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Red Roof PLUS+ Boston - Woburn

19 Commerce Way, Woburn, MA 01801
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Red Roof PLUS+ Boston - Woburn
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Red Roof PLUS+ Boston - Woburn
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347 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester, New York
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I were looking to spend a couple days in the Mass/Maine area. This hotel was great from a location standpoint. The commuter train station to Boston is about a mile or two a way. We also drove to Freeport, ME for a day and it was about a 2 hour drive. Hotels in the Boston area have... More 

Was this review helpful? Yes
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear TAB_23_02, Thank you for taking the time to review our hotel. I really appreciate all of comments about the your room, staff and location. We did complete a major renovation a while back and have upgraded to Red Roof Plus+ which offers premium room types with welcome snacks, even larger TVs, a plush bedding package Seattle's Best Coffee and... More 

St. Petersburg, Florida
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I try to always be fair in my reviews so I will start this one by stating: The ONLY positive thing I can say about this hotel is that the rooms HAVE BEEN updated which gives it the SUPPOSED designation of being a Red Roof Inn PLUS. I booked this hotel 2 months in advance for 10 nights (July 10th... More 

Was this review helpful? Yes 1
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Cheryl b, I am sorry that our Inn did not meet your expectations. It is true that we require service to all rooms every 3 days regardless of guests request. Its not that we do not want to oblige your requests; its that we want you to have a clean and comfortable room during your stay. Pet rooms are... More 

Travelers are raving about these Woburn hotels

Greater Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great value hotel close to Boston, easy freeway access to downtown and Logan Airport, good clean rooms, parking and plenty of restraunts and shopping close by. Staff were very helpful and the hotel is quiet

Was this review helpful? Yes 1
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear David H, I wanted to thank you for choosing us, and we appreciate the time you took tell us about your stay.. Your comments about the team members are greatly appreciated, our team works hard to offer the best possible product and service and when their hard work is recognized we know it is well worth it. I will... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Great central location for Boston, Salem and Concord. Took us no more than 15 min to get to each location. Easy on and of and close stores and restaurants. Room nice but beds small. Always had to request extra towels. Room for 4 people should have 4 towels. Minor inconvenience. Price was fair. Desk help was nice.

Was this review helpful? Yes
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear A TripAdvisor Member, Thank you for staying with us, we are glad you enjoyed your stay and appreciate the kind comments. I am glad the location was ideal and you felt the room was nice. Not to far back we did complete a major remodel including all new furniture, design, fridge/microwaves in all rooms, new beds, spa-inspired bathrooms and... More 

New York, New York, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been a resident at the red roof nearly a year and the changes that Dan Gutierrez has done are amazing. There was a time when the property was not being cared for and some of the staff was less then efficient or attentive. As the season’s change so did the new management, bringing a well needed and deserved... More 

Was this review helpful? Yes
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Jordan A., Thank you for your kind words and I appreciate the great review, but I cannot take all the credit as I do have a wonderful staff. As the old saying goes; it takes a village to raise a child, but in the hotel business; it takes a dedicated staff to give the best experience possible. That is... More 

Niskayuna, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I could drone on and on about how horrible the service was at the front desk area for this hotel but every experience is going to be different I guess. The room was filthy, the staff were rude and unwelcoming and the hallway to the room smelt like smoke. I have attached several photos of dust, dirty vents, and food... More 

Was this review helpful? Yes 2
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear goosfraba2007, Thank you so much for taking the time to review our Woburn Red Roof PLUS+ Hotel. Please accept my sincerest apologies that the level of service you received was not up to your expectations. As to the issues with your guest room we strive each and every day to give our guests a clean and comfortable room for... More 

Kingston, Canada
4 of 5 stars Reviewed 2 weeks ago

We arrived late on June 22 to discover that there had been a mix-up with our reservation (travel agent's mistake, not the hotel) and it had been cancelled. The hotel was sold out but the receptionist, Genesis, made numerous calls to try to find us a room in Woburn. When she could not find a vacancy, she called their partner... More 

Was this review helpful? Yes
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Carolyn B, Thank you for the kind words about Genesis. She is a treasure and always willing to help all our guests. I am very happy to see we were able to find you room at our Saugus, MA location and found both of our properties clean and comfortable. We strive each and every day to give our guests... More 

Colchester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel the first night on the road of our East Coast Road Trip after staying in NYC for one night after our flight from the UK. We had banked on the idea that in the US we could just rock up to a hotel with our 'hotel coupons' book (you can pick these up from most... More 

Was this review helpful? Yes 2
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Rachel W, I am certainly glad that we were able to accommodate you during the Bostons Graduation time. It is one of the busiest times of the year and planning a trip by chance can cause great disappointment in location as well as pricing. Our room rates during that time were very reasonable and we were offering our rooms... More 

Smithfield, Rhode Island
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we did not check in until 9:30 pm, check in was a little disorganized, one person was at desk. Hotel is non smoking but we could smell smoke in lobby and in hallway on 5th floor. We were pleasantly surprised we were upgraded to a premier room! Snacks and water and juice in frig. Very nice room. A/C worked well.... More 

Was this review helpful? Yes
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Samantha54115, Thank you for taking the time to review our Woburn Red Roof PLUS+ location. We are in the process of training new front desk staff and we thank you for your patience while this was going on. Our hotel is completely 100% Non-Smoking and although we do our best to enforce this we do have the occasional guest... More 

Washington, DC
Level Contributor
127 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall I was quite satisfied with this motel, but it's not for everyone. It's certainly a lot better than regular Red Roof Inns. It has nice wood floors, good quality beds, a mini-fridge and small microwave, an iron and ironing board, a small leather sitting chair, and a better than average desk chair. The bathroom came with shampoo, conditioner and... More 

Was this review helpful? Yes 1
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Dutch Brother, Thank you for taking the time to review our Woburn Red Roof Plus+ location. All our Plus+ properties do have a different different feel and offer many other amenities than our regular remodeled inns. Such as Premium Rooms with new white duvets extra king size pillow, and Seattle's Best coffee. As you stated we do offer a... More 

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