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Holiday Inn Express Bad Axe

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55 Rapson Lane West, Bad Axe, MI 48413
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Holiday Inn Express Bad Axe
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Holiday Inn Express Bad Axe
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66 reviews from our community

Traveler rating
    23
    14
    8
    7
    14
See reviews for
19
8
4
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Raleigh, North Carolina
Top Contributor
103 reviews 103 reviews
82 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed February 3, 2015

I could have stayed at any hotel in Bad Axe, as long as it was this Holiday Inn, at least that's the choice that Amex's travel system offered. I arrived at night, hit the grocery store on the way in, check in was a little slow considering that I'd provided my membership/profile number at booking. Struggled all the way to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Bad Axe, responded to this review

Dear NCLimey, Thank you for your feedback. We are delighted to hear you found our location convenient. Please accept our apologies for any inconvenience you may have experienced with the keys and for the noise challenges you encountered. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us.... More 

North Carolina
Top Contributor
76 reviews 76 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 1, 2015

Looking for a sunny space to host a special event with great service? This is it! Many thanks to manager Gary for taking care of all the details for this party of 60 and to his staff members Belia, Cecelia, Penny, and Josie for their good service. Planning the event with Gary was a piece of cake, as he has... More 

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1 review
5 of 5 stars Reviewed November 18, 2014

My husband traveled to the area for work in May 2014 an stayed at this wonderful hotel until today November 18th 2014. Due to his job, he has stayed in many hotels across the country. He has told me on many occasions how much he enjoyed this one mainly because the staff, saying they have always been so wonderful and... More 

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Battle Creek, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

I travel a lot and I find this hotel extremely clean,comfy, relaxing and the staff are very friendly. One of the best Holiday Inn Express's that I've been to. This is my second time here and once again I'm very satisfied. I especially enjoy the comfortable beds :)

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Roseville, Michigan
1 review
5 of 5 stars Reviewed September 24, 2014

Perfect for a family trip. We recently visited family in the area and could not have had a better time. In spite of the cold, rainy weather the grandkids, ages 11 and 9, had a great time in the indoor pool. The suite was clean, the beds were very comfortable and the breakfast bar was good. The grandkids especially liked... More 

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Union City, New Jersey
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 28, 2014

We stayed here for 2-night "1-tank trip" from the Detroit area. The location was nice & central to the thumb area's towns, beaches, parks, etc as well as near a bunch of chain restaurants, fast food chains, Walmart, & strip malls. We were greeted by 2 nice ladies upon check-in, who recognized my IHG status and quickly got me my... More 

Was this review helpful? Yes 1
Flint, Michigan
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 24, 2014

Upon request for government rate, receptionist declined although I'm current employee with 24/7 response duties. I advised I've never been denied before to which she stated "guess we're not everywhere else". Dining staff was very courteous and friendly though.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Bad Axe, responded to this review

Dear JJHunter, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken... More 

Walkerton, Indiana
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 11, 2014

Was on a bus trip seeing lighthouses and we stayed here the last night. They were very friendly. They had cookies chips and beverages for us when we arrived. We a slight problem in our room. We reported it and it was fixed when we returned from super that evening. Would recommend this motel if staying in the area.

Was this review helpful? Yes 1
Niagara Falls, New York
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 26, 2014

My family for the last 4 years have been traveling to Port Austin to visit relatives who have a place right on the beach. The place they own on the beach is not big enough to accommodate my family consisting of my wife and two boys ages 3 and 4 so we have stayed at places in Port Austin and... More 

Was this review helpful? Yes 2
Gary M, Front Office Manager at Holiday Inn Express Bad Axe, responded to this review

Happy to hear that your family enjoyed the amenities that we offer along with the local attractions. We are looking forward to seeing you next year. More 

Senior Contributor
24 reviews 24 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed July 6, 2014

We guaranteed a room with a credit card a month prior to our arrival. Gary, GM, gave our room away to somebody else and the hotel was booked upon arrival. His attitude was "too bad, find a room someplace else." It was 10:00pm with a tired and hungry young family. We were asked to leave when we said, "You can't... More 

Was this review helpful? Yes 14
IHGCare, Guest Relations Manager at Holiday Inn Express Bad Axe, responded to this review

Dear Paradisetanks, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More 

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39 photos of this hotel

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