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All 4 Bad Axe hotels

Holiday Inn Express Bad Axe

2.5 of 5 Hotel   |   55 Rapson Lane West, Bad Axe, MI 48413
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Ranked #3 of 4 Hotels in Bad Axe
A recent review
4 of 5 stars reviewed 2 weeks ago
David K Union City, New Jersey
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61 reviews from our community

Traveler rating
    19
    14
    7
    7
    14
See reviews for
17
8
4
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Union City, New Jersey
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2-night "1-tank trip" from the Detroit area. The location was nice & central to the thumb area's towns, beaches, parks, etc as well as near a bunch of chain restaurants, fast food chains, Walmart, & strip malls. We were greeted by 2 nice ladies upon check-in, who recognized my IHG status and quickly got me my... More

Was this review helpful? Yes 1
Flint, Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Upon request for government rate, receptionist declined although I'm current employee with 24/7 response duties. I advised I've never been denied before to which she stated "guess we're not everywhere else". Dining staff was very courteous and friendly though.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Bad Axe, responded to this review

Dear JJHunter, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken... More

Walkerton, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 11, 2014

Was on a bus trip seeing lighthouses and we stayed here the last night. They were very friendly. They had cookies chips and beverages for us when we arrived. We a slight problem in our room. We reported it and it was fixed when we returned from super that evening. Would recommend this motel if staying in the area.

Was this review helpful? Yes 1
Niagara Falls, New York
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 26, 2014

My family for the last 4 years have been traveling to Port Austin to visit relatives who have a place right on the beach. The place they own on the beach is not big enough to accommodate my family consisting of my wife and two boys ages 3 and 4 so we have stayed at places in Port Austin and... More

Was this review helpful? Yes 2
Gary M, Front Office Manager at Holiday Inn Express Bad Axe, responded to this review

Happy to hear that your family enjoyed the amenities that we offer along with the local attractions. We are looking forward to seeing you next year. More

Senior Contributor
21 reviews 21 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed July 6, 2014 via mobile

We guaranteed a room with a credit card a month prior to our arrival. Gary, GM, gave our room away to somebody else and the hotel was booked upon arrival. His attitude was "too bad, find a room someplace else." It was 10:00pm with a tired and hungry young family. We were asked to leave when we said, "You can't... More

Was this review helpful? Yes 13
IHGCare, Guest Relations Manager at Holiday Inn Express Bad Axe, responded to this review

Dear Paradisetanks, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

They were very courteous and nice. The pool is a little small but clean. Our room was clean and comfortable but it could have used some repairs. For instance the shower curtain rod was loose and the curtain falling to the middle and the bathroom would get wet when taking a shower, the toilet seat kept sliding around and some... More

Was this review helpful? Yes 1
Gary M, Front Office Manager at Holiday Inn Express Bad Axe, responded to this review

Sorry your room wasn't in perfect condition when you arrived. We appreciate you letting us know of the problems so we can correct our imperfections. More

Blytheville, Arkansas
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 22, 2014 via mobile

We had guaranteed room reservations on a business trip. The hotel sold our rooms at a higher rate to someone else without contacting us, so when we went to check in we had no rooms. It was late we had children with us who were very tired and hungry. Hotel offered no help in finding our family us room. We... More

Was this review helpful? Yes 6
IHGCare, Guest Relations Manager at Holiday Inn Express Bad Axe, responded to this review

Dear Hughes-101, Thank you for taking time to post a review and for being a member of our IHG Rewards Club program. I am sorry to hear about your recent experience with us. Please accept our sincerest apologies for any inconvenience you may have experienced with your reservation and with our hotel staff. We take comments such as these very... More

Deckerville, Michigan
1 review
5 of 5 stars Reviewed January 2, 2014

Our family of six stayed here on New Year's Eve and we couldn't have been happier with our room, the hospitality and our overall stay. The pool was delightful and breakfast was great! Our room was spacious which was wonderful with four kids. Look forward to staying again.

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 16, 2013

What friendly and efficient service! My room was spotless with heat and lights on, hot water for tea and a cookie. They recommended a nearby restaurant for dinner and were simply great! I would def return here and encourage anyone to stay. Lovely pool and hot tub, exercise room, comfortable bed, frig in room, and a table on which to... More

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bad axe
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 3, 2013

G is the "managing partner" of this establishment and needs to work on customer service. On my wedding day, I stopped into the hotel to check into our room. At that time I asked for a discount for one of our guests. The hotel had made a mistake and charged one of our guests double what the other guests were... More

Was this review helpful? Yes 8
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Additional Information about Holiday Inn Express Bad Axe

Address: 55 Rapson Lane West, Bad Axe, MI 48413
Phone Number:
Location: United States > Michigan > Bad Axe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Bad Axe 2.5*
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Also Known As:
Holiday Inn Express Bad Axe Hotel Bad Axe
Holiday Inn Bad Axe
Bad Axe Holiday Inn

38 photos of this hotel

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