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Holiday Inn Express Benton Harbor

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2276 Pipestone Rd, Benton Harbor, MI 49022
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Holiday Inn Express Benton Harbor
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143 Reviews from our TripAdvisor Community

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Traveler rating
    61
    44
    21
    8
    9
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49
21
4
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Indianapolis, Indiana
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff here is just fantastic. When we checked in on the afternoon of Thursday, July 23, Andy (the GM) and Dilys were there to process my early check in for the 2 rooms. Andy took time to advise me of various nearby attractions and provided a referral to RyeBelle's restaurant in St. Joseph. When we entered our room, Tina... More 

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Chicago, Illinois
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Benton Harbor Holiday Inn Express over the 4th of July weekend and it was a packed house. The hotel was at full occupancy and still the staff managed to take wonderful care of our family. In particular, Mona in the breakfast room was great. She was friendly and was obviously someone who cared about her job... More 

Was this review helpful? Yes 1
Channahon, Illinois
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here several times. The hotel is right off the highway and easy to get to. Plus it's only a 10 minute drive to downtown St Joseph. Upon entering the hotel, we received a friendly greeting by the desk staff. Check in was a breeze and we were properly directed to our room. The staff also informed us... More 

Was this review helpful? Yes 1
Jackson, Michigan
5 of 5 stars Reviewed 4 weeks ago

Nice hotel, great staff, the breakfast that they served is far more than I ever had at a hotel before. Fresh fruits, scrambled eggs with cheese, potatoes, link sausage and make your own pancakes. A little noisy due to the highway so close.

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St. Petersburg, Florida
Level Contributor
202 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are IHG Members and when side-lined by a huge traffic jam between Midway and Saugatuck, stuck on 1 ramp for 1-1/2 hours out of 5 hours on the road; we just wanted a place to lay our heads and stopped here. We couldn't have found a better place. It's one of; if not the cleanest Holiday Inn we've ever... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The front desk was so kind and worked with us to get a great rate. Breakfast was delicious. Mona, the attendant was very kind and kept checking on us to make sure we had what we needed. The room was spacious and clean. Very comfortable. Overall great place.

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Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 21, 2015 via mobile

Easy to find. Front desk staff very pleasant. Shawn Schroeder was wonderful. Got a surprised upgrade and we're very grateful as it is our anniversary getaway. Reading past reviews,Mona was a gem to a lot of people. My experience tho is different. I got an earful about using the new pancake machine. I know the breakfast area is her world... More 

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Island4trav, Thank you for the kind review, I am sure Mona ment no harm in relaying the importance of how to use the pancake machine. It can be very sensitive and difficult sometimes to operate. I am glad Shawn gave you an upgrade with out even knowing it was a special night. We look forward to seeing you again... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 18, 2015

Located next to I-94 but a little hard to find the entrance, they have nice clean rooms, nice pool, good breakfast, friendly service, a very nice experience, will definitely recommend and stay here again

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Ce S, Thank you for the kind review, we are happy you enjoyed your stay and look forward to seeing you again. RZichterman,General Manager More 

Michigan
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 13, 2015

Not impressed.... Our room was very warm and beds are dbl beds and hard as rock and I don't know what they put for under sheet but it makes the bed hot and not anymore comfortable! Who has dbl beds anymore? Way too overpriced!!!! I would never stay here again ! Just stayed in a quality inn that was half... More 

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Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Steelers Lover, Thank you for reviewing your recent stay with us in Benton Harbor. It is unfortunate that the hotel was not build with enough space for 2 queens in the room. All of our mattresses and box springs are 13months old and I am sorry that you prefer the older soft style. Keep in mind the Quality Inn... More 

La Crosse, Wisconsin
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 11, 2015

I stayed 1 night, on my way to Wisconsin from Canada. The staff were so friendly and helpful, and the room was clean and comfortable. I was pleasantly surprised with a buffet dinner, in addition to a hot breakfast, all provided as part of the price of the room. I was hoping that the hotel was closer to the lake,... More 

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Tricaukus, Thank you for reviewing your recent stay with us in Benton Harbor. The staff takes great pride in making everyone feel at home. Glad you enjoyed your time with us, hope to see you again soon. RZichterman, General Manager More 

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