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All 10 Benton Harbor hotels

Holiday Inn Express Benton Harbor

2.5 of 5 Motel   |   2276 Pipestone Rd, Benton Harbor, MI 49022
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66%
Ranked #2 of 10 hotels in Benton Harbor
A recent review
5 of 5 stars reviewed 3 days ago
lmlmarusic Saint Louis, Missouri
  • Reviews (88)
  • Photos (17)
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  • Room tips (17)
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88 people have reviewed this hotel

Traveler rating
    29
    28
    16
    7
    8
See reviews for
27
16
4
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 3 days ago NEW

Spent several days here while my daughter attended a nearby soccer camp. Upon arrival, we found out the manager was hosting a reception. Expecting just a few appetizers, we were delighted to find a Mexican buffet. My 6 year was thrilled we didn't have to spend time in a restaurant! The staff was very helpful, and the facility was VERY... More

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Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Imimarusic, Thank you so much for the kind review, so glad we exceeded your expectations and that your 6 year old had a good time. I am sure you will continue to stay at Holiday Inn Express now when you travel. See you soon. RZichterman, General Manager More

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The room that we had booked was a King bed and sleeper sofa with kitchenette. The room was very spacious and clean. Our stay was two nights long and in those two nights there was not a single thing that made our trip uncomfortable or unpleasant. The hotel is located right down the street from a walmart and meijer, making... More

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Mitchie_D, It is nice to hear that the new mattresses are a hit, most guests comment on the pillows, glad you enjoyed the mini-pancakes too! Hope to see you soon, RZichterman,General Manager More

Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at Holiday Inn Express hotels before so I have some idea of what to expect. This one is average: the rooms are very standard and predictable. There is a coffeemaker and coffee, also an empty refrigerator. The bathroom seemed cramped but the toiletry provision was adequate. When we awoke after our first (and only) night there, the... More

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to review your recent stay, yes the elevator did have an issue that weekend, which is why we called the service company that night prior to have it fixed. Holiday weekends can be an issue but the elevator was fixed soon after you departed, approx 10a RZichterman, General Manager More

Chicago
Contributor
17 reviews 17 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We tend to stay at Holiday Inn Express Hotels when we travel, because we have always had good experiences there. This hotel was no exception. The staff was friendly, and the rooms were clean and large. A little side note - Our young granddaughter LOVED the mini-pancakes available at breakfast each morning.

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to review our Hotel. Yes the children and adults love the bite size pancakes. We will look forward to seeing you again soon when you are in the area. RZichterman, General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Outstanding customer service. We were traveling with my in laws and I had called the hotel a few days before had to request that we were put on different floors. And when we checked in the girls did as I requested nothing was said it was just done. The room was very clean and inviting. The pool was very refreshing... More

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you Jessica, I am very proud of the Staff and I will be sure to share this with everyone. So happy that you enjoyed all of the amenities of the Hotel, from the pool to the Breakfast. I will look forward to seeing you again soon. More

Shelby Township, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

Having stayed for several working trips at this location, I am confident to share that this hotel has a wonderful staff (at all hours of the day) they are pleasant and very accomdating, the rooms are very clean, special requests are reviewed with you, you do not get a well we can not do that they honestly try and find... More

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Cheryl K. Thank you for taking the time to review your recent stay, I am glad the staff continues to improve the guest experiance. I agree the food we have at the Manager's Reception is outstanding and I hope you will come to Benton Harbor for a vacation trip, there are a lot of fun things to do in... More

Nashville, Tennessee
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 5, 2014

We stayed here for one night. The room was huge the amenities were great and high speed internet was ok. The staff was friendly. The workout room is very small but no one seem to know about it so I could still use it. The hotel is close to the expressway and was convenient for business meetings in the area.

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for your recent review, we are currently waiting for equipment to arrive for the newly enlarged fitness center. We should have it all finished soon, and look forward to seeing you. More space and equipment to choose from. We also have just finished a "board room" style meeting room for small business gatherings. More

Kentfield, California
Top Contributor
81 reviews 81 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 5, 2014 via mobile

The rooms are what you would expect from this chain, which is clean, comfortable and very nice. The housekeeping staff is very helpful with getting you what you need and the hotel is close to restaurants and attractions. I would get a room on the back half of the hotel if you are one who needs silence when you sleep... More

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for your recent review. We take pride in our staff and the hard work they do to keep the Hotel clean. We are always happy to accomadate "light" sleepers with thier room choice and look forward to seeing you again soon. More

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 28, 2014

My husband and I were super tired from a very long road trip from Toronto, Canada on our way home to Minneapolis and wanted to just sleep. When we got to the hotel, it was very clean no doubt, minus a used toothpick on the floor. Whatever. When we tried to sleep, apparently the ceilings were pretty thin, and we... More

Was this review helpful? Yes 1
abenameur, Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your experience with us at the Holiday Inn Express in Benton Harbor/St Joseph, MI. I sincerely apologize if my team and I failed to meet your expectations during your stay and I wish I have a good answer to your concern in regards to not being able... More

Travelers are raving about these Benton Harbor hotels

Senior Contributor
25 reviews 25 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 18, 2014

Excellent stay! Employee speedy! Clean! Superb bed! Nice layout! Negative.. mapquest has it on wrong side of expressway! If going west off expressway turn left! NOT right like map quest shows! Only hotel that had trucker parking in parking lot, major bonus must!

Was this review helpful? Yes
abenameur, Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, We appreciate your thoughtfulness in sharing your feedback and thank you for bringing the Mapquest direction issue to our attention. We look forward to welcoming you back and hope to hear from you soon. Warm Regards, Andy Benameur More

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Additional Information about Holiday Inn Express Benton Harbor

Address: 2276 Pipestone Rd, Benton Harbor, MI 49022
Phone Number:
Location: United States > Michigan > Berrien County > Benton Harbor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
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Also Known As:
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn

17 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (5)
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Hotel & grounds (3)
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Pool/beach area (3)
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Dining (3)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more   less 
Number of rooms
79

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