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All 7 Worcester hotels

Courtyard by Marriott Worcester

3.0 of 5 Hotel   |   72 Grove Street, Worcester, MA 01605
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Courtyard by Marriott Worcester
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Ranked #4 of 7 hotels in Worcester
A recent review
3 of 5 stars reviewed 4 days ago
mskrisanda Washington DC, District of Columbia
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42 people have reviewed this hotel

Traveler rating
    18
    14
    8
    0
    2
See reviews for
12
6
4
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Sooo frustrating to come to such a beautifully renovated hotel and they just can't get the basics right. My second stay here and I am now so glad to see the free coffee in the lobby. But my phone didn't work--they sent someone up to fix it and the buttons still don't work. Went to dry my hair and there... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your feedback. We appreciate your insight and we take this as an opportunity to improve our product and service. We can certainly understand your frustration with the basics falling short and hope to be able to make up for that during a future stay. Please do not hesitate to contact me directly if I can be of... More

Essex, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was going to be in Worcester overnight to take my granddaughters to an open house at an area college one of them is interested in attending. I chose Courtyard based largely what other Trip Advisor reviewers had to say, and was more than impressed with my experience. The cost was reasonable (especially since the hotel offered a special rate... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Ellen, Thank you for your recent stay with us and for taking the time to review your experience. We're pleased to hear that you and your granddaughter were impressed by our accommodations, amenities, and customer service. We appreciate your 5-star recommendation to the TripAdvisor community and look forward to hosting your next visit to Worcester. Best, Socrates Ramirez, GM More

Scituate, Massachusetts
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed two nights. Room very small. Stand up closet little room to hang clothes. Room clean ,staff friendly. Major positive is closeness to U MASS MEDICAL CENTER where daughter underwent surgery. Promised room with sofa bed when arrived room did not have one and were told hotel fully booked so transfer to another room not possible. Rate of $159 was... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank your for your feedback, we are happy that you enjoyed our services while staying in Worcester. Please feel free to contact me directly if staying with us in the future and I will personally look after your reservation to ensure your room preferences are met. Sincerely, Socrates Ramirez, GM More

Philadelphia
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 26, 2014 credit card Amex Card Member Review

I had not stayed at this Courtyard in about 18 months, It has been remodeled and is very up to date. Rooms look good, and are very comfortable and business friendly. I'll stay here again. Great place to stay in Worcester.

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for your repeat patronage of our hotel. I'm pleased to hear that you enjoyed the improvements brought about by the renovations. Thank you for your business and we look forward to hosting your next visit to Worcester. Best, Socrates Ramirez, GM More

Massachusetts, United States
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 17, 2014

We were in Worcester for the Monster Jam show and didn't want to make the drive back to Boston in the snow, so luckily the Marriot had a room left! Check in was very busy but the two women at the front desk were very helpful and friendly. We didn't mind waiting a few extra minutes to check in. The... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2014

The front end staff greeted me immediately upon my arrival. They were very helpful with any request that I had. I used the shuttle service to get to the train station to go into Boston. The shuttle driver was very prompt in getting me there and picking me up later in the day. I stayed in a room with two... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for providing us with feedback regarding your experience. I'm pleased to hear that you enjoyed your stay and that you found the staff to be friendly and helpful. Thank you for recommending us to the TripAdvisor community and we look forward to hosting your next stay in Worcester. Best, Socrates Ramirez,... More

Sarasota, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2014

I've traveled to Worcester every month for the past six years. I actually stumbled upon the Courtyard after disappointing service at another Marriott property. It's funny how things are meant to be - upon arrival I knew that this was going to be a good fit for me. The staff was welcoming and the hotel had everything that a business... More

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Lowell, Massachusetts
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2014

Decided to spend the night in Worcester as we were meeting family and friends for Worcester Shark game. Awesome front desk service, well appointed hotel, great room layout and shuttle service to downtown venues. Shuttle only ran until 10:45, yet after a night out on the town, very easy to get a cab back.

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. I'm pleased to hear that you enjoyed our proximity to the DCU Center and our convenient shuttle service. We appreciate the feedback and hope you'll visit us again. Best, Socrates Ramirez, GM More

Westhampton, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2013

We stayed here for one night for a nearby gymnastics meet (myself & 2 kids) and could not have been more pleased. We travel relatively often, and have been disappointed at times, but not with this property. The staff at reception was warm & welcoming, and the lobby area recently renovated with clean, modern décor. Because of other reviews (claiming... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Stanzi, Thank you for taking the time to thoroughly review our hotel and share your experience with us and with the TripAdvisor community. I'm pleased to hear that you enjoyed your time with us and plan on returning. We strive to provide every guest with a memorable experience and we're happy to have succeeded. Thank you for your recommendation and... More

Toms River, New Jersey
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2013

The entire wedding party stayed in the hotel. The staff and service was wonderful. They blocked out our rooms and furnished gifts made by the bride as we checked -in. They staffed the bar late night so we could have a intimate after wedding party. We stayed in the hotel for two (2) nights before heading into Boston for the... More

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Jimmy, Thank you for sharing your experience with us and with the TripAdvisor community. I'm pleased to hear that you enjoyed your stay with us as part of a wedding party. Thanks for your feedback and we hope to see you again soon. Best, Socrates Ramirez, GM More

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Additional Information about Courtyard by Marriott Worcester

Also Known As:
Courtyard By Marriott Worcester Hotel
Courtyard By Marriott Worcester Hotel Worcester
Courtyard Worcester
Worcester Marriott
Worcester Courtyard
Address: 72 Grove Street, Worcester, MA 01605
Phone Number:
Location: United States > Massachusetts > Worcester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Worcester 3*
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