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Holiday Inn Express Hotel & Suites Bay City

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3959 Traxler Court, Bay City, MI 48708
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Holiday Inn Express Hotel & Suites Bay City
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Holiday Inn Express Hotel & Suites Bay City
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89 reviews from our community

Traveler rating
    41
    29
    13
    3
    3
See reviews for
23
25
3
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Saint Clair, Michigan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

The bed was very comfy but the ac was a little loud. Nice and spacious room. We would stay here again. Staff was nice and friendly. Breakfast was good too but our second morning we got up a little later and were there an hour before breakfast ended but most of the food was gone.

Was this review helpful? Yes
Dawn C, General Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Loyal Guest, FIrst and foremost thank you so much for staying with us at the Holiday Inn Express Bay City. We enjoyed having you here! Since your departure we have fixed the air conditioner unit. We are looking forward to seeing you in the near future. Regards Holiday Inn Management More 

Mansfield, Ohio
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We like Holiday Inn Express properties because we've always received good value, clean, comfortable facilities, and a light breakfast included in our stay. This property was no different. Check-in was flawless. Our room was on the 3rd floor and we ended up with a suite! That was a suprise! Thank you very much!!! Slept passed breakfast the first morning so... More 

Was this review helpful? Yes
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear 71Sarge Thank you so much for taking the time to write a review. I am so excited to hear that you have a wonderful time here at the Holiday Inn. We definitely work very hard to make sure our guest have a "Home away from home experience" with us and the whole staff appreciates your kind words. We would... More 

Jackson, New Jersey
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 23, 2015

My wife, two-year-old and I stayed for 3 nights in the King Jacuzzi suite here while we were visiting family in the area. There isn't a great selection of hotels in the area so we selected this one due to it's proximity to I-75 and having a fitness center, which some others hotels in the area did not. The staff... More 

Was this review helpful? Yes
Dawn C, Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello, Thank you for taking the time to write a review. We are please you enjoyed your stay with us while visiting family. More 

Bay City, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

I stay here a few times a year while i'm in the area for work. I am always impressed with how friendly the staff is here. The last few times I have stayed Jessica Yorch has checked me in, she has always greeted me with a pleasant smile and all my paperwork ready to expedite my check-in. The rooms are... More 

Was this review helpful? Yes
Dawn C, General Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Guest, We are so glad to hear that you enjoyed your staff and that the staff was very available to you when you needed! We value every guest and it makes us proud to know we have done everything we possibly could for you! We look forward to seeing you soon! Sincerely, Holiday Inn Management More 

Auburn, Michigan
1 review
5 of 5 stars Reviewed February 16, 2015

Awesome place to stay clean rooms friendly staff Relaxing breakfast room with fireplace and tv Had a great breakfast lI would stay there again !!Lots pillows on the bed rooms are nice and big was relaxing

Was this review helpful? Yes
Dawn C, Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Loyal Guest, Thank you so much for giving the Bay City Holiday Inn Express your business. We appreciate the opportinity to wow you during your stay! We are so glad you enjoyed yourself as well as the hotel while you stayed!! We look forward to seeing you in the near future. Warm Regards Brandon HIE Staff More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 16, 2015

We were in Bay City for a wedding 2/14/15 and stayed two nights. The hotel was easy to get to just off I75. Room was very clean, two queen beds were firm and comfy just the way we like it. The hotel was quiet, sleeping wasn't an issue. I've stayed at less expensive hotels and had problems with partyers, sounds... More 

Was this review helpful? Yes
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Guest, We are so glad to know you enjoyed your stay and that Bonnie was great to you! We take pride in making sure every guest leaves here with the wow factor. I really hope you choose us the next time you are in Bay City. We look forward to seeing you soon. Regards, Brandon More 

Bay City, Michigan
1 review
5 of 5 stars Reviewed November 1, 2014

I was a traveler with a lot of questions, and one person stood out to help me. Jessica the hotel representitive. I wish all of my Hotel stays had a Jessica. I stay in many hotels around the country, and will always stay at a Holiday Inn Express, because of the help and courtesy I recieved at this Holliday Inn.... More 

Was this review helpful? Yes
Dawn C, General Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Loyal Guest, We are glad to hear that you enjoyed your stay and the Holiday Inn Express Bay City. We are happy that we made you happy! Please stay with us the next time you arrive in Bay City. We look forward to seeing you soon. Sincerely Brandon More 

Clinton Township, Michigan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2014

Stayed there one night with my grandkids. Spacious rooms and beautiful warm salt water pool. The kids enjoyed that. the only thing was there were a few hair balls in pool. other than that we had a very enjoyable stay. Beds were very comfortable and nice breakfast bar. The staff was very nice and professional.

Was this review helpful? Yes
leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello Jackie C, It was wonderful to read that you and your grandkids enjoyed your visit with us so much. Thank you for all the kind words. Sincerely, Leilani Guest Services Manager More 

Clarkston, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

We've stayed at many a Holiday Inn Express, but this one had one of the friendliest and welcoming staff's we've seen. Our suite was roomy and spotless. I like the sign that stated we could get plates, and utensils if needed for our mini kitchen. We brought dinner back to the room and found this to be a plus. We... More 

Was this review helpful? Yes 2
leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello MikeC1307, Thank you so much for the fantastic review. It was great reading how you enjoyed everything from our room amenities to our breakfast and best of all the excellent service that Jessica was able to provide you. We look forward to your return trip! Sincerely, Leilani Guest Services Manager More 

Bay City, Michigan
1 review
5 of 5 stars Reviewed August 5, 2014

Our check in went so smooth! There was a line upon checking in, nevertheless Jessica was very courteous with everyone and her duties were performed in a timely manor. We checked in a little after 9pm and she greeted us in a very cheery mood, which made us feel good. Thank you Jessica.

Was this review helpful? Yes
leilani s, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello Darren H, I'm so happy that Jessica was able to make your check in so warm and welcoming. Thank you for taking the time to share your experience with us! Sincerely, Leilani Guest Services Manager More 

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