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The Orchards Hotel

Certificate of Excellence
222 Adams Road, Williamstown, MA 01267
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The Orchards Hotel
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The Orchards Hotel
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321 reviews from our community

Traveler rating
    153
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    42
    20
    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
  • All months
    (321)
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    (74)
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Newburyport, Massachusetts
Contributor
18 reviews 18 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We had high hopes for this hotel...fireplace in the bedroom, large rooms, quaint Williamstown village location...the hotel is along busy route 7, so not a romantic location, but the rooms are quiet and very comfortable. But we were unable to get Wifi in our room (the lobby was fine); the bedside lamp flickered, the bathroom door would not shut properly,... More 

Was this review helpful? Yes
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your recent experience with us and bringing it to our attention. We appreciate the time you took to do so. I apologize for not meeting your expectations. Our staff worked quickly to replace the flickering light bulb, and the pocket door in the bathroom occasionally requires an adjustment so it doesn't rub... More 

Fishkill
Top Contributor
72 reviews 72 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I introduced another couple to this exceptional hotel this past weekend. The four of us stayed there for two nights. We reserved two King rooms with fireplaces. The list of impressive features is long. First, the rooms are the most generous in size and comfort that we have found anywhere! A central hotel meeting area is designed... More 

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I’m thrilled to hear that you introduced our hotel to another wonderful couple. Our living room is a great space, and many of our guests enjoy a cup of tea in the very comfortable furnishings. The living... More 

South West England, United Kingdom
Top Contributor
115 reviews 115 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is really great. In the quiet town of Williamstown MA, this hotel lies in an easy to find location on the edge of Massachusetts. Clean, comfortable hotel with very friendly staff. Nice touch of cookies available after 5pm in the lobby. Huge room (I had a King room) with bath & shower. Bed was a little on the... More 

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I will be certain to share your kind comments to the entire team. The cookies at the desk and at turndown are enjoyed by everyone. It’s our little surprise and delight for our guests. Thank you for... More 

braintree
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

fantastic hotel could not find anything to complain about food was 5 star quality room very quiet and very large double sink bath great jjacuzzi staff goes out of their way to help you great views of the mountains a great stay for any family orcouples

Was this review helpful? Yes 1
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I will be certain to pass along your kind comments to the entire team. Our team is motivated to go above and beyond to make our guests stays tremendous. We look forward to welcoming you back to... More 

hanover,ma
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel. Our room was huge with comfortable seating and a very comfortable bed. It is a great deal in the off season. Rooms facing Route 2 are a little noisy in the evening but quiet down later on.

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I am delighted that your stay with us was so pleasurable, and that enjoyed our very comfortable beds. Route 2 is a major thoroughfare that does pass by the hotel, leading to many area attractions our guests... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We recently spent one night at this beautiful hotel while visiting a college in Williamstown. Our room was huge with a large bathroom, sitting area and king size very comfortable bed. The hote restaurant was exquisite and offered a tremendous menu. I recommend this hotel for anyone in the area. You will not be disappointed.

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. I am delighted that your stay with us was so pleasurable, and that you took advantage of our wonderful restaurant, Gala Steakhouse and Bistro. I will be certain to share your comments with the entire team. If... More 

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

The Orchards is a place where you feel welcome and "known" the minute you step in the door. Front desk staff are always cheerful, warm and helpful at any hour of the day or night, and will do their best to accommodate any request to make you comfortable. This is not a chain hotel--expect the staff there to treat you... More 

Was this review helpful? Yes 2
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. The Orchards is home away from home for many. It is our goal to make all of our guests feel welcomed. I will certainly pass your wonderful comments on to Mitch; I know he will appreciate them.... More 

Massachusetts
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 7, 2015

Me and my daughter stayed here while touring Williams College. The tour took place in 0 degrees fahrenheit weather, but we were so glad to come back to our warm room with a fireplace. We enjoyed the complimentary tea (citrus chamomile and spiced chai) and coffee in the lounge and complimentary mint chocolate. All of the staff were friendly.

Was this review helpful? Yes 3
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for taking the time to share your most recent experience with us. We appreciate the time you took to do so. Delighting and surprising our guests is one of our goals, and the hot coffee and tea are great examples. We are able to meet many parents that are touring with their children at Williams College here in... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2015

Came to Massachusetts on a whim and decided to stay here. Clean and the people at the front desk are extremely friendly. Some stuff in the rooms is a little dated but that's sort of the point of the hotel, so it doesn't look like another Best Western. Had awesome bathrooms. I stayed in the Fireplace room.

Was this review helpful? Yes 3
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for sharing your experience with us. We appreciate the time it took you to do so. Thank you for your compliments on your room and the front desk staff. It is very important to hear your feedback, and I will pass along your comments to the front desk team. Our rooms have some items that are unique; it... More 

Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 25, 2015

We are locals and stayed for Valentines Day on the love the one your with package, Upon checking in we were greeted and felt very welcomed by the front desk staff member, our fireplace room was spotless clean, spacious and very comfortable. Chocolate covered strawberries and champagne were in our room on arrival which was a very nice touch. The... More 

Was this review helpful? Yes 3
Steven O, General Manager at The Orchards Hotel, responded to this review

Thank you for sharing your experience with us. We appreciate the time it took you to do so. Information we receive from guests like yourself is invaluable. I will be certain to share your comments with the entire team. Our Valentine’s Day package is a great value, and is focused on creating a romantic evening for you and your loved... More 

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