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Courtyard by Marriott Worcester

3.0 of 5 72 Grove Street, Worcester, MA 01605
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Certificate of Excellence 2014
Courtyard by Marriott Worcester
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Courtyard by Marriott Worcester
Courtyard by Marriott Worcester
Courtyard by Marriott Worcester
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79 reviews from our community

Traveler rating
    27
    30
    19
    0
    3
See reviews for
23
12
4
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oriskany Falls, New York
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Honestly, we were not here very long. We got in late and left early. However, I did not feel welcomed by the front desk staff. They seem harried and distracted. I also do not know why they needed my car information. That seems to be a relic of the past these days plus it just takes time. Although, we found... More 

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Killen, Alabama
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent seven nights here in January while visiting family. The facility was a comfortable escape from the cold weather. It was a clean and inviting place with friendly staff and a cozy atmosphere. The rooms were spacious and tidy. A great stay!

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Worcester, Massachusetts
1 review
1 of 5 stars Reviewed 1 week ago

Upon departure, there was no one at the desk. After standing there, I caught the attention of a lady in an office behind the desk. She was very apologetic and went to assist me in my departure until an older man, whom I assume was a manager, completely stepped in front of her and took over. He said nothing to... More 

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Dear Joanna, Thank you for staying with us at the Courtyard in Worcester. I appreciate you taking the time to offer your feedback regarding your visit. I sincerely apologize for the inconveniece you dealt with during your check out process. We pride ourselves on delivering great customer service, and I am so sorry that we did not provide this for... More 

Stamford, Connecticut
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had to stay in Worcester because we were attending a two day event at the dcu center. This Marriott has been recently renovated and is clean and well set up. Starbucks coffee and snacks in the lobby and the rooms also have coffee makers, a fridge and a microwave. Terrific. There is also a bar in the lobby which... More 

Was this review helpful? Yes 1
Toronto, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We chose to stay here in May 2014 out of desperation as we were to attend the annual Brimfield Antique Fair. We had waited so long that there was nothing left in nearby Sturbridge but the horrible neglected Inn that we had stayed at the previous year. Rather than risk repeating that experience, we chose to make the 30 min... More 

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Dear Deanna, We're so pleased to here how much you enjoyed your stay here at the Worcester Courtyard, and that the amenities met all of your needs! We apprciate you taking the time to share your experience with us, and hope you enjoyed the Antique Fair as well! We hope you'll let us host your stay again when your travels... More 

Norwood, Massachusetts, USA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Marriott Courtyard for a quick weekend stay - needed to be close to WPI. From start to finish all went well! Upon check-in through check-out all went smoothly. Room was clean, hallways quiet, all our little requests were granted...early check-in and late checkout! The front desk folks were great! We'd definitely stay there again.

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Colorado
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 20, 2014

Stayed three nights for a business trip. No free breakfast included. Parking is very tricky unless you arrive early evening. The rooms were comfortable, except I was in what I believe was an ADA room - my shower had a shower head in the middle of the tub and it was terrible to use and proved to be a cold... More 

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Dear Guest, Thank you for staying with us at Worcester Courtyard. We appreciate you taking the time to offer valuable feedback regarding your stay. We do strive to provide the finest accommmodations and service to every guest on every stay and are disappointed to hear that we did not achieve this standard during your visit. After reading your comments, we... More 

Pittsburgh, Pennsylvania
Top Contributor
100 reviews 100 reviews
55 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 26, 2014

Did a one-night business stay. Room and facility are very good. The hallway carpet is the LOUDEST ever-seen at a Courtyard. This is a basic rectangular design hotel of 4 floors. Had a room on top floor so can't speak to if there is any noise from those walking above if you are on 1 thru 3. Had a good... More 

Was this review helpful? Yes 1
Milford Square
Top Contributor
68 reviews 68 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 21, 2014

Be careful inputting the address in for this hotel i a GPS. My GPS kept taking me to the wrong address, and when I checked in, the front desk told me that this happens a lot. Hotel had construction going on, and they were tearing up the parking lot, which made parking awkward. Otherwise the hotel was fine.

Was this review helpful? Yes 1
Reading UK
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 16, 2014

I recently stayed at the Courtyard while on a business trip. Although my stay was nothing special the hotel did not live up to what I normally expect. The public areas were in need of a good clean and the hallway carpets were dirty. Thankfully my room was alright.The big dissappointment was that there was no food or bar service... More 

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. We're sincerely disappointed to hear that you did not have a 5-star experience at our hotel. There is food and beverage service available at the hotel on Sundays; our Bistro is open from 5pm to 10pm and our beverage service is available through The Bistro at this... More 

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Additional Information about Courtyard by Marriott Worcester

Address: 72 Grove Street, Worcester, MA 01605
Location: United States > Massachusetts > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Worcester 3*
Number of rooms: 130
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Also Known As:
Courtyard By Marriott Worcester Hotel Worcester
Courtyard Worcester
Worcester Courtyard
Worcester Marriott

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