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Courtyard by Marriott Worcester

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72 Grove Street, Worcester, MA 01605
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Courtyard by Marriott Worcester
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Courtyard by Marriott Worcester
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Courtyard by Marriott Worcester
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94 reviews from our community

Traveler rating
    27
    40
    23
    0
    4
See reviews for
26
13
4
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (94)
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    (22)
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boston
Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for two nights because I was attending a conference in the area. Great stay from ease of check in to nice clean room with a comfortable king size bed. We enjoyed couple of cocktails in the lounge where the service was great. The breakfast was good, get the buffet if you are in a hurry. That being said,... More 

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Columbus, Ohio
Top Contributor
98 reviews 98 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed my stay. In spite of the construction happening outside my window, the stay was excellent. The service was great and the availability of food met my needs. Didn't hang in the bar area, but it did look nice and comfortable.

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New York City, New York
Top Contributor
99 reviews 99 reviews
12 hotel reviews
247 helpful votes 247 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here a number of times over the years. As other reviews have stated, this is a business oriented hotel located in Downtown Worcester, my hometown. It is across from The Gateway Plaza complex of WPI. There is easy access to Expressways 290 and 90 and places beyond. The rooms have standard and functional. There is a coffee... More 

Was this review helpful? Yes 1
Top Contributor
289 reviews 289 reviews
39 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been staying at this Courtyard for years whenever we need to be in Worcester.This trip was a huge improvement from our last visit. Staff are trained and they are responsive . Renovations have made it nicer ,newer and fresher. It is walkable to downtown if weather permits. Parking currently an issue because another hotel is being built next... More 

Was this review helpful? Yes 2
Hollywood, Florida
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night on a business trip. Hotel's renovation was well day. The bed was exceptionally comfortable and the room quiet. Coffee available all day and then your limited to snacks except for certain hours and a limited menu--didn't buy anything but what I saw on the tables looked good. Service was excellent, staff friendly and helpful. The good news... More 

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Boston, Massachusetts
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A large group stayed at this hotel for an on-site meeting. The rooms were clean and comfortable. Nothing fancy, but up to date decor and electronics. Good news, there is a bar. Bad news is the bartenders go missing for extended periods of times. People waited a while to put in orders. The food provided for the meetings was decent.... More 

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Dear Levi22, Thank you for sharing your experience with us. We are very happy to hear that you enjoyed our comfortable accommodations; however, I am very sorry to hear of your disappointment at our bar. I will certainly speak with my team to ensure that this was a isolated issue. We appreciate you bringing this to our attention and will... More 

Winslow, Maine
Top Contributor
140 reviews 140 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 19, 2015

We went for a show. The hotel is beautiful. And clean. The staff was fine. For the price, complementary breakfast should be offered. I read feedback on here from the manager stating they can't. Is it not high class enough to serve free food? Idk. But for almost $200 a night....we won't be back.

Was this review helpful? Yes 1
Peter D, General Manager at Courtyard by Marriott Worcester, responded to this review

Although we were happy to read your comments about the hotel we aplogize that the lack of complimentary breakfast put a damper on your experience. Courtyard by Marriott does not offer a complimentary breakfast as part of their rates, Other Marriott brands such as Fairfield Inn and Residence Inn do include breakfast. We regret that as a Courtyard we cannot.... More 

Glen Rock, New Jersey
Top Contributor
92 reviews 92 reviews
14 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 12, 2015

We stayed one night at the Courtyard by Marriott Worcester. Our room was very nice and a bit larger than we expected. Everything looked new. We loved the beds and pillows, etc. We loved how the sink area was separate from the toilet and shower. Made it easy for everyone getting ready in the morning. Room was very tastefully decorated... More 

Was this review helpful? Yes 2
Centerville, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 10, 2015

Just stayed in Room #329...bitten all over neck and arms by BedBugs!!!!! I travel for work and always stay in a Marriott property...so disappointed and grossed out!!!! Management was quick to respond to the issue, however, didn't appear to think it was a big deal.

Was this review helpful? Yes 1
Peter D, General Manager at Courtyard by Marriott Worcester, responded to this review

Dear Guest, Having spoken with you personally I am confident that at this time you are satisfied with the manner in which the hotel has responded. Having been in contact with you since your departure I know we have been diligent in answering your questions and resolving your concerns. More 

Copenhagen, Denmark
Top Contributor
332 reviews 332 reviews
48 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed April 6, 2015

Courtyard Marriotts are pretty much the same where ever you go, and this one is stamped from the same mold as the rest. But that makes it a clean, comfortable, well appointed choice. This one is relatively new, so in very good shape. Easy access off the highway. A solid choice. Oh, indoor pool, nice in winter.

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