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Days Inn Benton Harbor

2.0 of 5 1598 Mall Drive, Benton Harbor, MI 49022-2310 (Formerly Twin City Inn And Suites)
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Certificate of Excellence 2014
Days Inn Benton Harbor
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Days Inn Benton Harbor
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197 reviews from our community

Traveler rating
    60
    76
    36
    17
    8
See reviews for
58
64
13
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Watertown
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel to stay at an affordable price. Room was clean and staff was friendly and made you feel welcome. Hotel is located close to restaurants so you did not have to go very far to eat. Room was quiet and bed was very comfortable. Will definitely stay here again when I am in the area.

Was this review helpful? Yes
daysinnbh, Manager at Days Inn Benton Harbor, responded to this review

We are so glad you found everything you needed during your stay with us! We always love having guests talk kindly about our hotel, so thank you!! Anytime you are in the area, we hope to see you and to bring you another great stay! Sincerely, Cody More 

Dortmund, Germany
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed November 5, 2014 via mobile

nice, clean and quiet hotel on the way from Detroit to Chicago. Stayed one night with my family. The receptionist - young man - was very polite. He also gave us a discount on the phone... thank you very much. What small things make your life and journey better. But next morning was an older man - he was not... More 

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daysinnbh, Manager at Days Inn Benton Harbor, responded to this review

Thank you so much for the kind words about our hotel! Our #1 goal is to make sure everything about your stay is as comfortable and easy as possible. I am so glad that we could help you. I remember talking to you over the phone, I do apologize about not having a high chair available at that time, our... More 

Chicago
Top Contributor
248 reviews 248 reviews
57 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed November 1, 2014

The lady at the front desk when I came in was wonderful: friendly, full of energy and seemed to really care. She set the tenor for the stay. I had a very large room on the second floor that overlooked the highway but there was no noise. The king sized bed was very comfortable and the TV was larger than... More 

Was this review helpful? Yes
daysinnbh, Manager at Days Inn Benton Harbor, responded to this review

Thank you so much for your kind words! We are so glad you enjoyed your stay with us, and hope next time you are in the area taking photograph's that you choose to stay with us again!! The one thing we will be doing this winter is carpet, and we strive to be the best of the best in our... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed October 24, 2014

Great staff, very clean room, nice flat screen tv, good breakfast. Plenty of restraunts and shopping nearby. Ron and Ila were very attentive to my needs. I have stayed here two years in a row and would recommend this propert to anyone visiting the Benton Harbor area.

Was this review helpful? Yes
daysinnbh, Manager at Days Inn Benton Harbor, responded to this review

Thank you so much for your kind review of our hotel! We are so happy you chose to stay with us during the outage and for that amount of time! We know you are on the road most of the year, so we hope everything here was as good as possible for you. We hope too see you in the... More 

Midland, Michigan
Contributor
18 reviews 18 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 20, 2014

We did not get our money's worth at this place. We were very tired and did not need problems. It took so long for WIFI to work. The TV did not work. The water in the tub did not go down after I took a shower. My husband had to wait until morning to shower and there was still standing... More 

Was this review helpful? Yes 1
daysinnbh, Manager at Days Inn Benton Harbor, responded to this review

We are sorry that you experience problems during your stay. We wish you would have contacted us about the TV and Wifi and we could have resolved it on site for you. Our TV's like most flat screens do take a second to turn on, and then the Direct TV also takes a second to kick on. Again we do... More 

Hammond, Indiana
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2014

Cody was great at check in, it only took me about 2 minutes to check in. I asked for a room away on the side away from the expressway, but was informed all the king rooms were on that side. The room was clean and the mattress was firm. The water pressure in the shower was very good and the... More 

Was this review helpful? Yes
daysinnbh, Manager at Days Inn Benton Harbor, responded to this review

We appreciate you coming back to stay with us again! We always look forward to our repeat guests coming back and seeing us. I always do what i can to get you in your room as fast as possible because after a long day of traveling we all know you just want to get in your nice room and relax... More 

Kingsville
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2014

We were greeted by Cody at the front desk. He was very pleasant and helpful. We checked in quickly using our Wyndham points, then travelled to nearby St. Joseph's. Cody had travel directions already written - much appreciated. Upon our return, we had trouble with our T. V., and after trying to fix it, he offered us a new room... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
daysinnbh, Manager at Days Inn Benton Harbor, responded to this review

Thank you so much for the kind words! I am just happy i was able to solve your issue with the TV as soon as i could and get you all settled into the other room for the night with a working TV. I am also glad you made it out to St. Joseph, there is a lot to see... More 

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Additional Information about Days Inn Benton Harbor

Address: 1598 Mall Drive, Benton Harbor, MI 49022-2310 (Formerly Twin City Inn And Suites)
Phone Number:
Location: United States > Michigan > Berrien County > Benton Harbor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Benton Harbor 2*
Number of rooms: 52
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Also Known As:
Days Inn Benton Harbor Hotel Benton Harbor
Twin City Hotel
Best Western Benton Harbor
Benton Harbor Best Western

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