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Residence Inn Worcester

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503 Plantation Street, Worcester, MA 01605
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1 room 1 guest
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Residence Inn Worcester
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217 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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San Diego, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent stay for business trip! Front desk staff very friendly and welcoming! Room was immaculate! Breakfast was good and much to choose from. Evening food nice bonus as well. Nice lobby bar for evening beverage. Clean pool and exercise room. Would highly recommend and stay again.

Was this review helpful? Yes
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Thank you for sharing your experience at Residence Inn by Marriott Worcester. As a valued customer we appreciate your feedback and are delight to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

Lake Orion, Michigan
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We had team dinners in the large breakfast area, very accommodating used 1 of 2 outdoor fire pits in evening. Kitchen had full size fridge, dishwasher but no liquid dish soap for washing one wine glass. Microwave oven. No regular oven. Our team planned on having an oven and when telling staff one was needed to bake cookies, they apologized... More 

Was this review helpful? Yes
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for posting your review on TripAdvisor! We appreciate your feedback and hope to see you back when your travels bring you back to Worcester. Regards, The GM More 

Concord, New Hampshire
Level Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 29, 2015

We are Marriott rewards customers, and frequently stay at Residence Inns around the country. This one was very nice, comfortable, clean, with very friendly and accommodating staff. We stayed in an accessible one bedroom suite with a king bed. Located off Plantation St just about a half mile or so beyond UMass Medical Center, in a quiet location. Nice pool... More 

Was this review helpful? Yes
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for staying with us and taking the time to write a review about the hotel! We appreciate your feedback and hope to see next time you come back to Worcester. We will definitely work on the challenges you encountered and make it perfect for the next time. Please feel free to call the hotel... More 

Brattleboro, Vermont
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2015

So comfortable and very accommodating! Friendly staff!! Definitely will stay there again and again! Great value as well! Super clean! Ample parking. This is a great place to stay with all the comforts of home, literally!

Was this review helpful? Yes
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest! Thank you very much for taking the time to post your review! We appreciate your comments and hope to have you back whenever you are in this area! Regards, The GM More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed July 18, 2015

This is my hotel of choice when I need to stay in Worcester for work. It exceeds my expectations on all fronts: the staff are welcoming and warm, the cleanliness and repair of the rooms and common areas are impeccable, the breakfast offerings satisfy every diet and appetite, and the lobby area has a bar area, play area, and work... More 

Was this review helpful? Yes
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thanks for taking the time to post your review! We are very happy that you called our hotel "home away from home". That's how Residence Inns should be! We are happy to serve you anytime you are back in Worcester. Sincerely, The GM More 

Tucson Arizona
Level Contributor
329 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 1,487 helpful votes
5 of 5 stars Reviewed July 16, 2015

We have stayed here numerous times as we came east for longer visits with a close relative in a nursing home in northern Connecticut. Looked at many motels/hotels which were closer to Putnam, but found nothing even close to the convenience of this Residence Inn. The 290 freeway is very close, and it took us straight into upper CT. So,... More 

Was this review helpful? Yes 6
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to write a review about our hotel! We appreciate very much your great feedback about your experience during your long stay! It was a pleasure to sit down and listen to you and all you have the great things you had to say. Please feel free to email or call... More 

Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 16, 2015

I had seen reviews here that this was a great Residence Inn. It did not disappoint. It's certainly 5/5 stars on a Residence Inn scale. It's not 'upscale' by 'high end' hotel standards, but for a Residence it was top notch. it has clearly been recently renovated. The lobby is well appointed and there is a lounge with a pool... More 

Was this review helpful? Yes
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, We thank you very much for taking the time to write a review about the hotel and your experience with us! It is important to us to always meet or exceed our guests' expectations. We appreciate it! Regards, The GM More 

Florida
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed July 15, 2015

Room: We were in room 221 which is a one bedroom. The room was very nicely done, excellent renovation. I would, however, recommend another floor. It sounded like someone was running above us, other guests in our party on this same floor heard it too. It was at all hours of the night so I think maybe it was from... More 

Was this review helpful? Yes
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest! We would like to thank you very much for taking the time to write a review about your last stay with us. We appreciate very much your comments and would like to have you back whenever your travels bring you back to Worcester! Regards, The GM More 

Chicago, Illinois
Level Contributor
143 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed July 14, 2015

We spent one night in a two bedroom suite. The rooms appear to have been fairly recently remodeled because the furnishings are more modern and nicer than a lot of Residence Inns I've stayed at. Breakfast was excellent-- a cut above most breakfasts served for free. It included several hot and cold items, and there was a lot of room... More 

Was this review helpful? Yes
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to write a review. We appreciate your comments and will try to work on the issues you encountered during your stay. We hope to serve your in the future! Thanks again! The GM More 

New York City, New York
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 7, 2015

I loved the hotel and the area. They suites were huge and basically like an apartment. Nice decor. Indoor pool with lots of natural light. New fitness equipment. Pool table. Fire pit and BBQ grills outside. There were also tennis and basketball courts we didn't use. Breakfast was great, and I'm super picky. Staff were helpful. Definitely worth the stay!

Was this review helpful? Yes
Ricardo S, General Manager at Residence Inn Worcester, responded to this review

Dear guest, Thank you very much for taking the time to post such a great review! We are more than happy to accommodate you anytime your travels bring you to Worcester. Sincerely, The General Manager More 

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