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Quality Inn & Suites

Certificate of Excellence
2.0 of 5
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1705 S. State St., Big Rapids, MI 49307
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Best prices for: 1 room 1 guest
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134 Reviews from our TripAdvisor Community

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Traveler rating
    57
    45
    14
    7
    11
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47
30
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • German first
  • Japanese first
  • Any
English first
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    (134)
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    (26)
  • Jun-Aug only
    (52)
  • Sep-Nov only
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Hermansville, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff were fantastic, kind helpful. Could not do enough for us. Very nicely decorate. Very clean. We were there for 2 days. Towels fresh and white. And the mattresses were the best we had ever slept. Even better than our one at home. Husband is thinking of buying one.

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Marshfield, WI
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

To begin with, poor working wi-fi, a tv at times that features a white picture, an electric plug-in by the bathroom sink you have to reset every morning, a floor lamp that was blinking at times, a phone in the room that wasn't working at all either. The small highlights a good night's sleep, a shower and a somewhat decent... More 

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SteveSneider, General Manager at Quality Inn & Suites, responded to this review

We are sorry that your stay was less than perfect. As I understand except for the phone every issue was resolved. The phone is now also resolved. We hope that you will consider coming back and seeing us again. More 

Chicago, IL
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great price, great staff, great breakfast, and great rooms. I really don't know why anyone would stay somewhere else in Big Rapids. This was a great one night stop for us on our way to northern Michigan.

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Raleigh, North Carolina
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Planning on going through Big Rapids, MI, we booked at this hotel. The location was very good.... far from the noise, but close to places to eat. Breakfast was simple but well organized.... easy to eat and run. The price is perfectly matched to their rating and I would certainly would stay there again

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Lansing, MI
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed at this Quality Inn. I am happy to say that we were pleased with our stay. It is an older Quality Inn but has been maintained well. We stayed in a King Suite, and it was very spacious, clean and the bed was comfortable. There were a few cosmetic flaws but for the age... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a week (June 28- Jul 3) Room was clean and spacious. (I booked a king suite) It is a dated facility and could use a facelift. Don't expect the Ritz, but a great value for the price. On the down side, the closet door needed repair. I reported the problem the first day...never repaired. The bathtub had... More 

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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We tried to check-in at 2pm and were told that the room would be ready in 30min. We then decided to have lunch and return for 4. They handed us the keys & were told that the room was ready. When we entered the room, the restroom & bed wasn't done at all. We asked for another room instead as... More 

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Norton Shores, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 29, 2015

Stayed on Sunday, 06/28/15. Clean, quiet, and reasonably priced-$ 71 total. The king size mattress was comfortable, outdoor pool, and love seat couch in room. Location is close to FSU. Close to restaurants and Katke Golf Course at FSU. Would highly recommend based on location in Big Rapids.

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Dexter, Michigan
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 20, 2015

I stayed here overnight while in town for bz. I had a king suite, pool side room. The room itself was fine, no complaints. Everything was clean and comfortable. I did not eat the breakfast. All the staff I encountered were very nice, I will definitely stay here again on my next bz trip.

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