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BEST WESTERN PLUS New Englander

2.5 of 5 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
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BEST WESTERN PLUS New Englander
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BEST WESTERN PLUS New Englander
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237 reviews from our community

Traveler rating
    44
    86
    59
    27
    21
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74
72
16
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tel Aviv, Israel
Top Contributor
60 reviews 60 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed yesterday NEW

I will start with the two good things, the only two good things I can say: A. The guy at the reception, Hammid, I think his name was, was very nice and changed one of our rooms from king to two doubles as requested. B. The road to Boston, as we wanted to run away as soon as possible. We... More

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Cardiff, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Picked this hotel for its ease of location coming from Logan Airport, Found staff very helpful and obliging with nothing to much trouble. Liked the Sports Bar attached to hotel meaning you can have meal and drink at the end of the day with no hassle. Staff gave good advice and satellite navigation information to make travelling into Boston Centre... More

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Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Johngwyn_10, Thank you for taking the time to visit our TripAdvisor page and review our property. I am very excited that you had a comfortable and enjoyable stay and that our staff was able to provide accurate directions for you. We appreciate your feedback and we hope to see you again soon. Sincerely, Adina. More

California
Top Contributor
163 reviews 163 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice option! We were in town to visit Boston briefly and this is a less expensive option to staying in the city. Really nice good-sized rooms in very good condition with tasteful decorations and furnishings. Carpet was in very good condition. It had a digital wall type AC/heating unit in very good condition that worked very well. Microwave and... More

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Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Skytrekker, Thank you for taking the time to visit our TripAdvisor page. I am happy you had a comfortable and enjoyable stay with us and that the room and hotel condition was to your satisfaction. Your feedback is very important to us and we appreciate you recommending us for a nice visit to Boston area. Sincerely, Adina. More

Canada
1 review
5 of 5 stars Reviewed 1 week ago

It was our first experience visiting the Boston area. It was close enough to Boston and easy to navigate to the heart of Boston. The staff were wonderful and helpful. The room and bed comfortable. And, breakfast was good. The only issue is that the coffee and tea are in the lobby and not the breakfast room. I would definitely... More

Review collected in partnership with Best Western

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Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Anna B, Thank you for taking the time to review our property on TripAdvisor. I am very happy that you had a comfortable and enjoyable stay with us, as it should be. We'll be happy to have you back next time you visit Boston. Sincerely, Adina. More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

stopped for one night only before returning to UK. Ideal for drive into logan airport very relaxing stay. Ideal to have the restaurant and bar attached next door. Comfortable beds , all nice and clean and tidy,staff extremely helpful, easy parking. It was quiet no road noise, facilities were first class , garage right next door.

Review collected in partnership with Best Western

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Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Kenneth, Thank you for taking the time to review our property. We very much appreciate you sharing your positive experience with us; I am very happy that we were able to meet your expectations. We hope to see you again soon. Remember us next time you are in the area. Sincerely, Adina. More

Oshawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

We stayed at this hotel when we were visiting Salem. It's very close to the highway and easy to get to Salem and Boston. I would recommend this hotel if you are travelling in this area. Very comfortable and clean hotel. The breakfast was very good - hot food - full breakfast!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear ChrisS, Thank you for taking the time to submit your survey about your recent stay at our property. I am happy that you were satisfied with the amenities and location. We very much appreciate your feedback and we are striving every day to provide excellent service to all of our guests. We hope to see you again soon. Sincerely,... More

Montreal, Canada
1 review
2 of 5 stars Reviewed September 5, 2014

Worn out mattresses, internet cable didn't work, wifi difficult to connect, ran out of hot water and I was the first in the room to shower in the morning, and one morning the scrambled eggs were not very good. On the other hand the most pleasant and helpful staff I have met, awesome bar next door where the nachos were... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear MarleeB, Thank you for taking the time to visit our TripAdvisor page. I apologize for not being able to meet your expectations in regards to sleep comfort and breakfast selection. By telling us what you liked and where we can improve you are helping us become better and improve our services going forward. We very much appreciate the feedback... More

australia
Top Contributor
146 reviews 146 reviews
75 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 26, 2014

After looking at the prices to stay in Boston city, our heart sank, this would be more expensive thank New York City, we looked outside the box and came up with this option. We were able to use our hotel coupon and decided to stay another night, and we were able to do this with the discount voucher. Free parking,... More

Was this review helpful? Yes 2
Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Michellejeanette, Thank you for taking the time to visit our TripAdvisor page and post your review about your stay at our property. I am happy that we were able to meet your expectations during your stay. It is great to see that you enjoyed your commute to Boston. There are several options that can save people money when traveling... More

Montreal, Canada
Top Contributor
52 reviews 52 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 25, 2014

Very nice and confortable hotel near I-93 and I-95, 10 minutes from Downtown Boston. Continental breakfast is included, very well balanced. Staff at desk is very helpful and courteous. Room and public spaces are always clean. Recommended.

Was this review helpful? Yes 1
Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear SteveBliss, Thank you for taking the time to visit our TripAdvisor page and post your review about our property. I am happy that we were able to meet your expectations during your stay. I will share your comments with my team. They all take great pride in their work and are always happy to see their efforts are recognized... More

United States
1 review
4 of 5 stars Reviewed August 14, 2014

We booked 3 rooms for 5 adults and 3 children for 3 nights. We were in the area for a family reunion. The hotel was very nice and quiet. Staff very friendly and helpful. Kids loved the pool and many times they were the only ones in it.Our only recommendation is to work on the toilets. Sometimes it took several... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review

Dear Robert, Thank you for taking the time to visit our TripAdvisor page. I am happy that we were able to meet your expectations and that you had time to relax by our in-door swimming pool. We very much appreciate your feedback and we hope to see you again soon. Sincerely, Adina. More

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Additional Information about BEST WESTERN PLUS New Englander

Address: 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
Phone Number:
Location: United States > Massachusetts > Woburn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS New Englander 2.5*
Number of rooms: 99
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Also Known As:
Best Western Plus New Englander Hotel Woburn
Best Western Hotel Woburn
Best Western New Englander
Best Western Woburn
Woburn Best Western

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