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Red Roof PLUS+ Boston - Woburn

19 Commerce Way, Woburn, MA 01801
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Red Roof PLUS+ Boston - Woburn
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Red Roof PLUS+ Boston - Woburn
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320 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

after spending an exhausting day traveling from Florida... upon arriving at the Red Roof Woburn.. i was told there was something wrong with your credit card that I had used to book my room to Expedia.... at first I panicked!!! With such excellent customer service from Genesis and Jessica, two of the sweetest most friendliest front desk staff I have... More 

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i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear jimmyjimmyjoejoe123, Thank you for your kind words about our Woburn Red Roof Plus location. I must agree with you that Genesis & Jessica are wonderful employees. I mean who would have known that Jessica has only been with us for 3 short weeks. and both are an asset to our location. They have the ability to make all of... More 

Burlington, VT
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My daughter had surgery at Boston Children's Hospital last October. Only one parent can stay in the room overnight, we weren't able to get into a hospital-owned facility nearby, and local hotels are very expensive. The Red Roof Woburn was included on a list of area hotels. I'd stayed at Red Roofs before, and it was relatively close, so we... More 

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i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Miz_Giordana, I would like to thank you for the great review and the positive things you had to say about your stay at the Woburn Red Roof Inn Plus. All of our staff here work very hard each and everyday to make sure all of our rooms are clean and guest ready. As you stated; we offer discounts for... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Infrastructure was ok, lazy staff, no refills of coffee basket at all. Staff not responsive on requests. Breakfast so "la la". For boston visitors very good connection to the commuters railway (1 mi), parking there 4$ for the day. 6.25$ train to boston.

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i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Uwe K, Thank you for taking the time to post your comments about your stay at our property here at the Woburn Red Roof Inn. I noticed that you encountered some issues that we truly apologize for and appreciate you bringing to our attention. We use all comments to ensure that future guests do not encounter these issues in... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I understand you get what you pay for but this location is scary indeed and Im pretty sure it houses homeless people. It has all hardwood floors so you can hear every door close on the entire floor, very loud could not sleep.

Was this review helpful? Yes 1
i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear kmmk112, I am very sorry your experience did not meet your expectations. I would like to clarify that we do not house homeless people nor would we ever. We offer our completely renovated rooms to many different guests, from the business traveler, visiting family , and the excited tourist. We do offer weekly rates to the travel savvy guest,... More 

Travelers are raving about these Woburn hotels

Burlington, Canada
Top Contributor
68 reviews 68 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was ideal for me. It's a few minutes from the Anderson Commuter train station - 20 minutes to Boston's North Station. It's "functional" but it does have a good size pool and provides a complimentary breakfast. The desk staff were pleasant and efficient. Many of the guests I saw were 'commercial.' I was impressed by my room; large,... More 

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i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear Tom D, I wanted to thank you for choosing us, and we appreciate the time you took tell us about your stay.. Your comments about the team members are greatly appreciated, our team works hard to offer the best possible product and service and when their hard work is recognized we know it is well worth it. I will... More 

Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was avg at best. Wood floors are nice, buy the corners were filthy. The shelf above the clothes rack had a half-inch of dust. (4/5cm) I directly told the FD person I have an allergy to pets. She did not flag my acct; a family was placed next to me in an adjoining room with a pet. I was... More 

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i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear DCWh0dat, Thank you for your comments and concerns. As it was explained, We will always try to accommodate all our guests needs. unfortunately as a "Pet Friendly Property" we cannot guarantee all requests due to availability. Your request was noted in our daily log; to try to not to put a pet in any room next to yours. Unfortunately,... More 

o
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

They finally finish the renovation. Carpet looks pretty and room looks fine. Just our room was on the street side so it was kind of noisy. They only supply a small of bottle of shampoo so bring your own. Just in the middle of night, I heard people talking on the hallway. Looked like maintenance people using walkies talkie talking... More 

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i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear dxp0105a, Thank you for staying with us here at the Woburn Red Roof Inn,. We appreciate the time you took to write this review and I am thrilled to read you were surprised and impressed with our recent renovation.. We continue to "WOW" all our guests with the recent renovation, and all new design which has not failed to... More 

West Bloomfield, Michigan
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2015

Booked here for business trip. Unfortunately, I screwed up my reservation, making it for the night before. I didn't realize it until I was on plane. Immediately upon landing, called hotel and got Nicole Blasi on the phone, who at time I called was in the middle of trying to check in several guests and having computer problems. Despite this,... More 

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i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear stillmanmr, Thank you for staying with us, we are so happy you enjoyed it here! I appreciate all of the kind comments provided in your review and so glad that Nicole had such a nice impact on your stay with us, I will share the comments with her and appreciate the recognition. I am glad to see you were... More 

Bangalore
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed April 3, 2015

I had no complaints with either the hotel, the room or the breakfast. For the price, it was very much acceptable. But please be aware that it is not ideal if you plan to stay here for sight-seeing in Boston. I booked the hotel after it looked like it was not too far from Mishawun station and that we could... More 

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i0238, General Manager at Red Roof PLUS+ Boston - Woburn, responded to this review

Dear PreviouslyUnknown, Thank you for taking the time to tell us about your stay, I wanted to touch base about our location here at Woburn Red Roof Inn Plus. Our website shows our exact location from downtown Boston to be 11.6 miles, give or take your desired location, The Anderson Train Station is the only station in Woburn, MA and... More 

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