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All 11 Woburn hotels

Extended Stay America - Boston - Woburn

2.5 of 5 Hotel   |   831 Main Street, Woburn, MA 01801 (Formerly Extended Stay Deluxe - Boston - Woburn)
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66%
Ranked #11 of 11 hotels in Woburn
A recent review
5 of 5 stars Reviewed May 13, 2014
ruthandvern Wilton, California
  • Overview
  • Reviews (24)
  • Photos (18)
  • Amenities
  • Q&A
  • Room tips (5)
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24 people have reviewed this hotel

Traveler rating
    6
    10
    2
    3
    3
See reviews for
7
3
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Sunbury, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Everything was fine until we decided to go to bed, we moved an extra pillow and under the pillow saw it was stained with dried blood or fecal matter- no idea what it was. My husband took it to the front desk right away and their response was to hand us a clean pillow, tell us they were out of... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Woburn, responded to this review

Your review for our hotel was recently brought to my attention. The cleanliness issue you described is unacceptable, and I sincerely apologize for your experience. I would also like to apologize for my staff's poor response to this situation. As this hotel's manager, I can assure you I will be reviewing both cleanliness standards and customer service expectations with my... More

-
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for two nights and it was literally a s*** experience. After having entered the room, we found someone's droppings in the toilet bowl, together with the used paper. We flushed, and then I found some brownish stuff smeared on the bathroom cabinet... I went over to the girl at the front desk to inform her... More

Was this review helpful? Yes 1
Wilton, California
Top Contributor
690 reviews 690 reviews
152 hotel reviews
397 helpful votes 397 helpful votes
5 of 5 stars Reviewed May 13, 2014

As long an you enter a three star property you'll rarely go wrong with your result. We'd spent three nights in Norton and had a very good experience and we both felt this five night stay was even better. The room size was quite comfortable, I believe it was larger than the Norton property. We had all the kitchen equipment... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Boston - Woburn, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our spacious suites with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Woburn, Massachusetts
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 25, 2014 via mobile

First of all, there is not enough kitchen supplies. No bowls at all. Second, tv has practically no channels. Breakfast bar is great, FOR MICE. It is tiny, almost no room. The sofa pull out was great as a couch, but as a bed, don't get me started. Sheets were a mess and it was not comfortable at all. I... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boston - Woburn, responded to this review

The feedback provided in your review is much appreciated. I am sorry that our grab-and-go breakfast did not meet your expectations. As well, I apologize that you were not pleased with the condition of your room. I will be meeting with our staff to ensure these issues are not repeated in the future. Please know that our basic Wi-Fi service... More

New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2014 via mobile

Bed was very comfortable. We were glad to have a cooktop and nearby supermarket to save on restaurant meals. We even grilled steaks outside in the snow! The gas grill was an added plus! Grab n go breakfast was adequate - coffee, tea, fruit, muffins, protein bars. Staff was awesome!!! Friendly and helpful, especially Roxanne. Linens, furnishings, kitchen supplies are... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Woburn, responded to this review

Thank you so much for sharing your experience with us. I am proud of our team for providing you with a comfortable stay. I will pass your kind words along to Roxanne and the rest of the staff. As well, I am glad that you enjoyed having a kitchen in your room and having a gas grill on the property... More

Columbus, WI
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 16, 2013

I have stayed at this hotel twice, both times for 6 nights. The front desk staff is always professional. Check-in and check-out go smoothly. The hotel was completely updated in early 2013. The rooms are suites, with defined sleeping area, livingroom, and kitchen area with full size fridge, microwave and cooktop. The hotel was mostly full, but it was always... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Woburn, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the cleanliness of our hotel. It is something we take great pride in. I will pass along your kind comments to the entire staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More

Manassas, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 27, 2013

Extended Stay has terminated filtered water in the rooms. They refer you to the vending machine at the end of the hall for bottled water. Check the rooms prior to bringing your luggage as many have a strong odor. People bring pet or smoke when they are not suppose to. I always take the time to open the door and... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Woburn, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize for any inconvenience that occurred due to the water filters being removed. Please know that I have forwarded your concerns to our Upper Management team regarding this matter. As to your comments regarding the odor in your room, our staff works diligently to ensure that all... More

Randolph, New Jersey
Top Contributor
77 reviews 77 reviews
41 hotel reviews
247 helpful votes 247 helpful votes
2 of 5 stars Reviewed October 6, 2013

Had never stayed with this chain until this trip. On the way to this property, stayed at another Extended Stay in another location we were less than happy with. This particular property was even worse. When we checked in we were told that the room we had booked did NOT have a couch that opened up. We thought we had... More

Was this review helpful? Yes 3
Marietta, Georgia
Top Contributor
165 reviews 165 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 9, 2013

While most Extended Stay Hotels are satisfactory, this one was exceptional. It was extremely clean, most things were new, rooms and furniture were far better than average, space was considerable, bed was very comfortable. In summary, everything was great. We could not have asked for more. In addition the staff was extremely pleasant - from desk clerk to maids. I... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Woburn, responded to this review

The team and I appreciate your wonderful remarks. I am proud of our team for providing you with great guest service along with a clean and comfortable stay. I am happy to hear that the furniture and amenities of your room created a comfortable stay. Thank you again for your kind words, I have shared them with the entire team.... More

rotterdam
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 3, 2013

We needed a place to stay near Boston but the downtown hotels are way too expensive. Because we stayed in an extended stay in Albany the previous day we were looking for one near Boston and found this place. The staff was very friendly and we loved the kitchen and sofa. The place was clean and tidy. It was also... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Woburn, responded to this review

Rob - Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our hotel and I hope you were equally as happy with your visit to downtown Boston! As well, I am pleased that our staff provided you with such great service. Thank you again for sharing your experience with... More

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Additional Information about Extended Stay America - Boston - Woburn

Address: 831 Main Street, Woburn, MA 01801 (Formerly Extended Stay Deluxe - Boston - Woburn)
Phone Number:
Location: United States > Massachusetts > Woburn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Boston - Woburn 2.5*
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Also Known As:
Extended Stay Deluxe Boston - Woburn Hotel Woburn
Extended Stay Woburn
Woburn Extended Stay

18 photos of this hotel

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Room/suite (7)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
100

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