We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Worcester hotels

Hilton Garden Inn Worcester

3.0 of 5 Hotel   |   35 Major Taylor Blvd, Worcester, MA 01608
Hotel deals
Hotel website
Hotel amenities
Special Offer
2x Points
Save Saved
You added Hilton Garden Inn Worcester to your Saves list
Hilton Garden Inn Worcester
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
77%
Ranked #4 of 7 hotels in Worcester
A recent review
5 of 5 stars Reviewed April 17, 2013
Joanne S
  • Overview
  • Reviews (324)
  • Photos (22)
  • Amenities
  • Room tips (38)
  • Location
  • More
Write a Review

324 people have reviewed this hotel

Traveler rating
    130
    111
    45
    19
    19
See reviews for
103
50
25
105
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
There are newer reviews for Hilton Garden Inn Worcester
See the most recent reviews
2 reviews
5 of 5 stars Reviewed April 17, 2013

Being right next to the Convention Center where I was attending a 3 day event was a major advantage of this hotel to me. It is very comfortable and the staff couldn't have been more friendly and helpful. Breakfast was very good and Pizzria Uno was right in the hotel for lunch/dinner. One small problem was not able to be... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

Dear guest, Thank yo for the review and great comments. I am thrilled our staff took great care of you and we were able to rebound after your issue. Our associates are trained to ensure every guest leaves satisfied. The quilting expo did bring many other great travelers and we cant wait until the next convention. We hope to see... More

Philadelphia, Pennsylvania
Top Contributor
75 reviews 75 reviews
75 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 10, 2013

Very well kept property. Convenient downtown location. Rooms are very clean and are equipped with microwave and fridge. Parking garage is located across the street with reserved spaces for garden inn guest.

Was this review helpful? Yes 1
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

Thank you for your wonderful review of our hotel. I am gald you enjoyed yourself while staying with us and we hope to see you again soon. I will be sure to share your comments with all of our associates who work hard to ensure our guests have a clean and comfortable room and great experience More

Gloucester, Massachusetts
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 9, 2013

I stay here every year in May for 2 days while I am organizing the clinical conference for the Massachusetts Nurses Association members. The staff at the hotel are very friendly and are quick to assist with any needs that you have. The rooms are very comfortable and clean. I did have a problem with my shower but they were... More

Was this review helpful? Yes
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

Thank you for sharing your experience with me! I am glad you enjoyed yourself once again while in town for business. Our friends in Uno's do make great cocktails and offer a very large menu that everyone will find something to enjoy. You need to come back when your not on business so you can enjoy all that our great... More

New Bedford, Massachusetts, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2013

This is where I stay every year during April for a conference across the street at the DCU center. The hotel is always top notch, and having a Pizzeria Uno downstairs is a huge plus. Rooms are clean and quiet. My #1 choice anytime I'm in Worcester.

Was this review helpful? Yes
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

Thank you for the wonderful review. I am please that you enjoyed yourself and that you were able to take advantageof many of the amenities we have. We certainly look forward to having ou back when your travels bring you back to our great City of Worcester. More

1 review
5 of 5 stars Reviewed April 7, 2013

Nice room, GREAT staff. Super-helpful with recommending various restaurants, diners, hot spots, bars. Good location if you're just in town for the weekend visiting your kids at one of Worcester's many colleges.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

Dear guest, We are pleased you enjoyed yourself while staying with us. Our staff works very hard to ensure all of our guests enjoy themselves. I appreciate you taking the time to report back to me as well as many of our future guests. More

New York City, New York
1 review
5 of 5 stars Reviewed April 2, 2013

I have never written a review like this before, but the staff at the Hilton Garden Inn in Worcester went out of their way to be helpful and supportive. Was in town for a college tour of WPI with my son, and if he does wind up attending WPI I certainly will return to this hotel in the future.

