We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Worcester hotels

Residence Inn Worcester

3.0 of 5 Hotel   |   503 Plantation Street, Worcester, MA 01605
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Residence Inn Worcester to your Saves list
Residence Inn Worcester
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
86%
Ranked #3 of 7 hotels in Worcester
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
4states Halifax, Canada
Write a Review

135 people have reviewed this hotel

Traveler rating
    65
    50
    17
    3
    0
See reviews for
48
28
17
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Halifax, Canada
Top Contributor
229 reviews 229 reviews
66 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed 1 week ago

The Front Desk staff were extremely welcoming and friendly. The room appeared to have been recently renovated, and was clean. The bed was a little hard but that can be a personal preference. Breakfast was ok - possibly more limited than usual because of the temporary location (hotel was renovating), and a waffle iron would be a great addition.

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're happy to hear that you found our staff to be friendly and helpful and that you enjoyed your stay overall. Thank you for your recommendation and we look forward to hosting your next visit to Worcester. Best, Tiffany Ball, GM More

Waterville, Maine
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Residence Inn for one night on our way to New York. The staff was very friendly and helpful, and the bed was so comfortable! We would definitely stay here again if we were in the area.

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're pleased to hear that you had a comfortable visit and that our friendly staff accommodated your needs. We look forward to hosting your next visit to the Worcester area. Best, Tiffany Ball, GM More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 5days while visiting relative in WPI. They were in the middle of renovation but only in daytime. Customer service staff do everything they can to help you. The swimming is small, no hot tube. Kitchen is fully stocked with pans and pots.salt and pepper are provided. Free breakfast and weekday light dinner.I will stay there again if... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Thank you for your recent stay with us and for taking the time to review your experience. We're pleased to hear that you enjoyed the cleanliness of our facility and our customer service, two things we take very seriously. Thank you for the recommendation to the TripAdvisor community and we look forward to hosting your next visit to Worcester. Best,... More

1 review
3 of 5 stars Reviewed March 7, 2014 via mobile

It would have been nice if the staff mentioned you would be awaken at 745 am to hammering and slamming of stuff above you. Out of the elevator we walked into construction debris. Then found a large crack in our bathroom sink. Really?! Clearly we were the unlucky ones. Otherwise nice breakfast, nice staff, and ok location. Its outside of... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Calin, I sincerely apologize for the disturbances you experienced during your recent stay with us. We did have issues with the construction crew starting earlier than they should have but we have addressed the problem with their superiors and were assured that it won't happen again. Your comfort is our top priority and I understand your frustration and hope that... More

Top Contributor
108 reviews 108 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 1, 2014 via mobile

This hotel is a well-run, clean establishment. It doesn't have a lot of frills, but what it has is done well. The room we stayed in was ample in size and amenities. The breakfast was on par with what you would expect. The hotel staff - to a person - ranged from pleasant to delightful. Of special note are Ricky... More

Was this review helpful? Yes 1
Portland, Maine
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed February 17, 2014

Hotel was everything we needed, we were here for a swim meet at WPI. Close enough to the pool and within driving distance t a few places to eat. Breakfast was good and the staff were very friendly and pleasant. Would stay here again. They are remodeling/ replacing furniture while we were here but no inconvenience was felt at anytime,... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. I'm happy to hear that you enjoyed your time with us during your swim meet and that our facilities and staff were able to accommodate all of your needs. Thank you for your recommendation and we hope to host your next stay in Worcester. Best,... More

Naples, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 10, 2014

I stayed at the Worcester Residence Inn Feb 4th through 7th. The hotel is dated but clean and comfortable. During my stay we had a storm which dropped about 10 inches of snow.. I tried to clean the snow from my car but I was badly equipped with no gloves. I went to the front desk to inquire as to... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Jane, Thank you for your recent stay with us and for taking the time to share your experience with the TripAdvisor community. I'm pleased to hear that our customer service made a difference in the quality of your stay. I will be sure to pass your compliment along to Zeli. Thank you for your feedback and we hope to see... More

Worcester, Massachusetts
1 review
5 of 5 stars Reviewed February 10, 2014 via mobile

Love the stay, the room, the pool! Great Staff services. Breakfast was really good! Free parking! Easy acess to everything! We even got two nights of free dinner! My kids loved it! I would def recomend and come back!

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Thank you for your recent stay with us and for the 5-star review of our property. I'm happy to hear that you and your children had a great time during your stay with us. Thank you for your recommendation and we look forward to hosting your next stay! Best, Kara Childs, GM More

Syracuse, New York
Top Contributor
66 reviews 66 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 1, 2014

Stayed one night. Had one-bed suite. Rooms were clean but the kitchen area had a strong cleaning chemical detergent smell. I was hoping that the room had only recently been cleaned and that the smell would dissipate. Unfortunately odor not changed by morning. Was made more tolerable by closing bedroom door. Front desk staff in the morning not very concerned... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

I sincerely apologize for the unpleasant odor of the cleaning supplies used in your room during your stay. We do take your feedback very seriously and I'm sorry that our front desk staff did not give you that impression. I'm pleased to hear, however, that you enjoyed your stay overall and I hope that you'll visit us again soon. Thank... More

Concord, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 25, 2014

The front desk staff are very helpful and polite. I arrived and was checking out the gym and pool facilities. Someone was very rude asking me why i was in the first floor with heavy accent. I did not see any staff ID nor he introduced himself. He was acting like the police there harassing the guests. In the mornings... More

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Worcester, responded to this review

Stephen, I apologize for the negative experience you had at our hotel. I will review these incidences with my staff and thank you for your feedback. I'll also pass your compliments along to the front desk team and I hope you'll visit us again and give us another opportunity to demonstrate our commitment to customer service. Sincerely, Kara Childs, GM More

Been to Residence Inn Worcester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Worcester

Also Known As:
Residence Inn Worcester Hotel Worcester
Residence Inn Worcester Hotel
Worcester Residence Inn
Address: 503 Plantation Street, Worcester, MA 01605
Phone Number:
Location: United States > Massachusetts > Worcester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Worcester 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Travelocity, Booking.com, Marriott, Tingo, TripOnline SA, Hotels.com, Venere, Agoda and Otel so you can book your Residence Inn Worcester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Residence Inn Worcester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.