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BEST WESTERN PLUS New Englander

2.5 of 5 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
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BEST WESTERN PLUS New Englander
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BEST WESTERN PLUS New Englander
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257 reviews from our community

Traveler rating
    53
    91
    61
    31
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rochester
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Best Western New Englander on a Friday night while on business in the Boston area. I had an excellent stay, and even though there was a sign or two excusing the mess while remodeling, the only work I saw being done was on the breeze room at the entrance. The checking in process was so fast,... More 

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Ralph, Thank your for taking the opportunity to fill out a review for our property. I appreciate you giving us the highest rating that there is to offer. We try very hard to provide all our guests with exceptional service on a daily basis. I am glad to hear that you have recognized that as well. We would love... More 

afula, Israel
1 review
5 of 5 stars Reviewed 5 days ago NEW

excellent hotel. excellent room and breakfast. with wi-fi free of charge. I stayed the second time at this hotel, and it was much better than another hotel in woburn. I strongly recommend this wonderfull hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, Thank you for taking the opportunity to fill out a review for our property. I am happy to hear that is the 2nd time back at this hotel. Also, I am very happy to hear that we are the best hotel in the Woburn area! Thank you for the great feedback! Would love to have you back again!... More 

California
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I picked this Best Western vs other Best Westerns around the area. Unfortunately I wasn't impressed with the hotel. The Positives - Check-in agent was friendly - Very convenient off 93 for easy access - Even numbered rooms are on back side and free of exterior noise The Negatives - Room A/C unit was very loud - Bathrooms were not... More 

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, I apologize that you experienced that while at our property. I am having my maintenance team take a look at the issues you described and can assure you that these will be addressed and fixed. I'm glad however the staff was very helpful to you during your check in and out process. If you would like to contact... More 

malden, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at Best Western and was pleasantly surprised at how clean the establishment was kept. The staff was well dressed and pleasant. my room was clean and comfortable as well. I definitely plan on making this my number one look when staying in the city.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Shakarus S., Thank you for taking the time to fill out a review on our property. I am excited to hear that you have enjoyed your stay here and would like to come back. We do like to keep the hotel as clean as possible at all times and make sure the guests enjoy such a great place to... More 

Concord, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Although finishing up updating the hotel appearance the hotel was comfortable and did not look like it was "under Construction. The room was above average in comfort as well . The free breakfast was just enough. The hotel is conveniently located just off route 93 and there are 3+ restaurants within walking distance from fast food to sit down middle... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Paul D, Thank you for taking the opportunity to fill out a review for our property. While we are under renovation we still would like to ensure comfort for everyone. I'm glad you enjoyed yourself and hope to see you again soon! Thank you fro choosing Best Western New Englander! Michael W More 

Maine
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I'm a Best Western convert. I love the free breakfast, and I love the comfy high quality sheets. I don't stay anywhere else. And they accept pets - an accommodation which I no longer need, but I appreciate their consideration for dogs.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear 616ruthie, Thank you for taking the opportunity to submit a review for our property! we are always improving our breakfast items to ensure great quality food for our guests. Here at Best Western, we also love dogs, they are like another family member. So why not travel with them as well. I am glad you enjoyed your stay here... More 

hartsdale, United States
1 review
5 of 5 stars Reviewed December 21, 2014

Had a one night stopover in the area. Chose Best Western Plus because it offered free hot breakfast buffet. Price was competitive with other hotels in the area, and when I called the hotel directly they quoted me a price $5 less than the price on the hotel website or the internet travel sites. Room was immaculate. Staff very accommodating.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Rita W, Thank you for taking the time to review our property. It was a pleasure having you as our guest recently. I am excited to know that we were able to find you a cheaper rate and book your reservation for you. I am also happy to know that our staff treated you well and made your stay... More 

Albany, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014

When you know about a good thing you want to share it. That is how I feel about Best Western Plus New Englander. It has a convenient location and a decent restaurant attached to it. The rooms are comfortable and have a microwave and refrigerator if you'd rather eat in your room. The bed was comfortable and I enjoyed the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear RevBarbaraJ, Thank you for taking the time to fill out a review for our property. It was very nice to have you back at our hotel again. I'm glad you have found a place you can escape too that you know is a great place and you are comfortable with. We would love to have you back again in... More 

Boston
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 3, 2014

My boyfriend visited me from Florida the Veterans' Day weekend. For some reason nearly every hotel in the Boston-Cambridge-Somerville area were extremely pricey ($400+). We decided to stay at the Best Western Plus in Woburn, MA, as the rate was good (less than $150). The hotel offers free breakfast until 10 am, is clean, affordable and very close to I-93.... More 

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear M B, Thank you for taking the time to fill out a review for our property. Yes, Boston can be very pricey as most Major cities are. I'm glad you found us and chose to give a chance being we are right outside Boston. However, if you didn't have a car we could provide a free shuttle service to... More 

Woburn, United States
1 review
5 of 5 stars Reviewed December 2, 2014

My sister passed away & we were in town to attend her funeral. Please thank the staff at BW New Englander for trying to make our trip a little easier. Their concern for our comfort went without question; the extension of service was excellent. Please extend our gratitude to all of them.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Patricia, Thank you for taking the time to fill out a review for our property. I am very happy we made your stay a comfortable one considering your circumstances. We would love to have you back in the future when you are in the area again. I will let the staff know you enjoyed their service , we love... More 

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Additional Information about BEST WESTERN PLUS New Englander

Address: 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
Phone Number:
Location: United States > Massachusetts > Woburn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS New Englander 2.5*
Number of rooms: 99
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Also Known As:
Best Western Plus New Englander Hotel Woburn
Best Western Hotel Woburn
Best Western New Englander
Best Western Woburn
Woburn Best Western

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