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Holiday Inn Express Boston North-Woburn

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315 Mishawum Road, Woburn, MA 01801 (Formerly Hampton Inn Boston/Woburn)
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Holiday Inn Express Boston North-Woburn
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Holiday Inn Express Boston North-Woburn
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47 reviews from our community

Traveler rating
    25
    13
    8
    1
    0
See reviews for
8
5
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (47)
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    (36)
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    (10)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was excellent. the room was clean, the bed was comfortable, and Anna V. at the front desk was a hoot. Despite working a double, she was friendly, funny and efficient. If/when I go back to that area, this hotel will be my first choice.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed in dozens of Holiday Inn Expresses over the years, but this one is the BEST that I've ever stayed in ... everyone was incredibly helpful and pleasant, not least the front desk people at check out ... Molly and Anna!

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Pittston, Pennsylvania
1 review
4 of 5 stars Reviewed 4 days ago NEW

Our stay was for 3 nights. My husband and I had a room change thanks to Lauren who was very accommodating. We had difficulty sleeping with the traffic noise. Lauren really went above and beyond to try to give us a quiet room. We looked at 3 rooms on our first night. Unfortunately, the room we chose was not a... More 

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Yonkers, New York
1 review
5 of 5 stars Reviewed 1 week ago

Checked in with a wonderful receptionist named Roberta. She went out of her way to make our stay comfortable! Buffet breakfast was complete with every item you could wish for! Room looked brand new! Nice pillows and thick towels! Right across the street from a Mall!

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Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review and for mentioning Roberta at the front desk. I will thank her personally. Thank you for also mentioning breakfast. We receive many positive reviews regarding our breakfast as there really are a lot of hot and cold items to choose from. I was pleased to read that you enjoyed your... More 

1 review
5 of 5 stars Reviewed 1 week ago

Anna at the front desk made this stay spectacular. We had a large group of rooms and people coming in at different times and Anna worked with us to make the check in process smooth. Rooms are a little small but they were clean

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Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I was pleased to read that Anna was helpful and assisted you with your group arrival. Anna is our Front Office Manager and she and her front desk staff do a great job welcoming and assisting our guests. We understand that you have choices when it comes to hotel lodging... More 

1 review
5 of 5 stars Reviewed 1 week ago

The visit was very comfortable. Even as some of the towels were missing, lauren provided great customer service. Thank you. See has also directed us to some of the very good social locations and places where we can enjoy more family time.

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Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I was pleased that Lauren provided you with some excellent venue choices here in the Woburn, MA area. She does a great job of making sure she provides all our guests with local information that will enhance their stay. Thank you again for staying with us and we hope we... More 

Highlands Ranch, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed in this hotel many times and I must say I always experience some of the best guest service. One of the people at the front desk named stephine is always friendly, jokes with me, and would go out of her way for any help I needed during my stay. This has become my go to hotel just... More 

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Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review and for mentioning Stephanie at the front desk. We are lucky to have her as part of our team and I can tell you that she is truly "genuine" when it comes to customer service. She is a delight to have working for us and I am pleased that our... More 

Barre, Vermont
Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty typical for a Holiday Inn Express, though the bathrooms are a little tight (at least in the room I was in - I had a room at the end of the hall, so maybe that made a difference). Other than that, because it is a newly renovated hotel (it was a Hampton Inn before) it is clean and comfortable.... More 

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Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. We appreciate your mentioning how conveniently located the hotel is to highways, shopping and dining venues. Hopefully, we will have the opportunity to welcome you back soon. Happy Spring! Keri L. FitzGerald/General Manager More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I made reservations for two rooms, two nights, then cancelled the 2nd room both nights…then realized I needed the 2nd room both nights - a day before my trip - Roberta was so helpful in getting me the same room rates! This was a graduation weekend so I know it was very busy and they probably could've charged me double... More 

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I was pleased to read that Roberta assisted you with your reservations. I will share your review with Roberta and Steph to let them know their efforts are much appreciated! Thanks again for staying with us as we appreciate your business and hope we have the opportunity to welcome you... More 

Painesville, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

Recently traveled to the Arlington area for business and was pleasantly surprised with the level of customer service we received from the front desk staff. Upon arrival and through our visit, Roberta, was very helpful and kind. We ate dinner at the attached restaurant on the first night. The food was delicious and the service was good. Overall the experience... More 

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review of your recent stay. I was happy to read that Roberta assisted you upon arrival and that you were greeted warmly. Thank you for also mentioning Joe's American Bar & Grill. They do an excellent job of taking care of guests. Thank you again for staying with as we understand... More 

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17 photos of this hotel

Management photos: Courtesy of the property manager

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