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Americas Best Value Inn- Benton Harbor

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798 Ferguson Drive, I94 Exit 28, Benton Harbor, MI 49022 (Formerly Howard Johnson Benton Harbor)
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Americas Best Value Inn- Benton Harbor
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Americas Best Value Inn- Benton Harbor
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49 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Marion, Indiana
1 of 5 stars Reviewed 1 week ago

Absolutely the most disguising hotel we have ever been to! Entire hotel smelled and was filthy! No towels, ice machine did not work, and the "breakfast" they offer was at least 4 days old! No one seemed to care just a whatever attitude. They should honestly be embarrassed! Absolutely DO NOT stay here!!!!!

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Indianapolis, Indiana
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

When we looked online at the website, it looked ok. No one had great expectations, we were just glad we found a place where we could shower and get some sleep... When we arrived, the place looked run down from the outside... Inside was worse! The lobby was hot as the AC was out!!! The pool area was hotter than... More 

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Travelers are raving about these Benton Harbor hotels

1 review
1 of 5 stars Reviewed 1 week ago via mobile

When we first arrived we were charged an up charge of $10.00 per room because we had two people per room instead of one. One of the rooms was dirty and had a whole in the wall. We tried to get out of the situation but we booked it stupidly as non-refundable. Never again. There was broken glass by my... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We travel nearly half the year for work and I found that many people that do reviews are cheap and have unrealistic expectations. I think for the price this hotel has a lot of great amenities. While I admit it is a little bit dated it is clean and the people are friendly. I think for the price it is... More 

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DaveAbvis, Manager at Americas Best Value Inn- Benton Harbor, responded to this review

Thank you. We hope you come and visit us again. More 

Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This place isnt somewhere to take children. The carpet is beyond nasty, the bed was lumpy and the pillows were stained and looked ancient. Check in took forever because the guy couldn't figure out how to use the printer and I waited 15 minutes for someone to appear at the desk to check out in the morning. Waste of money.

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room was nasty made sure I sprayed Lysol everywhere there was door connected to others room where u can hear other people my the refrigerator was nasty and the microwave was the lounge chair had hair all of it but overall great for the price recommend if you are only staying one night because of the price

Was this review helpful? Yes 2
DaveAbvis, Manager at Americas Best Value Inn- Benton Harbor, responded to this review

Thank you for bringing this to our attention. We want to make sure everyone has a nice clean stay. Hopefully you will come and stay with us again. More 

Indianapolis, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel smell clean and room was clean, but later on in the night I woke up with two bites on my neck. The blanket had long strand of hair on it and sheets was dirty. I didn't see it until the next day. The front desk didn't see considered that hair was on blanket, because it was several hours... More 

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DaveAbvis, Manager at Americas Best Value Inn- Benton Harbor, responded to this review

Thank you for bringing this to our attention. These are preventable problems that will be addressed. Cleanliness is the key. More 

Chicago, Illinois
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights-me, my 2 kids, my brother and his 3 kids, and my mom. We reserved 2 rooms. When we got there, they only had 1 room reserved. Thank God we had our confirmation email. She finally found 2 rooms and they were adjoining..plus!!. We were on the 5th floor. Bad news...no wifi. Sometimes it came... More 

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DaveAbvis, Manager at Americas Best Value Inn- Benton Harbor, responded to this review

Thank you for taking the time to leave a review. It's all about the details and pointing these out to us will just make us better. Hoping you come back and visit next time you are in town. More 

Woodland, Michigan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The motel was nothing like the pictures, it was old and outdated, dirty and need major updating. The staff was rude and unhelpful. The evening desk man was rude charged me again for a roll away I had already paid for. He also refused to give towels to out to people using the pool and laughed about it even tho... More 

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DaveAbvis, Manager at Americas Best Value Inn- Benton Harbor, responded to this review

I am sorry to hear that you had these troubles. Thank you for bringing this to my attention. We will make sure this doesn't happen in the future. We will educate our staff to ensure a better stay for everyone. More 

Ferndale, Michigan
Level Contributor
3 reviews
1 of 5 stars Reviewed June 20, 2015 via mobile

The hotel was a huge disappointment. The shower was moldy and the tub dirty. The ride in the elevator was interesting as a lady of the evening joined us.I'm taking Americas Best Value Inn off the list of hotels in which I will stay going forward.

Was this review helpful? Yes
DaveAbvis, Manager at Americas Best Value Inn- Benton Harbor, responded to this review

I feel bad that your stay was not enjoyable. Clean rooms are a must anything less is unacceptable. Thank you for bringing this to our attention. More 

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