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All 7 Worcester hotels

Quality Inn & Suites Worcester

2.0 of 5 Hotel   |   50 Oriol Drive, Worcester, MA 01605
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Ranked #6 of 7 hotels in Worcester
A recent review
5 of 5 stars Reviewed January 4, 2014
Nolberto B Hyattsville, Maryland, United States
  • Reviews (54)
  • Photos (17)
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  • Room tips (15)
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54 people have reviewed this hotel

Traveler rating
    16
    15
    6
    5
    12
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15
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21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
There are newer reviews for Quality Inn & Suites Worcester
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Hyattsville, Maryland, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed January 4, 2014

excellent!!!!!! excellent!!!!!!!!! I went with my family to visit some friends in Worcester ant stay at this hotel we get 2 rooms both was excellent including the staff was so helpfully on everything we enjoy the 2 days that we stay here. plus complementary breakfast that was even better. price per room was very competitive.

Was this review helpful? Yes
Tanner T, Manager at Quality Inn & Suites Worcester, responded to this review

Thank you for taking the time to write a review about your stay. It is always great to hear that our guests have had a good stay with us and tell others about it. I will make sure this is passed to everyone on staff. We hope to have you as a guest again the next time your travels bring... More

Sautee, Georgia, United States
Top Contributor
57 reviews 57 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 8, 2013

The rooms were very clean and updated and the personnel were great as well as the breakfast. However, due to the location of this Quality Inn, even with a GPS in the car, this Inn was very difficult to find as the roads in Worcester were convoluted. We did not stay there on the return trip from Bangor, Maine. No... More

Was this review helpful? Yes 1
Tanner T, General Manager at Quality Inn & Suites Worcester, responded to this review

Sorry you had a difficult time finding us. Thank you for taking the time to express your concerns and to also let us know about the helpful staff we have. I hope you will stay with us again when you travels bring you back to our area. More

Mantua, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2013

I stayed at this hotel a while back and was not very impressed. When I checked in this time I was warmly greeted by the front desk....the room was very clean and looked brand new. I will pass along my recommendation to anyone traveling in the area. Thank you!

Was this review helpful? Yes 1
Tanner T, General Manager at Quality Inn & Suites Worcester, responded to this review

Thank you for taking the time to respond about you stay with us. We are very happy you noticed the changes we have been making. We will continue to improve our product and service and hope to see you again when your travels bring you back to our area. More

Plainview, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2013

I booked the Quality Inn in Worcester, Mass. for a project that our company was doing in the area. 4 of our men stayed at the Quality Inn for 4/5 days a week for 3 weeks. We couldn't have had a more accommodating staff, the rooms were clean, beds comfortable and location was close to restaurants in the area. The... More

Was this review helpful? Yes 2
Tanner T, Director of Sales at Quality Inn & Suites Worcester, responded to this review

Dear Edie: Thank you for your time sharing your comments on Tripadvisor. Our number one priority is guest satisfaction and we are glad to hear that we did just that. The whole team at Quality Inn & Suites are looking forward to serving you very soon again. Currently, we are working on putting more fridges and microwaves in standard rooms... More

Bellefonte, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 30, 2013

I travel frequently and am pretty easy-going about accommodations, but this was by far the worst hotel I have ever stayed in. Hallway was disgusting- crumbs/ garbage on the floor and reeked of cigarette smoke. Bathroom was gross- mold all over shower and shower curtain. The person in the next room blasted music from 3-6am and our repeated calls to... More

Was this review helpful? Yes 2
Tanner T, Director of Sales at Quality Inn & Suites Worcester, responded to this review

Dear pumpkinwhiss: First and foremost, team at Quality Inn & Suites Worcester would like to apologize for your overall service experience. On behalf of the team, I would like to speak with you to further improve our product and service and I thank you for the input you have given us. Feel free to contact me at dquill@globalvisionhotels.com and I... More

Travelers are raving about these Worcester hotels

West Chester, PA
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 25, 2013 via mobile

It is 230 in the morning and there are multiple rooms of very LOUD people having just returned from partying. They have been LOUD for the last hour. They probably did not mind the parking lot littered with cigarette butts down a street paved with crumbled aged asphalt. We knew it was a mistake when we pulled up. We had... More

Was this review helpful? Yes 1
Tanner T, Director of Sales at Quality Inn & Suites Worcester, responded to this review

