hockey tournament with my son. You can see from my other reviews that I am not an overly picky person. A clean, comfortable room at a decent price, and I am happy. I would not stay at this facility again, and would advise you all... More

Staff was very helpful & friendly. Rooms were very clean, plenty of pillows beds comfortable.

I will never stay here again and I will be contacting the corporate office this holiday day inn gives the name a very bad name. Not only did i have to hear dogs barking all night I keep getting harresed by the staff. I was told I was going to get kicked out when it was the people next door... More

Work at a local facility kept me in the hotel for over a mmonth. The folks were very friendly, attentive and respnsive, even adjusted the housekeeping schedule to accomodate my having to sleep days during part of the visit. When my wife came to visit me, they were very attentive to her, as well. The entire staff from desk to... More

I stayed here with my son for a hockey tournament. It is conveniently located to Ferris University and to shopping. The Bennigans served a breakfast buffet but the hash browns were greasy. The waitress was nice enough to have the cook make me some new ones! You can also get 10% discount at that Bennigans at the front desk if... More

I recenty stayed at this holiday inn 7/22-7/23 for my birthday getaway.. I wanted a jacuzzi room which they had so we went for it.. Heres the pros: 1. Very comfertable bed 2. Even more comfertable pillows 3. Clean room 4. Great location Cons: 1.No vending machine to be found and front desk was always busy so we left to... More

Sarah at the front desk was very helpful. Having the Bennigans attached to the hotel was a perk. The only down side of my stay was the housekeepers. Housekeeping is very loud in the morning. They talk to each other even when they arent next to each other(as in a few rooms apart so then they yell to hear each... More

Went to Big Rapids as it is my girlfriend's college town. With not a lot of choices in town, and being a Priority Club Gold member, we picked Holiday Inn. Check-in was a breeze, showed my ID and got the preprinted contract and room keys in less than 30 seconds. Room was large and had a very comfortable bed with... More