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Crowne Plaza Boston Woburn

#4 of 11 Hotels in Woburn
Certificate of Excellence
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15 Middlesex Canal Park Road, Woburn, MA 01801 (Formerly Holiday Inn Select Boston-Woburn)
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Crowne Plaza Boston Woburn
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Crowne Plaza Boston Woburn
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180 reviews from our community

Traveler rating
    80
    74
    15
    8
    3
See reviews for
41
47
7
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Trumbull, CT
Top Contributor
52 reviews 52 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The most basic requirement for a hotel, IMHO, is to be as accommodating as possible to a guests needs. This place fails miserably. We felt like intruders. I find it unconscionable to close off shared public areas for private parties (wedding). Very obvious pecking order of guests: wedding/party folks and everyone else. And we had a group of over 100... More 

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Ljubljana, Slovenia
Contributor
20 reviews 20 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed There During our trip to Boston. Hotel is Located about 25 minuts driving form Boston, but it can be also up to one hour in a rush hour. There is a big parking Space in front of a hotel. So if you do not mind driving this hotel is a very good choice. Staff at reception During check... More 

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Oulu, Finland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Was here a few days for a conference. Room was OK. Hotel way too far from everything for me. Staff did not feel very friendly. Breakfast at the Scoreboard sports bar in the same building. Very limited options in terms of healthy choices. Nothing special but otherwise I guess OK breakfast for North American hotels. Cleaning the room seemed to... More 

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GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear Poohpah, Thank you for staying at the Crowne Plaza Boston Woburn. I apologize that we did not meet your expectations. I will discuss each of your points with our guest service staff so we can prevent similar problems from occuring in the future. I would appreciate it if you would call me when you have the opprotunity so we... More 

Abington, Massachusetts
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here just one night because my daughter had a softball tournament in the area. Convenient to the highway, many restaurants and stores in the area. We chose to just eat at the restaurant in the hotel and the food was good. Rooms were great, beds were comfy and we all got a good nights rest. Front desk staff was... More 

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GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear tburns6677, Thank you for choosing the Crowne Plaza Boston Woburn while visiting the area for your daughters softball tournament. I was very happy to read that you found the hotel convenient for your needs. We hope to have you and your family as our guest again soon. Thank you, Frank Vento General Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my recent business trip and stay here. The front desk staff was very professional and helpful. Room service was fast and delicious. The sports bar was exciting and there food was great. I will stay here again. Thanks for the pleasant stay. The room was always Clean and spotless.

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GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear Terry W, I was very happy to read that you found the hotel front desk staff helpful. Thank you for staying with us and taking the time to submit a review. We hope to welcome you back to the Crowne Plaza Boston Woburn the next time your travels bring you to the area. All the best, Frank Vento General... More 

Charlottetown, PEI
Top Contributor
301 reviews 301 reviews
65 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Conveniently located in what at first appeared to be a residential area. Theatres within walking distance. Sports Bar in the hotel is large and has a very good menu. We did not get a chance to try it out but I think it was our loss. 4th floor is the executive floor and we were upgraded as platinum members. The... More 

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GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review

Dear Happy Canadian13, Thank you for staying with us during your recent visit to the area. We very much appreciate your loyalty to IHG locations and I am happy we had an upgrade available for you. I will pass on your comments to the staff and we all look forward to having you as our guest again in the near... More 

New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Well once again My stay at the Crowne Plaza was what I expected just great, I noticed that the refrigerator wasn't working ,I made a call to Front desk and with in a few minutes I had a new one brought up . If your in the mood for a snack or dinner just call room service and I got... More 

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Indio, California, United States
Contributor
15 reviews 15 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just a lovely place. It was clean and quiet. The staff was efficient and knowledgeable. We were thinking we would have to drive into Boston during marathon weekend, but the woman at the front desk turned us on to the train. The hotel shuttle took us to the station and it was a 22 minute ride into the city. We... More 

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Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very clean. The staff is very courteous. The room was spacious and clean. The bed was extremely comfortable. The breakfast was very good. It was definitely worth the price. There were eight of us and we all agreed that we would come back when in the area.

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Malverne, NY
Top Contributor
88 reviews 88 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 20, 2015

We spent Marathon weekend here when it was too expensive or difficult to stay in Boston itself. We were pleased with the hotel. The king bedroom was very spacious and immaculate. Although it was about a half hour plus drive into the city each day it worked out well and was certainly worth the savings. Just have to plan around... More 

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