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BEST WESTERN PLUS New Englander

2.5 of 5 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
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BEST WESTERN PLUS New Englander
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BEST WESTERN PLUS New Englander
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262 reviews from our community

Traveler rating
    55
    93
    61
    31
    22
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75
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56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Keaau, Hawaii
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars NEW

Chose this hotel for the location but was pleasantly surprised at the quality of the rooms. The hallways were still undergoing renovation but the staff and friendly warm reception made me happy. A good warm breakfast was nice and the pool and workout room make this a new favorite in this region.

Review collected in partnership with Best Western

Was this review helpful? Yes
New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

this place was great! the hotel only had king size beds but i had 3 people with me so they gave me a free cot and as soon as a room with 2 beds opened up they moved me free of charge. the staff was nice and in the dead of winter the pool was nice and warm. highly recommended.

Was this review helpful? Yes 2
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Miquel D, I am glad to hear you had a great stay here. We appreciated having you here as well and hope to see you return again in the future.I'm glad to hear my staff was able to 4take care of you and your friends with the rollaway bed and another room the next day. I hope to see... More 

Pittsfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Upon arrival the main lobby was closed do to construction and required use of the side entrance that wasn't cleared of snow/ice and also was covered with pet urine. There was several leaks within the hotel, which I do believe was weather related but still not a nice site. Several exits were blocked with snow, which I consider a safety... More 

Was this review helpful? Yes 1
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Gail Jones, I'm sorry to hear that your stay with us wasn't pleasant. I know during the past couple of weeks the area has had a enormous amount of snowfall. We tried our best to maintain the snow and keep all areas clear. Unfortunately, it did make its way through our ceiling. Which have found the issue since and... More 

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was immaculate and comfy, parking ample, and service impeccable. They were doing some construction, but it didn't affect my stay at all. The most surprising bit was the breakfast. Far and away the best free breakfast I've had at a hotel. Very convenient in the Boston area. Worth every penny.

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear EqLiu, Thank you for taking the opportunity to fill out a review for our property. I'm happy to hear that my staff served you well. It was great to have you here and hope to see you again! Thank you for choosing Best Western Plus New Englander! Michael W More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Super easy friendly checkin. I had to mail some things and they looked up the post office hours and location for me. The lobby was immaculate as were the rooms. The breakfast was amazing! I loved that they served peas and carrots with the hot breakfast. There was a pool and business center and although I didn't use it I'm... More 

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear L P, Thank you for taking the time to fill out a review for our hotel. I am pleased to hear that you enjoyed your stay and breakfast as well. We try our best to provide excellent service and product to everyone we serve. Thank you for choosing Best Western Plus New Englander! Michael W More 

Rochester
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

I stayed at the Best Western New Englander on a Friday night while on business in the Boston area. I had an excellent stay, and even though there was a sign or two excusing the mess while remodeling, the only work I saw being done was on the breeze room at the entrance. The checking in process was so fast,... More 

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Ralph, Thank your for taking the opportunity to fill out a review for our property. I appreciate you giving us the highest rating that there is to offer. We try very hard to provide all our guests with exceptional service on a daily basis. I am glad to hear that you have recognized that as well. We would love... More 

afula, Israel
1 review
5 of 5 stars Reviewed January 25, 2015

excellent hotel. excellent room and breakfast. with wi-fi free of charge. I stayed the second time at this hotel, and it was much better than another hotel in woburn. I strongly recommend this wonderfull hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, Thank you for taking the opportunity to fill out a review for our property. I am happy to hear that is the 2nd time back at this hotel. Also, I am very happy to hear that we are the best hotel in the Woburn area! Thank you for the great feedback! Would love to have you back again!... More 

California
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 14, 2015

I picked this Best Western vs other Best Westerns around the area. Unfortunately I wasn't impressed with the hotel. The Positives - Check-in agent was friendly - Very convenient off 93 for easy access - Even numbered rooms are on back side and free of exterior noise The Negatives - Room A/C unit was very loud - Bathrooms were not... More 

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Guest, I apologize that you experienced that while at our property. I am having my maintenance team take a look at the issues you described and can assure you that these will be addressed and fixed. I'm glad however the staff was very helpful to you during your check in and out process. If you would like to contact... More 

malden, United States
1 review
5 of 5 stars Reviewed January 12, 2015

I recently stayed at Best Western and was pleasantly surprised at how clean the establishment was kept. The staff was well dressed and pleasant. my room was clean and comfortable as well. I definitely plan on making this my number one look when staying in the city.

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Shakarus S., Thank you for taking the time to fill out a review on our property. I am excited to hear that you have enjoyed your stay here and would like to come back. We do like to keep the hotel as clean as possible at all times and make sure the guests enjoy such a great place to... More 

Concord, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 28, 2014

Although finishing up updating the hotel appearance the hotel was comfortable and did not look like it was "under Construction. The room was above average in comfort as well . The free breakfast was just enough. The hotel is conveniently located just off route 93 and there are 3+ restaurants within walking distance from fast food to sit down middle... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Michael W, Front Office Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Paul D, Thank you for taking the opportunity to fill out a review for our property. While we are under renovation we still would like to ensure comfort for everyone. I'm glad you enjoyed yourself and hope to see you again soon! Thank you fro choosing Best Western New Englander! Michael W More 

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Additional Information about BEST WESTERN PLUS New Englander

Address: 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
Phone Number:
Location: United States > Massachusetts > Woburn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS New Englander 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Plus New Englander Hotel Woburn
Best Western Hotel Woburn
Best Western New Englander
Best Western Woburn
Woburn Best Western

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