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Holiday Inn Express Benton Harbor

2.5 of 5 2276 Pipestone Rd, Benton Harbor, MI 49022
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Holiday Inn Express Benton Harbor
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Holiday Inn Express Benton Harbor
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127 reviews from our community

Traveler rating
    51
    40
    21
    7
    8
See reviews for
43
19
4
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful,clean rooms,friendly staff,heated room hot tub.great local right off the highway.restdurants close by. Great breakfast,thank you very spring for all help,super person.if your pasting by this is the holes to stay at

Was this review helpful? Yes
abenameur, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear SueD, Thank you for the kind review of your recent stay in Benton Harbor, I am happy we made you feel at home and that Spring took good care of you. She is one of our "shining stars" of service. Hope to see you again soon. RZichterman, General Manager More 

michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband, daughter and I stayed over night and the hotel was beautiful. You do not want to miss the exceptional breakfast. The breakfast attendant (Mona H.) was beyond wonderful. She was kind, and helpful and so attentive. She went above and beyond to make sure guests were enjoying breakfast and the area was kept so clean and well-stocked. She... More 

Was this review helpful? Yes
abenameur, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear CMD9 Thank you for taking time to review your recent stay with us in Benton Harbor, Mona works very hard to make everyone feel special. We hope that you will come back and see us again soon. RZichterman, General Manager More 

Muncie, Indiana
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Mona Hughes was great! She was a staff member at breakfast who entertained and accommodated, which made mealtime much more enjoyable. The hotel was okay, but it was disappointing that they would not reserve rooms for my sister's wedding in June. The price shot up drastically then (as do most places around there), but there were few accommodations made for... More 

Was this review helpful? Yes
abenameur, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Amanda M, Thank you for reviewing your stay with us in Benton Harbor, Mona is one of our "stars"and she always tries to make guests feel special. Summer season for us is in such a high demand that we quit taking group blocks a couple of years ago. I am glad you were able to find another property who... More 

Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed January 24, 2015

We had a death in the family and we needed rooms for all the out of town family and friends. Mike the manager helped get us a block or rooms and actually added a few more with little notice. They provided us with a conference room to get together in and eat. Mona, the breakfast room attendant, was awesome. She... More 

Was this review helpful? Yes
abenameur, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear KKTate, Thank you for reviewing your recent stay with us in Benton Harbor. I am happy that the staff especially Mona made your stay a little more enjoyable during your time of loss. I will look forward to seeing you again when you are in the area. RZichterman,General Manager More 

1 review
5 of 5 stars Reviewed January 18, 2015 via mobile

We came as a family for a funeral. It was nice and quiet, yet we were welcome to use the meeting room to gather and eat and visit. Breakfasts ala Mona were outstanding and delicious. She and the staff took good care of us. I would certainly look forward to staying here every time I'm in town.

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Sandyrco, Thank you for taking time to write a review from your recents stay in Benton Harbor. We were happy to be of assistance during your stay, glad you enjoyed the breakfasts. We look forward to seeing you again the next time you are in the area. RZichterman,General Manager More 

1 review
5 of 5 stars Reviewed January 14, 2015 via mobile

We had to stay there for a horse show. Breakfast started at 7 , but Mona came early and started breakfast early so the kids could eat before they left at 615. She did this two days in a row. Not only was the breakfast area spotless, she was a joy to talk to! I enjoyed coming down for the... More 

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Chrissy, Everyone has been complimenting Mona, so glad she is being recogized for all she does with our guests. The entire staff takes great pride in making everyone feel at home. We look forward to seeing you again the next time you are in town. RZichterman More 

Sleepy Hollow, Illinois
1 review
4 of 5 stars Reviewed January 12, 2015

Pros: The room was clean and spacious and comfortable. Nice Bath and Body Works amenities in bathroom. Microwave and fridge in room. Option to have continuous fan on heater is good white noise. The pool was clean and wonderfully warm. The whirlpool was hot. The staff was friendly. The breakfast was nice. Cons: The walls are a little thin and... More 

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Sleepy Hollow, We enjoyed having the whole group over the weekend, Mona had a great time, thank you for recogizing her. The staff trys to make everyone feel at home. We look forward to hosting your group the next time you are in town. RZichterman,General Manager More 

Royal Oak, Michigan
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stay here when visiting family in town and it's always a hotel you can count on. Clean rooms. Nice lobby area and pool was in great shop for a splash in the winter! There were some renovations, but most are complete and it's worth it.

Review collected in partnership with this hotel

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Ask tech travel girl, Thank you for taking the time for the review of your recent stay with us in Benton Harbor. We are always trying to improve the guest experiance and it is nice to know it is appreciated. We will look forward to seeing you again soon. RZichterman,General Manager More 

1 review
5 of 5 stars Reviewed December 24, 2014 via mobile

Whenever I am in Benton Harbor this is my hotel of choice. It's always very clean the customer service is great and the food is pretty darn good. I always enjoy my stay here and recommend it great price and value

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Lionel 1978, Thank you for taking time to review your recent stay in Benton Harbor, I am glad to hear we are your Hotel of choice. Looking forward to seeing you again soon. RZichterman, General Manager More 

1 review
5 of 5 stars Reviewed November 26, 2014 via mobile

The entire staff were very helpful, courteous, and pleasant. The hotel was very clean, they serve breakfast, and complimentary dinner on Mon.Tues. and Wed nights which made the stay very affordable! We were stranded with car trouble, Iris, Tyrece and the front desk staff went out of their way to help with information about the area. Best unplanned stay ever.

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear PJCMI, Thank you for taking time to review your recent stay in Benton Harbor. Our staff takes great pride in making all the guests feel at home, I am happy we were able to exceed your expectations. Under better circumstances I hope you are able to come back and stay. RZichterman, General Manager More 

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Additional Information about Holiday Inn Express Benton Harbor

Address: 2276 Pipestone Rd, Benton Harbor, MI 49022
Phone Number:
Location: United States > Michigan > Berrien County > Benton Harbor
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn

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