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Quality Inn & Suites

Certificate of Excellence
2.0 of 5
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1705 S. State St., Big Rapids, MI 49307
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Quality Inn & Suites
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Ranked #2 of 4 Hotels in Big Rapids
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Jen M Osceola, Indiana
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118 reviews from our community

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    14
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27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Osceola, Indiana
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The room itself was nice, but the shower/toilet area was very out dated. The parking lot did not seem very secure or safe. A big portion of the parking lot had semi trailers sitting there (just the trailer part) blocking a clear view of the lot from the road. There were no locks on the entry ways into the building... More 

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Ironton
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was clean and friendly. they opened the pool early for us for our bosses bday. They made sure breakfast was ready 1/2 hour early so our traveling team could eat before we had to leave for work. They had a hot breakfast. I am very concerned about how dark the hotel parking lots were. If you do not... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

Stopped on our way up north as a last minute stop. They gave us a great deal, lower then quoted by phone. Clean rooms and friendly staff. Would stay here again if in the area. Breakfast provided, there is a pool but too chilly to check out.

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Kewadin, Michigan
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for a college graduation. The staff was excellent. Both front desk and housekeeping were pleasant, friendly, and fun to work with. The room had a new bed, TV, and other furniture. The bed was super comfortable, one of the best we've slept on. The recent updates to the bathroom were sloppy. Poor craftsmanship from tile to paint... More 

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Brownstown, MI
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband graduated from Ferris many years ago and wanted to re-visit the campus and also spend the night. We chose Quality Inn because of being part of Choice Hotels. The room was very clean and good size. We liked that the sink and counter was separate from the shower and toilet area. Breakfast was good with hot menu of... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

From check in to check out this was a pleasant surprise. We were a bit nervous when we pulled in and saw multitudes of college kids on beer runs to a nearby party store. The lady at the front desk assured us that she had given us a quiet room in the back of the hotel and the fact that... More 

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Menomonee Falls, Wisconsin
2 reviews
5 of 5 stars Reviewed 4 weeks ago

New carpet, new tub surround, & fresh paint in the bathroom. Wow, really nice. The staff was friendly and helpful and on top of things. Tammy at the front desk was very friendly and made wonderful scrambled eggs for the free breakfast, which was great. Overall it was a pleasant stay. One thing that I did notice and forgot to... More 

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DeWitt, Michigan
Top Contributor
185 reviews 185 reviews
56 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed April 8, 2015

We stopped at the Quality Inn to inquire about room availability and price. The young man at the front desk was courteous and pleasant. After we decided to take the room, he quickly checked us in and told us if there was anything we needed to please let him know. There is an outdoor pool and a small fitness center.... More 

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Stanwood, Michigan
1 review
5 of 5 stars Reviewed February 20, 2015

They have just remodeled the guests rooms. The beds are very comfortable. Staff was friendly. With price I paid I feel like I got a Great Value.Breakfast was hot and the staff made sure everything was available. I will stay again next time I am in town.

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Lincoln, Nebraska
Top Contributor
82 reviews 82 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 6, 2015

While I've stayed at this property in the past, I've never had a suite before. The separate "living room" with a 3-person sofa, reading lamp, coffee table, and flat-screen TV was great. There is a pocket door that closes off the small living room area from the rest of suite, so other guests could sleep (or watch a different TV... More 

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