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Crowne Plaza Boston Woburn

#4 of 11 Hotels in Woburn
Certificate of Excellence
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15 Middlesex Canal Park Road, Woburn, MA 01801 (Formerly Holiday Inn Select Boston-Woburn)
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Crowne Plaza Boston Woburn
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Crowne Plaza Boston Woburn
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191 Reviews from our TripAdvisor Community

Traveler rating
    82
    79
    18
    8
    4
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44
51
7
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mystic, Connecticut
Level Contributor
28 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

The hotel itself is pretty nice, the rooms were in decent shape, a few things broken and dirty. The real problem with this hotel is the front desk staff. I have never been treated so rudely in my life. I had arranged to take a shuttle to a local event and it was over an hour late. They kept lying... More 

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Dallas, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed last week for a couple of nights. Location is good for getting around outskirts of the city/sightseeing and visiting local colleges. Rooms were clean and comfortable no doubt. BUT... front desk staff was unaccommodating and downright unhelpful. Their attitudes were not friendly or welcoming. Many of them couldn't even provide any guidance or help navigating Boston at ALL...the best... More 

Was this review helpful? Yes 1
Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The check-in process was painful. We were about an hour early for check-in, and when we asked if we could hang out in the lobby, the response was less than encouraging. I was taking the lead with the front desk, and as soon as she saw the reservation was in my husband's name, she started speaking directly to him and... More 

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New Jersey
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We came for a weekend trip with our young kids and were looking for a place close to Boston and Salem that wouldn't cost a fortune. On hotels.com we found a King Leisure room (which included a pull-out couch) for $95 a night which was a better price than a lot of hotels and for a very nice room. Some... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed an extra night they were very accommodating. Had reunion there. Great time. Will stay there again. Lots of functions going on same night. Price of hotel was reasonable. Close to everything. Good location.

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Cedar Rapids, Iowa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza for 2 nights. The hotel is in a great location, it's not in the middle of the city so it is quiet, we heard no outside noise at all. It is also only a couple of miles from the Anderson/Woburn T station so it was easy to catch a ride into Boston, the hotel... More 

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Vermont
Level Contributor
165 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was looking for a place to stay overnight on a trip to Boston. Woburn is close enough without being too expensive. I had stayed at Crowne Plaza a few years back and it was okay. I was surprised when I got there that the Crowne Plaza was no longer where I had remembered--that hotel is now a Hilton. The... More 

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Montreal
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel because I was very late making a reservation to attend a large conference in Boston and the few remaining hotel rooms were exorbitantly priced. I was agreeably surprised by most things about this hotel, but there are some things worth knowing that I did not find on the website and that were not answered when I... More 

Was this review helpful? Yes 1
New York
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I will start by stating I booked hotel this to attend an on site business conference, and I was given concierge level, so as far as the room goes, I can only review it from that aspect. The rest of the hotel review is general. As for the room, it was very clean and spacious, with in room wi fi... More 

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Boston
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed May 27, 2015

The Location of the hotel was a bit strange. We had to drive past the housing development to get to the large parking lot, and the building was visible from the access road. The building is adequate for the suburban area. The interior of the public area is small with long and low corridors with tons of doors, which is... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Boston Woburn, responded to this review

Dear asianPrince-S, Thank you so much leaving us a review on your stay. I am delighted to hear that you enjoyed our cozy bedding and found our breakfast as well as, the interior of the rooms to be great. However, please accept my apologies that the level of cleanliness has not been up to standards and that you were inconvenienced... More 

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