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Holiday Inn Express Boston North-Woburn

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315 Mishawum Road, Woburn, MA 01801 (Formerly Hampton Inn Boston/Woburn)
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Holiday Inn Express Boston North-Woburn
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Holiday Inn Express Boston North-Woburn
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66 Reviews from our TripAdvisor Community

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Traveler rating
    37
    18
    9
    1
    1
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16
9
5
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Boston, Massachusetts
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

You regular standard Holiday Inn Express, not any worse than your usual HIX, nothing to write home about. Relatively clean and basic. Next door to Woburn Mall, and A Dollar Basket supermarket. Made a mistake by assuming that since there's a commuter rail station nearby, I'll be able to get to Boston. The station, turns out, serves for the reverse... More 

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you taking the time to submit your review. I was pleased to read that you found Anna our front office manager to be helpful during your stay. Molly who also works at the front desk is typically excellent with our guests and receives a lot of praise so I was disappointed to read you did not find this to... More 

Pittston, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago NEW

Clean. Inexpensive. Great accommodations. Breakfast is better than other hotels their size. The secret to this gem, though, is its staff. Molly, Roberta, Stephanie, and Lauren. All of them led by Anna provide the best customer service I have seen anywhere. I have been staying here every week for two months now. I will stay here every time I come... More 

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Wow--thank you so much for your review and your praise of the front desk staff! I will personally thank them all and will share your review. The entire team from front desk, breakfast, maintenance and housekeeping all share the same goal---make sure all our guests feel welcome and part of our family. I believe that our dedicated staff is a... More 

Delhi
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The good thing about this hotel is that is opposite a mall with reasonable food options especially if you dont have a car at your disposal. The rooms are reasonable and comfortable to stay though the bathrooms could have been slightly larger. Also they have only the shower option (in the room I stayed) so can be inconvenient if you... More 

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. Thank you for mentioning the convenient location as the area offers an array of shopping and dining venues for our guests. Thanks for also mentioning the breakfast. We receive a lot of great comments from our guests on the wide variety of hot and cold items that are available on... More 

Colchester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We attempted to stay at this hotel after an eventful first night of our East Coast road trip . However as we didn't realise it was graduation weekend for many local Universities, there was no room when we turned up at 11pm! After spending an overpriced night as a hotel nearby (see other review!) we thought we would take a... More 

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for this AWESOME review. I think anyone who reads your review will really have a GREAT overview of our hotel and what we offer. I am so pleased to read that Anna was able to turn the tide on your vacation for the better as it sounds like it was not going in the direction as you planned.... More 

1 review
5 of 5 stars Reviewed 1 week ago

Clean room and very friendly personal at the reception Best inform about Boston Sightseeing! Also Anna and Molly looked for a room in an other hotel for the next day! Parking is free and breakfast included!

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review of your recent stay. Thanks for also mentioning how helpful Anna and Molly from the front desk were for you. They care about the guest experience and are always happy to help. We hope that if your travel plans bring you back to the Woburn, MA area, that you will... More 

Level Contributor
11 reviews
4 of 5 stars Reviewed 2 weeks ago

On arrival we had not the room we had expected. Unfortunately the hotel was fully booked. The next day Anna did everything she could and gave us a new room. Thank you Anna. The hotel is nearby Boston, approx a 15 minute drive. It is a new hotel, with a good breakfast and everything is clean. Some restaurants and a... More 

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I appreciate you mentioning that Anna, our front office manager assisted you during your stay. We hope we have the opportunity to welcome you back in the near future. Until then-enjoy the summer! Keri L. FitzGerald/General Manager More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and daughter stayed here while I was in hospital The management and staff were extremely helpful especially Anna at reception who organised rooms on a day to day basis also printers and fax as a lot of communications USA and UK to organise my hospital care through travel insurance. We shall be for ever great full to this... More 

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for taking the time to submit your review. I was pleased to read that you found Anna our front office manager helpful and attentive during your stay with us. She is an excellent representative of our hotel and cares about all our guests. We hope to see you again soon and until then have a great summer. Keri... More 

Toronto, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pros: location (just off the freeway and close to shopping centres) Cons: AC unit is right next to bed so it blows directly to us when we sleep Overall it is a great hotel and perfect for our planned trip to see Boston and whale watching at Gloucester. Staff are friendly and helpful.

Was this review helpful? Yes
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for your review and mentioning how convenient the hotel is to highway access and shopping. We hope we have the opportunity to welcome you back in the near future. Until then have a great summer. Keri More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While travelling in Bermuda, my Dad had a heart attack and was taken by air ambulance to Lehay clinic near Boston. Mum & I stayed at the nearby Holiday Inn North-Woburn. We were stressed and having to take each day at a time. Anna - Front Office Manager - was wonderful. She understood that we didn't know how long we... More 

Was this review helpful? Yes 2
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Thank you for letting us know that your Dad is recovering nicely--great to hear. Thank you for also mentioning Anna our front office manager. She was very concerned about you and your family and we were all happy to know that he is feeling better. We do hope you return to the area under better circumstances as I know that... More 

Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Where do I begin.. "We always do what we believe is right and have the courage and conviction to put it into practice, even when it might be easier not to. We are honest and straightforward and see our decisions through." Well, your Boston-Woburn staff sure didn't prove that mission to be theirs. First let me start by saying we... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Boston North-Woburn, responded to this review

Dear elle d, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with air conditioning and customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to... More 

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39 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (7)
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Pool/beach area (1)
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Business center/function rooms (1)
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