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Residence Inn Worcester

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503 Plantation Street, Worcester, MA 01605
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1 room 1 adult
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Residence Inn Worcester
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241 Reviews from our TripAdvisor Community

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Philadelphia
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My group was here from September 15 through January 16. I can speak for my group we loved staying here. The concierge staff is always so helpful. I have to mention a few names of the people I will miss, Quincy, Devyn, Jayro, Ben, Herdi, Debbie, Joe, and a host of staff we don't remember names. The shuttle drivers are... More 

Helpful?
Thank Belin421
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We appreciates your feedback and really enjoyed to have you here with us! We will share your comments with the staff. We hope to have you back with us whenever your travels bring you back to Worcester. The General Manager More 

Granite Bay, California
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 3, 2016

I have stayed at Marriott Hotels and Resorts for the last 30 years. I have never been disappointed until now. This is one hotel that needs a management team that can handle difficult situations. We stayed at the this hotel for Thanksgiving for 5 days. It was a nightmare. I like kids, but ones that their parents control. There were... More 

Helpful?
Thank averagetrip
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! Your feedback is very important to us! We are very sorry for the inconvenience of dealing with a group of kids during your stay. Please contact us directly if you would like to discuss the matter and give us more details about your experience. We appreciate... More 

South Carolina
2 reviews
5 of 5 stars Reviewed December 29, 2015

We stayed here the entire week of Christmas. Staff is very accommodating. The rooms are spacious and probably the cleanest hotel I have ever been in. Love the fact that we can bring our dogs with us. The beds are super comfy. The suites provide you with everything you need. No need to spend money eating out, you can have... More 

Helpful?
Thank Ron and Kim F
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for posting your review. Your feedback is very much appreciated. Regards, The General Manager More 

Troy, Virginia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 12, 2015

My wife and I have stayed at this Residence Inn a handful of times. Its location is convenient to family and events we attended. This return visit comes after several years. We've always found the facility to meet our needs. We were pleasantly surprised to see that a very thorough top-to-bottom renovation took place here. The renovations seemed to have... More 

Helpful?
1 Thank RonB50
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! Your feedback is important to us! Feel free to contact us directly if you ever need anything! Regards, The General Manager More 

Plymouth, Minnesota
Level Contributor
291 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed December 5, 2015

Spend a night here when I was in the area. Check-in is efficient and friendly, the rooms are a very nice size, the kitchenette is absolutely fine, the bed is comfortable and the bathroom is what you would expect. The breakfast has the common options in most big brand breakfast buffets. This is for sure a very safe bet if... More 

Helpful?
2 Thank DdeKerf
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for posting your review! We value your feedback and would like to discuss your experience with us. Please feel free to contact us directly at any time. Regards, The General Manager More 

Washington DC, District of Columbia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 24, 2015

I had just returned from a two month assignment in Bangladesh and needed a quiet place for a few days to write prepare the assignment report before returning to my home. The Residence Inn filled the bill perfectly. We booked their studio suite with a well equipped kitchenette which has all the amenities of home (except an oven). The suite... More 

Helpful?
1 Thank John K
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review. We appreciate your feedback and hope you can stay again with us when your travels bring you to Worcester. Please do not hesitate to contact us directly if you need anything. Best Regards, The General Manager More 

San Francisco Bay Area
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed November 18, 2015

If you are familiar with Residence inns you will not be disappointed. They are pretty much all the same, like all of the Courtyards. The problem is they all may look the same but they are not all equal. This one does it right. The maid service is very good, the front desk is friendly and has never messed up... More 

Helpful?
1 Thank trotter88
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for posting your review! We greatly appreciate your comments and hope you can stay with us many times in the future. Please feel free to contact us directly if there is anything we can do to make your stay more enjoyable. Regards, The General Manager More 

Torrington, CT
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 9, 2015 via mobile

This hotel is ok for an overnight stay!! No onsite restaurant and a very small pool! No hot tub! The rooms are nice enough! The complimentary shuttle to the DCU center was great! All of the staff were nice! In close proximity to lots of restaurants and downtown!

Helpful?
Thank kellybelly712
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We appreciate your comments and hope you stay with us again in the future. Regards, The General Manager More 

Juneau, Alaska
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 7, 2015

Stayed here in 2-3 rooms for Holy Cross Commencement. The staff could not have been more accommodating. This hotel has improved astronomically in the 4 years that we have stayed there, and as such I highly recommend it.

Helpful?
Thank JuneauDude
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post your review! We hope to serve you in the future again! Do not hesitate to contact us directly if you need anything. Regards, The General Manager More 

Worcester, Massachusetts
2 reviews
2 of 5 stars Reviewed November 4, 2015

stay at the marriott residense inn in worc. due to a fire at my home , was there for three months , after i complained about a few things such why they decide to clean the rugs and furniture when the room is rented . i pay to stay in a clean room and do not expect to be asked... More 

Helpful?
Thank Fran F
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for posting your review! We appreciate it a lot! I am sorry you had to encounter the inconvenience of having your carpet cleaned. This is done once a year and we will try to communicate better with our guests and come up with a more efficient cleaning plan to avoid this kind of problem.... More 

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