we stayed here and the room was a mess. Hotels needs a lot of updates no manger in hotel also be carefull none of the hotels door lock at night time they are all broken . So if you have children be very careful . Ordered Eggs for breakfast and was told that the hotel cant make over easy only... more

Stayed in a cottage. Mold and mildew, insects, broken and cracked tiles in the bathroom. The room smelled of a fruity room deoderizer. Bed blanket covered with hair. Room was cold and not enough blankets. Co2 detector went off in the middle of the night. Despite reporting it and being assured it would be repaired or replaced, it went off... more

I love the Wachusett Village Inn. I first found it by attending coffeehouse concerts years ago, later found it to be a great place to stay when wanting to extend a W. Mass vacation, and soon realized it would be the perfect location for business presentations that I put together. Proximity to Boston, New York, while giving the feeling of... more

My wedding day was a truly wonderful experience thanks to all of the staff at Wachusett Village Inn. We picked Wachusett Village Inn for our wedding because of the beautiful setting it offered as well as the great food, only to be surprized that the customer service of all of the staff members was over the top. Leading up to... more

Terrible... we were woken up and verbally harassed by guests at a wedding held at hotel. The staff refused to assist us and we ended up calling local police who refused to do anythin about the drunk and disorderly guests. Not so nice for a family with a young child age 6. more

This Inn was terrible the staff though friendly sat around most of the time chatting and needed to be called for assistance. Drinks at the bar are served in plastic. but would choose a Housekeeping was poor and basic essentials were never replentished . I don't like the chain hotels generally but next time in the area I'd choose a... more

We stayed here for a wedding in June 09 and were very dissapointed with the quality of the rooms. The wedding was expensive and lovely and the hotel staff did a great job, but our room was disgusting, especially given the high price we were paying. The bathroom had visible mold and mildew and the walls of the bedroom were... more

We stayed at this hotel this past weekend for a wedding. It was a very nice, expensive wedding. However, some of the rooms at this hotel really became a joke to our family. Several of the cottage rooms had visible mold growing on the sealings. When asked if an asthmatic could move into another room, we were told that all... more

Cozy , romantic and relaxing by the fireplace. Great food in the restaurant. Our waitress was charming and very personable. Our room was delightful. We'll be staying here and recommending to all our friends. more