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Holiday Inn Express Benton Harbor

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2276 Pipestone Rd, Benton Harbor, MI 49022
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1 room 1 guest
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Holiday Inn Express Benton Harbor
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150 Reviews from our TripAdvisor Community

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Traveler rating
    65
    46
    22
    8
    9
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54
23
4
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

The location was easy access from I94, plenty of parking and welcoming. The staff was very accommodating, friendly and helpful. Breakfast was very good and the attendant was very helpful and concerned for the comfort and desires of the guests. Front desk was helpful and very forthcoming with directions and recommendations.

Review collected in partnership with this hotel

Was this review helpful? Yes
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are delighted to offer complimentary hot breakfast and I am pleased to hear that you enjoyed your interaction with Mona and our front desk staff as well. We look forward to welcoming you back! Warm Regards, Laurelei Morissette General Manager More 

Humboldt, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

We needed a spot to stop on our way to northern Michigan. We found Benton Harbor to be a great spot with hotel with easy access on and off the highway. The accomodations were clean and comfortable. The service was outstanding and good breakfast.

Review collected in partnership with this hotel

Was this review helpful? Yes
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for your recent stay with while traveling through our city and for sharing your wonderful review. I am very pleased to hear that you enjoyed your stay with us and that our hot breakfast and service stood out as we take great pride in valuing our guests. I sincerely look forward to your return stay with... More 

Westfield, Indiana
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here during the Ironman 70.3 race weekend to see our kids race. This hotel is in a good location, and was of course loaded with athletes during the weekend. Kudos to the hotel for having breakfast ready VERY early on race morning (Sunday). I have stayed here before and it is just fine. We had a king room... More 

Was this review helpful? Yes
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, It was our pleasure to host breakfast for our guests participating in the Ironman 70.3 race weekend as early as needed as we wanted to ensure the experience was memorable and I am pleased to hear that it was. Thank you for your stay for with us and the review of our hotel. I hope to see you... More 

austin, TX
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night. Clean and comfortable. Some road noise. Next door to a Bob Evans so did not eat hotel breakfast. Checked in late, out early so satisfactory place for that. Nothing distinguishable. Easy on/off freeway.

Was this review helpful? Yes
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for your recent stay with us as well as your review. We pride ourselves on our location and our exceptional customer service. We sincerely value your comments and welcome the opportunity to serve you again as a returning guest. Warm Regards, Laurelei Morissette General Manager More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at Holiday Inn Express Benton Harbor last weekend while we were in town for the Ironman Steelhead 70.3 triathlon race (Sunday, August 9). First, the hotel was clean and comfortable. The bed was super comfortable too. But above and beyond the hotel itself, the customer service was outstanding! Everyone there was super nice and helpful. Additionally, because of... More 

Was this review helpful? Yes
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for your wonderful review. It was our pleasure to welcome our guests participating in the Ironman Steelhead 70.3 triathlon race and very much look forward to next year. It was our vision to have the athletes properly fueled for the day as we pride ourselves on exceptional customer service. I am very delighted to hear that... More 

Shorewood, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay at the Benton Harbor Holiday Inn. The hotel was very nice and comfortable, and the staff were all great. The GM was very engaged and hands on, which was nice to see. Everyone was very helpful. We had our 2 dogs with us, and there is a nice grass area to walk them on one... More 

Was this review helpful? Yes
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am very pleased to hear both you and your pets enjoyed your recent stay with us. It is our pleasure. Both the staff and myself take great pride in providing the best guest experience possible so we value your feedback. We hope to see you again in the near... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel last weekend while we were in town from Chicago for a family reunion. My husband and I joke that we never get a good night sleep at hotels but we both slept AMAZING and so did all the kids! The hotel is about a 15 minute drive to downtown St Joe and the beach which... More 

Was this review helpful? Yes
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for taking the time to share your wonderful review. I am delighted to hear that breakfast was a hit for you and your family! We appreciate the feedback and look forward to your next visit. Warm Regards, Laurelei Morissette General Manager More 

Indianapolis, Indiana
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 26, 2015

The staff here is just fantastic. When we checked in on the afternoon of Thursday, July 23, Andy (the GM) and Dilys were there to process my early check in for the 2 rooms. Andy took time to advise me of various nearby attractions and provided a referral to RyeBelle's restaurant in St. Joseph. When we entered our room, Tina... More 

Was this review helpful? Yes 1
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for your wonderful feedback and compliments to our staff. It sounds like you were able to enjoy the various attractions in our fine city and we look forward to seeing you again in the near future. Cookies are waiting! Warm Regards, Laurelei Morissette General Manager More 

Chicago, Illinois
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 8, 2015

We stayed at the Benton Harbor Holiday Inn Express over the 4th of July weekend and it was a packed house. The hotel was at full occupancy and still the staff managed to take wonderful care of our family. In particular, Mona in the breakfast room was great. She was friendly and was obviously someone who cared about her job... More 

Was this review helpful? Yes 2
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for the positive review regarding our valued staff. We strive to provide exceptional customer service and look forward to welcoming both you and your family as returning guests. Mona will be delighted to know that she made such a wonderful impression! Warm Regards, Laurelei Morissette General Manager More 

Channahon, Illinois
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 2, 2015

We have stayed here several times. The hotel is right off the highway and easy to get to. Plus it's only a 10 minute drive to downtown St Joseph. Upon entering the hotel, we received a friendly greeting by the desk staff. Check in was a breeze and we were properly directed to our room. The staff also informed us... More 

Was this review helpful? Yes 2
Laurelei M, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Guest, Thank you for taking the time to share your review with us. We highly value your return visits and appreciate the positive feedback. Downtown St. Joseph is a wonderful recommendation! Thank you for sharing your experience. We look forward to seeing you again in the near future. Warm Regards, Laurelei Morissette General Manager More 

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