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Country Inn & Suites By Carlson, Big Rapids, MI

15344 Waldron Way, Big Rapids, MI 49307
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Certificate of Excellence 2014
Country Inn & Suites By Carlson, Big Rapids, MI
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Country Inn & Suites By Carlson, Big Rapids, MI
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100 reviews from our community

Traveler rating
    65
    28
    6
    1
    0
See reviews for
49
20
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kalamazoo
Top Contributor
50 reviews 50 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We spent a Saturday night here recently after a day of skiing at a nearby resort. We had reserved two rooms to accomadate our party of six. Both rooms were located together as requested during the reservation. Both rooms were clean and the bathrooms were in excellent condition. I would say sound barrier of the rooms was a little on... More 

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Franklin, Wisconsin
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got in around 6 pm got a room without a reservation and my husband enjoyed a cookie from the lobby. The receptionist let if knit they are always there and so is the coffee. We went into our room and laid on the bed. It had plenty of blanket and we slept very well. The room was black with... More 

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the guest room and our full hot breakfast! We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Grand Rapids, Michigan
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 5, 2014

The Country Inn & Suites was the perfect stopover. It was just off 131 with a Meijer and Ruby Tuesdays close by! Our room was clean and comfortable. The staff couldn't have been more friendly and helpful. Hot beverages and cookies were available all the time. Minor complaints? Our room was VERY hot; we had to turn the ac on... More 

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you were treated well by the staff and enjoyed our amenities. Our staff takes pride in knowing they did a great job. Thank you for giving me a reason to congratulate them! We look forward to your next stay.... More 

Big Rapids, United States
2 reviews
3 of 5 stars Reviewed December 1, 2014

Beds not comfy - noise level too high. Staff was kind - but at the same time didn't seem to want to spend too much time looking something up on their computer when asked...and I should not have had to ask in the first place. The breakfast was good!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for Elaina Haight. More 

Philadelphia, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 30, 2014

We needed a quick place to stay for the night, and while driving through picked this place. The rooms were clean and neat and well worth the money. We will certainly return while travelling. Thank you !

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us! We are glad to know that you will be staying with us again in the future. We look forward to your next stay. Please friend us on Facebook to stay informed of our... More 

chicago, United States
1 review
4 of 5 stars Reviewed November 28, 2014

Hotel always provides a nice clean room, pleasant service and good breakfast. The hotel also has a swimming pool with hot tub and a very nice workout room. Very nicely kept with warm and courteous employees, very close to Ferris State University and Meiers Store for those last minute items. Also close to restaurants and shopping.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoy our pool and hot tub. I would also like to thank you for giving me the opportunity to thank my staff for a job well done! We look forward to your next stay. Please friend us on... More 

Portland, United States
1 review
5 of 5 stars Reviewed November 24, 2014

We have stayed at this hotel a handful of times and have always experienced a clean facility, friendly staff and wonderful, warm and hearty breakfast. The kids love the pool and the area provides a host of choices of entertainment and dining.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hot breakfast and pool area! We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Holland, United States
1 review
5 of 5 stars Reviewed November 16, 2014

In town for the opening of Michigan's firearms deer season. Staff was friendly and helpful, hotel was full bu quiet, and they even moved the complimentary breakfast up to 5AM to accommodate early rising hunters.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hot breakfast! I am also glad that we were able to host your needs! We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

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Additional Information about Country Inn & Suites By Carlson, Big Rapids, MI

Address: 15344 Waldron Way, Big Rapids, MI 49307
Phone Number:
Location: United States > Michigan > Mecosta County > Big Rapids
Price Range (Based on Average Rates): $
Number of rooms: 63
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Also Known As:
Country Inn Big Rapids
Big Rapids Country Inn

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