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BEST WESTERN PLUS New Englander

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1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
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1 room 1 adult
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BEST WESTERN PLUS New Englander
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392 Reviews from our TripAdvisor Community

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Irvine, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is next to the highway so very convenient. It is being totally refurbished and will be finished within the next 2 to 3 months. So will be a very good hotel to stay at. Having the pub restuarant attached to it is very good. The food is good and has a good range of beers. You get a... More 

Review collected in partnership with this hotel

Helpful?
Thank gerspwb
Commerce Township
1 review
3 of 5 stars Reviewed 1 week ago

Unfriendly staff no guest laundry no full-size ironing board not please with the breakfast poor maid service Very hard to exit the hotel onto the main street Water pressure very low was not offer diamond reward package at check-in

Review collected in partnership with this hotel

Helpful?
Thank sdani32
Portland
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I found the management and staff to be very friendly and professional. The room was very clean and well maintained by housekeeping. The furnishings and electronics were modern and in working order. I would definitely return.

Helpful?
Thank Adam W
Jennifer N, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking the time to write such a great review for our property. We look forward to having you stay with us again. More 

Los Angeles, California
Level Contributor
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, good breakfast that goes until 10am for those who like to sleep in. They also have coffee, decaf, and hot chocolate with brownies and candy during the day. Clean, spacious rooms. AC was already set to a comfy temp when I got there. Good blinds to keep the room dark in the morning. My only complaint is the... More 

Helpful?
Thank Matthew B
Jennifer N, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking the time to write us a review. By telling us what you like and do not like about our property we can make the appropriate changes to help us serve you better. More 

Reading, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was spotless and very nice pillows are TOO hard! The staff was very accommodating and went overboard to make our stay just right. This is an older hotel but it is very clean. The staff is helpful. It is also just about a 10 minute ride to Boston without traffic. The restraunt service was not good. Very very slow.

Review collected in partnership with this hotel

Helpful?
Thank Barbara B
Jennifer N, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking the time to review our property. Our housekeeping staff works very diligently to ensure our hotel is very clean and up to Best Western standards. I'm sorry to hear that you did not enjoy the restaurant. I will be sure to pass that along to Waxy's management team so that can be addressed. We hope to... More 

Rubery UK
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel undergoing external work extending rooms. Inside the room was large and bed comfortable. We ate in the adjoining bar where the waitress very pleasant and helpful. Food and beers were very good. Easy to get to from Logan Airport.

Review collected in partnership with this hotel

Helpful?
Thank C J
Jennifer N, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking the time to write us a review. We hope to see you again in the future. More 

Hollywood, md
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was under renovation so a little messy. The toilet did not flush. Breakfast was good. Great location off the freeway. Some good local restaurants in a cute little town. They have an indoor pool.

Review collected in partnership with this hotel

Helpful?
Thank lesleyo128
Jennifer N, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking the time to write to us. We hope to see you again. More 

Bethel, New York, United States
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

They are currently under renovation on exterior but you really don't notice that on inside. Easy access on and off highway. 12 miles from Massachusetts General Hospital but with rush hour this will take an hour... Gotta love cities. Reasonable pricing for visitors and free parking in safe lot. Breakfast is very good selection and included in room price.

Helpful?
Thank Dawn R
Jennifer N, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking the time to review our property. We hope you will come visit us in the future after our renovations are completed. More 

Punto Fijo, Venezuela
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 2, 2016 via mobile

Unfortunately safe box if my room was broken and i was to leave my passport and money(in a big wallet) in the frontdesk , the person did not give tme any key, only put a piece of paper with my name and room number on the wallet. Next day I ask my wallet and money was not inside (around $2000),... More 

Helpful?
1 Thank jpmarval
Jennifer N, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Good Afternoon, As we spoke last week we are in the investigation process. The only hang up is there is no proof there was money in the package. There was only verbal confirmation that there were passports in the pouch\package. There was not any signed verification from either parties that there was anything in the packages\pouch at all. As I... More 

Travelers are raving about these Woburn hotels

new york mills, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2015

Each time I stay at this hotel, it is always a pleasant experience. Breakfast is good, ample...clean....friendly...Staff gets to know you, is informative, the restaurant attached is nice with live band. A little loud for my taste, but talented.

Review collected in partnership with Best Western

Helpful?
1 Thank Judith R
Jennifer N, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay. We hope you stay with us again. More 

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