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All 4 Bad Axe hotels

Holiday Inn Express Bad Axe

2.5 of 5 Hotel   |   55 Rapson Lane West, Bad Axe, MI 48413
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55%
Ranked #3 of 4 hotels in Bad Axe
A recent review
5 of 5 stars reviewed 1 week ago
Jim V Niagara Falls, New York
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  • Reviews (58)
  • Photos (37)
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58 people have reviewed this hotel

Traveler rating
    18
    13
    7
    6
    14
See reviews for
16
8
4
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Niagara Falls, New York
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My family for the last 4 years have been traveling to Port Austin to visit relatives who have a place right on the beach. The place they own on the beach is not big enough to accommodate my family consisting of my wife and two boys ages 3 and 4 so we have stayed at places in Port Austin and... More

Was this review helpful? Yes 1
Gary M, Front Office Manager at Holiday Inn Express Bad Axe, responded to this review

Happy to hear that your family enjoyed the amenities that we offer along with the local attractions. We are looking forward to seeing you next year. More

Contributor
15 reviews 15 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We guaranteed a room with a credit card a month prior to our arrival. Gary, GM, gave our room away to somebody else and the hotel was booked upon arrival. His attitude was "too bad, find a room someplace else." It was 10:00pm with a tired and hungry young family. We were asked to leave when we said, "You can't... More

Was this review helpful? Yes 7
IHGCare, Guest Relations Manager at Holiday Inn Express Bad Axe, responded to this review

Dear Paradisetanks, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More

Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

They were very courteous and nice. The pool is a little small but clean. Our room was clean and comfortable but it could have used some repairs. For instance the shower curtain rod was loose and the curtain falling to the middle and the bathroom would get wet when taking a shower, the toilet seat kept sliding around and some... More

Was this review helpful? Yes 1
Gary M, Front Office Manager at Holiday Inn Express Bad Axe, responded to this review

Sorry your room wasn't in perfect condition when you arrived. We appreciate you letting us know of the problems so we can correct our imperfections. More

Blytheville, Arkansas
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 22, 2014 via mobile

We had guaranteed room reservations on a business trip. The hotel sold our rooms at a higher rate to someone else without contacting us, so when we went to check in we had no rooms. It was late we had children with us who were very tired and hungry. Hotel offered no help in finding our family us room. We... More

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Express Bad Axe, responded to this review

Dear Hughes-101, Thank you for taking time to post a review and for being a member of our IHG Rewards Club program. I am sorry to hear about your recent experience with us. Please accept our sincerest apologies for any inconvenience you may have experienced with your reservation and with our hotel staff. We take comments such as these very... More

Deckerville, Michigan
1 review
5 of 5 stars Reviewed January 2, 2014

Our family of six stayed here on New Year's Eve and we couldn't have been happier with our room, the hospitality and our overall stay. The pool was delightful and breakfast was great! Our room was spacious which was wonderful with four kids. Look forward to staying again.

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 16, 2013

What friendly and efficient service! My room was spotless with heat and lights on, hot water for tea and a cookie. They recommended a nearby restaurant for dinner and were simply great! I would def return here and encourage anyone to stay. Lovely pool and hot tub, exercise room, comfortable bed, frig in room, and a table on which to... More

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bad axe
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 3, 2013

G is the "managing partner" of this establishment and needs to work on customer service. On my wedding day, I stopped into the hotel to check into our room. At that time I asked for a discount for one of our guests. The hotel had made a mistake and charged one of our guests double what the other guests were... More

Was this review helpful? Yes 6
Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 14, 2013

Located in a rural area, we were pleasantly surprised by the modern updates to the hotel. Stayed 2 nights for a family member's wedding. Staff were friendly and helpful upon arrival. We had two suites which were located near each other as requested. The rooms were spacious, nicely appointed and very clean. The air conditioning/heating unit was located in the... More

Was this review helpful? Yes
gjwoodsjr
Top Contributor
56 reviews 56 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 4, 2013

Stayed at this hotel for a friend's wedding. Here I am reading some of the prior comments and wonder if these folks were actually stating in the same hotel I was. From the minute we got there we were greeted pleasantly and checking into the room took a few minutes. After we got up to the room about a half... More

Was this review helpful? Yes
Lansing, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 31, 2013

My husband and I traveled to this hotel on business. We chose it because it was the only national chain hotel available in the area. I regret that we did. The staff was literally the least hospitable staff I have ever encountered. I used to work in the hospitality industry and I would NEVER think of not acknowledging a guest... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Bad Axe, responded to this review

Dear LLambright, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from... More

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Additional Information about Holiday Inn Express Bad Axe

Address: 55 Rapson Lane West, Bad Axe, MI 48413
Phone Number:
Location: United States > Michigan > Bad Axe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Bad Axe 2.5*
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Also Known As:
Holiday Inn Express Bad Axe Hotel Bad Axe
Holiday Inn Bad Axe
Bad Axe Holiday Inn

37 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Room/suite (18)
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Dining (4)
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Pool/beach area (6)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Bad Axe is an exceptional facility from its beautiful decor, to its outstanding level of service. We are conveniently located in the Thumb of Michigan, just 20 miles from Lake Huron. Inside our hotel you will find spacious guest rooms all equipped with hairdryers, iron and boards, coffee makers and remote control TV. 2 phone with 2 lines and data port. Our Queen Suites include microwaves, refrigerators and comfortable lounging area. We also have Jacuzzi Suites that have the Jacuzzi in the bedroom with a king size bed and all the amenities that our queen suites have. Visit our indoor pool, whirlpool, fitness center and game room. Don't forget to try our continental breakfast, every morning from 6:00 am till 10:00am. Visit Bad Axe, MI and stay smart at the Holiday Inn Express Hotel. Credit card is required for stay. Cash payments are accepted upon checkout with prior authorization of a credit card. ... more   less 
Number of rooms
65

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