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Courtyard by Marriott Worcester

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72 Grove Street, Worcester, MA 01605
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1 room 1 adult
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146 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My daughter and friends have here for swim meets (multiple times). (Ages 17-18), and they lost their car keys & had a dead car battery. The staff found the keys, jumped the car and wouldn't accept a tip. The staff took great care of them and you don't always see that! A++++ service

Helpful?
Thank Christa B
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights in January. The hotel lobby and rooms have all been renovated and were in beautiful shape. We loved the flat screen tvs in the lobby and the bar, very inviting and we hung out in the evenings there. Front desk service was great, professional and friendly. We had breakfast both mornings in the cafe and... More 

Helpful?
Thank Shelley R
Brewster, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed overnight after a birthday party nearby. Room was very modern with all the amenities; coffeemaker , iron and ironing board, king -size bed. Available ice maker on 2nd floor. Room was spotless, minor trouble with toilet paper roll mechanism coming off the wall. Next day breakfast sandwich and coffee was delicious. The 12:00 PM checkout is a real plus.... More 

Helpful?
Thank loisseau
Smithtown, New York
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

Stayed for one night this past week. The hotel is nice, modern, and conveniently located. The room was nice and had a lot of space. The elevators are a little old and slow. Our room had a microwave and refrigerator which is always a plus! Would stay again if I was in the area.

Helpful?
Thank brianb1983
Plattsburgh, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 26, 2015 via mobile

While the staff was very nice, there were many things that were unsatisfactory particularly with teenagers: glacially slow WiFi, terrible microwave, pool closed, bathroom sink poorly engineered. However, convenience to St. Vincent Hospital was good and that was the most important criteria for this visit.

Helpful?
Thank Vogljg
Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Dear Vogljg, Thank you for staying with us at The Worcester Courtyard. I'm happy to hear that you found our staff very nice and enjoyed our close proximity to St. Vincent Hospital. But I'm disappointed to hear that we fell short of your expectations during your stay with us. We strive to maintain the highest standards, not only in service,... More 

Revere, Massachusetts
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 28, 2015 via mobile

Overnight stay for a speaking engagement at Holy Cross College. Very welcoming staff; comfortable clean room; complimentary coffee perfect early in the morning! My husband accompanied me and he enjoyed sleeping late while I went to work. The staff was very helpful and made us feel at home. The hotel shuttle broke down and the hotel provided taxi service on... More 

Helpful?
Thank mtr1957
Chicago, Illinois
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 27, 2015

If you have to stay in Worcester, this is a clean, conveniently located hotel. 15 minute walk to the Boynton and the Sole Proprietor. Even less to WPI. Easy on/off from highway. Staff was excellent. Only negative, and it's a minor one, is that the parking lot gets full after 11 and you have to park in a rather dimly... More 

Helpful?
Thank ProfessorOnHoliday
Ontario Keep it Beautiful
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed November 23, 2015

a small group of us stopped in here on our way to see a Bruins game. It's a great location - about a 45 minute drive to downtown and accessible right off the Thruway. Nice rooms, lots of parking, clean hotel - well equipped lobby, lounge and restaurant. VERY friendly and helpful and accommodating staff.

Helpful?
Thank yachti
Pittsfield, Massachusetts
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 9, 2015

Stayed over night for an event in town,hotel was located near downtown but still in dead section. Check in was fine Went to room which was very nice. But I have to tell you that building is set up strange, for instance as you wait for elevator to take you up from lobby the location is smack dab in a... More 

Helpful?
Thank Fred G
Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Fred, Thank you so much for your very valuable feedback. Our goal is to provide all of our guests with an experience that is not only memorable, but one that will make our guests feel like home. With that being said, we truly appreciate your comments as this gives us an idea of what areas we can improve on, and... More 

Worcester, Massachusetts
2 reviews
5 of 5 stars Reviewed November 5, 2015

the staff is very friendly , housekeeping is respectful and quiet , management is the best , eager to please , only down fall is the food , rooms are nice and clean , plenty of parking , general manager was very friendly

Helpful?
Thank Fran F
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