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DoubleTree by Hilton Hotel Bay City - Riverfront

Certificate of Excellence
GreenLeadersSilver level
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1 Wenonah Park Place, Bay City, MI 48708
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DoubleTree by Hilton Hotel Bay City - Riverfront
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DoubleTree by Hilton Hotel Bay City - Riverfront
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555 Reviews from our TripAdvisor Community

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Traveler rating
    350
    144
    40
    14
    7
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205
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chardon, Ohio
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have stayed at this property a few times while on business in the Bay City/Midland area. Very good service, nice property right on the river. If you can, get a room with a river view (although the city view is not bad either)

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germantown, United States
5 of 5 stars Reviewed 3 days ago NEW

The hotel was lovely. Every thing was clean and fresh. The staff bent over backwards to make sure we were happy and had what we needed. Location was beautiful . Easy to reach from the interstate highway and lots of stores within easy reach.

Review collected in partnership with DoubleTree by Hilton

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Seattle
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

A bit disappointed in the hotel. Smallish, well-used rooms. Even as a top tier HHonors diamond member, was only given a room with two double beds -- pretty tight for three people. Are there queen beds at all in this hotel? One strange thing -- when we arrived at our room, every single drawer and door in the room was... More 

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LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Dear Warky11~ Thank you so much for taking some time to give us your very valuable feedback. The first thing I would like to address is the fact that we do NOT have any queen bedded rooms. We will be slowly converting our rooms to queens with a brand new furniture layout that should be in place by the first... More 

Westland, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was here for a conference for my work organization and it was an excellent stay from start to finish. All of the staff I interacted with were friendly and helpful. The room was fresh and clean and extremely comfortable. I had a wonderful view of the river and was really able to just relax. Room service was great and... More 

Review collected in partnership with DoubleTree by Hilton

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Warren, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is in a beautiful waterfront spot. It was very friendly; I would recommend it. We had a two-day conference at this hotel and the accommodations was a perfect venue for our event. The food was tasty and the staff was hospitable and helpful.

Review collected in partnership with DoubleTree by Hilton

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Detroit, Michigan
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our hotel room itself was ok on this trip, albeit a little pricey for the accomodations. Would have rated middle of the road for just the room. The real issue here is with the food service. It starts with being crazy expensive. Beyond that the service was terrible. the final straw was a room service order placed to be delivered... More 

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LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Dear MidwestSailor83~ I want to apologize for any inconveniences you and your family suffered during your visit. I did follow up with our Food and Beverage Director as well as our General Manager to sort out any service standards we need to correct. Although it did sound like it was a very busy morning for us, you should not have... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Whenever I travel central Michigan, I go out of my way to stay at this property. To start with, everyone who works on property has always been super nice. It is a beautiful, well maintained property. Rooms are great, very good dining options in the hotel, good fitness center / pool and a well stocked business center. Do yourself a... More 

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Kalamazoo, Michigan
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for one night for a conference that was hosted at the same location. The rates were very reasonable, and the location right on the riverfront is lovely. There were the cookies at check-in, and a nice large indoor pool. They even let me mom use the pool after we checked-out of our room as she was hanging... More 

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Kings Mountain, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was located just south of the downtown area and on the river. The view, access to the riverwalk, service and food were excellent. The staff was helpful and friendly without being obsequious.

Review collected in partnership with DoubleTree by Hilton

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Bay City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a comfortable and pleasant night at the hotel. It is in a beautiful location, very convenient to downtown Bay City, and the rooms are attractive and comfortable. I recommend staying at this hotel for anyone visiting Bay City.

Review collected in partnership with DoubleTree by Hilton

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