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Residence Inn Worcester

3.0 of 5 503 Plantation Street, Worcester, MA 01605
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#2 of 7 hotels in Worcester
151 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Residence Inn Worcester
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Residence Inn Worcester
  • Overview
  • Reviews (151)
  • Photos (49)
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  • Room tips (20)
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151 people have reviewed this hotel

Traveler rating
    77
    54
    17
    3
    0
See reviews for
53
31
17
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Would stay here again and again and recommend to all. Complimentary Breakfast is everything you could ask for! Didn't get a chance to attend PM social but I'm confident it would be top class. Staff was very helpful and courteous.

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If I owned a hotel, this is the staff I would want to run it. The property is newly renovated and everything is top notch. Then there is the staff. They are a home run for sure. I was traveling with a couple of my colleagues, on reservations made for us by our office. We all received an email from... More

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

William, Thank you for your recent stay with us and for taking the time to write such a thorough review of your experience for TripAdvisor. We're happy to hear that our wonderful staff made you feel at home during your visit and that all of your needs were accommodated. We appreciate your recommendation to fellow travelers on TripAdvisor and look... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, easy access to major highways , pet friendly , great staff very helpful, would recommend this hotel highly. Also I have stayed in many Marriott hotels this would be one of the best.would recommend this hotel.

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Lorraine, Thank you for your recent stay with us. We're happy to hear that our beautiful pet-friendly facility, convenient location, and friendly staff have earned us your 5-star recommendation to fellow travelers as one of the best Marriott's that you've patronized. We value your business and hope to host your next visit to Worcester. Best, Ricardo Santos, GM More

St. Louis, MO
Top Contributor
79 reviews 79 reviews
76 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we walked through the door til the moment we left the next morning the customer service was extraordinary. Starting with the warm greeting from Nicole at the front desk upon entering. The service continued with the gentleman (forgot his name) in charge of the food for the evening social. He actually caught us on the elevator to... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. We're happy to hear that our wonderful staff made an impression on you from check-in to check-out and that all of your needs were accommodated during your visit. We'll be sure to pass your compliments along to Nicole and we hope... More

Pearl River, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed here 5 times at this hotel over the years despite the fact my wife's family is from Worcester because it is a home away from home. Clean and updated room....good breakfast....nice pool....and not downtown which are all pluses for me. It's also worth the money to stay in a great hotel and not step on family toes... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Mr. O, Thank you for your repeat patronage of our hotel and for taking the time to review your recent stay for TripAdvisor. We're happy to hear that you and your family have consistently enjoyed our facility and its family-friendly amenities and that you've received exceptional service from Erin. We will be sure to pass your compliments along to her.... More

Worcester, MA
Top Contributor
107 reviews 107 reviews
38 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time at this hotel. Positives are the extra room. All suites with separate sitting area and bedroom as well as kitchen. Full sized refrigerator, dishwasher, microwave, dishes. Small table to eat at. Nice couch and work desk. TV's in both rooms. Room was clean and housekeeping fine. Also was very quiet. Not sure if I had neighbors but didn't... More

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Tucson Arizona
Top Contributor
166 reviews 166 reviews
21 hotel reviews
1,157 helpful votes 1,157 helpful votes
5 of 5 stars Reviewed July 13, 2014

This was our 5th or 6th time staying at this Marriott Residence Inn. We always come for two weeks and find everything comfortable and convenient. This time, we arrived to a totally remodeled interior. Since we never had a problem with the previous interior, the remodel did not make a real difference to us. In fact, we felt the lobby... More

Was this review helpful? Yes 9
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Thank you for your loyal patronage of our hotel and for taking the time to review your experience for TripAdvisor. Customer service is our top priority and we're happy to hear that you've always found our staff—maintenance and housekeeping specifically—to be friendly and accommodating. We value your business and look forward to hosting your next visit. Best, Ricardo Santos, GM More

Orchard Park, New York
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 13, 2014

My family stayed at the Residence Inn Worchester to break up a trip to Boston, and this seemed to coincide with the Junior Olympics, which meant the hotel was packed. As a result, service seemed slow. We called to ask for a sheet for the fold-out bed, and no one responded until we called again after an hour and a... More

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Pittsfield, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

My day began at the Residence Inn meeting Michelle at the front desk. She was very friendly and knowlegable. She handled my request of an early check in with ease. The rest of the staff was ourteous and friendly as well.The room was huge and and spotlessly clean! The bed was comfortable . Breakfast was hot , very good and... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. We're pleased to hear that your visit began with excellent customer service at check-in and that you enjoyed our spacious accommodations and hot breakfast. We appreciate your 5-star rating and hope to host you again. Best, Ricardo Santos, GM More

Thompson, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 25, 2014

I stayed last month with a friend @ The Residence Inn Marriot, Worcester, MA. It had just been be remodeled & it was very impressive, but still remaining comfortable, cozy, & homey!!! The breakfast is complimentary & yummy!! From egg omeletts, sausage & pancakes to muffins, fruits, & cereals!! A variety of breakfast beverages to top it all off! The... More

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Renee, Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. We're pleased to hear that you felt at home during your visit to our hotel and that you were impressed by our renovations, complimentary breakfast, and friendly staff. We value your recommendation and hope you'll make us your home away... More

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Additional Information about Residence Inn Worcester

Address: 503 Plantation Street, Worcester, MA 01605
Phone Number:
Location: United States > Massachusetts > Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Worcester 3*
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Also Known As:
Residence Inn Worcester Hotel Worcester
Worcester Residence Inn

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Official Description (provided by the hotel)
Ensure that your extended stay in Worcester, Massachusetts is the next best thing to being in your very own home. Pay a visit to the Residence Inn by Marriott Worcester and discover what brings guests back to us again and again. No matter where you want to go or what you want to see in and around Worcester, our central location makes us the ideal choice for executives, vacationing families and families visiting any of the colleges and universities in town. Perfectly located less than two miles from UMass Memorial Medical Center, our contemporary-style hotel offers effortless access to prestigious Worcester businesses, hospitals, and sports arenas including the DCU Center. ... more   less 
Number of rooms
122

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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