Dear Anne_PA004: First and foremost, team at Quality Inn & Suites would like to thank you for choosing to stay with us. I personally would like to apologize for what you have gone through. This is atypical for us and I would like to do the best I can to win you back. Feel free to contact me at dquill@globalvisionhotels.com... More

Cedar Falls Iowa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2013

I stayed at the Quality Inn many years ago and was in town again for a meeting. Decided to stay here due to proximity to my work and it was less pricey than some of the other hotels. I read the reviews online and was a little wary but when I checked in I was surprised as the room looked... More

Was this review helpful? Yes 2
Tanner T, Director of Sales at Quality Inn & Suites Worcester, responded to this review

Dear W716SBMariaM: First and foremost, thank you so much for staying with us again and taking the time to share your experience on Tripadvisor. We do appreciate feedbacks from every valued guest so that we could rectify the concerns and keep up the momentum to continue wowing you. The entire team is glad that you enjoyed all of the complimentary... More

Stamford
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

Visited Worcester while looking at colleges and was pleasantly surprised by the hotel. Check in went smooth and our room was very clean and i liked the fact that I could open up the window. Not something you can do at most hotels. Breakfast was fine but the highlight for me was the evening activity that they had from a... More

Was this review helpful? Yes 1
Tanner T, Director of Sales at Quality Inn & Suites Worcester, responded to this review

Dear Eutonn: Team at Quality Inn & Suites would like to extend a heartfelt thanks to you for giving us an opportunity to serve you. We are very glad that you enjoyed our corporate happy hour event. We will make sure to change up different menus weekly so that you get to enjoy more on your next visit. Looking forward... More

Cape San Blas, Florida
1 review
4 of 5 stars Reviewed August 13, 2013

I was up in central mass visiting my family and I stumbled upon this hotel. It was clean, not at all luxurious, but definitely served the purpose of a hassle-free night stay with a friendly and helpful agent at the desk.

Was this review helpful? Yes
Tanner T, Director of Sales at Quality Inn & Suites Worcester, responded to this review

Dear A_E_A_E07: Team at Quality Inn & Suites are very delighted to hear that you had a great stay with us. This will only motivate us to go above and beyond. Thank you for giving us an opportunity to serve you and we are looking forward to serving you again the next time you are in town. Very best regards,... More

Lincoln, new brunswick
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 13, 2013

If you have read my previous reviews, you will see I am not a very picky man nor do I ask for much. This time, it was too much. This hotel should be torn down to the beams and rebuilt to better standards. Here's a rundown of what we experienced. Arrived on a Friday night, driving on a road that... More

Was this review helpful? Yes 2
Tanner T, Director of Sales at Quality Inn & Suites Worcester, responded to this review

Dear The_Dany: Thank you for your time sharing your feedback with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are as frustrated and shocked as you are since this situation is atypical for us. I would like to further discuss with you on this matter personally. Please contact dquill@globalvisionhotels.com... More

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Additional Information about Quality Inn & Suites Worcester

Also Known As:
Quality Inn & Suites Worcester Hotel
Quality Inn & Suites Worcester Hotel Worcester
Quality Inn And Suites Worcester
Quality Inn Worcester
Quality Inn Hotel Worcester
Worcester Quality Inn
Address: 50 Oriol Drive, Worcester, MA 01605
Phone Number:
Location: United States > Massachusetts > Worcester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in Worcester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Worcester 2*
Official Description (provided by the hotel):
Welcome to Quality Inn & Suites WorcesterCountry Charm City Convenience The Quality Inn and Suites is the perfect destination for business and leisure travelers visiting the many business, educational, entertainment and recreation venues of central Massachusetts.Offering easy access to the DCU Center, UMASS Medical Center, government and military installations, and downtown cultural attractions, the Quality Inn and Suites, Worcester is the ideal choice for all your business or leisure travel needs.Choose from our comfortable hotel rooms or spacious well furnished suites with full size kitchens and appliances, and then let our enthusiastic and knowledgeable staff ensure your comfort ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Quality Inn & Suites WorcesterCountry Charm City Convenience The Quality Inn and Suites is the perfect destination for business and leisure travelers visiting the many business, educational, entertainment and recreation venues of central Massachusetts.Offering easy access to the DCU Center, UMASS Medical Center, government and military installations, and downtown cultural attractions, the Quality Inn and Suites, Worcester is the ideal choice for all your business or leisure travel needs.Choose from our comfortable hotel rooms or spacious well furnished suites with full size kitchens and appliances, and then let our enthusiastic and knowledgeable staff ensure your comfort ... more   less 
Number of rooms
49

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