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Residence Inn Worcester

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503 Plantation Street, Worcester, MA 01605
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Residence Inn Worcester
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Residence Inn Worcester
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195 reviews from our community

Traveler rating
    106
    66
    19
    3
    1
See reviews for
72
36
17
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corsicana, Texas
Top Contributor
68 reviews 68 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for business and was pleasantly surprised by the room. It had a full couch and kitchen with a separate room for the bed and bath. The entire room was VERY spacious. I have stayed at other hotels for similar rates that only offered rooms half the size of this one. After taxes and everything it averaged out to... More 

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Del Rio, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had no idea what we would get heading to a conference at UMass and we were delighted by the service, room and environment of this hotel. Easy to get around and helpful staff to get you anything you needed!

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Senior Contributor
29 reviews 29 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First time in a Residence Inn. Great room, pleasant staff, great breakfast. On the idea that this property is representative of the chain, from now on I will consider staying in a a Residence Inn when traveling.

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Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Dear RHA, We're so happy to hear that we could provide you with a memorable stay with a great breakfast, friendly service, and a spacious guest room. We appreciate you sharing your thoughts with us, and are happy that you will consider Residence Inn's for future travels. We hope to see you again! Best, Ricardo Santos, GM More 

Daytona Beach, Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

close to everything, clean, quiet, great rates. hotel staff very nice, and great breakfast. The staff and managers are very helpful if anything comes up, and the hotel looks wonderful after the renovations. We stay every 3 mtgs for about a week at a time, and its pet friendly

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My stay at Residence Inn was excellent. The staff are very friendly and go out of their way to make your stay comfortable. Deb at the front desk is awesome. The ladies in the kitchen do a fantastic job with the breakfast service! I look forward to staying at this hotel each time I'm in Worcester. Irene B

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Dear Irene, Thank you for staying with us at the Residence Inn Worcester. It was truly our pleasure to host your stay. We appreciate all of your kind words regarding the kitchen staff, and will certainly let Deb know that you appreciated her service! We look forward to seeing you again! Best, Ricardo Santos, GM More 

Ashburn, Virginia, United States
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 10, 2015

Our daughter is a student at Holy Cross and we've stayed here many times. Since our last visit the rooms and hallways were redone. The place looks great! So clean and fresh. We love the big room and the new sofa was actually comfortable to watch a movie on the TV. Parking is easy, right outside the door. The place... More 

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Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Dear Diane, Thank you for staying with us at Worcester Residence Inn. We are very pleased to hear that we have been able to provide you with a comfortable and relaxing stay each time you have visited with us. We're appreciate you sharing your thoughts regarding our renovations and happy to hear that you approve! We look forward to seeing... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2015

the rooms and the hotel is awesome. it has a pool and fitness room and even a bar for drinks. very clean pretty hotel. but the manager rico is fake and kinda scary. I asked him for help but he was rude and made excuses. but it were not for him would have been a perfect stay. I wud recommend... More 

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Dear Karen, Thank you for staying with us at the Residence Inn Worcester. I'm very glad to hear that you enjoyed the amenities at the hotel and that we were almost able to provide you with a 5-star stay. We are disappointed that you did not receive the service level from our manager that you deserve as our guest. We... More 

Hopkinton, Massachusetts
Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

We stayed here for just 1 night because we were seeing a show at the Hanover Theater and thought it would be fun to make a night of it with our sons. We arrived for an early check in, 2pm with no issues. The boys swam for a bit in the warm pool. Smaller size, but perfect. 3ft-4 1/2 ft.... More 

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New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 26, 2015

they have finished updating all of the rooms and they are just so bright and spacious - even extra counter space in kitchen. The staff is very welcoming and efficient! We arrived a bit later in the evening and was greeted with Milano cookies and bottled water! Parking can be tough as the lot fills early in the evening. Well... More 

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sasinny
1 review
5 of 5 stars Reviewed February 26, 2015

I stay 1 night for a business meeting Feb 25-26 and found the room to be very spacious and comfortable. I required some support from the Sales Manager Olivia A and she was extremely responsive and accommodating. I travel about 100 days/year all over the world (for the last 10+ years) and I would highly recommend this property.

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