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All 5 Belleville hotels

Holiday Inn Express Belleville

2.5 of 5 Hotel   |   46194 N I-94 Service Drive, Belleville, MI 48111
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81%
Ranked #1 of 5 hotels in Belleville
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 3, 2014
paul k Traverse City, Michigan
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83 people have reviewed this hotel

Traveler rating
    43
    25
    7
    4
    4
See reviews for
21
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7
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Belleville, MI. Holiday Inn Express - Unfortunately, this was not a good stay. The room had a foul odor and the vent system in the bathroom did not work. The management did nothing about it - I reported it to three different people -- not even an apology. One guy at the front desk literally shrugged his shoulders as if... More

Was this review helpful? Yes 1
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear mellowtraveler2002, Thank you for taking the time to provide feedback on your stay. My deepest apologies for the unpleasant events you encountered at our property! We take every review very serious and use it to better our staff and hotel. We have shared your comments with our team and we're certain that all the necessary actions with be taken... More

Traverse City, Michigan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2014

Once again, we chose to stay here because of the quiet, clean accommodations and the staff. Whenever we fly out of Detroit, we have consistently reliable shuttle to and from the airport -parking is very convenient. Beatrice was very helpful with suggestions for dinner, room upgrades, etc.

Was this review helpful? Yes 2
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear Paul K., I appreciate the time that you have taken out of your day to give us your feedback on your stay. I will share with our team that it was a delight and how the importance of great customer service is vital. We are pleased to hear that all your needs were met and we hope to have... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2014 via mobile

We just had another great stay at this hotel. This hotel is our top choice when we visit the area. The employees go out of their way to make you feel welcomed and comfortable. We look forward to stay here again.

Was this review helpful? Yes 1
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear Julie1503, We are so grateful to hear that your continuous stay with us is always very pleasant and we appreciate your positive feedback. As a team, we will strive to make every stay much more enjoyable for your return! More

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 7, 2014

Once we were able to get to the hotel the check in was quick and easy! Costumer service was good. It was nice that they had toothpaste, deodorant, and tooth brush laying out which was nice since our flight was cancelled. Room was big but our bed was broken. Every time we sat on the edge it felt like our... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Belleville, responded to this review

Dear Ashley A, Thank you for taking the time to express your thoughts and concerns. I am pleased that you have not encountered any problems at check in. I am sorry we were not able to exceed or at least be at par with your expectation. Your comments about the bed have been documented and we are confident the necessary... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 5, 2014

Rooms are clean, early evening service was great. Late night is another story. One completely incompetent person manning the desk at midnight with 10 people in line....I estimate it'll be an hour or more. Walls are extremely thin. Patrons can be heard two rooms down arguing. NEVER again.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Belleville, responded to this review

Dear Katie H, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise from other guests prevented you from fully enjoying your time at the hotel. We were glad to see your positive comments for the evening staff as well as the high scores for Cleanliness and Rooms. We do take all of... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2013 via mobile

We always stay here when we visit family. Service is great, everyone is very friendly and goes above and beyond to make our stay comfortable. The hotel is very clean and they have a heated indoor pool. They offer a free breakfast that is pretty good as well.

Was this review helpful? Yes
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear Julie 1503, It is a delight to read how much our service and friendliness pleases you when you stay while visitng family. Customer service is such an importance to keeping our guests happy and coming back! I will share with our staff how our cleanliness is of great importance to our guests. We look forward to accomodating you very... More

West Vancouver, Canada
Top Contributor
83 reviews 83 reviews
46 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed October 24, 2013

We went to Ann Arbor to attend the Parents and Family Weekend. I cancelled my booking with an Ann Arbor Hotel by mistake & could not rebook. Fortunately, I could book this Hotel with very reasonable price for one night, & move to another Ann Arbor Hotel for the following 3 nights. We arrived around 10 am. No rooms were... More

Was this review helpful? Yes
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear Lraep, Thank you so much for taking time to give us your feedback. I am sorry to hear that you accidently canceled your reservation at another hotel but, very delighted to know that we could have come to the rescue during such an eventful weekend! I am pleased that our front desk staff did everything in their power to... More

Burt Lake, Michigan
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 20, 2013 via mobile

We have used this hotel for years and have found it to fit our needs perfectly, and our latest trip confirmed that yet again. The hotel is only five minutes away from DTW, one of the busiest airports in the world. However, because it is neither right on the airport grounds, nor right in the several clusters of hotels directly... More

Was this review helpful? Yes 1
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear Dave B., I can not thank you enough for all the positive feedback, but thank you anyway! I appreciate you taking the time for leaving us such wonderful comments on your enjoyable stay with us time and time again. I am glad that our location is convenient for your parking and shutte ride to the aiport and that our... More

Denver, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

I just completed a 9 day stay at this location. I stay at this location on my many trips to the Detroit area. The staff are very friendly and the breakfast is always good. The large gym and pool make a stay more enjoyable. I will continue to make this my first choice to stay on my business trips. The... More

Was this review helpful? Yes
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear Marvinnewton, I am very thankful for your feedback and appreciate the time and effort you put into your response. What a pleasure it is to hear that your 9 day stay at our location was to your satisfaction.The staff will be made aware of their friendliness and encouraged to continue to make our guests stay the best possible. More

New York City, New York
1 review
4 of 5 stars Reviewed October 7, 2013

I've always stayed at this location, good rooms, great breakfast, spectacular gym. I've always had such a great experience at this hotel the staff are nice but unfortunately at check in I wasn't recognized as ihg reward member and didn't get an upgrade! also I asked the front desk clerk to help me out with some directions, her answer was... More

Was this review helpful? Yes
Jessica T, General Manager at Holiday Inn Express Belleville, responded to this review

Dear John S., Thank you for taking the time to give us feedback during your stay at our property. It is always our priority to acknowledge and recongize our IHG Rewards members, given they are very special to us! I apologize for any inconvenience this might have caused you during your stay. Please note that this will certainly be brought... More

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Additional Information about Holiday Inn Express Belleville

Also Known As:
Holiday Inn Express Belleville Hotel
Holiday Inn Express Belleville Hotel Belleville
Holiday Inn Belleville
Belleville Holiday Inn
Address: 46194 N I-94 Service Drive, Belleville, MI 48111
Phone Number:
Location: United States > Michigan > Belleville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Belleville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Belleville 2.5*
Official Description (provided by the hotel):
'Welcome to the Holiday Inn Express Hotel & Suites/Belleville'. We are just minutes from downtown Detroit where travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. Just 6 miles from Detroit Wayne County Metropolitan Airport (DTW), the hotel offers complimentary shuttle service. We are located off exit #190, at I-94, the main artery into Detroit, MI. We are conveniently located between Ann Arbor (University of Michigan) and Detroit. This Belleville hotel will help maintain your exercise program in our mini health club. Swim year round in our indoor pool or relax in our hot tub. Catch up on work in our business center. Cozy up on one of our many couches and read a book. Enjoy our 'Stay Smart Breakfast' in our fabulous great room. Our event space and outstanding service makes Holiday Inn Express 'Smart'. Our sales department coordinates every detail of your event, making us the favorite wedding, conference, banquet, military, reunion and convention planners. Businesses near hotel: Visteon, Chase Tech Center, Masco, General Motors, TRW, Bosch, Chrysler, University of Michigan, Ford Motor Company. The Holiday Inn Express Belleville, everything you expect, and much more. ... more   less 
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