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Courtyard by Marriott Worcester

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72 Grove Street, Worcester, MA 01605
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Courtyard by Marriott Worcester
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108 Reviews from our TripAdvisor Community

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Traveler rating
    30
    49
    23
    0
    6
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28
16
6
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charleston SC
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just spent 3 nights at courtyard.... very busy hotel and very happy with our stay. Staff was very welcoming and friendly. Ashley and Brandi at front desk were excellent to work with and Norm (GM) was always out front speaking to customers and helping. When returning to Worcester, I will stay at Courtyard!

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Dear ProgersCharlestonSC, Thank you for your recent stay with us and for taking a moment to share your feedback. We pride ourselves on delivering 5-star service and I will certainly relay your comments to Ashley and Brandi. I try my very best to speak with all guests, and it's great to see that it does not go unnoticed. We appreciate... More 

Level Contributor
103 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Courtyard Worcester - Worcester, MA - 7/23/2015 What can I say... I love Marriott Hotels. Great value... Modern up to date rooms that are clean and nicely decorated... They are doing some construction in the Only one peeve with this particular location is that the bed was not made to usual Marriott standards... The top sheet was not tightly tucked... More 

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Washington DC, District of Columbia
Level Contributor
179 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here twice normally when visiting family/friends outside of Boston, MA. It is a typical Marriott Courtyard - staff friendly and helpful - but we only stay one night - getting in later and leaving early the next morning. Located very close to the main highways.

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Bowie, Maryland
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All Courtyard's by Marriott are nice, clean and well kept. And this one is nice too. But the location, no matter the room, is noisy! The interstate to the back and a very busy and noisy local street all around. The location is in an older area of town that's been renovated, all beautiful old brick building, which I love.... More 

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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Recently stayed at courtyard Marriott in Worcester Massachusetts with my partner Patrick. This was the most horrible hotel experience we have ever had. We came in late and went to what they said was their restaurant. It was a counter with pre-made foods heated up. I ordered a hummus plate with seasonal vegetables. They gave me hummus with 3 pieces... More 

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Dear Shane, Please accept my sincerest apologies regarding your recent experience with us. We pride ourselves on delivering excellent service and 5 star accommodations and I am very sorry to hear that we failed to meet your expectations. Please know that I have spoken with my entire team to ensure that these concerns are corrected going forward. We appreciate your... More 

Buffalo, New York
Level Contributor
211 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night, so my review is limited to that experience. When we arrived, there werent any spots left in the lot, so had to park across the street. Not a big deal, but definitely a pain. Check in was easy, staff friendly. Our room on the 4th floor was spacious, clean, and very comfortable. It even had a... More 

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New York City, New York
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the time I arrived until I left, I was very pleased with the hotel experience. The prices were reasonable and there were plenty of rooms available upon making my reservation. The hotel was in a great location, was recently renovated and very clean. The room was a very nice and spacious size. The bed was large and very comfortable,... More 

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Colwen_MGMT, General Manager at Courtyard by Marriott Worcester, responded to this review

Dear DJK30, Thank you for your recent stay and for sharing your experience with us! I'm pleased to hear that you enjoyed our comfortable accommodations and the many amenities that we offer at the hotel. We strive to provide our guests with everything they may need for a comfortable and convenient stay and I'm happy to hear we've succeeded. We... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a very pleasant place. The staff did a great job of welcoming me. The place feels quite safe. My room was very clean and comfortable, and also quite oversized, even for a room with two queen-size beds!

Was this review helpful? Yes 1
Hopkinton, Massachusetts, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is great. Everything is clean and fresh. Front desk people are pleasant and helpful. Only problem was the bistro. It was a Sunday night, and I waited at the counter for just over 15 minutes. No one seemed to be working there, even though there were other guests sitting down and eating. All I wanted was a beer... More 

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Williamsport, Pennsylvania
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 23, 2015

Nice people, easy to get too, free parking, easy to get to university and restaurants, has the new Bistro on the property. This property is easy access to the highway and is in good condition, rather recent upgrades.

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