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The Orchards Hotel

Certificate of Excellence
222 Adams Road, Williamstown, MA 01267
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The Orchards Hotel
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The Orchards Hotel
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322 reviews from our community

Traveler rating
    153
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    43
    20
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paramus, New Jersey
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a 2 night stay at this hotel. If you are hiking Greylock, which we were, the location is great, just a short ride to Hopper Rd. The facilities were very nice. Our room was very clean and spacious for 2 people. Bathroom was also nice and clean. The room was located on the first floor facing the road... More 

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took. The information we receive from guests like yourself is invaluable. We delight in the positive comments of your stay, but are equally disappointed that we did not exceed your expectations. I have notified our HVAC company, and they are scheduled... More 

Chicago
Top Contributor
53 reviews 53 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Orchards Hotel during a weekend sporting event at Williams College. I chose it principally because I prefer hotels to motels and at $159/night, I didn't mind paying the extra for a nicer place with a lobby and restaurant. The place is pretty cozy and quaint although definitely an older facility that has been kept up as... More 

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. We delight in the positive comments of your stay, but are equally disappointed that we did not create the noteworthy experience we strive to deliver. I have placed a call to our tech support regarding the wifi,... More 

Newburyport, Massachusetts
Contributor
18 reviews 18 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We had high hopes for this hotel...fireplace in the bedroom, large rooms, quaint Williamstown village location...the hotel is along busy route 7, so not a romantic location, but the rooms are quiet and very comfortable. But we were unable to get Wifi in our room (the lobby was fine); the bedside lamp flickered, the bathroom door would not shut properly,... More 

Was this review helpful? Yes 1
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your recent experience with us and bringing it to our attention. We appreciate the time you took to do so. I apologize for not meeting your expectations. Our staff worked quickly to replace the flickering light bulb, and the pocket door in the bathroom occasionally requires an adjustment so it doesn't rub... More 

Fishkill
Top Contributor
72 reviews 72 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 1, 2015

My wife and I introduced another couple to this exceptional hotel this past weekend. The four of us stayed there for two nights. We reserved two King rooms with fireplaces. The list of impressive features is long. First, the rooms are the most generous in size and comfort that we have found anywhere! A central hotel meeting area is designed... More 

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I’m thrilled to hear that you introduced our hotel to another wonderful couple. Our living room is a great space, and many of our guests enjoy a cup of tea in the very comfortable furnishings. The living... More 

South West England, United Kingdom
Top Contributor
115 reviews 115 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 1, 2015

This hotel is really great. In the quiet town of Williamstown MA, this hotel lies in an easy to find location on the edge of Massachusetts. Clean, comfortable hotel with very friendly staff. Nice touch of cookies available after 5pm in the lobby. Huge room (I had a King room) with bath & shower. Bed was a little on the... More 

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I will be certain to share your kind comments to the entire team. The cookies at the desk and at turndown are enjoyed by everyone. It’s our little surprise and delight for our guests. Thank you for... More 

braintree
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 30, 2015

fantastic hotel could not find anything to complain about food was 5 star quality room very quiet and very large double sink bath great jjacuzzi staff goes out of their way to help you great views of the mountains a great stay for any family orcouples

Was this review helpful? Yes 1
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I will be certain to pass along your kind comments to the entire team. Our team is motivated to go above and beyond to make our guests stays tremendous. We look forward to welcoming you back to... More 

hanover,ma
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 29, 2015

This is a lovely hotel. Our room was huge with comfortable seating and a very comfortable bed. It is a great deal in the off season. Rooms facing Route 2 are a little noisy in the evening but quiet down later on.

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I am delighted that your stay with us was so pleasurable, and that enjoyed our very comfortable beds. Route 2 is a major thoroughfare that does pass by the hotel, leading to many area attractions our guests... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 21, 2015

We recently spent one night at this beautiful hotel while visiting a college in Williamstown. Our room was huge with a large bathroom, sitting area and king size very comfortable bed. The hote restaurant was exquisite and offered a tremendous menu. I recommend this hotel for anyone in the area. You will not be disappointed.

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I am delighted that your stay with us was so pleasurable, and that you took advantage of our wonderful restaurant, Gala Steakhouse and Bistro. I will be certain to share your comments with the entire team. If... More 

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

The Orchards is a place where you feel welcome and "known" the minute you step in the door. Front desk staff are always cheerful, warm and helpful at any hour of the day or night, and will do their best to accommodate any request to make you comfortable. This is not a chain hotel--expect the staff there to treat you... More 

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The Orchards is home away from home for many. It is our goal to make all of our guests feel welcomed. I will certainly pass your wonderful comments on to Mitch; I know he will appreciate them.... More 

Massachusetts
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 7, 2015

Me and my daughter stayed here while touring Williams College. The tour took place in 0 degrees fahrenheit weather, but we were so glad to come back to our warm room with a fireplace. We enjoyed the complimentary tea (citrus chamomile and spiced chai) and coffee in the lounge and complimentary mint chocolate. All of the staff were friendly.

Was this review helpful? Yes 3
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. Delighting and surprising our guests is one of our goals, and the hot coffee and tea are great examples. We are able to meet many parents that are touring with their children at Williams College here in... More 

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