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Red Roof PLUS+ Boston - Woburn

19 Commerce Way, Woburn, MA 01801
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Red Roof PLUS+ Boston - Woburn
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374 Reviews from our TripAdvisor Community

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Irishtown, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

First time staying at Red Roof and they did not make a good first impression. Our room had bed bugs, and while I made a complaint about this to the manager, I never received a resolution to the complaint. I booked at this hotel because it was the cheapest I could find with a pool close to Boston. While the... More 

Helpful?
Thank Cheryl L
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Cheryl L, I am sorry your stay did not go as planned and there was an issue with your room. When you reported the incident. It was explained that due to the severity of the complaint that we have a certain protocol that our company insists on for the better welfare of our guests. I am sure that we... More 

Belfast, Maine
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Location of this hotel is really good for the area. Close to intersection of 2 interstates. Restaurants of various types and quality very nearby. Groceries nearby. Gas stations and car wash nearby. The last 3 rooms I stayed in here were recently upgraded with newer bathrooms and expansive desks for working in the room. The TV system is a little... More 

Helpful?
Thank greymont
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Greymont, Thank you for choosing the Red Roof Plus Woburn. We are thrilled to hear your stay was wonderful! I am glad the rooms were clean and fresh and the staff treated you well. All our rooms come with a a mini fridge and microwave, as well as in room coffee and tea, iron & ironing boards and hairdryers.... More 

Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First impressions are usually right. The staff is awesome. From check in to check out there was a friendliness. Everyone went above and beyond. The assistant manager Keira is just the best person, I had a slight problem with the room I was in something very minor and out of anyone's control Keira and maintenance were on the problem in... More 

Helpful?
1 Thank peanut1233
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Peanut1234, Thank you for your kind words about our Woburn Red Roof Inn Plus location. I must agree with you that Kiera is a wonderful asset to our location. She has the ability to make all of our guests feel as though they are family and never forgets a face or name making you always feel welcome. I encourage... More 

Sheldon, Vermont
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 16, 2015

We were welcomed as always with a friendly hello as well as a smile. The check in was quick and the room was pleasant after a long trying trip from Vermont. Everything was in order and as always very clean and relaxing.

Helpful?
1 Thank Donna H
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Donna H, Thank you so much for being a loyal Red Roof guest and we also appreciate that you took the time to review us. I am glad to hear you enjoyed your stay at the Woburn Red Roof Plus+ where we add more WOW to your stay with fully renovated rooms. They all have new furniture, wood style... More 

Providence, Rhode Island
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 14, 2015

This motel is conveniently located off both Interstates 95 and 93. It is very convenient to Boston and also points north. The lobby is very well maintained and the staff is very efficient, friendly and courteous. Check in went quickly. The rooms are good size. They all have microwave and refrigerator in them, so this motel is good for long... More 

Helpful?
Thank John A
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear John A, Thank you so much for being a loyal Red Roof guest and we also appreciate that you took the time to give us such a great review. I am glad to hear you enjoyed your stay at the Woburn Red Roof Plus+ where we add more "WOW" to your stay with fully renovated rooms. They all have... More 

Jakarta
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 10, 2015

I like this hotel because it's strategically located in Woburn, It's takes around 20-30 minutes to get to downtown Boston. - Nice & clean rooms - Mediocre breakfast - Has everything for a family (swimming indoor pool, smoke-free environment, even a microwave!) And the most important thing, a VERY reasonable room rate! I'd like to recommend this hotel.

Helpful?
Thank yoeieyang
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear yoeieyang, Thank you for taking the time to review our Woburn Red Roof Plus+ location. All our Plus+ properties do have a different different look and feel. It gives our guest the choice to upgrade to a more plush room choice like a Spacious King Room, Suite or our best room for comfort, The Premium Room. With plush new... More 

Cornwall, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 18, 2015 via mobile

I love staying at this Red Roof in at Woburn! The staff is friendly and the manager Daniel is awesome! Compliments to the chef, the pancake machine was a hit!! I was trying to use my certificate for a free night stay at Logan but the staff and property manager is so cold. The only reason I wasn't going to... More 

Helpful?
Thank lizlisa2015
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear lizlisa2015 , I must say that great reviews like yours with such positive input are always a comforting sight to see. We dedicate ourselves everyday to give the best customer service possible and it is our company's philosophy to make each and every guest feel Confident, Significant and Delighted. From the moment they book their room, to the moment... More 

Auburn, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 17, 2015

Price was right for this location, close to Boston, lots of restaurants, and access to interstate. Steer clear of lower level rooms, noise level of other guests can be easily heard. Continental breakfast is included, yougurt, pastries, juice, coffee. all you need when your ready to go out.

Helpful?
Thank Buy2
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Buy2, Thank you for staying with us and for taking the time to share your experience. I am glad you enjoyed our rooms and continental breakfast. All of our rooms have the new design package which includes wood style flooring with carpeting around the beds, new Serta Rest Suite mattresses, new furniture, large flat screen TVs, and spa inspired... More 

New York City, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 14, 2015 via mobile

The Red Roof brand is growing on me! This location is conveniently located, staffed by pleasant, courteous people, and the room was immaculate and quiet. The hallways and elevators could use an update, but overall a great choice. As for people who complain about the breakfast...it's fine. Relax, people, if you want the Ritz Carlton, stay there next time.

Helpful?
Thank Tim B
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Tim B, Thank you for choosing the Red Roof Plus Woburn. We are thrilled to hear your stay was wonderful! I am glad the rooms were clean and fresh and the staff treated you well. All our rooms come with a a mini fridge and microwave, as well as in room coffee and tea, iron & ironing boards and... More 

San Severino Marche, Italy
1 review
4 of 5 stars Reviewed November 11, 2015 via mobile

I had a bad experience in the past with this hotel chain but I have to say that this Woburn Red Roof is pretty decent. More than ok for one night. Pretty clean and not too noisy. Don't expect a full breakfast. I would come back for a business trip out of Boston.

Helpful?
Thank MariannaCastellino
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear MariannaCastellino, Thank you for the kind words about Our Red Roof PLUS+ Woburn. I am very happy to see we were able to meet your needs and expectations and found our property clean,comfortable, and quiet. We strive each and every day to give our guests the "WOW" Factor that they deserve. Our location which is only .9 miles from... More 

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