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All 7 Worcester hotels

Courtyard by Marriott Worcester

3.0 of 5 Hotel   |   72 Grove Street, Worcester, MA 01605
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74%
Ranked #5 of 7 hotels in Worcester
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Marc M New York City, New York
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59 people have reviewed this hotel

Traveler rating
    23
    21
    13
    0
    2
See reviews for
17
8
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
New York City, New York
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just stayed at this hotel overnight. The stay would have been much better if the house maid person would have read the "Do Not Disturb Notice," on our door rather then banging at 8:30AM. The outside construction is still going on and the back parking lot doesn't hold enough vehicles. Parking my vehicle was a problem because we do not... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. We sincerely apologize for the disturbance from housekeeping and for the subsequent inconvenience it may have caused. We hope you'll accept our apology and give us another opportunity to provide you with a 5-star stay. Sincerely, Socrates Ramirez, GM More

Enfield, Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on business for a total of 2 weeks & I must say I enjoyed it immensely! The room was great & the bed was comfortable! The staff was awesome & the bartender, Ben, was one of the best bartenders I've ever had! He was very knowledgable with the area & he could make an awesome... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us during your visit to Worcester for business; we're happy to hear that our comfortable accommodations and awesome staff have earned us your 5-star recommendation and a return visit. We'll be sure to pass your compliment along to Ben and we look forward to hosting your next visit. Best, Socrates Ramirez, GM More

Senior Contributor
25 reviews 25 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is undergoing construction and they are in the process of updating the lobby, and it looks like the rooms have been updated as well. It was not a bad experience but nothing over the top. We ordered food from the bistro and they were nice enough to bring it up but it must have taken 1.5 hours. Staff... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. We apologize for our appearance while we update our property and appreciate your understanding. We hope you'll accept our apology and give us another chance to provide you with a 5-star stay in the future. I encourage you to contact me directly so I can personally make... More

North Bergen, New Jersey
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This Courtyard seems new. Nice location, but only two elevators and one of them was out of service. It was so loud because construction going on in the parking lot. Ok experience. NO water bottles in the room...No special treatments for Gold Elite...All regular rooms...My room was facing parking lot w/ very loud construction noise in the morning!Staffs were ok..My... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. We apologize for our appearance while we update our property and for the shortcomings in housekeeping. I'll review your comments with the staff and use them as an opportunity to improve the guest experience. We hope you'll accept our apology and give us another opportunity to provide... More

Ottawa, Canada
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are clean and comfortable and well appointed. The staff is very polite and helpful. Everything you want and expect from a Marriott Hotel and I would recommend this place to my friends. They serve a breakfast however, I found it to be a bit expensive. We went for a short walk down the street to a place called... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're pleased to hear that you enjoyed our well-appointed rooms and polite staff and that we've earned your recommendation to friends and family. We value your feedback and hope to host your next visit to Worcester. Best, Socrates Ramirez, GM More

Hartford, Connecticut
1 review
4 of 5 stars Reviewed July 11, 2014 via mobile

The staff here is nice. Benjamin is a great bartender. He was very nice and professional. He made us feel very comfortable. I would recommend this bar for customers who want to relax and enjoy their visit.

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Brownsville, Texas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 11, 2014

Average room. Really clean and great staff make sure to pay a visit to the bar. Benjamin the bartender knows his business and will be a good source of dining options within walking distance. Definitely coming back to that location

Was this review helpful? Yes 1
Saint Augustine, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 8, 2014 via mobile

This is a clean property, with very nice staff. Overall, everything is simply average. And you have to pay for everything extra, such as Wi-Fi, breakfast, etc that other chains include. There aren't many choices in the area, so if you plan accordingly, this is an adequation hotel.

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for taking the time to offer valuable feedback. We're happy to hear that you enjoyed our clean property and friendly staff. Our wifi is complimentary although we do charge for breakfast since Courtyard hotels have moved over to the Bistro model. I value your feedback and encourage you to reach out... More

Monte-Carlo, Monaco
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 7, 2014

When you've had a whole day of travel, all you want to do is find your hotel, relax, have a drink at the bar and be greeted by courteous staff. This hotel does just that. Peter and Rachel at the front desk went above and beyond and answered all our numerous questions and were very welcoming to us. The room... More

Was this review helpful? Yes 1
New York, NY
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 4, 2014

Good looking hotel on the inside-seems like it was recently updated. We were travelling and this was super easy to get to. The highway goes right past the downtown of Worcester so this hotel is right off the highway but in a historic area with good character- it doesn't seem like there is much you could walk to though. Overall... More

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Worcester

Address: 72 Grove Street, Worcester, MA 01605
Phone Number:
Location: United States > Massachusetts > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Worcester 3*
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Also Known As:
Courtyard By Marriott Worcester Hotel Worcester
Courtyard Worcester
Worcester Courtyard
Worcester Marriott

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Enjoy fresh, contemporary, newly renovated accommodations, supreme amenities and warm, friendly service when traveling to Worcester, Massachusetts at the Courtyard Worcester hotel. Conveniently located in the heart of Worcester - moments from the DCU Center, Worcester Art Museum and Mechanics Hall, and less than 5 miles from Worcester Regional Airport - our well styled hotel is equally suited for business trips, family vacations and weekend getaways. ... more   less 
Number of rooms
130

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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