We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Boston Woburn

#5 of 11 Hotels in Woburn
Certificate of Excellence
Hotel website
Hotel deals
15 Middlesex Canal Park Road, Woburn, MA 01801 (Formerly Holiday Inn Select Boston-Woburn)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Crowne Plaza Boston Woburn
Professional photos View all
Browse nearby
Crowne Plaza Boston Woburn
Add Photo Write a Review

196 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    81
    84
    18
    9
    4
See reviews for
47
52
8
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (48)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (29)
All months
Toronto, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

I was hesitant to book this hotel, with the bad reviews about staff, but it looked really nice and it was in a perfect location for me. Could it be that bad? Yes...as it turns out, all the reviews about the staff were bang on! They are rude and act like they are doing you a favour. Restaurant has good... More 

Was this review helpful? Yes
Plymouth, Indiana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is located outside of Boston, but is located near interstate 93 which takes you right into Boston. The room was good. It's was spacious, clean, and updated. The bathroom was great! They have the tiled stand up showers, which I prefer, but I don't think everyone does. I recommend paying a little bit more to stay in downtown... More 

Was this review helpful? Yes
Midlothian, Virginia
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on a trip back to Boston for a night on July 4th, 2015. Hotel is right near the highway and very easy to get to. Beds were comfortable and space was pretty decent. The view from our room looked down on all the a/c units on the roof and was not much tosee but fortunately being the... More 

Was this review helpful? Yes
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in and out was fine. We received breakfast vouchers, I assume, because we are IHG members. I was a bit confused when we were presented a bill for the breakfast...I overheard that it gives you a opportunity to tip. I'll need to check my credit card to make sure I wasn't charged. The room was great. Spacious, clean, we... More 

Was this review helpful? Yes
Saint Louis, Missouri
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a nice suite with a huge bathroom, small fridge, microwave, and sink. Great free breakfast with the room. Used the T to get around town. Stayed just a couple nights, but the staff was great and really had only have one suggestion, a vent fan for the bathroom.

Was this review helpful? Yes
Winterport, Maine
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First the good news: Like many folks we stayed here to save $100 or more over staying in the city. $92 a night on a bidding site. From the hotel we drove 15 minutes to the T stop in Wellington (Orange line) and parked there to go to the city. Fairly convenient. The room was clean, smelled fine, wifi was... More 

Was this review helpful? Yes
GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear nodaybut2day, Thank you for staying at the Crowne Plaza Boston Woburn. I was happy to read that as so many of our guest you found our hotel to be a significant value alternative to staying in the city. I apologize that we were not able to honor your need for 2 beds, however every room with a king bed... More 

Mystic, Connecticut
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel itself is pretty nice, the rooms were in decent shape, a few things broken and dirty. The real problem with this hotel is the front desk staff. I have never been treated so rudely in my life. I had arranged to take a shuttle to a local event and it was over an hour late. They kept lying... More 

Was this review helpful? Yes
GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear gamegyro, Thank you for staying at the Crowne Plaza Boston Woburn. I apologize that we did not meet your needs and expectations. Thank for taking the time to give us feed back on your experience. I was very disappointed to read you experienced rude service at the front desk. Our goal is to provide above and beyond guest service... More 

Dallas, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed last week for a couple of nights. Location is good for getting around outskirts of the city/sightseeing and visiting local colleges. Rooms were clean and comfortable no doubt. BUT... front desk staff was unaccommodating and downright unhelpful. Their attitudes were not friendly or welcoming. Many of them couldn't even provide any guidance or help navigating Boston at ALL...the best... More 

Was this review helpful? Yes 1
GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear abster 70, Thank you for staying at the Crowne Plaza Boston Woburn and taking the time to review your experience. I am sorry you did not find our front desk staff to be helpful in providing assistance in navigating Boston. We do have a couple of new associates that after receiving your comments we have provided them with training... More 

Orlando, Florida
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The check-in process was painful. We were about an hour early for check-in, and when we asked if we could hang out in the lobby, the response was less than encouraging. I was taking the lead with the front desk, and as soon as she saw the reservation was in my husband's name, she started speaking directly to him and... More 

Was this review helpful? Yes
GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear Gina E, We appreciate that you have taken the time to write a review of your recent stay with us. I apologize that the level of service you received from our front desk associate did not meet your expectations. Our highest priority to is to provide above and beyond service to our guest. Your comments have been reviewed with... More 

New Jersey
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We came for a weekend trip with our young kids and were looking for a place close to Boston and Salem that wouldn't cost a fortune. On hotels.com we found a King Leisure room (which included a pull-out couch) for $95 a night which was a better price than a lot of hotels and for a very nice room. Some... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

181 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (13)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (155)
Viewed
Business center/function rooms (29)
Viewed
Dining (8)
Viewed
Bathroom (8)
Viewed
Room/suite (27)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (29)
Viewed
Other (50)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Woburn
1.5 mi away
Holiday Inn Express Boston North-Woburn
2.2 mi away
Courtyard Boston Woburn/Boston North
2.0 mi away
Residence Inn Boston Woburn
Show Prices
Show Prices
Show Prices
1.1 mi away
Courtyard by Marriott Boston Woburn / Burlington
1.6 mi away
Red Roof PLUS+ Boston - Woburn
1.9 mi away
Hilton Boston / Woburn
Hilton Boston / Woburn
#10 of 11 in Woburn
3.5 of 5 stars 518 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay