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All 12 Bay City hotels

Holiday Inn Express Hotel & Suites Bay City

2.5 of 5 Hotel   |   3959 Traxler Court, Bay City, MI 48708
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80%
Ranked #3 of 12 hotels in Bay City
A recent review
4 of 5 stars Reviewed October 13, 2013
Jerry C The Villages, Florida
  • Reviews (74)
  • Photos (29)
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74 people have reviewed this hotel

Traveler rating
    31
    27
    11
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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There are newer reviews for Holiday Inn Express Hotel & Suites Bay City
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The Villages, Florida
Top Contributor
147 reviews 147 reviews
67 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 13, 2013

Stayed 10/18.. Hotel is easy to find, with a large well lit free parking lot. Check in was well done by especially friendly staff. You will be welcomed every time you pass through the lobby in or out. Hotel is clean and bright. Our first floor room did have a pet smell to it when we first arrived, but we... More

Was this review helpful? Yes
leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Thank you so much for your wonderful review. I'm so happy you were able to enjoy your stay with us! More

Amherst
Top Contributor
98 reviews 98 reviews
31 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed September 23, 2013

Our room was clean enough but it was not quiet - could hear every footstep in the room above - we were in second floor - kept us up and then awakened us at 5:30am - and management should instruct employees who must smoke to do so out back - watched one fellow sit out front repeatedly to smoke -... More

Was this review helpful? Yes
leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello Mguill1224, I am very sorry you could not get any rest during your visit with us and that you found the entry area dirty. I can assure you our goal is always to deliver the best in cleanliness and service and we clearly fell short during your stay. It is certainly an expectation that my staff that smokes does... More

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2013

The hotel was clean and the staff was friendly. The hotel is just off the highway and there are several restaurants near by. There is a Meijer store right across the street and about a mile away there is a Super Walmart. There is a Target across from Walmart that is in a mall with Sears, Penny's and Younker's.

Was this review helpful? Yes
leilani s, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello Mhkmhr, Thank you very much for your review. It was great to read that you enjoyed your stay with us! Sincerely, Leilani More

Akron, Ohio
Top Contributor
75 reviews 75 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 23, 2013

From my cell call an hour away to recommendations for dinner to helpfulness, kindness, and cleanliness, this property was all A+. Driving north after having been held up in traffic it was clear we would not make our scheduled destination, I used Google Maps to locate the nearest hotel and called this one. The receptionist was kind and handled my... More

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leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello Etoile_of_NE_Ohio, It makes me incredibly proud to see what great service my team was able to provide you leading up to and during your visit. Thank you so much for your review! More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 20, 2013

My husband and I stayed here 4 nights in Aug, 2013, on a business trip, I went along for the fun of it. It was a great stay, the beds were comfortable, it was clean, the toilet and shower was in really good working order. It was nice that there was a big store right across the street that I... More

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leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello cjt5656, Thank you very much for your review. It was such a pleasure reading how much you and your puppy enjoyed your visit. We can't wait to welcome you back again! More

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 16, 2013

We stayed in a family suite with two rooms; 2 queen beds and a king bed. The King was located in a windowless room that was kind of depressing, so nobody slept in there. My husband preferred to sleep on the very saggy queen and get stuck in the huge dimple in the middle than sleep in the king. We... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear turistaamericana, Thank you for taking the time to write us a review regarding your recent stay. It is very pleasing to know that you have enjoyed the service. I sincerely apologize for the experience you had with the room's condition. Your comments are being shared with the hotel management and appropriate action will be taken. I assure you that... More

Bay City, Michigan
Top Contributor
64 reviews 64 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 21, 2013

We stayed here due to a mass local power outage that effected our residence. Pros: The hotel were clean and the staff was very friendly. It was very easy to get around as everything was well marked. The room did have a mini fridge, microwave, and sink. Breakfast was included in the price and they had express checkout. Cons: One... More

Was this review helpful? Yes 1
leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello Nyormirror, Thank you so much for taking the time write a review of your recent stay with us. I'm very happy to hear that you enjoyed your visit with us over the weekend. I also apologize that we were not able to extend a second night to you in the same room and understand that this must have been... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 21, 2013 via mobile

You know that fresh as a daisy guy in the commercials, well, that won't be you. This has been the worst night of sleep I have ever had in a hotel. There was a loud creaking wall making a terrible noise the entire night. The sound starts as a creaking sound, followed by a loud tapping that lasts for about... More

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leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello Maddog 4200, I truly apologize that you were not able to sleep during visit with us. Because of your comments I have already contacted our elevator technician to check on and repair what was causing the noise you heard. Thank you so much for your feedback as it is the best way we can learn how to improve. I... More

Missouri USA
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 11, 2013

we stayed at this Holiday inn in June 2013,after a long trip on the motorcycle you do not want to search forever for a good clean hotel.\ Staying at this place was the perfect choice,the staff was super friendly 9do not always find that when dressed in motorcycle clothes)the rooms were cozy clean and the beds smelled fresh. The breakfast... More

Was this review helpful? Yes
leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello MissouriUSAButterfly, Thank you for your review. I'm so happy you enjoyed your stay with us and am very proud to have Jessica on our team and that she was able to make such a wonderful impression upon you. We can't wait to have you stay again with us on your next trip! Sincerely, Leilani Guest Services Manager More

Howell, Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 30, 2013

We are loyal to the Holiday Inn Express chain of motels and this location didn't let us down. We were in the area for a college recruitment visit with our son. The hotel was immaculate, the staff was friendly and our room was silent.Everything in our room was clean and in good order. My only suggestion would be too spruce... More

Was this review helpful? Yes
leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello MichiganFootballMom, I appreciate you taking the time to write such a kind review. The staff absolutely takes great pride in their work here and it is so nice to know that there efforts do not go unnoticed. Hopefully we will be able to welcome you back again soon, maybe even when you visit your son at school next year!... More

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Additional Information about Holiday Inn Express Hotel & Suites Bay City

Address: 3959 Traxler Court, Bay City, MI 48708
Phone Number:
Location: United States > Michigan > Bay City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bay City 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Bay City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Smart at Holiday Inn Express Hotel & Suites Bay City-East near the heart of historic downtown Bay City, Michigan. Whether traveling on business or pleasure our Bay City hotel in the tri-city area of Midland, Bay City or Saginaw, is conveniently located one-half mile from I-75 & US-10. This Bay City hotel provides convenient access to MBS Airport, Frankenmuth area corporations such as Accenture, Dow Chemical, Fabiano Bros. and exciting leisure attractions. Bay Antique Center, Michigan s largest Antique District, is just minutes from our Bay City hotel & encompasses several eateries and pubs. If you are looking for more contemporary shopping, Bay City Mall boasts many of your favorite stores such as Younkers, Target & JCPenney. Prefer the arts? Bay City offers Studio 23 Art Center, State Theatre, Bay County Historical Museum and Delta College Planetarium. Our Bay City hotel offers beautiful guest rooms, suites & executive whirlpool rooms with all of the comforts of home from pillow top mattresses to our 32 HDTV & complimentary HSIA. Enjoy exercising in our fitness center followed by a refreshing swim in our indoor pool. Complete your stay by enjoying your complimentary breakfast bar featuring eggs or omelets, fresh fruit & yogurts & our world famous cinnamon rolls. The Holiday Inn Express & Suites is looking forward to your arrival on your next visit to Bay City. ... more   less 
Number of rooms
77

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