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All 7 Worcester hotels

Courtyard by Marriott Worcester

3.0 of 5 Hotel   |   72 Grove Street, Worcester, MA 01605
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Ranked #5 of 7 Hotels in Worcester
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Candice R
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67 reviews from our community

Traveler rating
    24
    26
    15
    0
    2
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21
10
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

Our room was very nice and clean. My issue was more with staff. The day we were due to check out our toilet broke first thing in the morning. I called down to the front desk. They said they would let someone know. Well as we were walking out to leave ( over three hours later) someone came to fix... More

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Redmond, Washington
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We chose this hotel because of its location in Worcester which was in close proximity to family and places in Worcester we would be visiting. While the outside of the hotel is nothing exciting, the interior was nice, on the newer side and clean and the staff was very professional, pleasant and helpful. Beds and bedding were comfortable, bath linens... More

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schenectady
Top Contributor
65 reviews 65 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very clean with a lovely room. The staff was great - particularly the staff that ran the breakfast area on Saturday morning. This is very centrally located in Worcester. My one complaint is that the people above got back to their room around 12:30 at night and stomped around for 2 hours straight. Aside from that, the... More

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Monroe, CT
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here twice while visiting WPI. Close enought to walk if you were so inclined. Currently undergoing renovation and front entrance and parking lot is closed. We received an email a few days prior to our arrival notifying us where to park and enter the building. I thought that was a nice touch rather than getting there and trying to... More

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Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The remodeling was ongoing while we were there, but it didn't hinder or affect our stay, except maybe the parking is a little cramped because one lot is closed. We were there on a weekend, so maybe it's not so bad then. I think management is handling this sort of thing as well as possible. Room: Very nice, clean and... More

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essex, vermont
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 15, 2014

The hotel is a great location to WPI. The hotel is doing some remodeling so the entrance is a bit confusing. The front desk staff should be more visible. No one was there when we arrived (which was through the bar, currently). The room was great. Spacious and clean. Breakfast not included - go to Lucky's Cafe down the street... More

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Miami
Contributor
19 reviews 19 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 31, 2014

We stayed here prior to our daughter moving into her dorm. They are nice friendly and the rooms are clean. I felt safe and secure and slept well. Thanks marriott worcester. I used the laundry facilities and they worked well.

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your staying with us during your recent visit to Worcester. We're happy to hear that you enjoyed your stay and that we've earned your 5-star recommendation to fellow travelers. We value your business and hope to have you back. Best, Socrates Ramirez, GM More

A TripAdvisor Member
3 of 5 stars Reviewed August 28, 2014

The renovations in the lobby and rooms are very nice and the beds are comfy. The hotel was busy and the bar area looked like a fun place to hang out. There is currently construction going on outside the hotel which made finding the entrance and parking somewhat challenging when I arrived at 9:00 pm. I only interacted with a... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for taking the time to offer valuable feedback. We will share your comments with our team to improve our service. The front of the hotel will be open again in the near future and we appreciate your patience while we improve our product. If you'd like to discuss your stay further,... More

New York City, New York
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 15, 2014

Just stayed at this hotel overnight. The stay would have been much better if the house maid person would have read the "Do Not Disturb Notice," on our door rather then banging at 8:30AM. The outside construction is still going on and the back parking lot doesn't hold enough vehicles. Parking my vehicle was a problem because we do not... More

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. We sincerely apologize for the disturbance from housekeeping and for the subsequent inconvenience it may have caused. We hope you'll accept our apology and give us another opportunity to provide you with a 5-star stay. Sincerely, Socrates Ramirez, GM More

Enfield, Connecticut
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

I stayed at this hotel on business for a total of 2 weeks & I must say I enjoyed it immensely! The room was great & the bed was comfortable! The staff was awesome & the bartender, Ben, was one of the best bartenders I've ever had! He was very knowledgable with the area & he could make an awesome... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Thank you for your recent stay with us during your visit to Worcester for business; we're happy to hear that our comfortable accommodations and awesome staff have earned us your 5-star recommendation and a return visit. We'll be sure to pass your compliment along to Ben and we look forward to hosting your next visit. Best, Socrates Ramirez, GM More

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Additional Information about Courtyard by Marriott Worcester

Address: 72 Grove Street, Worcester, MA 01605
Location: United States > Massachusetts > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Worcester 3*
Number of rooms: 130
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Also Known As:
Courtyard By Marriott Worcester Hotel Worcester
Courtyard Worcester
Worcester Courtyard
Worcester Marriott

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