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All 7 Worcester hotels

Quality Inn & Suites Worcester

2.0 of 5 Hotel   |   50 Oriol Drive, Worcester, MA 01605
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Ranked #6 of 7 hotels in Worcester
A recent review
3 of 5 stars reviewed 4 days ago
benoitleblanc Colebrook, New Hampshire
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68 people have reviewed this hotel

Traveler rating
    20
    18
    10
    6
    14
See reviews for
23
5
4
24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Colebrook, New Hampshire
Top Contributor
403 reviews 403 reviews
197 hotel reviews
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I would say it's ok for business trip althought pretty expensive... Nice renovated room very spacious... Great large flat screen tv... Wifi was ok not very fast... Breakfast was pretty average; not much to choose from Nice park to run or exercise 2-3 miles away... Shopping centers and movie theater a few miles away... Courteous staff...

Was this review helpful? Yes 1
kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

Thank you for taking the time to review our hotel during your recent stay. We do strive to make sure all are rooms are in good working order and our staff is always friendly. We look forword to having you stay with us again when your travels bring you back to our area More

New York City, New York
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The only thing this place has going for it is that the staff is friendly and that is why it got even two stars from me. We stopped here to stay overnight on our way to Maine. The hotel was very pricey very pricey considering the rooms are dated and it did not feel clean. There was hair left in... More

Was this review helpful? Yes 1
kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

Please accept my apologies for not living up to your expectations during your recent stay. We strive to make everyone happy with our rooms and our staff, sorry we let you down on the room end. We will make sure this does not happen to the next guest that satys in that room. More

Travelers are raving about these Worcester hotels

Elkhart
Top Contributor
118 reviews 118 reviews
61 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in was good, staff was friendly enough. Room was out dated but pretty clean. Bed was fairly comfortable not the worst I have slept in by any means. Breakfast was very average, some hot food like powdered eggs and meat, cold offerings like cereal and rolls. Check out was fine and the personal was friendly.

Was this review helpful? Yes
kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

I am sorry we did not live up to your expectations during your recent visit. We do take all of the comments very seriously and will make sure the staff sees this so we can can improvements where needed. I do hope you will give us another chance if your travels bring you back to our area. More

Tampa, Florida
Contributor
20 reviews 20 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is definitely outdated but overall clean. The room was spacious and the beds were very comfortable. The handicap accessible room has a grab bar by toilet and in the tub/shower combination. The toilet however is just standard and not handicap height. There was a built in tile bench and grab bar in the shower and hand- held shower... More

Was this review helpful? Yes
kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

Thank you for your comments about you stay with us. I know we were not perfect but your remarks are gone over with everyone and will help us continue to improve. We hope you will stay with us again when your travels bring you back to our area. More

The Villages, Florida
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is very old and in bad shape. The grounds are littered, the rooms not clean and service of staff is horrible. Ex. Made coffee day one in room and it was still in pot 3 days later. Rooms dirty, cigarette burns on tubs etc.... and returning to room at 8PM one night room was not cleaned. Excuse was... More

Was this review helpful? Yes 1
kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

I am very sorry we let you down during your stay with us. We try very hard to please everyone who comes to our hotel and i do apologize we fell short in your case. I have talked to the staff about your comments and we always learn from any issues our guests inform us of some we will always... More

Ligonier, Pennsylvania
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Our room was clean except for a spot on the night stand between the bed. The bathroom was clean and the air conditioning was very quiet. That was a plus. Also, our window opened and would make for an excellent fire escape if needed. The pool could have been cleaner. Breakfast was ok but the breakfast area is quite small.... More

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kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

Thank you for taking the time to send in your comments about your stay with us. It is always good to hear from our guests about their stay so we can always improve on our service and property. We hope you will stay with us again when you are in our area. More

Tolleson
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

it had dried white stuff on the headboards. had differant color paint on wall above beds.rust was in the drian of the tube. mold around air condicitioner and shower stall. unknown black spots around the light switch in bathroom. carpet turned up from wall and floor. trash left from stay before. if going to stay just drive on by.

Was this review helpful? Yes 1
kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

I apologize for you being less than satisfied during you stay with us. I would like to discuss these issues with you if you would please give me a call 508-852-2800 I look forward to hearing from you. More

Auburn, Alabama
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 8, 2014

I had a coupon from the visitor information center - which was great because without the address for my GPS I would not have found the place. Arrived late at night and was abit hesitant about the place since it was so far from the Interstate but the friendly desk clerk was very welcoming. Room was spotlessly clean! Whole place... More

Was this review helpful? Yes 1
kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

Thank you for wring your great review, we strive to make everyone happy and feel at home and it is always nice to hear when we make our guests happy. We hope you will visit us again when your travels bring you back to our area. More

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 1, 2014

I found this place online while between destinations on 6/22/14. The price was great!!! Of the 6 different places my daughters and I stayed at during our road trip this was one of the nicest. The rooms were pristine, the beds, and pillows very comfortable and the desk clerk (William) was very friendly and helpful. Breakfast was very plentiful with... More

Was this review helpful? Yes
kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

Thank you for your nice comments about your stay with us. We take great pride in our hotel and it is always nice to hear we have done a good job in making our guests happy. We hope to see you again when your travels bring you back to our area. More

BRONX
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 24, 2014

I had to be in Boston for a trade show and did not want to pay the high rates just for a bed, as I knew I would be in the room only a few hours to sleep. Found this place about 50 minutes outside of Boston, after driving up from NYC. Out of the way but perfect. A short... More

Was this review helpful? Yes
kstudwell, General Manager at Quality Inn & Suites Worcester, responded to this review

Thank you for taking the time to review your stay with us on your recent trip to Worcester. It is always nice for the employees to hear they have done a great job and i will be sure to pass this along to everyone. e look foreword to having you stay with us again when your travels bring you back... More

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Additional Information about Quality Inn & Suites Worcester

Address: 50 Oriol Drive, Worcester, MA 01605
Phone Number:
Location: United States > Massachusetts > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites Worcester 2*
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Also Known As:
Quality Inn And Suites Worcester
Quality Inn & Suites Worcester Hotel Worcester
Quality Inn Worcester
Quality Inn Hotel Worcester
Worcester Quality Inn

16 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Quality Inn & Suites WorcesterCountry Charm City Convenience The Quality Inn and Suites is the perfect destination for business and leisure travelers visiting the many business, educational, entertainment and recreation venues of central Massachusetts.Offering easy access to the DCU Center, UMASS Medical Center, government and military installations, and downtown cultural attractions, the Quality Inn and Suites, Worcester is the ideal choice for all your business or leisure travel needs.Choose from our comfortable hotel rooms or spacious well furnished suites with full size kitchens and appliances, and then let our enthusiastic and knowledgeable staff ensure your comfort ... more   less 
Number of rooms
49

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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