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All 10 Benton Harbor hotels

Holiday Inn Express Benton Harbor

2.5 of 5 Motel   |   2276 Pipestone Rd, Benton Harbor, MI 49022
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Ranked #3 of 10 hotels in Benton Harbor
A recent review
5 of 5 stars Reviewed February 18, 2014
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79 people have reviewed this hotel

Traveler rating
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    15
    6
    8
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24
14
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19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Contributor
18 reviews 18 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 18, 2014

Excellent stay! Employee speedy! Clean! Superb bed! Nice layout! Negative.. mapquest has it on wrong side of expressway! If going west off expressway turn left! NOT right like map quest shows! Only hotel that had trucker parking in parking lot, major bonus must!

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Jaguariuna, SP
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed January 29, 2014

Back in Sept/Oct 2013 I spent quite some time in this hotel. It's not the most beautiful place/neighborhood to stay but it's location helps you to easily get to other places in the surroundings. The hotel staff is very nice.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Marcelo L, Thank you for your candid feedback. It is unfortunate you were not fully satisfied with the accommodations, but we are pleased to note that you appreciated the location of our hotel, an aspect that is preferred by many of our guests. We appreciate the feedback that we receive as this is crucial for us to improve the... More

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 12, 2014

I visited Michigan in Jan for a wedding and staying at this Holiday Inn after the wedding. I had called previously about a late check-in. When I called the woman I spoke to was professional and polite and noted in my file that I would be late. When I checked in the front desk knew who I was and let... More

Was this review helpful? Yes 1
abenameur, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for sharing your review about your stay with us at the Holiday Inn Express in Benton Harbor/Saint Joseph. We're glad that you enjoyed your brief stay with us and we hope to see you soon. Thank you for your service and for staying with us. Warm Regards, Andy Benameur More

Ohio
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 7, 2014

We live about 5 hours away and visit the Lake Michigan shore about once a year. The hotel was a very nice place to stay when we visited for my birthday last June. The staff were all friendly. I called to check about our room before arriving and the front desk people were especially nice upon arrival. The continental breakfast... More

Was this review helpful? Yes 1
abenameur, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear guest, Thank you for taking the time to share your experience at the Holiday Inn Express in Benton Harbor/Saint Joseph. We appreciate your feedback and we will be sharing it with our team. We hope we will get to see you again on your next Birthday if not sooner. Feel free to contact me directly to assist you with... More

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 23, 2013

I liked everything about this hotel. The room was clean and quiet, much better quality than the low price I paid. The evening desk clerk baked chocolate chip cookies and set them out for the guests. Best of all, the manager herself chauffeured me to the car rental, saving me the taxi fare. I had broken down on the highway... More

Was this review helpful? Yes 1
abenameur, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear guest, Thank you for taking the time to share your experience and for choosing the Holiday Inn Express in Benton Harbor/ Saint Joseph. As you and other guests discovered, we are fortunate to have a wonderful staff that will do whatever it takes to provide our guests with memorable experiences and turn a bad day into a great one.... More

Davenport, Iowa
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 23, 2013

This hotel is very nice and new. I was warmly greeted at front desk, As Priority Club member we were given welcome bags with bottled water and a snack. Warm fresh baked cookies were also at front desk. Room was very nice and bed very comfortable. Had a large selection for breakfast, and a manager stopped to ask us if... More

Was this review helpful? Yes
Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear 72Cricket, Thank you for choosing Holiday Inn Express in Benton Harbor, Michigan. Our staff strives to provide a warm, welcoming experience for all of our guests. I am happy we provided this for you. Please come again very soon! Warm Regards, Joyce Santure General Manager Holiday Inn Express Benton Harbor, Michigan More

Cary, Illinois, USA
1 review
4 of 5 stars Reviewed October 22, 2013

We stayed here on Saturday, October 12th. I don't know what all the negative reviews are about. I found the hotel to be updated, clean, and quiet. We had a king room with jacuzzi, separate shower, sitting room, sink & refrigerator. We stay at hotels often, and believe me, I am pretty picky, but there was nothing wrong with our... More

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Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Lori V, Thank you for staying with us here at Holiday Inn Express in Benton Harbor, Michigan. We are so glad you enjoyed your visit to our hotel and that your room was satisfactory. Please come again soon! Warm Regards, Joyce Santure General Manager More

Grand Rapids, Michigan
Top Contributor
195 reviews 195 reviews
69 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed October 15, 2013

The room was very nice and very clean. All lamps and furniture in good repair. Appeared to be a newer hotel. Bed was average and sheets were good, but not excellent. Close to freeway. Buffet looked nice although we did not eat there. Floors clean and elevator clean. Liked the free newspaper. We are in the points club and we... More

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Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Laurie Susan, Thank You for choosing Holiday Inn Express in Benton Harbor, Michigan. Also, thank you for taking the time to review our hotel. We take all reviews seriously. We enjoyed your visit with us and invite you to, please, come again. Warm Regards, Joyce Santure General Manager More

Saint Joseph, Michigan, United States
1 review
5 of 5 stars Reviewed October 6, 2013

We have stayed in the hotel for about one month, before we find a house to move in. Services are excellent by all their staff and managers, which made us feel at home for the long stay. I once stayed in this hotel several years ago, and have been surprised to find such an improvement in the quality of service... More

Was this review helpful? Yes
Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Wansheng, Thank you so much for staying with us. Our staff at Holiday Inn Express in Benton Harbor Michigan thoroughly enjoyed having you here. Please come and stay with us again soon. Warm Regards, April Ott Assistant General Manager More

Lafayette, Indiana
1 review
4 of 5 stars Reviewed September 14, 2013

Close to Saint Joseph, always a fun time in this location. The hotel is about 5-7 miles to the beach and close to other attractions. The hotel is very clean with a pool for entertaining the children. There is a hot breakfast buffet style that is nice not to have to pay extra for food. It is in a safe... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear jgata, Thank you for taking the time to write a review. Also, thank you for coming back once again to stay with us. Our staff at Holiday Inn Express in Benton Harbor Michigan was glad to be of service to you. We would like to invite you to come stay with us in the future. Warm Regards, Joyce Santure... More

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Additional Information about Holiday Inn Express Benton Harbor

Also Known As:
Holiday Inn Express Benton Harbor Hotel
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn
Address: 2276 Pipestone Rd, Benton Harbor, MI 49022
Phone Number:
Location: United States > Michigan > Berrien County > Benton Harbor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 hotels in Benton Harbor
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more   less 
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