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Courtyard by Marriott Boston Woburn / Burlington

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240 Mishawum Road, Woburn, MA 01801
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Courtyard by Marriott Boston Woburn / Burlington
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Courtyard by Marriott Boston Woburn / Burlington
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126 reviews from our community

Traveler rating
    45
    53
    18
    6
    4
See reviews for
28
33
7
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Redondo Beach, California
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Travel out there often, decided to stayed at this location due to no availability in other places. Stayed here for 2 days, all which were disappointing. Customer service was inexperienced, arrogant and unable to comprehend a simple request, gave me a complete run around for 2 days. Rooms are loud and noisy, you can hear everything from who ever walks... More 

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Craig R, General Manager at Courtyard by Marriott Boston Woburn / Burlington, responded to this review

Thank you for taking the time to write a review of our hotel. I am very sorry for the poor experience you had. I have shared your comments with our team to ensure all issues are addressed and corrected. If your travels bring you back to the area please feel free to contact me direclty to allow us the opportunity... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

Travelling for work every week can have its obstacles. Delayed flights, adverse weather conditions, rude flight attendants, etc., etc. One thing about my travel that remained constant over the last 20+ months was the quality of service that I received while staying at this Courtyard. After trying out the other Marriott in Burlington for a week, where the service was... More 

Was this review helpful? Yes
Craig R, General Manager at Courtyard by Marriott Boston Woburn / Burlington, responded to this review

Thank you for the excellent review of our hotel! Traveling every week for work can be very stressful. I am so glad you enjoyed your home away from home for so long! Please visit again should your travels bring you back to the area! More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago

I stayed here with my brother visiting a sick family member, so stress free was important for me! Im happy to say this hotel was awesome and made me feel so good during my 1 night stay. Room was clean and adequate. Front desk staff was very very nice. Food was even delicious. I'm happy enough that I made reservations... More 

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Craig R, General Manager at Courtyard by Marriott Boston Woburn / Burlington, responded to this review

Thank you for the great review! I am glad our hotel provided you with a positive experience during a difficult time. I am so glad that you will be returning in June for a few more nights. Thank you for recommending our hotel! More 

Waterford, Connecticut
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 23, 2015

Hotel was fine - the recent renovations are really nice and the location is great as we were meeting with friends in the area and going into Boston. Rooms were small, and lots of furniture packed into a tight space. The hallway always had an unpleasant stench that didn't give me confidence in the rest of my stay, but wound... More 

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Craig R, General Manager at Courtyard by Marriott Boston Woburn / Burlington, responded to this review

I am pleased that you enjoyed our location and renovated rooms! Should your travels bring you back, our rooms with 2 queen beds are a bit more spacious. More 

Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed March 16, 2015

I recently stayed (3/13-3/15) at the Courtyard by Marriott in Wobun, MA (240 Mishawum Rd Woburn, MA). My husband and I went to this hotel for our anniversary, and had the WORST time at a hotel that we have ever had. First off, I paid for this hotel in full via priceline on January 11, 2015. My confirmation number: 85597219.... More 

Was this review helpful? Yes
Craig R, General Manager at Courtyard by Marriott Boston Woburn / Burlington, responded to this review

Thank you taking the time to share your very candid feedback regarding your recent stay with us. It is through comments such as yours that we can take action and improve our service in the future to ensure similar issues are not repeated. Our team is committed to exceeding our guests' expectations and I apologize that we fell short during... More 

San Diego, California
Top Contributor
63 reviews 63 reviews
29 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed March 10, 2015

I stayed at this place for two nights March 2015. The hotel was clean and safe, and is conviniently located near the freeway. But it definitely can improve in the following areas: 1) It has probably the smallest gym I have ever seen: two treadmills, one elliptical, and some weights. 2) The hotel was probably renovated some times ago and... More 

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Craig R, General Manager at Courtyard by Marriott Boston Woburn / Burlington, responded to this review

Thank you for taking the time to share your suggestions. In our continuous efforts to improve our service we find feedback such as yours very valuable. Regarding our fitness room, we understand some travelers seek more than what we provide in our hotel. For that reason we have partnerered with a local full service gym. If you visit again please... More 

Middletown, Rhode Island
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 23, 2015

Hotel staff is of the upmost professionalism. Quick and efficient check in/out processes. Was there during some of the snowfall of early 2015 and the maintenance crew was on site to help shovel out the car. The only real issue was the bed was worn on one side and I kept rolling into the spot. I did inform the front... More 

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Craig R, General Manager at Courtyard by Marriott Boston Woburn / Burlington, responded to this review

Thank you for the great review! Please visit again! More 

Philadelphia
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed January 12, 2015

Courtyard's by Marriott are usually good hotels and this was no exception. This hotel is tucked away deep in an office park so it seems removed from the surrounding town. Good for quiet, not so good if you want to walk somewhere. Large rooms nicely appointed with a couch and sitting area. Good workdesk with chairs that are high enough.... More 

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WVMtneer
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 9, 2014

I spent 2 nights here on business the first week of Dec 2014. I usually stay at Courtyards when I can , and this was close to our office, restaurants and stores, and about 16 miles from Boston Logan Airport. The registration staff was very helpful and friendly. Like all Courtyards, there's a small area to purchase drinks, snacks and... More 

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Mansfield Center, Connecticut, United States
1 review
5 of 5 stars Reviewed December 2, 2014

I was in town for a conference at the Hilton, but chose to stay at this Courtyard Marriott. The room and service was impeccable as well as the service in the Bistro Restaurant both mornings of my stay. We heard nightmares from the other conference attendees at their hotel... but we had comfy beds, clean bathroom and lovely breakfasts and... More 

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