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Suburban Extended Stay Hotel

1.5 of 5
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50 Oriol Dr, Building A, Worcester, MA 01605
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Suburban Extended Stay Hotel
Best prices for: 1 room 1 guest
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Ranked #7 of 7 Hotels in Worcester
A recent review
5 of 5 stars reviewed 2 weeks ago
Dorothy M
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44 reviews from our community

Traveler rating
    9
    15
    1
    2
    17
See reviews for
13
5
2
14
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
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    (44)
  • Mar-May only
    (15)
  • Jun-Aug only
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    (11)
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    (14)
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Cape Cod, MA
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We just stayed at this hotel for one night to avoid a 2 hour drive home from the DCU Center late at night. I wish I had driven back instead. Ugh. First, the positive. The Staff were all very nice to speak with, and very hard working. Knowledgeable about the area, and very polite and professional when interacting with customers.... More 

Was this review helpful? Yes
Alyssa P, General Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest, I would like to thank you for sharing your recent stay with us. I would also like to apologize on behalf of our entire staff for failing to meet your expectations. I have spoken with both Housekeeping and the Front Desk in regards to the slow check-in process you experienced as we do not want that to... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I would like to thank Sonny for his love an caring way for his job an way he treats people he goes beyond his call of duty for work always go to him an he will always be there to help u an make your stay the best,,Christina,Rosie r two of the best house keepers there sweet kind loving ..... More 

Was this review helpful? Yes
Alyssa P, General Manager at Suburban Extended Stay Hotel, responded to this review

Dear Dorothy, I would like to thank you for sharing your recent experience at our hotel. I will share your review with our staff as they love knowing their hard work makes a difference during our guests' stays. We hope you will visit us again on your next trip to Worcester. Sincerely, Alexander Thompson General Manager More 

Worcester, Massachusetts
1 review
4 of 5 stars Reviewed 3 weeks ago

When I stepped in my first room, unfortunately it was not what I had reserved. I wanted a room with a kitchen because I'm travelling with a baby, I reserved a room with a kitchen on-line, the room had no kitchen, I was very upset. I showed my reservation to the clerk and at first it looked like she couldn't... More 

Was this review helpful? Yes
Alyssa P, General Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your recent stay with us. I am pleased to hear Sonny was able to assist you, and make sure you had everything you needed. Sometimes online reservations can be tricky as they say one thing, but come in our system a different way! We are looking forward to your next visit! Make sure... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Just would like to give sonny the housekeeping manager at this hotel a special thanks for all his kindness , help, during my stay .great personality and cares lot about his guests thanks soooo much . Elizabeth Rivers and family

Was this review helpful? Yes
Alyssa P, Front Office Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest, Thank you very much for sharing your experience with us! I will make sure to share this with Sonny, so he knows all his hard work makes his guests happy. We are glad you enjoyed your stay with us, and hope you will visit us again soon on your next trip to Worcester! Kind Regards, Alyssa P.... More 

1 review
4 of 5 stars Reviewed 5 weeks ago

The staff at this location was extraordinary. I was sent to the Worcester area for work for a couple months. The staff made every effort to make my stay as comfortable as possible as well as serve as a temporary "office" for me to work from.

Was this review helpful? Yes
Alyssa P, Front Office Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your recent stay with us. We are pleased to hear you enjoyed yourself, and our staff's excellent service. I will share this with our entire staff, so they can see that their hard work pays off! We hope you will visit us again the next time you are in Worcester! Kind Regards, Alyssa... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015 via mobile

Stayed here last couple of nights and it was a really good experience.. Staff is really nice and friendly, we got the chance to have a small chat with the new manager who is doing a lot of changes all around, you can tell the hotel will have a whole new environment once they finish. I loved the fact how... More 

Was this review helpful? Yes 1
Alyssa P, Front Office Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your recent stay with us! I will share your review with our staff to encourage them to keep providing the best service. We hope to see you again soon when our renovation is complete, and the weather is warmer so you can enjoy our pool! Kind Regards, Alyssa P. Front Office Manager More 

Bristol, Connecticut
2 reviews
4 of 5 stars Reviewed April 15, 2015

A hotel in transition - Management and hotel staff are excellent, very accommodating and a pleasure. By far the best asset of this establishment. Hotel is in the process of renovation - beds are comfortable, kitchen amenities are very nice if that factors into your stay. My stay was in conjunction with a local Robotics competition where a bank of... More 

Was this review helpful? Yes
Alyssa P, Front Office Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review and share your recent stay experience with us. We are happy to hear you enjoyed your stay! As you stated we are in the midst of a renovation, and hope you will come visit us again when it is completed! Also, next year for the Robotics competition!... More 

Worcester, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

I stayed at the Surburban Extended Stay Hotel for a little over a week, during my stay I had nothing but a great experience. The staff is incredible in making you feel welcome, they are highly professional yet down to earth and easy to converse with. The overnight gentlemen Tj and Sonny are quick to help and go out of... More 

Was this review helpful? Yes 1
Alyssa P, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest We are so pleased to hear that you enjoyed your recent stay. We have shared your review with all of our staff! This is a great way to show them their hard work pays off! We hope you will visit us again soon, and your stay will go above and beyond your expectations once again. Best Regards,... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2014

Inexpensive! Hint: I used my AAA Card for discount. If you book here, the entrance is around the back. Quality hotel is in the front and that's a bit confusing. But make sure you book Suburban. The absolute BEST room to book is room 130!!! It's huge. It's located on its own hallway. Super quiet. It's like having a small... More 

Was this review helpful? Yes 1
kstudwell, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you so much for you great remarks about your stay at the Suburban. We always like to hear when our guests have enjoyed their stay and tell us and everyone. I will be sure to share your comments with the entire staff. We hope to see you again when your travels bring you back to our area. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

I stayed at the Suburban recently due to my elderly parents coming up from Florida for a visit. We were impressed with the service and the amenities. We would come again for another visit and would highly recommend this hotel. We especially enjoyed the pool.

Was this review helpful? Yes 1
kstudwell, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you for your great review about your recent stay. It is always nice to hear from our guests that they have enjoyed their stay and tell others about it. Thank you again and we look forward to seeing you again when you are in the area. More 

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Prices are for 1 room, 2 adults
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