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BEST WESTERN PLUS New Englander

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1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS New Englander
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BEST WESTERN PLUS New Englander
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314 Reviews from our TripAdvisor Community

Traveler rating
    69
    114
    67
    38
    26
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100
86
23
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • All months
    (314)
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    (81)
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    (104)
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    (82)
  • Dec-Feb only
    (47)
All months
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Rooms were clean and had enough space. Bed comfort was average. Wifi connection was good. 10 miles from Boston downtown. Very easy to drive to/from Boston. Do not expect too much from continental breakfast but it is ok to have a breakfast early in the morning. The hotel employee was friendly and supportive. I recommend for a short stay if... More 

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Franklin, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Enjoyed the stay, beds very comfortable and great staff service. Rooms clean and internet was very decent. Hot breakfast provided various options and kids enjoyed. Will definitely stay again without hesitation.

Review collected in partnership with Best Western

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Dover, New Hampshire
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed at this place because we were driving down from NH to attend a family reunion. Our usual go-to hotels in the area were already sold out so our options were limited. It was, after all, for a Saturday night and our decision to drive down the night before was last minute. Unfamiliar with this chain but with glowing... More 

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Travelers are raving about these Woburn hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our 3rd trip to this hotel. Clean, accommodating and Waxy makes the best nachos. We have used the pool in the past but ran out of time this trip. Front staff are very helpful with area information. Next time we are in the area, we will certainly stay here. Great breakfast as well.

Review collected in partnership with Best Western

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Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great place and price to stay to explore Boston. Location is amazing because its only 9 miles from Boston. Management is friendly and considerate.upon my four night stay I really enjoyed the friendly & attentive staff. The rooms were clean and the bed was comfortable. Very nice breakfast. They have area transportation. Didn't have one negative thing to say.

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Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location, extremely gracious and efficient staff, lovely swimming pool, lovely decor on the exterior and interior. I would definitely recommend it and stay here again! The staff was also extremely helpful identifying locations and hours of key sights and providing transportation and lodging information for nearby towns.

Review collected in partnership with Best Western

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WOBURN, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Door locks unreliable, had to get keys reset several times, the locks need to be updated. We had no answer at front desk many times. There was only one person managing breakfast, they needed help to get everything running smoothly. It was noisy at night with kids staying by the busload. The pool was not heated, only one elevator was... More 

Review collected in partnership with Best Western

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Tralee
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel as a base for exploring Boston. We commuted via the T train. Excellent hotel for this purpose. Staff courteous and knowledgeable. Good breakfast choices, cereal, eggs muffins etc, though some people may be put off having to use plastic cutlery and disposable plates and no waiting staff at hand. But that seems to be the... More 

Review collected in partnership with Best Western

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Michael W, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for staying with us. I am happy your visit to the area was enjoyable. Thank you for staying with us. More 

Peoria, Arizona
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

I would not stay here again. The hallways were dirty, trash piled at the end of halls in bags were left there for hours. The tub had no plug, the remote did not work correctly, one of two elevators was out of order. Check in did not go smoothly. Our room keys didn't work the second day we were there... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, General Manager at BEST WESTERN PLUS New Englander, responded to this review

I apologize you did not enjoy your stay with us. We do want to exceed our guest expectations. I will use this to go back and speak with my housekeeping staff to see what we can do in the future to be better. More 

Coaticook, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

great location, close to liquor store, cornerstore, restaurants. hotel is clean but looks like it could use a little tender love and care, needs revamping. personnel nice. beds very comfortable, ROOMS ARE NOT SOUNDPROOF, i could hear the people in the next room sneeze, and take a shower and go to the bathroom. hallway traffic very loud from in our... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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