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All 7 Worcester hotels

Courtyard by Marriott Worcester

3.0 of 5 Hotel   |   72 Grove Street, Worcester, MA 01605
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Courtyard by Marriott Worcester
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Ranked #5 of 7 Hotels in Worcester
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
hanid essex, vermont
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62 reviews from our community

Traveler rating
    24
    22
    14
    0
    2
See reviews for
19
8
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
essex, vermont
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is a great location to WPI. The hotel is doing some remodeling so the entrance is a bit confusing. The front desk staff should be more visible. No one was there when we arrived (which was through the bar, currently). The room was great. Spacious and clean. Breakfast not included - go to Lucky's Cafe down the street... More

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Miami
Contributor
16 reviews 16 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here prior to our daughter moving into her dorm. They are nice friendly and the rooms are clean. I felt safe and secure and slept well. Thanks marriott worcester. I used the laundry facilities and they worked well.

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your staying with us during your recent visit to Worcester. We're happy to hear that you enjoyed your stay and that we've earned your 5-star recommendation to fellow travelers. We value your business and hope to have you back. Best, Socrates Ramirez, GM More

A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

The renovations in the lobby and rooms are very nice and the beds are comfy. The hotel was busy and the bar area looked like a fun place to hang out. There is currently construction going on outside the hotel which made finding the entrance and parking somewhat challenging when I arrived at 9:00 pm. I only interacted with a... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for taking the time to offer valuable feedback. We will share your comments with our team to improve our service. The front of the hotel will be open again in the near future and we appreciate your patience while we improve our product. If you'd like to discuss your stay further,... More

New York City, New York
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 15, 2014

Just stayed at this hotel overnight. The stay would have been much better if the house maid person would have read the "Do Not Disturb Notice," on our door rather then banging at 8:30AM. The outside construction is still going on and the back parking lot doesn't hold enough vehicles. Parking my vehicle was a problem because we do not... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. We sincerely apologize for the disturbance from housekeeping and for the subsequent inconvenience it may have caused. We hope you'll accept our apology and give us another opportunity to provide you with a 5-star stay. Sincerely, Socrates Ramirez, GM More

Enfield, Connecticut
Contributor
19 reviews 19 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

I stayed at this hotel on business for a total of 2 weeks & I must say I enjoyed it immensely! The room was great & the bed was comfortable! The staff was awesome & the bartender, Ben, was one of the best bartenders I've ever had! He was very knowledgable with the area & he could make an awesome... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us during your visit to Worcester for business; we're happy to hear that our comfortable accommodations and awesome staff have earned us your 5-star recommendation and a return visit. We'll be sure to pass your compliment along to Ben and we look forward to hosting your next visit. Best, Socrates Ramirez, GM More

Senior Contributor
25 reviews 25 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 1, 2014 via mobile

This hotel is undergoing construction and they are in the process of updating the lobby, and it looks like the rooms have been updated as well. It was not a bad experience but nothing over the top. We ordered food from the bistro and they were nice enough to bring it up but it must have taken 1.5 hours. Staff... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. We apologize for our appearance while we update our property and appreciate your understanding. We hope you'll accept our apology and give us another chance to provide you with a 5-star stay in the future. I encourage you to contact me directly so I can personally make... More

North Bergen, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2014

This Courtyard seems new. Nice location, but only two elevators and one of them was out of service. It was so loud because construction going on in the parking lot. Ok experience. NO water bottles in the room...No special treatments for Gold Elite...All regular rooms...My room was facing parking lot w/ very loud construction noise in the morning!Staffs were ok..My... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. We apologize for our appearance while we update our property and for the shortcomings in housekeeping. I'll review your comments with the staff and use them as an opportunity to improve the guest experience. We hope you'll accept our apology and give us another opportunity to provide... More

Ottawa, Canada
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 22, 2014

The rooms are clean and comfortable and well appointed. The staff is very polite and helpful. Everything you want and expect from a Marriott Hotel and I would recommend this place to my friends. They serve a breakfast however, I found it to be a bit expensive. We went for a short walk down the street to a place called... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're pleased to hear that you enjoyed our well-appointed rooms and polite staff and that we've earned your recommendation to friends and family. We value your feedback and hope to host your next visit to Worcester. Best, Socrates Ramirez, GM More

Hartford, Connecticut
1 review
4 of 5 stars Reviewed July 11, 2014 via mobile

The staff here is nice. Benjamin is a great bartender. He was very nice and professional. He made us feel very comfortable. I would recommend this bar for customers who want to relax and enjoy their visit.

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Brownsville, Texas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 11, 2014

Average room. Really clean and great staff make sure to pay a visit to the bar. Benjamin the bartender knows his business and will be a good source of dining options within walking distance. Definitely coming back to that location

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Additional Information about Courtyard by Marriott Worcester

Address: 72 Grove Street, Worcester, MA 01605
Location: United States > Massachusetts > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Worcester 3*
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Also Known As:
Courtyard By Marriott Worcester Hotel Worcester
Courtyard Worcester
Worcester Courtyard
Worcester Marriott

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