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Country Inn & Suites By Carlson, Big Rapids, MI

15344 Waldron Way, Big Rapids, MI 49307
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Certificate of Excellence 2014
Country Inn & Suites By Carlson, Big Rapids, MI
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Country Inn & Suites By Carlson, Big Rapids, MI
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96 reviews from our community

Traveler rating
    63
    27
    5
    1
    0
See reviews for
46
19
6
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (13)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (14)
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Grand Rapids, Michigan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Country Inn & Suites was the perfect stopover. It was just off 131 with a Meijer and Ruby Tuesdays close by! Our room was clean and comfortable. The staff couldn't have been more friendly and helpful. Hot beverages and cookies were available all the time. Minor complaints? Our room was VERY hot; we had to turn the ac on... More 

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you were treated well by the staff and enjoyed our amenities. Our staff takes pride in knowing they did a great job. Thank you for giving me a reason to congratulate them! We look forward to your next stay.... More 

Big Rapids, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Beds not comfy - noise level too high. Staff was kind - but at the same time didn't seem to want to spend too much time looking something up on their computer when asked...and I should not have had to ask in the first place. The breakfast was good!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for Elaina Haight. More 

Philadelphia, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We needed a quick place to stay for the night, and while driving through picked this place. The rooms were clean and neat and well worth the money. We will certainly return while travelling. Thank you !

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us! We are glad to know that you will be staying with us again in the future. We look forward to your next stay. Please friend us on Facebook to stay informed of our... More 

chicago, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel always provides a nice clean room, pleasant service and good breakfast. The hotel also has a swimming pool with hot tub and a very nice workout room. Very nicely kept with warm and courteous employees, very close to Ferris State University and Meiers Store for those last minute items. Also close to restaurants and shopping.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoy our pool and hot tub. I would also like to thank you for giving me the opportunity to thank my staff for a job well done! We look forward to your next stay. Please friend us on... More 

Portland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel a handful of times and have always experienced a clean facility, friendly staff and wonderful, warm and hearty breakfast. The kids love the pool and the area provides a host of choices of entertainment and dining.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hot breakfast and pool area! We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Holland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

In town for the opening of Michigan's firearms deer season. Staff was friendly and helpful, hotel was full bu quiet, and they even moved the complimentary breakfast up to 5AM to accommodate early rising hunters.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hot breakfast! I am also glad that we were able to host your needs! We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Danville, United States
1 review
5 of 5 stars Reviewed November 7, 2014

Staff was friendly and helpful. The whole place was very clean. They allow pets. Water temp was perfect. Breakfast was amazing. Will definitely stay again. Will recommend this hotel to others. Whether it be business or leisure I could see myself staying here again. Also very nicely located.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hot breakfast and pool area! I am also glad that our staff was helpful and courteous! We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Tinley Park, Illinois
2 reviews
5 of 5 stars Reviewed November 7, 2014

Country Inn provides great clean and comfortable accommodations including pool, workout room , breakfast for a very reasonable price. The staff is very welcoming. My family also especially loves the homemade cookies

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our freshly baked cookies and pool area! Our fresh baked cookies are one of our guests favorite signature amenities! We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming... More 

detroit
Top Contributor
71 reviews 71 reviews
45 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 5, 2014

I agree with most of the other reviewers here, except for one thing -- maybe I got an older one, but the mattress in my room was really old and mushy, unlike the good firm beds you find at most mid-priced hotels these days. Other than that, this hotel is the best in Big Rapids (admittedly a small sample size)... More 

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. I do apologize for the lack of comfort the bed in your room provided. I am glad to see that you enjoyed the hot breakfast and the pool area. Thank you for writing a helpful... More 

1 review
4 of 5 stars Reviewed November 1, 2014

The hotel is conveniently located near Ferris State where we were visiting our daughter. It is clean and the staff is friendly and helpful. This was our third stay at this hotel. We will be staying at this hotel again in the future.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Elaina H, General Manager at Country Inn & Suites By Carlson, Big Rapids, MI, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our conveniant location! I am also glad to see that our staff took good care of you while you were here! We look forward to your next stay. Please friend us on Facebook to stay informed of... More 

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Additional Information about Country Inn & Suites By Carlson, Big Rapids, MI

Address: 15344 Waldron Way, Big Rapids, MI 49307
Phone Number:
Location: United States > Michigan > Mecosta County > Big Rapids
Price Range (Based on Average Rates): $
Number of rooms: 63
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Also Known As:
Country Inn Big Rapids
Big Rapids Country Inn

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