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Holiday Inn Express Belleville

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46194 N I-94 Service Drive, Belleville, MI 48111
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1 room 1 guest
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Holiday Inn Express Belleville
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114 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Belleville
See the most recent reviews
Summerville, South Carolina
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 24, 2014

This is now my fourth HIE in Michigan and I have to say it is by far the best. The room was as comfortable as any of the others. The food was also about the same. The amenities were well beyond the others. The fitness center is very well equipped, even better than some higher end places I have stayed.... More 

Was this review helpful? Yes 1
Michigan
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 12, 2014

OK We stay at a lot of Holiday Inn’s, mainly for the fact that they are all pretty solid and consistent. However this Holiday Inn in particular seems to be slowly sliding downhill. It appears they are right on the edge of giving up and being sold off to a lower brand name. This is what typical happens to older... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Belleville, responded to this review

Dear vega15, Thank you for taking the time to post a review of our property. We are pleased you liked the friendliness of our staff and the breakfast selections we offer. We would like to apologize you were not satisfied with the condition of our hotel and the room accommodations you had fell below your expectations. We want to assure... More 

Cadillac, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

The front desk staff was very friendly and accommodated my request for adjoining rooms. The rooms were clean along with the rest of the hotel. The beds were comfortable. Thank you for great hospitality. We were in town for my grandpa's 90th birthday party.

Was this review helpful? Yes 1
Detroit
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 15, 2014

So, I signed on for the Park Sleep and Fly online. It was a room and parking for a week. It was my mistake that I didn't see how far away from the airport we would be (7 miles). We checked in to find out that the lot is not only NOT SECURE, but it is next to a vacant... More 

Was this review helpful? Yes 1
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear narlytoes, I would like to thank you for taking the time to leave us your feedback, comments and concerns. Our guests' are very important to us! I am terribly sorry to hear about your unfortunate parking experience. My name is Beatrice and I am the front office manager here at the Holiday Inn Express. Please contact me directly at... More 

Massillon, Ohio
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed July 13, 2014

For 20 years, my family has always parked at hotels for airport parking because it is more reasonable. However, after such a bad experience at this hotel, we are rethinking this decision. NEVER park at this hotel for airport parking unless you want to wait for nearly 1-1/2 hours for the shuttle to pick you up at the airport. It’s... More 

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Toronto
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 10, 2014

as per usual, Holiday Inn Express takes the worry out of booking. Great hotel, and great location if you are in the Canton area. Staff was courteous and helpful. Rooms very clean. Breakfast....... was perfect!

Was this review helpful? Yes 1
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear cdn, I greatly appreciate you for taking the time to leave us your comments, they are indeed very valuable to us. I am very glad you were able to enjoy the convenience of our location and all we have to offer. Please make sure to contact our front desk directly, to book your next stay. (734) 857-6200. -Beatrice P.... More 

Alexandria, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2014

I tried to book some rooms here for business travel, and the management was HORRIBLE. They were extremely rude and unprofessional, and not willing to work with us on billing options. The manager was always "away from her desk," or not available for some reason, would not return my calls or emails, and obviously did not appreciate us as potential... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Belleville, responded to this review

Dear Eileen213, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I want to assure you our hotel is very proud of its level of service, cleanliness and quality of its product. I would love the opportunity to regain your faith and would welcome the opportunity... More 

Clio, Michigan
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 30, 2014 via mobile

We had a 2 day meeting here, reserving 5 rooms plus the meeting room. Facility was great. Not new, but well kept. Pool and hot tub were nice although the sauna was cold and never did heat up. Staff, including general manager were superior. Kind, courteous, and a pleasure to deal with. The meeting room was well set up and... More 

Was this review helpful? Yes 2
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear Scott S, I would like to sincerely thank you for leaving your feedback and taking the time to invest in the success of our property! I do apologize that our front desk staff did not inform you of the 15-20 minute pre-warm up that the sauna requires in order for you to fully enjoy it. I am delighted that... More 

Macomb, Michigan
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stayed at this Holiday Inn for a soccer tournament over the holiday weekend and even with the amount of guests coming in for the weekend we were greeted well and the staff continued to be wonderful during the stay. The room was clean and the breakfast was great! Breakfast does not start until 7am on the weekends however the... More 

Was this review helpful? Yes 2
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear mikeandstephtravel, I would like to thank you for taking the time to leave us your valuable feedback! It is pleasing to read that you really enjoyed your stay with us. Our staff does the best they can at accomodating every guests needs and I am delighted that we were able to have breakfast out for you before your departure.... More 

Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 2, 2014

The room 108 is a called the king Hawaiian suite with jacuzzi tub. The stand up shower stall is covered in black mold , the bathroom vent was stained and gross. The room is $250 . The fire alarm sensor was stuffed with toilet paper.I took pictures and went to front desk. I wanted to be moved , no rooms... More 

Was this review helpful? Yes 1
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear Jane S., Thank you so much for taking time out of your day to leave us your feedback, I truly appreciate it. I want to express my deepest apologies for the unpleasant stay that you had at our location! We value our guests concerns and comments and with that said, we have done everything we could to make sure... More 

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