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Holiday Inn Express Hotel & Suites Bay City

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3959 Traxler Court, Bay City, MI 48708
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Holiday Inn Express Hotel & Suites Bay City
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94 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (24)
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Cranberry
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We come here every summer with my husband on business. The staff is friendly, the rooms are spacious and clean, and the breakfast is a plus. The only down side is the pool is always way colder than I like it. There isn't much to walk to from here so you have to drive to get to restaurants.

Was this review helpful? Yes
Chesapeake, Virginia
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Room: Beds were great. Clean and WiFi. Breakfast was good for a quick bite. Good wake up area. Parking: Good for large SUV. Staff: Staff was helpful and helped us get directions to some of the places we had to go. Convenient: Meijer across from street. UNO Pizza down the main street. Local place to eat near by also.

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Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Loyal Guest, Thank you so much for the kind words. The hotel staff enjoyed you and your family joining us for the weekend. We look forward to having you again in the future!!! Thank You Brandon B HIE Staff More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

My family and I unfortunately had to be in the area due to the loss of a family member. The staff was able to get our rooms close together (kind of rare in a hotel!) and accommodate our needs very well. At check in, Brandon made us feel very welcome and was patient with our group in spite of our... More 

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Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear DetCityJustin, I thank you so much for your hospitality. The hotel and I were very fortunate that you chose us as your home away from home for the few days you were here. We strive to make everyone's visit with us just as comfortable as yours!! We look forward to seeing you again in the future, as we are... More 

Cleves, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for just one night. Room was very clean, beds comfortable. Staff was very friendly! And breakfast was good...typical breakfast but staff was friendly and great at keeping area clean. Would recommend!

Was this review helpful? Yes
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Valued Guest, Thank you for your nice review.We loved having you as a guest and look forward to your return. Tammi C. Front Desk Supervisor More 

Tucson, Arizona, United States
1 review
5 of 5 stars Reviewed May 27, 2015

My stay was very comfortable and everything I needed was provided in the room. The staff was very competent and professional. I will tell everyone I know that travels to Bay City to stay here! I will be back!

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Dawn C, General Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Valued Guest, We are so happy your stay was wonderful. Our staff works hard to give all of our guests the best experience possible while you are away from home.They appreciated your positive feedback. We look forward to your return. Best Regards Tammi C Front Desk Supervisor More 

Saint Clair, Michigan
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

The bed was very comfy but the ac was a little loud. Nice and spacious room. We would stay here again. Staff was nice and friendly. Breakfast was good too but our second morning we got up a little later and were there an hour before breakfast ended but most of the food was gone.

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Dawn C, General Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Loyal Guest, FIrst and foremost thank you so much for staying with us at the Holiday Inn Express Bay City. We enjoyed having you here! Since your departure we have fixed the air conditioner unit. We are looking forward to seeing you in the near future. Regards Holiday Inn Management More 

Mansfield, Ohio
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 26, 2015

We like Holiday Inn Express properties because we've always received good value, clean, comfortable facilities, and a light breakfast included in our stay. This property was no different. Check-in was flawless. Our room was on the 3rd floor and we ended up with a suite! That was a suprise! Thank you very much!!! Slept passed breakfast the first morning so... More 

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Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear 71Sarge Thank you so much for taking the time to write a review. I am so excited to hear that you have a wonderful time here at the Holiday Inn. We definitely work very hard to make sure our guest have a "Home away from home experience" with us and the whole staff appreciates your kind words. We would... More 

Jackson, New Jersey
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 23, 2015

My wife, two-year-old and I stayed for 3 nights in the King Jacuzzi suite here while we were visiting family in the area. There isn't a great selection of hotels in the area so we selected this one due to it's proximity to I-75 and having a fitness center, which some others hotels in the area did not. The staff... More 

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Dawn C, Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Hello, Thank you for taking the time to write a review. We are please you enjoyed your stay with us while visiting family. More 

Bay City, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

I stay here a few times a year while i'm in the area for work. I am always impressed with how friendly the staff is here. The last few times I have stayed Jessica Yorch has checked me in, she has always greeted me with a pleasant smile and all my paperwork ready to expedite my check-in. The rooms are... More 

Was this review helpful? Yes
Dawn C, General Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Guest, We are so glad to hear that you enjoyed your staff and that the staff was very available to you when you needed! We value every guest and it makes us proud to know we have done everything we possibly could for you! We look forward to seeing you soon! Sincerely, Holiday Inn Management More 

Auburn, Michigan
Level Contributor
1 review
5 of 5 stars Reviewed February 16, 2015

Awesome place to stay clean rooms friendly staff Relaxing breakfast room with fireplace and tv Had a great breakfast lI would stay there again !!Lots pillows on the bed rooms are nice and big was relaxing

Was this review helpful? Yes
Dawn C, Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this review

Dear Loyal Guest, Thank you so much for giving the Bay City Holiday Inn Express your business. We appreciate the opportinity to wow you during your stay! We are so glad you enjoyed yourself as well as the hotel while you stayed!! We look forward to seeing you in the near future. Warm Regards Brandon HIE Staff More 

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