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All 7 Worcester hotels

Hilton Garden Inn Worcester

3.0 of 5 Hotel   |   35 Major Taylor Blvd, Worcester, MA 01608
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Ranked #5 of 7 hotels in Worcester
A recent review
5 of 5 stars reviewed yesterday
Lance A Worcester, United States
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288 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • French first
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  • Italian first
  • Portuguese first
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English first
Worcester, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The staff are attentive and work hard to make sure their guests feel comfortable and welcomed. If customer service is important to you, stay here. It is the best in town! Parking garage is a plus during the snowy months and there are several great restaurants within walking distance. Room Service is available from the chain, Uno that is attached... More

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Haddam, CT, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very nice place to stay. Soft comfy bed and fluffy pillows a plus. There was a problem with our check in/check out, but they fixed it and I was very happy about that. But would have preferred if the problem never happened in the first place. Breakfast was wonderful, but a bit pricey at 12.99 but it was a buffet,... More

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Ewing, New Jersey
Top Contributor
55 reviews 55 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Convenient lyrics located downtown next the major highways made it a great option. However the parking across the street in a creepy lot was not appealing. Check in process was uneventful and room size was good. I have slept in more comfortable beds in less expensive chains. I am a petite woman and felt like I was sinking every time... More

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St. Louis, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

I'm a Diamond Hhonors member and stayed using points. Checked out one day early and was told by the front desk clerk on two separate occasions (the night before I checked out and again the morning of departure) that the points would be refunded for the one night not stayed. A week later and still no points back into my... More

Review collected in partnership with Hilton Garden Inn

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Stacey G, General Manager at Hilton Garden Inn Worcester, responded to this review

Please accept our sincere apologies for the lack of response to your request for points credit and the frustration this has caused. The request has been submitted and can in fact take up to thirty days. I have requested that Hilton expedite the process. I am very pleased to see that you enjoyed our hotel and hope to welcome you... More

Ballston Lake, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In town for a soccer tournament, hotel was busy, but check in/out was very smooth. Hotel staff was extremely friendly & helpful. Room was beautiful, clean and very comfortable. Fridge, microwave & keurig were a nice convenience. Even though hotel was busy, we never heard any noise from other guests. Parked across the street in garage, $10/day, pretty convenient. Grabbed... More

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Somers, Connecticut
1 review
3 of 5 stars Reviewed 2 weeks ago

Clean rooms, good location. Very helpful and polite valet parking guys. Unfortunately that can't be said about the receptionist Bridget A. Visiting this town for the first time an elderly couple like my husband and I could benefit a lot with a little more assistance and friendly attitude. She was absolutely of no help to us in helping with directions.... More

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North Monmouth, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The place is OK but the price is based on location and venue, not what your getting in service, milieu or accommodations. Its an OK place and they have you on the price if you want the location. Make sure you ask for any discounts you may qualify for.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Every employee at the reception desk, in housekeeping, and the man at the front door had a friendly attitude and were genuinely interested in assuring that I had an enjoyable stay. The proximity to the conference center and the connection with Uno's were a plus. This is an annual event and I look forward to returning to the Hilton.

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Nova Scotia
Contributor
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2014

Clean room, keurig machine in room (unfortunately no hot chocolate K cups). very comfy bed. the a/c unit was noisy so we just shut it off for a good nights sleep. great service. great location very close to the DCU center. easy to find. some people may have an issue with parking across the street at the parking garage but... More

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Paul N, General Manager at Hilton Garden Inn Worcester, responded to this review

Thank you for sharing your recent experience at the Hilton Garden Inn Worcester with our associates. I want to personally thank you for your business and invite you back whenever you are traveling to the Worcester area. It was a pleasure serving you and you can count on us. More

Centerport, NY, United States
1 review
2 of 5 stars Reviewed March 11, 2014

Very old and tired rooms, Paper glassware, eck. TVs don't work until a hotel maintance engineer resets the TV. On three seperate visits, no working heat in the room. Don't waste your time and money on the attached UNOs.

Review collected in partnership with Hilton Garden Inn

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Paul N, General Manager at Hilton Garden Inn Worcester, responded to this review

Thank you for sharing your recent experience at the Hilton Garden Inn Worcester with our associates. I want to personally thank you for your business and invite you back whenever you are traveling to the Worcester area. I understand how you felt regarding our property and I want you to know we are going to start the renovation of our... More

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Additional Information about Hilton Garden Inn Worcester

Also Known As:
Hilton Garden Hotel Worcester
Hilton Garden Hotel
Worcester Hilton Garden Inn
Hilton Worcester
Worcester Hilton
Address: 35 Major Taylor Blvd, Worcester, MA 01608
Phone Number:
Location: United States > Massachusetts > Worcester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Worcester 3*
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Worcester hotel. This comfortable and convenient Worcester hotel boasts an ideal location in the heart of downtown Worcester, Massachusetts. Situated adjacent to the DCU Convention Center, our Worcester hotel offers proximity to 13 major Massachusetts colleges and universities and an array of fantastic shopping venues and dining opportunities. Discover comfort and convenience at this bright and airy Worcester hotel. From our oh-so-comfortable beds, to cooked-to-order breakfast and complimentary WiFi, the Hilton Garden Inn Worcester hotel has everything you need for a successful stay. Indulge in a cooked-to-order breakfast at the Great American Grill® or grab a takeaway meal from our 24-hour Pavilion Pantry®. Choose from refrigerated and frozen microwaveable items that you can prepare with your convenient, in-room microwave or simply relax with evening room service in your inviting guest room. Host a meeting or event in our eight meeting rooms or enjoy a grand reception in our beautiful lobby - this magnificent atrium can host up to 175 guests. After a long day in the complimentary business center, unwind with a refreshing swim in the indoor pool or rejuvenate in our fitness center. ... more   less 
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