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Crowne Plaza Boston Woburn

#4 of 11 Hotels in Woburn
Certificate of Excellence
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15 Middlesex Canal Park Road, Woburn, MA 01801 (Formerly Holiday Inn Select Boston-Woburn)
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Crowne Plaza Boston Woburn
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Crowne Plaza Boston Woburn
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184 Reviews from our TripAdvisor Community

Traveler rating
    80
    77
    16
    8
    3
See reviews for
41
48
7
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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There are newer reviews for Crowne Plaza Boston Woburn
See the most recent reviews
Top Contributor
76 reviews 76 reviews
56 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 8, 2014

We booked this hotel online due to its reasonable price for the Boston area and free car parking. The hotel is in a quite location but isolated from shops restaurants etc. Unfortunately we were given a terrible room which was designed for people with mobility problems and situated next to a noisy lift well and a side access door both... More 

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GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear Robyn T, Thank you for reviewing your recent stay at the Crowne Plaza Boston Woburn. Our team strives to exceed our guest expectations. We consider feedback both positive and negative as a gift used as a barometer to measure our performance in the various areas of our guests experience and where to focus for improvement. I apologize that your... More 

Cortland, New York, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2014

The room rate was very affordable. The people/staff at this hotel really made a difference - everyone was friendly and helpful. The hotel was great and in a good location - I would definitely stay here again.

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Havre de Grace, Maryland
Top Contributor
70 reviews 70 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 7, 2014

This is one of the better Crown Plazas I have stayed in. It's not the high rise type most of the are. It is very well maintained and the service excellent. I will always stay here when in the area for business and visiting family.

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Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed November 2, 2014

Let me start by saying I'm always a little skeptical when I see a sports bar/ club attached to a hotel. To my surprise the room was great and the hotel was very well laid out. Power outlets in the headboard, clean fresh updated rooms with a new feel right when you walk in. I recommend this location to anyone,... More 

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2 reviews
5 of 5 stars Reviewed November 2, 2014

I recently just stayed at this hotel. I usually don't write reviews however I always take them into consideration when choosing a hotel. From the moment we walked in the staff was extremely friendly(Alexia,Jake). I was very pleased with all the information we were given. We were informed of the easiest way to get to Boston and the shuttle bus... More 

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Minneapolis, Minnesota
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 30, 2014

The hotel can be a bit confusing to find as it initially appears to be in a residential area where you don't expect to find a large hotel. Even the SuperShuttle van driver was a bit confused. Once you get to the hotel though it's very nice with attentive staff and first rate facilities. I had a room on the... More 

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Hillsborough, New Jersey
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2014

I recently stayed here while moving my daughter in at BU. While it was a little out of the way, it was very affordable and close enough to places like Target and Walmart which really helped with some of the college dorm supplies we needed. Breakfast was nice and the staff was very friendly and helpful.

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tacoma, wa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 6, 2014

The hotel was nice, the room was nice, right off I95 so location was fine for us but a bit out of Boston, that said I have never seen such horrible maid service. Yesterday when we returned to our room at 4:30 we found most of our towels gone, our waste paper baskets had been emptied and that was it!... More 

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WoburnGM, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear poch300, I apologize that housekeeping service to your room was not satisfactory or up to our standard. I am working with our Executive Housekeeper to find out why we dropped the ball in servicing your room, so we can prevent a future occurrence. I appreciate your review and thank you for staying at the Crowne Plaza Boston Woburn. Please... More 

new jersey
Top Contributor
75 reviews 75 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 30, 2014

Great friendly service from the moment you arrive. The rooms are clean and well kept. The food and the service in the restaurant was very good and the prices were quite reasonable. Some issues with lighting not working in the room, but there were enough other lights so it wasn't a showstopper. Ample parking. The hallways are long, so you... More 

Was this review helpful? Yes 1
WoburnGM, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear ontheroadagain27, Thank you for staying at the Crowne Plaza Boston Woburn during your recent visit to the Boston area. I was very pleased to read that you found our staff to delivery friendly service. We hope to see you again soon when you are "ontheroadagain" in the Boston area. All the best, Frank Vento General Manager fvento@cpbos.com More 

Boston, Massachusetts
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 25, 2014

We had the good fortune to stay in an Executive king room at a great rate. The beds were comfortable and gave us a good night's sleep, having a refrigerator in the room is a nice bonus. The Executive fourth floor has a concierge lounge with morning breakfast and evening appetizers. While my fiancé attended a conference I made good... More 

Was this review helpful? Yes 2
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