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All 11 Benton Harbor hotels

Holiday Inn Express Benton Harbor

2.5 of 5 Motel   |   2276 Pipestone Rd, Benton Harbor, MI 49022
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68%
Ranked #1 of 11 hotels in Benton Harbor
A recent review
5 of 5 stars reviewed yesterday
Megan S Westville, Illinois
  • Reviews (101)
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101 people have reviewed this hotel

Traveler rating
    35
    33
    18
    7
    8
See reviews for
35
16
4
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Westville, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff made you feel like you were welcome and were so friendly. Rooms and pool were very clean. Breakfast had a great selection for everyone. Be sure to check out the chocolate chip cookies at the front desk, yum!

Was this review helpful? Yes
Lake City, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

I love staying at Holiday Inn Express's. They are always clean, friendly and have the best breakfast It is always quiet and has an abundant of ice. The people at the front desk cannot be any more helpful.....

Review collected in partnership with this hotel

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear LakeCityMom08, Thank you for staying with us and being a loyal Holiday Inn Express customer. I hope you are using your IHG Reward Points for future stays and will look forward to seeing you again soon. RZichterman, General Manager More

1 review
4 of 5 stars Reviewed 2 days ago NEW

I am a very picky traveler and I really liked staying here! I chose this place because they accepted pets, but I would have stayed here even if I didn't have my pet with me. The rooms were clean, the location was easy to find and the beds were fantastic! Honestly, I have a tempurpedic at home and I slept... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Nancy O, Thank you for taking the time to review your last stay with us in Benton Harbor. I have had many compliments on the beds, glad you slept well. Next time try our signature cinnamon rolls they are fantastic. Look forward to seeing you again soon, RZichterman,General Manager More

Contributor
18 reviews 18 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

When we booked this hotel for our family of 5 we really expected to like it based on all of the great reviews and our past experience at other Holiday Inn Express hotels. We had a two double bed room and requested a roll-away. The roll-away was brought up promptly and there was plenty of room in the room for... More

Was this review helpful? Yes
abenameur, Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Tori, It was great talking to you today and getting your feedback about your experience with us. I sincerely apologize about the inconvenience you've encountered during your stay and I hope I was able to make things right for you. Please do not hesitate to let me know if I can be of further assistance in a future stay.... More

Evansville, Indiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hol Inn Exp Benton Harbor,MI is dependable for all travelers. I should know as I stay 10-14 days each of the 12 months. Night Mgr, Micayla was very helpful in getting me settled in and treated me like a special guest. She offered a Priority Club greeting, here's where everything is, and the breakfast hours. She an the whole... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you Lee O for taking the time to review your stay with us in Benton Harbor. I agree the staff and especially Micayla do a wonderful job of making the guest experiance special. We look forward to seeing you again soon. RZichterman,General Manager More

Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

No surprises. A Holiday Inn Express is a Holiday Inn Express. The breakfast was slightly better than others HI-E experiences and markedly better than breakfast at a Hampton Inn I stayed at recently. The staff was exceptional!! Thanks.

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you Bfavs,we appreciate the time to review your recent stay and I think my co-workers are very special too! They really have fun helping their guests. Hope we will see you again soon. RZichterman, General Manager More

London, Kentucky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff is wonderful! No matter what time of day, or who on the staff you happen to run into, they are always kind and friendly! You get a good morning, or a how can I help you from any one! I would recommend this hotel to any one. The North Pier Lighthouse is about a 10 minute drive, and... More

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Kilburn, So glad you enjoyed your stay with us and I am happy to hear the staff were envolved with you. We try to make everyone feel at home, and we will look forward to seeing you again soon. RZichterman,General Manager More

Naperville, Illinois
Top Contributor
107 reviews 107 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay with a very clean room, excellent service, and outstanding breakfast and dinner included (with beer and wine). The Mexican night meal was above and beyond any "included" meal in a hotel. Breakfast was also very good. We will definitley be back anytime we are in the area!

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear PVE_11, Thank you for the kind review, glad you enjoyed the "Mexican" night, we try to do something special for our guests, and make them feel at home. Look forward to seeing you again soon. RZichterman,General Manager More

Olympia, Washington
Top Contributor
67 reviews 67 reviews
59 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in 7 hotels on this trip, including 3 Holiday Inn Express locations, and this was our least favorite of them all. The room was the most cramped, although to be fair, it was the only time we had to settle for two beds instead of a king. The breakfast area was also very cramped. You had to constantly... More

Was this review helpful? Yes
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Civil23, Thank your for taking the time to review your recent stay with us in Benton Harbor. I am sorry we did not accomadate your request for a later check out on your departure date. I have reviewed this with the staff, so we can move toward assisting all our guests requests. I hope you will visit us again... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms were clean. Staff nice. Hot tub jets loud and shot water up so that it it's ur face. Pool area had strong chlorine smell. You see two fish tanks when you first enter but one fish is alone. Staff said it's buddy passed away. Not relaxing to watch the lonely fish.

Was this review helpful? Yes 1
Rick Z, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Woofergal, Thank you for your review of your recent stay with us in Benton Harbor. We have found another friend for the the fish and they are doing well. Hope you can come visit them and see for yourself. RZichterman,General Manager More

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Additional Information about Holiday Inn Express Benton Harbor

Address: 2276 Pipestone Rd, Benton Harbor, MI 49022
Phone Number:
Location: United States > Michigan > Berrien County > Benton Harbor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
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Also Known As:
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more   less 
Number of rooms
79

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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