Was this review helpful? Yes
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

WOW!! Thank you for the great feedback, I will be sure to share this with all of our great associates who work very hard to ensure all of our guest are happy. Everyone knows, things happen and our team will ensure that you leave with your expectations being met and hopefully exceeded. We hope to see you back should you... More

Marshfield
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 1, 2013

This was the first time I had been to Worcester and I will have to say that I was pleasantly surprised! The staff at the Hilton Garden Inn was extremely helpful and friendly. The hotel is in a convenient downtown location. The refrigerator and microwave were great for heating up leftovers. The breakfast was very good.

Was this review helpful? Yes
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

I appreciate your feedback! I am glad you enjoyed yourself and it's always nice to hear that our staff did what they are trained to do, that is to take care our you, our valued guest. We certainly hope you will be back soon, when your travels bring you back to the great City of Worcester. More

Rochester, New York
Top Contributor
52 reviews 52 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 14, 2013

Worcester HGI is what I come to expect in a Garden Inn, clean comfortable and friendly service. The morning breakfast crew does a great job! I love the omelets. Pizzeria Uno's is attached which makes for a convenient meal or night cap. The hotel can sell out fast if there is an event at the DCU Center which is literally... More

Was this review helpful? Yes
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

Dear Taveler, thanks for sharing your story! I am glad you enjoyed yourself and I appreciate you commenting on our breakfast staff. Parking is a challenge, however with our seasonal valet service and loading and unloading located in the rear of the hotel we've simplified it as much as we can. Many guest park in the back or the front,... More

NY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2013

I stayed here for just one night. The hotel is very conveniently located downtown, just a 5-10 minute walk to Union station. It is across the street from the DCU center, which is why I booked this hotel. Check in was very pleasant, the clerk was friendly. The room was very clean and comfortable, the bathroom was excellent. Plenty of... More

Was this review helpful? Yes
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

Thank you for reporting back on your experience while staying with us. I am glad you enjoyed yourself and we hope to have you as our guest again. As you noticed and many other guests have commented on, we have many great amenities including a great restaurant attached to our hotel. More

Pennsylvania
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 12, 2013

I was staying here routinely (every 2-3 weeks) for business in 2011 and 2012, but stopped. The fitness room and pool were getting really grungy. The pool water was opaque and the fitness equipment was getting run down. Plus, the option for cardio was extremely limited and usually busy during peak times. I stopped staying here and went to another... More

Was this review helpful? Yes
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review

Dear past Guest, I would love to comment regarding your question. As it relates to our fitness center, we have renovated this area, we have new flooring, wall covering, free weights and cardio equipment, all of our guest love the transformation. In regards to the pool and Spa, we installed a computorized chemical dispensing unit, our pool and spa water... More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Worcester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Worcester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Worcester

Address: 35 Major Taylor Blvd, Worcester, MA 01608
Phone Number:
Location: United States > Massachusetts > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Worcester 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Tingo, BookingOdigeoWL, Agoda, Despegar.com and Venere so you can book your Hilton Garden Inn Worcester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Hotel Worcester
Worcester Hilton Garden Inn
Hilton Worcester

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Worcester hotel. This comfortable and convenient Worcester hotel boasts an ideal location in the heart of downtown Worcester, Massachusetts. Situated adjacent to the DCU Convention Center, our Worcester hotel offers proximity to 13 major Massachusetts colleges and universities and an array of fantastic shopping venues and dining opportunities. Discover comfort and convenience at this bright and airy Worcester hotel. From our oh-so-comfortable beds, to cooked-to-order breakfast and complimentary WiFi, the Hilton Garden Inn Worcester hotel has everything you need for a successful stay. Indulge in a cooked-to-order breakfast at the Great American Grill® or grab a takeaway meal from our 24-hour Pavilion Pantry®. Choose from refrigerated and frozen microwaveable items that you can prepare with your convenient, in-room microwave or simply relax with evening room service in your inviting guest room. Host a meeting or event in our eight meeting rooms or enjoy a grand reception in our beautiful lobby - this magnificent atrium can host up to 175 guests. After a long day in the complimentary business center, unwind with a refreshing swim in the indoor pool or rejuvenate in our fitness center. ... more   less 
Number of rooms
199

See which rooms travelers prefer