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Holiday Inn Express Worcester Downtown

2.5 of 5 110 Summer Street, Worcester, MA 01608 (Formerly Hotel Worcester)
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Holiday Inn Express Worcester Downtown
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Holiday Inn Express Worcester Downtown
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75 reviews from our community

Traveler rating
    39
    27
    7
    2
    0
See reviews for
22
4
5
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Managua, Nicaragua
Top Contributor
88 reviews 88 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed just one night visiting a relative and a friend, the hotel is centrally located close to Clark University and WPI. For the price paid the hotel is comfortable enough, in the category of Hampton Inn, the room was spacious and the beds comfortable, the fitness center is tiny with a few machines and the breakfast is self served... More 

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Ballston Spa, New York
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Holiday Inn Express for a reunion-type event at one of the nearby colleges. Overall the stay was pleasant and comfortable. The hotel is in a convenient location and had competitive pricing. We had a king room; bed was comfortable and even had full-size pillows. All of the room furniture was updated, with a desk and... More 

Was this review helpful? Yes
Jonathan B, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear atm91, Thank you for your sharing your positive experience at the Holiday Inn Express Worcester Downtown. I am pleased to hear that you enjoyed so many great aspects of your visit. From the comfort of our beds to the convenience of location and expanded complimentary breakfast. These are the desired comments we hope to hear from our satisfied guests... More 

Colorado
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is conveniently located and easily accessible for travelers. The rooms were clean and well maintained. The breakfast was a nice surprise, with many options and a super friendly staff member who offered any assistance needed. There was plenty of room for everyone to sit and feel comfortable. I thought the elevators were a tad slow so I used... More 

Was this review helpful? Yes 1
Jonathan B, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear JspencerCO, Thank you for your 4 star review of the Holiday Inn Express Worcester - Downtown. The team and I are delighted to hear that you enjoyed your experience. From our complimentary Express Start breakfast to the many dining options just outside our front door. Most of all, I appreciate your recognizing the friendliness of our staff. We take... More 

1 review
5 of 5 stars Reviewed 1 week ago

Glenda and Tiny were very pleasant in the dining area for breakfast. They created excitement with the pancake maker. They had people lined up for a demonstration. I think it brightens everyones day. Both were very good with names as I eating breakfest, they would say hello to the regular by name. They also saw that I was looking for... More 

Was this review helpful? Yes
Jonathan B, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear Sean H, Thank you very much for taking the time to let us know how we are doing. Tiny and Glenda thank you for the positive feedback as well. It is always our goal to provide the very best guest service possible, and I am thrilled to hear that it sounds like you had a fantastic breakfast experience. I... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Been in the hotel for one night so far, clean and quite, room interior is really comfortable, I arrived at 23:40 2/12/2014 and the receptionist checked me in within 2 minutes and I was finally resting in my room after a 20 hrs trip, breakfast was very nice, Tiny and Glenda on the 2nd floor buffet were very helpful and... More 

Was this review helpful? Yes 1
Jonathan B, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear Ahmed S, Thank you very much for your great review of the Holiday Inn Express Worcester - Downtown. My team and I thank you for taking the time to share some points regarding your experience. We are so happy to hear that you had a quick check in, great breakfast and were served by some fantastic member of our... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Great staff who are helpful and courteous. i had a comfortable stay and overall very nice experience! :) They have a shuttle from the union station to the hotel which is very convenient. It was also within walking distance from the place I needed to get to for an interview so that was another plus.

Was this review helpful? Yes
Jonathan B, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear Niyati B, Thank you for your 5 star review of the Holiday Inn Express Worcester - Downtown. We are delighted to hear that you enjoyed your guestroom and found our staff to be so friendly and accommodating! If you ever find yourself in Worcester again in the future, it would be our pleasure to have the opportunity to serve... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In Worcester overnight and wanted a nice, clean, convenient place to stay that was affordable and pleasant. This Holiday Inn Express turned out to be just right. Convenient location, easy to find, easy to park, easy to check in/out. Front desk staff was professional, welcoming, helpful, patient and kind. Our room was clean, airy, with a king size bed. I'm... More 

Was this review helpful? Yes
Jonathan B, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear GracieandJack, Thank you for giving us the opportunity to serve you as well as the glowing review! I am so happy to hear that you found your experience at our property to meet your expectations. We pride ourselves on having some of the largest and cleanest rooms in the city. I am also delighted to hear that you took... More 

1 review
5 of 5 stars Reviewed November 14, 2014

I had to stay in the Worcester area for a job interview and this hotel was suggested. It was recently renovated so the room had a nice bed, new furniture,and plasma tv that was hanging from the wall. Free wifi with high internet access without any problems, it also had a desk with a very comfy office chair. There is... More 

Was this review helpful? Yes
Jonathan B, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear amyra23, Thank you for taking the time to such a glowing review of the Holiday Inn Express Worcester - Downtown. We are thrilled to hear that you had such a positive experience. The team and I share the goals of providing our guests with the cleanest, most up to date guest room possible. I am also delighted to hear... More 

Coral Springs, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2014

The check-in was quick and easy. I was delighted with the room. It was very large; had nice furniture; and was extremely clean. The bed and pillows were comfortable as well. The free wi-fi; and tasty,full, hot free breakfast was a big plus! I will stay here again if I visit Worcester in the future.

Was this review helpful? Yes
Jonathan B, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear DTraveler23, Thank you for your fantastic 5 star review of the Holiday Inn Express Worcester - Downtown. I and the team are very happy to hear that we provided you such an excellent experience. I am delighted to hear that you took full advantage of the breakfast and complimentary wi-fi. We look forward to your return visits to the... More 

Woodbridge, Connecticut
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2014

We at the last minute decided to visit my son up at school for an event. The people at the front desk were helpful to find a place to get a quick late night meal delivered. Bed very comfortable, room very clean. The continental breakfast was delicious and there was a great assortment of items to choose from. It was... More 

Was this review helpful? Yes
Jonathan B, General Manager at Holiday Inn Express Worcester Downtown, responded to this review

Dear jdzlaw59, Thank you for your feedback regarding your recent experience at the Holiday Inn Express Worcester - Downtown. I am delighted to hear that you were provided with great service and that your room was so comfortable and you got a good nights rest. We look forward to your future visits to our property. With Hospitality, Jonathan Buck General... More 

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Additional Information about Holiday Inn Express Worcester Downtown

Address: 110 Summer Street, Worcester, MA 01608 (Formerly Hotel Worcester)
Phone Number:
Location: United States > Massachusetts > Worcester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Worcester Downtown 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Hampton Inn Worcester Hotel Worcester
Worcester Hampton Inn

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