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Residence Inn Worcester

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503 Plantation Street, Worcester, MA 01605
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Residence Inn Worcester
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Residence Inn Worcester
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197 reviews from our community

Traveler rating
    107
    67
    19
    3
    1
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72
36
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Basking Ridge, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I highly encourage travelers to spend some time at the Residence Inn @ Worcester. The rooms are new and the staff is wonderful. The water and cookies add a nice touch. Please stick around for a delicious breakfast.

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Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Dear Stephen, Thank you for you recent stay and for writing a 5-star review of your experience for TripAdvisor. We're very happy to hear that you enjoyed our spacious guest rooms, delicious breakfast, and friendly staff. We value your business and hope you'll make us your home away from home in Worcester. Best, Ricardo Santos, GM More 

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was here in Worcester for business and I have to say I was impressed with this hotel. Having been my first time staying at a Residence Inn, I was pleasantly surprised on the size of the rooms. It made winding down at night much easier! However, I would like to see more seating at the bar... It got quite crowded... More 

Was this review helpful? Yes 1
Corsicana, Texas
Top Contributor
69 reviews 69 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 17, 2015

Stayed here for business and was pleasantly surprised by the room. It had a full couch and kitchen with a separate room for the bed and bath. The entire room was VERY spacious. I have stayed at other hotels for similar rates that only offered rooms half the size of this one. After taxes and everything it averaged out to... More 

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Del Rio, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 15, 2015

We had no idea what we would get heading to a conference at UMass and we were delighted by the service, room and environment of this hotel. Easy to get around and helpful staff to get you anything you needed!

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Senior Contributor
30 reviews 30 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

First time in a Residence Inn. Great room, pleasant staff, great breakfast. On the idea that this property is representative of the chain, from now on I will consider staying in a a Residence Inn when traveling.

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Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Dear RHA, We're so happy to hear that we could provide you with a memorable stay with a great breakfast, friendly service, and a spacious guest room. We appreciate you sharing your thoughts with us, and are happy that you will consider Residence Inn's for future travels. We hope to see you again! Best, Ricardo Santos, GM More 

Daytona Beach, Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2015

close to everything, clean, quiet, great rates. hotel staff very nice, and great breakfast. The staff and managers are very helpful if anything comes up, and the hotel looks wonderful after the renovations. We stay every 3 mtgs for about a week at a time, and its pet friendly

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

My stay at Residence Inn was excellent. The staff are very friendly and go out of their way to make your stay comfortable. Deb at the front desk is awesome. The ladies in the kitchen do a fantastic job with the breakfast service! I look forward to staying at this hotel each time I'm in Worcester. Irene B

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Dear Irene, Thank you for staying with us at the Residence Inn Worcester. It was truly our pleasure to host your stay. We appreciate all of your kind words regarding the kitchen staff, and will certainly let Deb know that you appreciated her service! We look forward to seeing you again! Best, Ricardo Santos, GM More 

Ashburn, Virginia, United States
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 10, 2015

Our daughter is a student at Holy Cross and we've stayed here many times. Since our last visit the rooms and hallways were redone. The place looks great! So clean and fresh. We love the big room and the new sofa was actually comfortable to watch a movie on the TV. Parking is easy, right outside the door. The place... More 

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Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Dear Diane, Thank you for staying with us at Worcester Residence Inn. We are very pleased to hear that we have been able to provide you with a comfortable and relaxing stay each time you have visited with us. We're appreciate you sharing your thoughts regarding our renovations and happy to hear that you approve! We look forward to seeing... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2015

the rooms and the hotel is awesome. it has a pool and fitness room and even a bar for drinks. very clean pretty hotel. but the manager rico is fake and kinda scary. I asked him for help but he was rude and made excuses. but it were not for him would have been a perfect stay. I wud recommend... More 

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Dear Karen, Thank you for staying with us at the Residence Inn Worcester. I'm very glad to hear that you enjoyed the amenities at the hotel and that we were almost able to provide you with a 5-star stay. We are disappointed that you did not receive the service level from our manager that you deserve as our guest. We... More 

Hopkinton, Massachusetts
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2015

We stayed here for just 1 night because we were seeing a show at the Hanover Theater and thought it would be fun to make a night of it with our sons. We arrived for an early check in, 2pm with no issues. The boys swam for a bit in the warm pool. Smaller size, but perfect. 3ft-4 1/2 ft.... More 

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