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All 11 Benton Harbor hotels

Holiday Inn Express Benton Harbor

2.5 of 5 Motel   |   2276 Pipestone Rd, Benton Harbor, MI 49022
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Ranked #2 of 11 Hotels in Benton Harbor
A recent review
5 of 5 stars reviewed yesterday
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118 reviews from our community

Traveler rating
    44
    39
    20
    7
    8
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40
19
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29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The entire staff were very helpful, courteous, and pleasant. The hotel was very clean, they serve breakfast, and complimentary dinner on Mon.Tues. and Wed nights which made the stay very affordable! We were stranded with car trouble, Iris, Tyrece and the front desk staff went out of their way to help with information about the area. Best unplanned stay ever.

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Hartford, Connecticut
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Room had everything I needed. Free breakfast. There was a buffet style dinner available on Monday and Tuesday. Monday, I did not care for what was being served, but the gesture is always appreciated. Tuesday was Chinese food and it was OK. However, no complaints for a free meal! (escpecially since I am a per diem employee, which means I... More

Review collected in partnership with this hotel

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Jeff M, So happy you enjoyed your stay and able to keep your per diem dinner money. We try to have some variety for everyone at our receptions. Hope to see you again soon. RZichterman,General Manager More

Waukegan, Illinois, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My two days stay was great! Clean room, good breakfast (free) great tasting coffee, very warm and friendly staff. Hotel close to Mall and restaurants yet far enough away to not hear the traffic. Comfortable bed and the price was very reasonable.

Review collected in partnership with this hotel

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Thelma R, Thank you for taking the time to review your recent stay with us in Benton Harbor, I am happy we were able to meet your expectations. I appreciate the helpful tip you posted as well. We look forward to seeing you again. RZichterman,General Manager More

1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed one night in early October. It was during a major remodeling effort and the work crews were working overtime hours to get it done. We were concerned that there would be noise and other disruptions during our stay. However, we found the crew to be attentive to our presence and we enjoyed conversing with several of them as... More

Review collected in partnership with this hotel

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear 388Michael, Thank you for the kind review, I am happy to report the remodel project for the halls are done. I also am glad you noticed the polite and courteous way the crew worked through the project. We are proud of our hotel and the staff takes a great deal of pride making sure everyone enjoys their stay. We... More

Southgate, Michigan
Top Contributor
84 reviews 84 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is easy to find, south of I94. Headed south on Pipestone road it's on the right. Have stayed here 4 times in last month - it's in the right place between Chicago and Detroit. Staff is excellent. Room each time was clean and well kept. The room right next to the elevator oddly was very quiet, and was... More

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Hugh C, Thank you for the detailed review of your recent stays in Benton Harbor. I hope you will be coming back soon, weather permitting. We have finished with the hallway wall paper project, so everything will have a new appearance on your next trip. RZichterman, General Manager More

Albion, New York
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently stayed at this Holiday Inn Express for a few weeks of work. I guess my review would be on two things kind of. First would be on the hotel employees. They had a very good staff with some very nice and helpful workers. They talked with us and would try there best to accomidate our needs. On Monday, Tuesday... More

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Joshbny, Thank you for taking the time to review your recent stay, yes it can be a little hecktic when the property is having work done. We try to keep the disturbing noises to a minimum, though it is hard to keep the noise down durning the day for the day sleepers. Next year for the schedualed outage we... More

Bremen, Indiana
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2014

We stayed here one night and found our room to be very clean and nice! The bed was very comfortable and I slept like a rock! The only problem I found was that the "hot" tub wasn't very hot! We were there for a wedding so we didn't use many of the amenities.

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Brani L, Thank you for the kind review, sorry the hot tub had some issues, it is being repaired and should be just perfect with more jets and better circulation on you next trip. I will look forward to seeing you again soon. RZichterman, General Manager More

Lethbridge, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2014

The hotel was ok and easy to find. The breakfast was good and always lots of room. The property itself was quiet and clean. I would stay here again, but, would much rather stay in picturesque St. Joe's, which, I was unaware of at the time of booking. Like I said, this hotel, is fine, nothing bad to say, the... More

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Shelly2014, Thank you for the kind review, I understand the desire to be closer to Lake Michigan for your next trip. Just keep us in mind if that doesn't work out. RZichterman, General Manger More

Shawnee, Kansas
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2014

We were driving to Sleeping Bear Dunes and needed a place to spend the night. We tried to get a room in St. Joseph but there wasn't much available so we booked a room in Benton Harbor. with Holiday Inn Express. We were very pleased, beds were comfortable, and pillows great, room decor seemed up to date. Quiet hotel. Can't... More

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Jane_A60, So glad you stayed with us on your trip up to the Dunes. Hope you enjoyed the breakfast. Remember the S.W. Michigan area is very popular for it's wine and beaches too. Hope you can come back and stay longer. RZichterman,General Manager More

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 16, 2014

This was the last stop on our cross-country road trip back home to Michigan and we were tired... this place really helped us relax. They only had a handicap accessible room available by the time we got there (around 11:30pm) but they let us have it, and allowed dogs. The bathroom was HUGE of course (with a sit down bench... More

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear M9matlew, Thank you for the kind review, glad you enjoyed your stay with us, sorry you did not get to enjoy all the goodies at the breakfast. Please come back again soon and try the cinnamon rolls, they are fantastic. RZichterman, General Manager More

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Additional Information about Holiday Inn Express Benton Harbor

Address: 2276 Pipestone Rd, Benton Harbor, MI 49022
Phone Number:
Location: United States > Michigan > Berrien County > Benton Harbor
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn

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