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Comfort Suites Benton Harbor

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1825 Meadowbrook Road, I-94, Exit 29, Benton Harbor, MI 49022
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Comfort Suites Benton Harbor
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Comfort Suites Benton Harbor
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81 reviews from our community

Traveler rating
    25
    26
    21
    7
    2
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33
18
2
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kanata, Canada
Top Contributor
53 reviews 53 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay in a Comfort Suites on our trip (as opposed to a Comfort Inn). The room was spacious. It was separated by a half wall with 2 queen beds on one side and a couch, coffee table and desk on the other. The beds, pillows and duvet were very comfortable. The bathroom was very well designed... More 

Was this review helpful? Yes 1
Donny Z, Manager at Comfort Suites Benton Harbor, responded to this review

Dear Cathy W, Thank you for taking your time to provide your thoughts and feedback about your recent trip to Comfort Suites Benton Harbor - St. Joseph. My goal to provide each guest with a positive and satisfactory experience. I am very happy to read your stay with us was pleasant! I will be sure to share your comments with... More 

Indianapolis, Indiana
Top Contributor
68 reviews 68 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

The renovations surely improved the the Comfort Suites in Benton Harbor, Michigan. The room I stayed in (Room 203) looked much nicer than the old pictures. The rooms are very spacious. The vanity has plenty of room to spread things out. And, the decor in both room and bathroom gives the room a very relaxing atmosphere. The breakfast was a... More 

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Donny Z, Manager at Comfort Suites Benton Harbor, responded to this review

Dear Old-Socialist, Thank you for your review of your recent stay with Comfort Suites Benton Harbor - St. Joseph. Your feedback is a very important tool which is utilized to continuously improve our hotel and hopefully the guest experience as well. Although I am very happy to hear that you enjoy our recent upgrades and renovations, and that you find... More 

Woodbridge, Virginia
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The beds are average, and the rooms are clean, the towels are exfoliating and the thing to avoid the most is the breakfast. The meat is not anything real, the sausage patties look like it could be sausage, it tastes like an old rubber shoe. the bacon is a kin to cardboard, the eggs are like to the ones we... More 

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Donny Z, General Manager at Comfort Suites Benton Harbor, responded to this review

Dear yeshal9000, Thank you taking the time to leave your feedback on your recent trip to Comfort Suites Benton Harbor. After reading your review, I am happy to hear that your stay was overall enjoyable, but I am sorry that you didn't have a great experience during breakfast. I will spend time with the kitchen staff to come up to... More 

Hibbing, Minnesota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

We come to the Benton Harbor area on a regular basis from Minnesota to spend time with my sons that live there with their mom. I have stayed at this place quite a few time when coming and have been very satisfied until my recent trip there. We called ahead to make reservations and heard a little pounding in the... More 

Was this review helpful? Yes 1
Donny Z, Manager at Comfort Suites Benton Harbor, responded to this review

Dear ashleyerickson27, I am terribly sorry you felt betrayed when coming to visit Comfort Suites Benton Harbor. It was certainly not our intention to lie to you or to your family. Our guests and their satisfaction is extremely important to us! Our pool renovation certainly did take longer to complete than expected due to circumstances outside of our control. Hearing... More 

Livingston, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

We are on the road six months a year. This is one of the best. Easy off from freeway. Yet quiet. Comfortable clean and well maintained rooms. Great staff. Great value for money. Makes a great base for exploring the area.

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Donny Z, Manager at Comfort Suites Benton Harbor, responded to this review

Dear Bruce T, Thank you for providing feedback during your visit to Comfort Suites Benton Harbor. It is our goal to provide each guest with a positive and memorable stay. I am delighted to read that our goal was met with your stay. I hope you return to see us again. Hopefully your next stay will be even more pleasant... More 

Los Angeles, California
Top Contributor
181 reviews 181 reviews
41 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed October 14, 2014

Large suite with good wi-fi & desk with plenty of good lighting & electrical outlets. Large counter area in bathroom & a vent fan that actually cleared the room. If I have to find a flaw it is that the room was too warm for our taste & the A/C was loud & shouldn't have been required in October. Love... More 

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Stoney Creek, Canada
Top Contributor
64 reviews 64 reviews
22 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed October 6, 2014

We stayed here for the Benton Harbor Ironman. The check in girl and breakfast lady were amazing. The hotel itself was rather tired and needed updating. The elevator had a peeling laminate floor from wet children from the pool standing on the floor.

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Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 6, 2014

My husband and I stayed for two nights while attending a family wedding. The staff was very warm and welcoming.....and the hot chocolate cookies and coffee in the lobby was a nice touch at check in. Our room was not quite ready when we checked in, but, to be fair, we were two hours early. They did offer us another... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2014

The name says it all....COMFORT! This establishment was awesome on all levels! No complaints whatsoever. Staff was welcoming and professional. The room was very comfortable and spacious. I would absolutely recommend this hotel! Loved it. Sincerely, A very happy and from now on loyal customer :)

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

My wife and my daughter stayed at this hotel while we were visiting a university in the area. I found the rooms there very comfortable and spacious. We enjoyed the pool which was nice and clean. The continental breakfast was way more then I had expected, because they had plenty of hot food which was quite a surprise since the... More 

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