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Suburban Extended Stay Hotel

1.5 of 5
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50 Oriol Dr, Building A, Worcester, MA 01605
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Suburban Extended Stay Hotel
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Ranked #7 of 7 Hotels in Worcester
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40 reviews from our community

Traveler rating
    8
    13
    1
    1
    17
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10
4
2
14
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (11)
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    (14)
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1 review
4 of 5 stars Reviewed 4 days ago NEW

The staff at this location was extraordinary. I was sent to the Worcester area for work for a couple months. The staff made every effort to make my stay as comfortable as possible as well as serve as a temporary "office" for me to work from.

Was this review helpful? Yes
Alyssa P, Front Office Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your recent stay with us. We are pleased to hear you enjoyed yourself, and our staff's excellent service. I will share this with our entire staff, so they can see that their hard work pays off! We hope you will visit us again the next time you are in Worcester! Kind Regards, Alyssa... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here last couple of nights and it was a really good experience.. Staff is really nice and friendly, we got the chance to have a small chat with the new manager who is doing a lot of changes all around, you can tell the hotel will have a whole new environment once they finish. I loved the fact how... More 

Was this review helpful? Yes 1
Alyssa P, Front Office Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your recent stay with us! I will share your review with our staff to encourage them to keep providing the best service. We hope to see you again soon when our renovation is complete, and the weather is warmer so you can enjoy our pool! Kind Regards, Alyssa P. Front Office Manager More 

Bristol, Connecticut
2 reviews
4 of 5 stars Reviewed 1 week ago

A hotel in transition - Management and hotel staff are excellent, very accommodating and a pleasure. By far the best asset of this establishment. Hotel is in the process of renovation - beds are comfortable, kitchen amenities are very nice if that factors into your stay. My stay was in conjunction with a local Robotics competition where a bank of... More 

Was this review helpful? Yes
Alyssa P, Front Office Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review and share your recent stay experience with us. We are happy to hear you enjoyed your stay! As you stated we are in the midst of a renovation, and hope you will come visit us again when it is completed! Also, next year for the Robotics competition!... More 

Worcester, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

I stayed at the Surburban Extended Stay Hotel for a little over a week, during my stay I had nothing but a great experience. The staff is incredible in making you feel welcome, they are highly professional yet down to earth and easy to converse with. The overnight gentlemen Tj and Sonny are quick to help and go out of... More 

Was this review helpful? Yes 1
Alyssa P, Guest Relations Manager at Suburban Extended Stay Hotel, responded to this review

Dear Valued Guest We are so pleased to hear that you enjoyed your recent stay. We have shared your review with all of our staff! This is a great way to show them their hard work pays off! We hope you will visit us again soon, and your stay will go above and beyond your expectations once again. Best Regards,... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2014

Inexpensive! Hint: I used my AAA Card for discount. If you book here, the entrance is around the back. Quality hotel is in the front and that's a bit confusing. But make sure you book Suburban. The absolute BEST room to book is room 130!!! It's huge. It's located on its own hallway. Super quiet. It's like having a small... More 

Was this review helpful? Yes 1
kstudwell, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you so much for you great remarks about your stay at the Suburban. We always like to hear when our guests have enjoyed their stay and tell us and everyone. I will be sure to share your comments with the entire staff. We hope to see you again when your travels bring you back to our area. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

I stayed at the Suburban recently due to my elderly parents coming up from Florida for a visit. We were impressed with the service and the amenities. We would come again for another visit and would highly recommend this hotel. We especially enjoyed the pool.

Was this review helpful? Yes 1
kstudwell, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you for your great review about your recent stay. It is always nice to hear from our guests that they have enjoyed their stay and tell others about it. Thank you again and we look forward to seeing you again when you are in the area. More 

Worcester, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 28, 2014

We stayed at the Suburban for two nights due to water damage in our house. The Management staff at the Suburban went out of there way to make our stay as comfortable as possible . We would highly recommend this Hotel - Two thumbs up .

Was this review helpful? Yes 2
kstudwell, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you for taking the time to review your recent stay with us at the Suburban. It is always great to hear from our guests and even more so when they tell us they had a great experience. I thank you for letting others know about your visit. We look forward to seeing you again soon. More 

Old Forge, Pennsylvania
Contributor
17 reviews 17 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 1, 2014 via mobile

We stayed in Worcester again this year to work at the East Region Softball Tournament, and this was the property that the tournament secured for all of us. Last year we were housed in the Hilton Garden Inn downtown, and that was a much nicer property. The hotel is very old. In fact, a friend in Worcester said it was... More 

Was this review helpful? Yes 1
kstudwell, General Manager at Suburban Extended Stay Hotel, responded to this review

You are correct, we are not brand new but are in the process of completely redoing all of our rooms and then they will look brand new and I do not think your could find a larger room for the price. We do hope you will stay with us next year when the games come back to our area so... More 

1 review
5 of 5 stars Reviewed July 26, 2014 via mobile

We thoroughly enjoyed our stay here. The suburban side was a little better than the quality inn side because those rooms had kitchens and a living room. The showers were great and it was very clean and quiet. You definitely get your money worth ! The best part of our stay there was the staff!!! Alyssa and Brianna were seriously... More 

Was this review helpful? Yes
kstudwell, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you for your kind words about your stay with us. The staff will be very happy to see that we have made our guests happy. We do strive to make everyone feel at home and comfortable during their stay with us. We do hope to see you again when you are back in our area More 

Cape Coral, Florida
Senior Reviewer
6 reviews 6 reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed May 21, 2014

Smelly dirty room, Ripped rug, debris & paint chips covering balcony, dirty blood stained sheets, mold in bathroom - behind toilet, on floor & on shower curtain, frige, a/c, heat didnt work, Maids cleaining in bare feet. No rails on stairs for back door. had to call for more linen - not enough linen in room. Food was sub-par. Overall... More 

Was this review helpful? Yes 4

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